跨文化沟通心理学2020章节测试答案
跨文化心理学考试答案
跨文化心理学考试答案一、单项选择题(每题2分,共20分)1. 跨文化心理学研究的核心是什么?A. 个体差异B. 群体差异C. 文化差异D. 社会差异答案:C2. 霍夫斯泰德的文化维度理论中,哪个维度描述了社会对个体的期望?A. 个人主义与集体主义B. 权力距离C. 不确定性规避D. 男性化与女性化答案:B3. 在跨文化沟通中,高语境文化与低语境文化的主要区别是什么?A. 高语境文化依赖于非言语线索B. 低语境文化依赖于非言语线索C. 高语境文化依赖于言语交流D. 低语境文化依赖于言语交流答案:A4. 哪个理论提出了文化对个体行为的影响是通过社会化过程实现的?A. 社会认同理论B. 社会学习理论C. 社会交换理论D. 社会建构理论答案:B5. 跨文化适应性研究中,哪个概念描述了个体在不同文化环境中的行为和心理适应?A. 文化适应B. 文化冲突C. 文化融合D. 文化同化答案:A6. 在跨文化心理学中,哪个术语指的是个体在不同文化背景下的行为和思维方式?A. 文化相对性B. 文化适应性C. 文化一致性D. 文化差异性答案:A7. 跨文化心理学研究中,哪个概念强调了文化对个体认知过程的影响?A. 文化适应性B. 文化认知C. 文化一致性D. 文化差异性答案:B8. 跨文化心理学研究中,哪个理论探讨了文化对个体情绪表达的影响?A. 情绪文化理论B. 情绪表达理论C. 情绪调节理论D. 情绪社会化理论答案:A9. 在跨文化心理学中,哪个概念描述了个体在不同文化环境中的价值观和信仰?A. 文化认同B. 文化适应性C. 文化一致性D. 文化差异性答案:A10. 跨文化心理学研究中,哪个术语指的是个体在不同文化背景下的社交行为?A. 社交文化B. 社交适应性C. 社交一致性D. 社交差异性答案:B二、多项选择题(每题3分,共15分)1. 跨文化心理学研究的主要领域包括哪些?A. 文化差异B. 社会化过程C. 个体差异D. 群体差异答案:A, B, C, D2. 霍夫斯泰德的文化维度理论中,哪些维度描述了文化对个体行为的影响?A. 个人主义与集体主义B. 权力距离C. 不确定性规避D. 男性化与女性化答案:A, B, C, D3. 在跨文化沟通中,高语境文化与低语境文化的主要区别包括哪些?A. 高语境文化依赖于非言语线索B. 低语境文化依赖于非言语线索C. 高语境文化依赖于言语交流D. 低语境文化依赖于言语交流答案:A, D4. 跨文化适应性研究中,哪些概念描述了个体在不同文化环境中的行为和心理适应?A. 文化适应B. 文化冲突C. 文化融合D. 文化同化答案:A, B, C, D5. 在跨文化心理学中,哪些术语指的是个体在不同文化背景下的行为和思维方式?A. 文化相对性B. 文化适应性C. 文化一致性D. 文化差异性答案:A, B, C, D三、简答题(每题5分,共20分)1. 简述跨文化心理学的定义及其研究范围。
智慧树跨文化沟通心理学章节答案
智慧树跨文化沟通心理学章节答案智慧树跨文化沟通心理学章节答案Last revision on 21 December 2020第一章:1.跨文化沟通具有下列哪些特征A.是一个比较普遍的现象B.仅仅发生在与外国人面对面的交流中C.已经有数千年的历史了D.是一种常见的生活事件2.文化具有下列哪些特征A.文化是后天习得的B.文化是可以共享的C.文化以符号为基础D.文化是一种动态过程3.你怎样让一个法国人知道你很不耐烦了A.拍拍你的嘴唇并且打一个长长的哈欠B.无声的模仿吹长笛C.用中指和食指按你的鼻子B4.在Belay的综合性三维度模型中,跨文化敏感性是情感角度的跨文化沟通能力。
A.对B错A5.文化意识是指对影响自我、思维和行为的文化有所了解,让人们理解差异性和共同性。
A.对B.错A第二章:1.美国的主导文化模式包括下列哪些特征A.个人主义B.集体主义C.物质主义D.竞争ACD2.根据霍夫斯泰德的价值观维度,以下倾向于个人主义价值观的国家有A.美国B.澳大利亚C.中国D.日本AB3.请判断以下观点的对错:每一个个体都拥有多重文化身份,例如种族身份、民族身份、性别身份、地域身份、网络或幻想身份等,这些身份彼此合作,任一身份都是环境的产物。
A.对B.错A4.男性气质文化是指大男子主义盛行的文化。
A.对B.错B5.开放思维包括个体表达自己的想法,并倾听或接受他人的观点。
A.对B.错A第三章:1.在高情境文化中,情境和非言语对理解说话者想要表达的意思非常重要。
这个表述是正确的吗A.对B.错A2.在有些文化中,人们更愿意表达自己的情绪,有更丰富的肢体语言,这种文化是:A.中性文化B.感性文化C.高情境文化D.低情境文化B3.相比于高情境文化中的人,在谈话中,当双方很长一段时间都不说话时,来自低情境文化的人会觉得不舒服。
A.对B.错A4.下列关于成就型文化与附属型文化不正确的描述是:A.在附属型文化中,将一个人身份地位和所属的组织联系起来是很重要的。
2020年智慧树知道网课《跨文化交际 Intercultural Communication》课后章节测试满分答案
绪论单元测试1【判断题】(1分) ForeignersareinterestedtolearnaboutChineseCultureandChinesePeople.Atthesametime,thereare misunderstandingsofChineseculture.A.错B.对2【判断题】(1分)Overseasexperiencescanexpandone'svisionandenrichone'sunderstandingofInterculturalCommun ication.A.对B.错3【判断题】(1分)Beforecommunicatingwithothers,youneedtounderstandyourownculturewell.A.错B.对4【判断题】(1分)Culturelearningisnotsoimportantaslanguagelearning.A.错B.对5【判断题】(1分) KnowingallthewordsandhavingperfectgrammarofalanguageisenoughtodealwithInterculturalCo mmunication.A.对B.错6【判断题】(1分)Everythingabroadisthesameas“athome”.A.错B.对7【多选题】(2分)Inthiscourse,wearegoingtolearnaboutA.InterculturalcommunicationbarriersB.AcquringInterculturalCommunicationCompetenceC.ThearaticalfoundationsofInterculturalCommunicationD.Verbalandnon-verbalcommunication8【多选题】(2分)Inthestudyofinterculturalcommunication,wearegoingtoachievethegoalsofA.fosteringcriticalthinkingofdifferentculturesB.understandingthebasictermsC.developingcommunicativecompetenceD.avoidingpotentialproblemsininterculturalcommunication9【单选题】(1分)ThecourseyouaretakingisA.CommunicationB.PhycologyC.EnglishLiteratureD.InterculturalCommunication10【判断题】(1分)Whenbeingaskedbyotherpeopleaboutyourculture,youwillbemoreawareofyouridentity.A.对B.错第一章测试1【单选题】(2分)ThedialoguesattheUnitedNations,forexample,wouldbetermed_________.A.internationalcommunicationB.interethniccommunicationC.interpersonalcommunicationD.interracialcommunication2【单选题】(2分)InChina,ifaTibetancommunicateswithaHan,itis_____.A.interethniccommunicationB.internationalcommunicationC.interpersonalcommunicationD.interracialcommunication3【单选题】(2分)_____isthesocializationprocessyougothroughtoadapttoyoursociety.A.EnculturationB.AssimilationC.AcculturationD.Deculturation4【单选题】(2分)Manyofthesameproverbsappearthroughouttheworld,becauseallpeople,regardlessoftheirculture,s harecommon____.A.artsB.languagesC.storiesD.experiences5【多选题】(3分)Inthepopularculturalicebergmetaphor,youcanonlyseeabout10-15%abovethesurface,mostpartoft heicebergisunderthewater,whichisabitofamystery.Whichofthefollowingdoyouthinkareabovethe water?A.foodB.clothingC.musicD.architecture6【多选题】(3分) Sixreasonsofwhystudyinterculturalcommunicationwerementioned,pleasetrypicktheonesmenti onedinthefollowing.A.self-awarenessB.demographicchangesC.imperativeD.technology7【判断题】(2分) Culturecanbecategorizedaseithermaterialornonmaterialculture.A.对B.错8【判断题】(2分)Cultureisthatcomplexwholewhichincludesknowledge,belief,arts,morals,law,customandanyother capabilitiesandhabitsacquiredbymanasamemberofsociety.A.错B.对9【判断题】(2分)Itisreasonablethatweusewhat'sbelowoursurfacetotrytounderstandwhat'sabovesomebodyelse’s.A.错B.对10【判断题】(2分) "Digthewellbeforeyouarethirsty"isaChineseproverbmeaning"吃水不忘挖井人”。
智慧树知到《文化差异与跨文化交际》2020章节测试(含答案)
智慧树知到《文化差异与跨文化交际》2020章节测试(含答案)绪论1、思维方式、审美趣味、道德情操、宗教信仰同属于精神文化的范畴。
答案:J2、动画片《人猿泰山》讲述了主人公泰山的成长历程。
泰山自幼丧失双亲,由母猩猩卡娜抚养长大。
在科考队到来之前,泰山一直认为自己是猩猩的同类。
虽说泰山长期与猩猩生活在一起,但泰山却本能的具有人类的文化意识。
答案:X3、敦煌莫高窟、秦始皇兵马俑、丝绸之路是中国文化的象征;帕特农神庙、奥林匹亚遗址是希腊文明的象征。
这些例子反映了文化可以是历史的痕迹。
答案:V4、中国最早的哲学著作是孔子的《论语》。
答案:X5、汉服,即中国国服、又称汉衣冠、汉装、华服、唐服,是世界上历史最悠久的民族服饰之一,是汉民族传承四千多年的传统民族服装,影响了整个汉文化圈。
例如日本的和服、韩国的韩服等都受到中国汉服的影响。
答案:J6、“中国” 一词最早见于西周初年的青铜器“何尊"铭文中的“余其宅兹中国,自之辟民"。
历史上中国又以“华夏"、“中华”、“中夏"、“中原"、“诸夏"、“诸华”、“神州"、“九州"、“海内"等代称出现。
答案:』7、古希腊著名的哲学家苏格拉底、柏拉图和亚里士多德三人共同创立了今天的西方哲学思想。
答案:J8、古希腊的艺术和建筑在神庙上得到最高体现。
著名的雅典卫城的圣地帕特农神庙就是为雅典娜女神建造的。
答案:V9、亚里士多德代表著作有《理想国》和《法律篇》。
10、古罗马的《十二铜表法》、《万民法》、《自然法》成为现代西答案:X方国家的宪法的核心。
答案:X11、哲学家卢克莱修认为善行产生快乐,智者就是依照理性指导而生活的人,因而不为烦忧痛苦所困扰。
答案:X12、古罗马的代表性建筑有万神殿、罗马竞技场、圆形大剧场、君士坦丁凯旋门,罗马水渠等。
答案:』13、在印度,一个名叫莫戈里的男孩从小就与狼一起生活,只会用狼嚎的形式进行交流。
文化心理学与跨文化交流考试
