商务信函八大模板
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一、投诉complaint
Dear___,
I am____(自我介绍). I feel bad to trouble you but I an afraid that I have to make a complaint about______.
The reason for my dissatisfaction is _______(总体介绍). In the first place, __________. in addition, _____________. Under these circumstance, I find it _____(感觉)__________(抱怨的方面给你带来的后果)。
I appreciate it very much if you could__________(提出建议和请求),preferably_______(进一步的要求), and I would like to have this matter settled by ___(设定解决事情的最后期限).
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Eason Li
二、询问inquiry
Dear_____,
I’m writing to see if it is possibke for you to provide me with information regarding_____.(要询问的内容)
First of all, what are ____? Secondly, when will_____? Thirdly, is____?
I would also like to inquire_____(将最重要的问题单独成段). Could you be so kind as to send me some relevant booklets on the above-mentioned aspects?
Thank you for your kindness, and your prompt attention to this letter will be highly appreciated.
Yours sincerely
Eason Li
三、请求信request
Dear____,
I am writing to formally request to ___________.
The reason for ___is that _____.
I would also like to request____. I am sorry for any inconvenience I have caused.
Thank you for your attention to these requests. If you have any questions, do not hestated to contact me at_____(电话号码). I look forward to a favorable reply.
四、道歉apology
Dear___,
I am truly sorry that____.
The reason is that______.Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.
五、感谢gratitude
Dear____,
I am writing to extend my sincere gratitude for_____.If it had not been your assistance in____, I fear that I would have been______.
Every one agrees that it was you who______. Again, I would like to express my warm thanks to you! Please accept my gratitude.
六、建议advise
Dear____,
You have asked me for my advice with regard to____, and I will try to make some conductive suggestions here.
In my humble opinion, you would be wise to take the following actions:_____.
I hope you will find these proposals useful, and I would be ready to discuss this matter with you to further details.
Good luck with your____.