文化心理学与跨文化交流考试(答案见尾页)一、选择题1. 文化心理学主要研究什么?A. 个体心理过程B. 社会文化与个体心理的关系C. 历史演变对心理的影响D. 认知方式与语言差异2. 跨文化交流中的误解和沟通障碍主要源于哪里?A. 语言差异B. 文化习俗差异C. 性别和年龄差异D. 偏见和刻板印象3. 文化心理学在跨文化交流中的作用是什么?A. 增进不同文化背景下的相互理解B. 预防和解决跨文化冲突C. 促进全球多元化发展D. 提高跨文化沟通效率4. 文化价值观在跨文化交流中的重要性体现在哪些方面?A. 影响我们对不同文化的接受度B. 决定我们如何表达自己的观点和情感C. 差异文化之间的协调和合作D. 个人决策和行为的选择5. 跨文化心理咨询中,如何了解和评估客户的文化背景?A. 通过咨询过程中的观察和提问B. 了解客户的生活经历和成长环境C. 请求客户提供个人简历或背景资料D. 使用标准化的心理测试工具6. 文化差异可能导致跨文化交流中的哪些心理问题?A. 情感距离和孤独感B. 文化休克和适应困难C. 认知失调和思维僵化D. 自我认同和尊严问题7. 在跨文化交流中,如何调整自己的沟通方式和态度?A. 尊重和接纳不同文化价值观B. 理解和尊重他人的沟通习惯C. 调整自己的语言和行为表达D. 寻求共同点和合作解决方案8. 文化心理学如何帮助我们更好地理解和处理文化多样性?A. 提供跨文化沟通技巧培训B. 增强文化适应能力和敏感性C. 促进多元文化的融合和创新D. 提高跨文化教育和研究水平9. 跨文化交流中的“文化冲击”是指什么?A. 文化差异导致的心理不适B. 不同文化价值观和行为模式的冲突C. 对新环境的恐惧和不安D. 文化认同和自尊的挑战10. 文化心理学在跨文化交流中的应用前景如何?A. 成为心理咨询师必备的知识体系B. 推动跨文化交流和全球合作的深入发展C. 提高跨文化教育和培训的质量D. 促进世界文化的和谐共存11. 文化心理学主要研究什么?A. 个体心理过程B. 社会文化背景下的心理过程C. 历史演变对心理过程的影响D. 文化差异对心理过程的影响12. 跨文化交流中,以下哪个因素不是影响信息传递的因素?A. 语言差异B. 非语言沟通C. 文化习俗D. 心理定势13. 文化心理学认为,个体在面对文化差异时可能会产生哪种心理反应?A. 消极或焦虑B. 新奇感或兴趣C. 文化冲突D. 文化适应14. 跨文化交流中,为了更好地理解他人,心理咨询师需要具备哪两种心理技能?A. 情绪智力B. 认知能力C. 沟通技巧D. 同理心15. 文化心理学强调文化对个体心理的影响,这种影响可能是积极的,也可能是消极的。
2020年智慧树知道网课《跨文化交际(浙江旅游职业学院)》课后章节测试满分答案
第一章测试1【判断题】(5分)Cultureisoftencomparedtoaniceberg,suggestingthatonlyasmallpartofitisvisiblewhilemos tofitliesconcealed.A.错B.对2【判断题】(5分) AbrahamMaslowsuggestedthatpeopleallovertheworldsharefourbasicneeds.A.错B.对3【单选题】(5分)Cultureiscomparedtothe“softwareofourmind”andthegrammarofourbehaviorbecause().A.Thecollectiveagreementinpeople'smindgivespeopleguidelinesaboutwhatthingsme an,whatisimportant,andwhatshouldorshouldnotbedone.B. Cultureisasharedsetofmentalandpsychologicalprinciplesthatexistinpeople’smind.C.Alloftheotherthreechoicesarecorrect.D.Thecollectiveagreementinpeople'smindgovernspeople’sbehavior.4【单选题】(5分)Inthe1950’swhatchangedAmericaandstillhasastronginfluenceontheworldtoday?A.MicrowaveB.SuburbsC.TVD.Buses5【判断题】(5分) TheLouisianaPurchasemorethandoubledthesizeofAmerica.A.对B.错6【判断题】(5分)AmericawasonceunderBritishrule.A.错B.对7【单选题】(5分) WhatisthemostwatchedsportinAmerica?A.SoccerB.BaseballC.AmericanFootballD.Basketball8【单选题】(5分)MarchMadnessisA.vacationtimeforstudentsB. atournamentincollegebasketballC.aholidayinAmericaD.aspecialmonthfortheNBA9【判断题】(4分) BasketballisnowapopularsportinChina.A.对B.错10【单选题】(4分)IfyouvisitBritain,youshouldnever_________.A. SayanythingbadabouttheRoyalFamilyB.TalkaboutreligionC.TryBritishfoodD.Jumpqueues11【判断题】(4分)GreatBritainisthreecountries,buttheUnitedKingdomisfour.A.错B.对12【判断题】(4分) AgoodplaceforanoutdoorholidayisSnowdonia.A.错B.对13【判断题】(4分)Canadais,asofrightnow,consideredtobethethirdlargestcountryintheWorld.A.对B.错14【单选题】(4分)OneofCanada’sgreatestattractions,locatedattheCanada-UnitedStatesborder,iscalled__ ___________________.A.TheAirCanadaCenterB.TheNiagaraFallsC.JasperNationalParkD.TheCNTower15【判断题】(4分)Canada’smosticonicdish,called“ThePoutine”,combinestheflavorsofFrenchFriesandGrav yCheese.A.对B.错16【判断题】(4分)OneofBelfast’smostpopularattractionsistheTitanicQuarter.A.错B.对17【单选题】(4分) WhichofthefollowingstatementsabouttheUnitedKingdomistrue()?A.Alloftheotherthreechoicesarecorrect.B.England,ScotlandandWalesallliewithinthesameislandcalledGreatBritain.C. TheUnitedKingdomisasovereigncountrymadeupoffourdifferentnations.D.NorthernIrelandislocatedwithintheislandofIreland.18【单选题】(4分) WhichofthefollowingshowstheBritishinfluenceontheculturallifeofNorthernIreland?A.theestablishmentofsomeIrish-languageschoolsB.Irishmusic,danceandGaelicgamesC.thefamousbreakfastdish“UlsterFry”D.theparadesandpartiesonSt.Patrick’sDay第二章测试1【判断题】(10分) Thecommunicationstylesindifferentculturesarethesame.A.错B.对2【判断题】(10分) Therearerulesforspeakerstofollowastohowmessagesareconstructedandinterpreted.A.对B.错3【判断题】(10分) Whatyouknowandfeelremaininsideofyouunlessyoucommunicate.A.错B.对4【判断题】(10分) Normsaretheguidelinesthatweestablishforconductingtransactions.A.错B.对5【判断题】(10分) Messagesaretransmittedthroughavarietyofsensorychannels.A.错B.对6【判断题】(10分) Communicationisalwaysperfectlyeffective.A.错B.对7【判断题】(10分)Wemustbefullyawareofthephysical,psychological,perceptual,emotional,linguistic,andcul turalnoisesincommunication.A.对B.错8【判断题】(10分) Itisimportantforpeopletopayattentiontobothverbalandnonverbalfeedbackincommunicati on.A.错B.对9【单选题】(10分)Theelementsofcommunicationinclude().A.response,encodinganddecodingB.context,channelandnoiseC.message,feedback,senderandreceiverD.Alloftheotherthreechoicesarecorrect.10【单选题】(10分) Whichofthefollowingstatementsaboutcommunicationistrue?()A.Mosthumancommunicationisaone-waymessageflow.B. Everythingasendersaysordoeshaspotentialmessagevalue.C. Differentchannelsareequallyeffectiveatcommunicatingcertainmessage.D. Experiencesshowthatpeoplehavenochannelpreferencesincommunication.第三章测试1【判断题】(10分)Today'sworldisa“globalvillage”becauseoftherapidexpansionofworldwidetransportationa ndcommunicationnetworks.A.对B.错2【判断题】(10分) Globalizationofeconomyhasmadeitunusualforsomeonetoworkforanorganizationthatdoe sbusinessinmanycountries.A.错B.对3【单选题】(10分) Languagemaypresentproblemsininterculturalcommunicationbecause().A.Alloftheotherthreechoicesarecorrect.B.themisinterpretationofnonverballanguage–gestures,postures,andotherbodymove mentsisacommunicationbarrier.C. thesamewordorphrasemayhavedifferentconnotationinanewlanguage.D.variationsinlanguageusecanbefoundininflectionandtone.4【单选题】(10分) Theperceptionvariableininterculturalcommunicationstudyinclude().A.valuesB.Alloftheotherthreechoicesarecorrect.C.beliefsandattitudesD.worldviews5【判断题】(10分) Whenpeopleofdifferentnationalitiesandethnicoriginsattempttoworkandlivetogether,confl ictscaneasilyarise.A.对B.错6【判断题】(10分)Languageisamajormeansofcommunication.Itisnotinfluencedbythecultureinwhichitisdev eloped.A.对B.错7【判断题】(10分) Itisimportanttoaddresstheproblemofculturalilliteracyininterculturalcommunicationstudy.A.对B.错8【单选题】(10分) WhichofthefollowingstatementsaboutInterculturalcommunicationisNOTtrue?()A.Interculturalcontacthasalonghistory,sopeoplearefullyawareoftheculturaldifferences andfewconflictsariseintoday'sinterculturalcommunication.B.Theneedforinterculturalcommunicationisasoldashumankind.C.Itisthecommunicationbetweenpeoplewhoseculturalperceptionsandsymbolsystems aredistinctive.D. Theconfusingandhostilenatureofearlyinterculturalcontactscanbeseeninthestateme nt“Everyone’squicktoblamethealien.”9【单选题】(10分)Thereareanumberoffactorscontributingtotoday'sworldasa'globalvillage',including().A.Alloftheotherthreechoicesarecorrect.B.thepopularityofvariouscommunicationnetworksC.theexpansionoftheInternetD.therapidexpansionofworldwidetransportation10【单选题】(10分) Thereisapressingneedforpeopletoconductinterculturalcommunicationbecause().A.theswellingandmigratingofworld'spopulationB.Alloftheotherthreechoicesarecorrect.C.thechangesinimmigrationpatternsD. globalizationofeconomyhasbroughtpeopletogether第四章测试1【单选题】(10分) Confucianismputsmuchemphasison__.A.theharmonioussocialdevelopmentB.gettingonwellwitheachotherC.beingnicetotheagedD.treatingeachotherequally2【单选题】(10分)Inthe16thand17thcentury,poorpeoplewouldbepunishedmoreseriously__.A.becausethelawwasnotmadebythepoorpeopleB. becausetheywerethoughttobemorelikelytocommitacrimeC.becausetheircrimesweremoreseriouslyD.becausetherichpeoplehatethem3【判断题】(8分) KluckhohnandStrodtbeckworkinOxfordUniversity.A.对B.错4【单选题】(8分)MostAmericanpeopleliketousecreditcardbecause__.A.itmakesthingscheaperB.theyhavebeentoldtodoitsinceyoungC.theythinkitisconvenientD.theythinktheyareabletopayitback5【判断题】(8分)Timeorientationreferstopeople’sattitudetowardsthequestion“Whetherweshouldalwaysb eontime”.A.对B.错6【判断题】(8分) Chinesepeoplealwaysbuythemselvesahousewhentheyareyoung.A.对B.错7【判断题】(8分)Inanindividualistculture,eachperson’ssocialidentitycomesfromhisorhergroups.A.对B.错8【判断题】(8分) ChineseinterpersonalrelationshipismuchmorecomplicatedthantheWesternsocialnetwor k.A.对B.错9【单选题】(8分) Whichofthefollowingdemonstratesthecharacteristicsofanindividualistculture?()A.Peopletendtodependoneachotherinagroup,togetmutualbenefitandhelpeachother.B. Peopletendtomakedecisionsforthemselvesinsteadofconsultingtheircolleaguesorot hersaroundtheminbusiness.C.Partiesoftenhaveagroupfocus,eitherasharedmealorasetofperformancesthateveryo newatchesandinwhichmanyparticipate.D.Studentsareorganizedintoclassgroups(ban),andallstudentsinthesameclassgrouph avethesamecoursestogether.10【判断题】(8分) Chineseclassicalgardensareaperfectintegrationofnatureandworkbyman.A.对B.错11【单选题】(8分)Americanpeople'sideaofmasteringNaturecanbeseeninthefollowingactivities().A.Theconstructionofdamsthatholdbackthewatersoflargerivers.B.Alloftheotherthreechoicesarecorrect.C.Theconstructionoftunnelsthatgothroughmountains.D.TheymovedtheAmericanfrontierwestward.12【单选题】(8分)ThekeyconceptsintraditionalChinesemedicineinclude().A.Alloftheotherthreechoicesarecorrect.B.theenergyinhumanbody-QiC.theharmonybetweenyinandyangD.thefiveelementsofwood,fire,earth,metalandwater第五章测试1【单选题】(10分) WhichofthefollowingisNOTsupposedtohappeninsmallpowerdistancecountries?A.EqualityB.ChangeofsocialorderC.CentralizationD.Individualism2【单选题】(10分) Whatisthemostunlikelythinginlargepowerdistancecountries?A. ChildrenaretoldtolearnthenicevirtueofrespectingparentsandsuperiorsB. Itiscommonlyacceptedthatcompanybossesenjoyincomeequalitywiththeirsubordina tesC.ThedecisionofgoodandevilcomesafterthedeterminationofpowerD.Companybossesusuallyhavethefinalsay3【单选题】(10分)Accordingtothevideo,whichcountrycomesthethirdinPDI?A.MexicoB.RussiaC.ChinaD.India4【单选题】(10分) WhichcountryhasthelowestPDIaccordingtothevideo?A.DenmarkB.AustraliaC.U.S.AD.Germany5【判断题】(10分)Powerdistanceusuallylieswiththepeopleatthetop,notwiththepeopleatthebottom.A.错B.对6【单选题】(10分)WhichcountryistheNo.1intermsofIDVaccordingtothevideo?A.U.S.AB.AustraliaC.TheNetherlandsD.Britain7【单选题】(10分)WhichofthefollowingisNOTthefeatureofindividualistsociety?A.SlowerpaceoflifeB.PressfreedomC.LowerdivorcerateD.Theuseoftheword“I”8【判断题】(10分)Accordingtothevideo,thetermsofIndividualismandCollectivismwerefirstlyusedbyHofsted edescribedifferencesbetweennationalsocieties.A.错B.对9【判断题】(10分)Inindividualistsocieties,thetiesbetweenindividualsareloose.A.错B.对10【判断题】(10分) Extendedfamiliesaremorelikelytooccurinindividualistsocieties.A.错B.对第六章测试1【单选题】(10分)IntheUnitedStates,eggsareNOTalwayslabeledasA.LargeB.SmallC.ExtralargeD.Medium2【单选题】(10分) WhichofthefollowingareNOTmentionedinthevideotoemphasizetheimportanceoflanguag e?A.LanguagehelpspracticecultureB.Languageshapespeople’sculturallifeC.LanguagehelpsusreachouttocontactthesurroundingsD.Languageisasimportantasnon-verballanguage3【判断题】(10分) Languageandculturealwaysgohandinhandandcannotbeseparated.A.对B.错4【判断题】(10分) Weaselwordsareproducedtopersuadepeopleintobuyingcertainproducts,makingthemspa rklingorrefreshing.A.对B.错5【判断题】(10分)“Garbagemen”istheeuphemismof“sanitaryengineers”.A.错B.对6【单选题】(10分) Howmanyscholarsarementionedinthisvideotellingabouttheimportanceoflanguage?A.3B.2C.5D.47【单选题】(10分)Astotherelationshipbetweenlanguageandculture,howmanymetaphorsaregiveninthisvide o?A.4B.1C.3D.28【判断题】(10分)Denotativemeaningsaretheimpliedmeaningsofwords.A.错B.对9【判断题】(10分)Language’sconnotationsarefundamentallyculture.A.对B.错10【判断题】(10分)Tohavesuccessfulinterculturalcommunication.Culturalconnotationsshouldnotbeoverloo ked.A.对B.错第七章测试1【判断题】(10分)“Catchyoulater”isaninformalwaytosaygoodbye.A.错B.对2【判断题】(10分) OftentimesEnglishspeakerswilluseforeignwordstoexpresstheirgoodbyes.A.错B.对3【判断题】(8分) Inmanyculturesthereisadifferencewhenitcomestohowmuchphysicalcontactisappropriate betweenmenandwomen.A.错B.对4【判断题】(8分)InFrance,itiscustomaryforpeopletokisseachotheronthecheeksuponmeetingsasaformalw ayofgreeting.A.错B.对5【判断题】(8分)InWesternCountries,whileconductingbusiness,thefirstthingwedowhenwemeetsomeonei swavethehandtosay“Hello”or“Goodbye”.A.对B.错6【单选题】(8分)InCanada,whatdoweusuallysaywhengreetingsomeonewearefamiliarwith(someonewekn owwell)?A.Hey,what’sup(Name)?B.GoodMorning,GoodAfternoon(Name)C.Pleasuretomeetyou(Name)D.Dear(Name)7【单选题】(8分)Whentalkingtothepolice,whichtitleisbesttousetoaddressthem?A.SweetheartB.OfficerC.BuddyD.Mate8【单选题】(8分) Whichnameisacceptabletocallafriendoftheoppositesexifyourfrienddoesn'tmind?A.DarlingB.Alloftheotherthreechoicesarecorrect.C.BabeD.Sweetheart9【单选题】(8分)Whatshouldyoudoatapartyifyoudon’tknowawoman’sname?A.Callher‘Miss’B.Callher‘Sweetheart’C.AskhernameD.Don’tspeaktoher10【判断题】(8分) Youshouldalwaystrytomakeeyecontactwhenthankingsomebody.A.对B.错11【判断题】(8分) ItisnotnecessarytothankpeopleinshopsandrestaurantsinWesterncountriesbecausethey arejustdoingtheirjobs.A.错B.对12【判断题】(8分)Ifsomebodyholdsadooropenforyou,youshouldthankthem.A.错B.对第八章测试1【单选题】(10分) Amongthephysicalcontactofbodylanguagementionedinthevideo,whichofthefollowingisth emostcommonwayofcontacting?A.KissingB.Hand-shakingC.HuggingD.Greeting2【单选题】(10分)WhichofthefollowingistherealmeaningofOKsigninJapan?A.MoneyB.ZeroC.WorthlessthingD.Everythinggoeswell3【单选题】(10分)Incaseoftellingawhitelie,whatwouldawesternchildmostlylikelydo?A.DoairquotesB.RaisehiseyebrowsC.KeepfingerscrossedD.Cuphismouth4【判断题】(10分)Accordingtothevideo,itissaidthatasmuchas90%ofmeaningininterpersonalcommunicatio nisconveyedviabodylanguage.A.对B.错5【判断题】(10分) Bodylanguageisaverbalwayofcommunication.A.错B.对6【单选题】(10分) Peopleinwhichofthefollowingcountriesgreeteachotherbycheek-kissing?A.AmericaB.ChinaC.SaudiArabiaD.Japan7【单选题】(10分)WhichofthefollowingstatementsareNOTtrue?A.Nonverbalbehaviorsoccurinisolation.B.Non-verbalcommunicationcuesareculturally-determined.C.Non-verbalcommunicationcuesareusuallyproducedwithoutawareness.D.Theinterpretationofnon-verbalcommunicationcueschangeindifferentcontexts.8【判断题】(10分)Accordingtoasurveyofprisoners,peoplewhowalkedwithswingingfootmovementsarelessli kelytobeselectedasvictims.A.错B.对9【判断题】(10分) Nonverbalcommunicationisvaluablebecausemanyofournonverbalactionsarerelativelyfre eofdistortionsanddeception.A.错B.对10【判断题】(10分) Illustratorsarenonverbalbehaviorsthathaveadirectverbaltranslation.A.对B.错第九章测试1【单选题】(10分)Whichofthefollowingculturesbelongstopast-orientedculture?A.ChinesecultureB.BritishcultureC.AmericancultureD.Mexicanculture2【判断题】(10分) Germansprefertoleavetheirdoorsopentoshowwelcomeandfriendliness.A.对B.错3【判断题】(10分) Personalspaceisinflexibleandwillnotexpandorshrinkwithdifferentcultures.A.错B.对4【判断题】(10分)Japanesepeople,despitetheterritorialcrowdedness,usuallycreatetheirownprivatespace mentally.A.错B.对5【单选题】(10分)WhichisNOTincludedintimesystems?A.TechnicaltimeB.InformaltimeC.MonochromictimeD.Formaltime6【单选题】(10分)Accordingtothevideo,theterritorialityofculturecanbedifferentinwhichofthefollowingaspect s?A.ReactionB.RangeC.。
2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]
2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]智慧树知到《跨文化商务沟通》章节测试答案见面课:冰山之下--商业广告中的文化价值观1、问题:Culture is like an iceberg. Only a small part of culture is visible. For instance, food, dress, paintings are all apparent to eyes. But a great part of culture is hidden under the water, such as _, , and so on.选项:A:viewsB:attitudesC:architectureD:customs答案: 【views;attitudes;customs】2、问题:Originally Geert Hofsted developed a model that identifies four primary cultural dimensions: _, , Individualism versus Collectivism, ___.选项:A:Power DistanceB:Long- versus Short-Term OrientationC:Uncertainty AvoidanceD:Masculinity versus Femininity答案: 【Power Distance;Uncertainty Avoidance;Masculinity versus Femininity】3、问题:Chinese consumers can be ascribed to the values of conformity and“face”.选项:A:对B:错答案: 【对】4、问题:It”s better for advertisers to realize and take note of the different cultural values and make corresponding adjustments to their advertising appeals.选项:A:对B:错答案: 【对】5、问题:The Americans have the spirit of innovation and risk-taking. They are not willing to cope with uncertainties inherent in life and can tolerate and accept new ideas and strangers.选项:A:对B:错答案: 【错】见面课:商业宣讲实践1、问题:In the presentation of GTech, the first part is to introduce some basic information about GTech.选项:A:对B:错答案: 【错】2、问题:PPT with paragraphs of text significantly decreases the attention of the audience.选项:A:对B:错答案: 【对】3、问题:Keeping your hands in your pockets during the presentation shows your confidence.选项:A:对B:错答案: 【错】4、问题:Images in PPT can distract people”s attention andmake the message less powerful.选项:A:对B:错答案: 【错】5、问题:A subtle nod, smile or placement of your hands can drastically change the meaning of your words.选项:A:对B:错答案: 【对】6、问题:What is the most obvious difference among informative presentation, persuasive presentation, and goodwill presentation? ( )选项:A:the audienceB:the informationC:the purposeD:the language答案: 【the purpose】7、问题:GTech is a __ company ( )选项:A:foodB:technicalC:mediaD:consultative答案: 【food】8、问题:Which is NOT the need of Japanese hospitals on robot nurses? ( )选项:A:error-orientedB:integratedC:autonomousD:error-free答案: 【error-oriented】9、问题:Which can NOT help you identify your audience in preparing a business presentation? ( )选项:A: AgeB:AppearanceC:OccupationD:Interest答案: 【Appearance】10、问题:Which can NOT attract audience”s attention? ( )选项:A:Use a rising intonationB:Stress important wordsC:Use short sentences at the start of a pointD:Keep on talking答案: 【Keep on talking】见面课:跨文化商务谈判模拟1、问题:In some Asian cultures, such as in China and Japan, they will adapt the indirect approach.选项:A:对B:错答案: 【对】2、问题:To the successful negotiations, the two sides must first understand the cultural differences.选项:A:对B:错答案: 【对】3、问题:High-context cultures are relational, collectivist, intuitive, and contemplative.选项:A:对B:错答案: 【对】4、问题:Germans make it very clear about the prices, conditions and ways of acting.选项:A:对B:错答案: 【对】5、问题:According to the negotiating objectives, goals for negotiations can be included:desired goal, acceptable goal and bottom goal.选项:A:对B:错答案: 【对】6、问题:It is appropriate to use your right hand to exchange business cards in Indian cultures.选项:A:对B:错答案: 【对】7、问题:Saudis do require as much personal space as most Western cultures.选项:A:对B:错答案: 【错】8、问题:There should be no more than three colors in business formal attire for men.选项:A:对B:错答案: 【对】9、问题:In Finland, a gift is not expected on the first visit, but would be expected on a subsequent visit.选项:A:对B:错答案: 【对】见面课:障碍与沟通--跨文化商务案例分析1、问题:What are the reasons for the Toyota Recall Crisis?选项:A:The failure of the public relationsB:A culture of deferenceC:Employee”s LoyaltyD:Communication across cultures答案: 【The failure of the public relations;A culture of deference;Employee”s Loyalty;Communication across cultures】2、问题:When responding to consumer safety issues, the typical Japanese corporation”s response is __.选项:A:Minimization of the problemB:Reluctance to recall the productC:Criticize the team membersD:too little compassion and concern for customers 答案: 【Minimization of the problem;Reluctance to recall the product;too little compassion and concern for customers】3、问题:There are many ways of examining cultural differences and their impact on international management. Culture can affect ____.选项:A:technology transferB:managerial attitudesC:managerial ideologyD:business-government relations答案: 【technology transfer;managerial attitudes;managerial ideology;business-government relations】4、问题:How can the culture of a society directly affect management approaches?选项:A:centralized versus decentralized decision makingB:safety versus riskC:stability versus innovationD:individual versus organization loyalty答案: 【centralized versus decentralized decision making; safety versus risk;stability versus innovation】5、问题:Which statement in the following French culture is not right?选项:A:Social class is important and social interactions are affected by class stereotypes.B:The French may admire or be fascinated with people who disagree with them.C:The French are very status conscious, and they like to provide signs of their status.D:The French focus on good connections, which can result in lower costs for doing business.答案: 【The French focus on good connections, which can result in lower costs for doing business.】6、问题:Which factor needs to be considered when pursuing business in Brazil?选项:A:Physical contact is acceptable as a form of communication.B:Brazilians tend to trust others, so be sure to form a strong relationship before bringing up business issues.C:Appearance is very important, as it will reflect both you and your company.D:Patience is not important.答案: 【Physical contact is acceptable as a form of communication.;Appearance is very important, as it will reflect both you and your company.】第一章1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.culturecommunicationethnocentrismsender答案: ethnocentrism2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案: culture3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案: noise4、The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案: business communication5、The communication at the same level in an organization. horizontal communicationethnocentrismbusiness communicationlateral communication答案: horizontal communication6、When culture is contrasted with nature, it can be defined as“ life way of a population” in its broad sense, meaning whatcharacterizes the particular way of life of a population.对错答案: 错7、Culture is all men”s medium; there is no aspect of human life that is not touched and altered by culture.对错答案: 对8、The culture shown in an onion consists of two levels;a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.对错答案: 错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案: 对10、In the global village, neighbors communicate free oftroubles and difficulties.对错答案: 错11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.对错答案: 错第二章1、A good mastery of grammar of one language can guaranteea successful communication.对错答案: 错2、Long before writing was developed,we learned to speak first.对错答案: 对3、There should always be an attachment at the end of abusiness memo.对错答案: 错4、A recommendation report is to recommend something to others.对错答案: 错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案: Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案: Noise7、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案: influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone elseReflect on the call答案: Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9、How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案: Age,Interest,Occupation10、Before making a business call, what kind of questionscan you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person of an idea?Do you need to ask for the person”s help or support?答案: Do you need to get information?,Do you want to sell something, or convince the person of an idea?,Do you need to ask for the person”s help or support?第三章1、Nonverbal behavior reflects the speaker”s subconciousness.对错答案:A2、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案:A3、Posture is the position in which you hold your body when standing or sitting.对错答案:对4、Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.对错答案:错5、People in __ cultures usually view silence as lack of communication and are generally ____ with it.low context uncomfortablehigh context uncomfortablelow context comfortablehigh context comfortable答案:low context uncomfortable6、Which of the following countries uses high-context language?CanadaGermanyJapanUnited States答案:Japan7、The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying“Please calm down so that I can speak” is a case of ____.complementingrepeatingcontradictingsubstituting答案:substituting8、Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn”t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.答案:9、How does nonverbal behavior control the pace or flow of communication?Be silentGesture of stoppingClap handsRaise voice答案:Be silent Gesture of stopping Clap hands Raise voice 10、Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案:Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案:2、Hofstede”s _ index measures the extent to which the lesspowerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. value orientationcultural dimensionscultural valuespower distance答案:power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value Orientations Fons Trompenars”s model of culture with seven dimensions Geert Hofstede's six Cultural Dimensions答案:Fons Trompenars”s model of culture with seven dimensions4、The opinion that everyone has a position and clearly defined privileges is____.a view of hierarchical structure of social relationship a view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案:a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicit speaking.对错答案:对6、Chinese culture is high-context in comparison to western culture.对错答案:对7、Cultures with a large power distance are hierarchical cultures.对错答案:对8、At the core of uncertainty avoidance is the idea that the future is predictable.对错答案:错9、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案:错10、In a culture emphasizing masculinity, it is more possible for men to play a nurturing role.对错答案:错第五章1、Etiquette is simply showing respect for others.对错答案:错2、Etiquette refers to the guideline for knowing how to behave appropriately in all situations.对错答案:A3、Kiss greeting usually happen between two men in the United States.错答案:错4、It”s OK to write on someone”s business card.对错答案:B5、A handshake should be friendly or respectful gesture, not a show of physical strength. So we should not squeeze other”s hand too hard.对错答案:A6、Before a dish is served, napkins can be placed either on the plate or on the left of forks.对错答案:A7、You”re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before takingWait for the oldest person at the table to take his or hers. Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案:Wait for the host to take his or her napkin before taking yours.8、Which of the following behavior is appropriate in a business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案:CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other. Humor can help solve problems.答案:ABCD10、In many Asian countries, the way you treat someone”s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案:ABCD第六章1、In some high-context cultures, public display of emotions is a sign of immaturity and a potential cause of shame to the group.对错答案:A2、Whether an international business negotiation succeeds or not is not only determined by the strategies and skills used in formal negotiation, but also closely related to whether enough careful preparation has been made.对错答案:A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案:错4、Bargaining strength refers to the degree of movement that is possible for each party with respect to individual issues on the agenda.对错答案:错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案:Long-term6、The purpose of bargaining is to settle the differences that stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案:adjustment and compromise7、The proposal should be based on a sound analysis of the buyer”s current situation, taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager”s stability, the site selectionthe commercial invoice, the chief negotiator”s ability 答案:the commercial circumstances, the overall context 8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案:9、The political system,____, and the counterpart may in some way determine the success or failure of the negotiation. The legal systemThe business systemThe financial systemInfrastructure and logistics system答案:ABCD10、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention答案:ABCD。
智慧树知到《跨文化交际》章节测试答案
智慧树知到《跨文化交际》章节测试答案第一章1、Culture can be defined as: ( )A:Culture is the total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned andpassed down through the generations in an identifiable group of people.B:A system of meaning.C:Culture is a system of meaning and the total accumulation of beliefs, customs, values, behaviors, institutions and communicationD:A system of communication.正确答案:Culture is a system of meaning and the total accumulation of beliefs, customs, values, behaviors, institutions and communication2、Two important factors responsible in closely connecting the countries of the world and making the world a smaller place today include: ( ).A:Land and waterB:War and peaceC:Religion and GovernmentD:Communication and trade正确答案:Communication and trade3、What are the 5 stories of the Global Village, as mentioned in the text book?A:Christian, Islamic, Hindu, Buddhist, TaoB:Western, Marxist, Christian, Islamic, GreenC:Western, Marxist, Christian, Jewish, BlueD:Love, Hope, Peace, Progress, Truth正确答案:Western, Marxist, Christian, Islamic, Green4、“Learning about” a culture involves learning basic things related to that culture such as its history whereas “learning to do” a culture involves understanding why people in that culture behave and act the way they do.A:对B:错正确答案:对5、During the first level of cultural awareness, you start connecting with people from the different culture and begin understanding them.A:对B:错正确答案:错第二章1、The belief that your cultural group is superior to that of others is known as:( ).A:AgeismB:Cultural InferiorityC:Ethnocentrism or Cultural SuperiorityD: Levels of Culture正确答案:Ethnocentrism or Cultural Superiority2、What are subcultures?A:The many different kinds of prejudices many people have.B:The belief that your own culture is far superior to that of others.C:The many smaller cultures within a larger, national culture.D:They are overgeneralizations designed to hurt others.正确答案:The many smaller cultures within a larger, national culture.3、The different Levels of Culture include:( ).A:NationalB:RegionalC:GenerationalD: All the options are incorrect正确答案:All the options are incorrect4、Generalizations are hurtful/harmful. Stereotypes are helpful.A:对B:错正确答案:错5、To avoid stereotyping, one must avoid overgeneralizing.A:对B:错正确答案:对第三章1、Low context communicationis communication that occurs mostly through language.A:对B:错正确答案:A2、High context communication is communication that occurs mostly through language.A:对B:错正确答案:B3、What are examples of behavior codes?A:Books and magazinesB:Body language and social rolesC:Words people say and texts messagesD:Posters and past relationships正确答案:B4、What is one of the major sources of confusion, misunderstanding and frustration in cross-cultural communication?A:The difference in languages spoken by people from difference countries.B:The difference in age between the people communicating.C:The difference in jobs between the people communicating.D:The difference between high and low-context communication.正确答案:D5、For a Chinese student going to the United States for the first time, what might be a source of frustration?A:Only having written forms of communication and no one to help them in person.B:Not feeling confident with their speaking ability.C:The poor public transportation in the United States.D:Not being able to connect with new friends on WeChat.正确答案:A第四章1、Typically, Asians are more formal than westerners and older people are more formal than younger people.A:对B:错正确答案:A2、How do Westerners react to silence?A:They will feel uncomfortable and immediately leave the situation.B:They will likely feel uncomfortable and keep talking to stop the silence.C:They will listen and wait for another person to speak.D:They won’t notice the silence at all.正确答案:C3、Which of the following is a good question to ask in order to start a conversation with a foreigner?A:How long have you been in China?B:Can you use chopsticks?C:What is something that has surprised you the most about teaching in China?D:Can you speak Chinese?正确答案:C4、Westerners prefer to use indirect communication meaning that they say exactly what they think.A:对B:错正确答案:B5、When making first contact with a new person, which of the following matters?A:StatusB:The activityC:CultureD:The SettingE:All the options are incorrect正确答案:E6、In the West, friendships are based on the ability to help one another using personal connections. If someone does something for you, then it is your duty to pay them back with a helpful action later.A:对B:错正确答案:B7、Westerners often find it easy to understand the Chinese system of social credit and social debt because it is similar to how people act in the West.A:对B:错正确答案:B8、Typically, Westerners are much more informal in their friendships than Chinese people.A:对B:错正确答案:B9、Americans expect to gain and lose friendships naturally as their life changes. For example, they may have a group of close friends in high school that will changeonce they reach university.A:对B:错正确答案:A10、Which of the following is true about relationships in the West?A:Relationships often follow the rules of social debts and credits.B:Gift-giving is a common way to incur or repay social obligations in the West.C:Western friends typically have a more informal relationship than Chinese friends.D:Westerners dislike the feeling of dependence in friendships.正确答案:D第五章1、What is one possible reason that Americans don’t feel as attached to their surroundings as people from other cultures?A:America has fewer smells and therefore their surroundings do not have strong emotional attachments.B:Most places in American are considered to be ugly by Americans.C:American restaurants are too loud and Americans prefer peace and quiet.D:All the options are incorrect.正确答案:C2、Americans live in a low contact society.A:对B:错正确答案:A3、High Contact is where a culture prefers to use their vision in order to take in information, therefore they need to stand further away from an object in order to see the whole object and appreciate it.A:对B:错正确答案:B4、Why did the tribe from Central Africa describe the picture differently from how you or I would describe the photo?A:They don’t have the education to understand the picture.B:It was an intentional trick by the person who was showing them the picture.C:They didn’t have experience with photographs before and therefore perceived it differently.D:There was a language barrier and the westerner was not able to understand what the tribes people were saying.正确答案:C5、Perception is the way that something is understood or interpreted using your ability to see, hear, or use other senses.A:对B:错正确答案:A第六章1、What type of learning styleis common in China?A:A parent centered style of learning.B:A student centered style of learning.C:A teacher centered style of learning.D:Equality between the teacher and students.正确答案:C2、What is one of the purposes of pets in the United States?A:To have a friend, because it can be difficult to make friends.B:To satisfy the need for human touch.C:To satisfy the need of having someone listen to you.D:To satisfy the need of having someone be below you.正确答案:B3、How is the inside/outside pattern divided?A:Loud and softB:Rich and poorC:Private and publicD:Humans and animals正确答案:C4、In China, if you make eye contact and widen your eyes, it means you are angry. A:对B:错正确答案:A5、All humans around the world have learned to use their bodies the same.A:对B:错正确答案:B第七章1、With regards to social relationships, hierarchy means making your own decisions and choices that are best for you like what you want to eat for breakfast.A:对B:错正确答案:B2、If a culture has a past-oriented sense of time, what does that mean?A:Tradition is the best teacher.B:The past a future live together side by side.C:We should always be making plans for tomorrow.D:None of the options are incorrect.正确答案:A3、Westerners and Christians historically have believed which of the following?A:Humans are basically goodB:Humans are a mixture of good and evilC:Humans are basically evilD:All the options are incorrect正确答案:C4、What is an example from Chinese culture that shows a balance between living with nature and utilizing science?A:KungfuB:Economic developmentC:Chinese MedicineD:Chinese food正确答案:C5、Which of the following is not one of the 5 orientations from Kluckhohn’s model?A:Human NatureB:Sense of timeC:Social RelationshipsD:High context正确答案:D第八章1、At the Appreciation Stage of cultural adaptation, you are able to:( ).A:Forget about your home cultureB:Accept and appreciate both the similarities and differences of the new culture.C:Like some things from the new culture even more than the home culture.D:Appreciate both the similarities and differences of the new culture and Like some things from the new culture even more than the home culture.正确答案:D2、Experiencing culture shock upon returning home after spending time in a foreign country is known as: ( ).A:Culture ShockB:Culture Shock Part 2C:Culture Shock ReturnsD:Reverse Culture Shock正确答案:D3、A good strategy to adopt if you are feeling lonely in a foreign culture would be: ( ).A:Return to your home culture.B:Try and make friends (both international friends and local friends).C:Talk to friends and family members back home regularly.D:Eat food from your local culture to comfort you.正确答案:B4、One’s perception is shaped by one’s culture.A:对B:错正确答案:A5、Confusion and frustration are commonly experienced during culture shock.A:对B:错正确答案:B。
第12章 跨文化沟通-习题答案[3页]
第12章跨文化沟通参考答案【知识小测】一、选择题1.C2.D3.B4.A5.D二、判断题1. √2. ×3. ×4.×5. √三、思考题1.参考答案所谓“跨文化沟通”,是文化沟通在不同文化间的延伸,具体指在不同文化背景下人们之间的信息和情感的相互沟通过程。
2.参考答案(1)尊重原则;(2)平等原则;(3)属地原则;(4)适度把握原则3.参考答案(1)感知;(2)偏见或成见;(3)种族中心主义;(4)语言;(5)翻译;(6)非语言因素;(7)价值观;(8)思维方式4.参考答案(1)东方重礼仪,西方重独立;(2)东方多委婉,西方多坦率;(3)东方重意会,西方重言传;(4)东方重和谐,西方重说服;(5)东方重关系,西方重问题5.参考答案(1)识别文化差异;(2)理解对方文化;(3)强化文化冲突;(4)借助适合外力;(5)坚持开放心态6.参考答案(1)称谓方式禁忌;(2)词汇禁忌;(3)话题禁忌;(4)社交禁忌;(5)公共场合禁忌;(6)饮食禁忌;(7)送礼禁忌;(8)节日禁忌【技能训练】一、自我剖析略二、能力测评略三、沟通训练1.参考答案略2.参考答案略3.参考答案美国人坦率外露的思维方式和日本人内部思维方式相冲突。
美国人反对过分拘泥于礼仪,办事干净利落,注重实际,语言表达直率,而且耐心不足;日本人讨厌过分施加压力,比较注重资历、地位。
CBS的要员充分掌握了日本人的性格及谈判风格,才促成了谈判的成功。
4.参考答案(1)美国人时间观念很强,能够按照约定准时赴约,并且在谈话过程中喜欢单刀直入,不喜欢浪费时间;墨西哥人认为时间是弹性的且不可控的东西,无法在时间上进行承诺,所以对于约定的时间也经常无法做到准确守时。
(2)西方人谈话喜欢直奔主题、单刀直入;日本人谈话比较谦虚、不喜欢咄咄逼人。
(3)在中国的传统文化中,并不推崇口头交流和沟通,中国人注重意会;西方人很强调和鼓励口语的表达技巧,思维偏于直接,爽直率真。
跨文化沟通心理学智慧树知到答案章节测试2023年华东师范大学
绪论单元测试1.本课程将在()个站点停下。
A:5B:6C:7D:4答案:C2.学习到最后你需要回归到一个原点:回答“我是谁”的问题。
A:对B:错答案:A3.根据本节视频讲到的可知:越是身处全球化的进程中,人们越要明确自己的民族身份感。
A:错B:对答案:A第一章测试1.以下说法正确的是:A:在面对面的沟通中情感性的信息更容易被别人接收到B:在选择沟通媒介时,只需要考虑沟通目标和沟通对象C:文化包括物质文化和社会文化D:文化是个人的知识答案:A2.关于Samovar的跨文化沟通模型图,下列说法正确的是:A:内部个体文化在颜色和形状都与外部总体文化有略微不同的文化属于紧文化B:说明成员能掌握文化中全部的共享知识C:包括两种文化D:形状相似就象征着文化距离是比较近的,沟通更容易答案:D3.误解发生的可能性大小与文化距离的关系是怎么样的?A:所有选项皆错B:文化距离越大,误解发生的可能性越大C:文化距离与误解发生的可能性无关D:文化距离越大,误解发生的可能性越小答案:B4.以下哪一项不属于行为角度的跨文化沟通能力?A:互动管理B:传递信息的技巧C:适宜的自我揭示D:社交放松答案:D5.关于心理学,下列说法正确的有()A:强调即使是同一文化、民族或性别的人,也并非完全相同B:心理过程可以看到C:提倡文化的相对性D:心理学既关注人的共性,也关注人类社会文化的多样性答案:ACD6.Belay的三维度模型中:A:行为角度的跨文化沟通能力,是跨文化敏感性B:认知角度要有跨文化的沟通意识C:情感角度需要有跨文化机敏性D:情感角度的跨文化沟通能力中包括自我概念的内容答案:BD7.媒介是指承载并传递信息的物理形式,包括以下哪些内容?A:心理感受B:物质实体C:物理能D:以上皆对答案:BC8.在跨文化情境中具备怎样的人格特征会帮助人们进行跨文化沟通和适应?A:情绪稳定性B:社交被动性C:开放性D:文化共感性答案:ACD9.沟通当中,沟通顺畅是正常的。
智慧树跨文化沟通心理学章节答案
智慧树跨文化沟通心理学章节答案在当今全球化的时代,跨文化沟通已成为我们生活中不可或缺的一部分。
随着经济、科技的发展,人们越来越多地接触到不同国家、不同文化的人们。
然而,由于文化差异的存在,跨文化沟通也面临着一系列的挑战。
智慧树的跨文化沟通心理学章节提供了一些答案,帮助我们更好地理解和应对这些挑战。
首先,智慧树的跨文化沟通心理学章节强调了文化差异对沟通的影响。
不同的文化背景会导致人们对同一事物有不同的理解和认知。
例如,在一些东方文化中,人们更加注重团队合作和谦逊,而在一些西方文化中,个人主义和自我表达更加重要。
这种差异会导致在跨文化沟通中的误解和冲突。
因此,了解和尊重不同文化的价值观和行为方式是解决跨文化沟通问题的第一步。
其次,智慧树的跨文化沟通心理学章节提供了一些有效的沟通策略。
其中之一是尊重对方的文化差异。
我们应该学会接受和理解不同文化的观点和做法,不要把自己的文化标准强加给他人。
另一个策略是提高自己的文化敏感度。
通过学习和了解不同文化的背景和习俗,我们可以更好地适应和理解他人。
此外,智慧树还提到了非语言沟通的重要性。
在跨文化沟通中,非语言信号,如面部表情、手势和姿势,可能比语言更具有影响力。
因此,我们应该学会观察和理解这些非语言信号,以更好地理解他人的意图和情感。
除了沟通策略,智慧树的跨文化沟通心理学章节还强调了跨文化沟通的心理层面。
在跨文化沟通中,人们可能会面临文化冲突、情感困扰和身份认同问题。
智慧树提供了一些心理调适的方法,帮助我们应对这些问题。
其中之一是培养自我意识。
通过反思自己的文化背景和价值观,我们可以更好地理解自己和他人之间的差异。
另一个方法是培养跨文化敏感度。
通过与不同文化的人们交流和互动,我们可以增加对他人的理解和尊重,减少文化冲突和误解。
最后,智慧树的跨文化沟通心理学章节强调了跨文化沟通的重要性。
在全球化时代,跨文化沟通已经成为我们生活和工作中必不可少的一部分。
通过跨文化沟通,我们可以增进不同文化之间的了解和友谊,促进合作和发展。
跨文化沟通心理学智慧树答案
知到跨文化沟通心理学网课答案,单元测试答案绪论单元测试1、本课程将在()个站点停下。
A:4B:5C:6D:7答案: 【7】2、学习到最后你需要回归到一个原点:回答“我是谁”的问题。
A:对B:错答案: 【对】3、根据本节视频讲到的可知:越是身处全球化的进程中,人们越要明确自己的民族身份感。
A:对B:错答案: 【错】第一章单元测试1、以下说法正确的是:A:在面对面的沟通中情感性的信息更容易被别人接收到B:文化是个人的知识C:在选择沟通媒介时,只需要考虑沟通目标和沟通对象D:文化包括物质文化和社会文化答案: 【在面对面的沟通中情感性的信息更容易被别人接收到】2、Samovar的跨文化沟通模型图A:包括两种文化B:形状相似就象征着文化距离是比较近的,沟通更容易C:内部个体文化在颜色和形状都与外部总体文化有略微不同的文化属于紧文化D:说明成员能掌握文化中全部的共享知识答案: 【形状相似就象征着文化距离是比较近的,沟通更容易】3、关于心理学,下列说法正确的有:A:提倡文化的相对性B:心理学既关注人的共性,也关注人类社会文化的多样性C:心理过程可以看到D:强调即使是同一文化、民族或性别的人,也并非完全相同答案: 【提倡文化的相对性;心理学既关注人的共性,也关注人类社会文化的多样性;强调即使是同一文化、民族或性别的人,也并非完全相同】4、Belay的三维度模型中:A:行为角度的跨文化沟通能力,是跨文化敏感性B:认知角度要有跨文化的沟通意识C:情感角度需要有跨文化机敏性D:情感角度的跨文化沟通能力中包括自我概念的内容答案: 【认知角度要有跨文化的沟通意识;情感角度的跨文化沟通能力中包括自我概念的内容】5、在跨文化沟通当中,沟通顺畅、不存在障碍是正常的。
A:对B:错答案: 【错】第二章单元测试1、下列哪项不属于精确文化在管理中的特点?A:从性格、人际、绩效等方面全面考虑B:在管理中对事不对人C:为员工制定明确的目标D:把工作关系与私人关系分开答案: 【从性格、人际、绩效等方面全面考虑】2、以下说法不正确的是A:集体主义可以与松文化并存B:文化的松紧与个人主义-集体主义是一回事C:松-紧文化对国家中个体的长期心理过程有着密切而重要的影响D:紧文化的社会监督力度更强,这一点被映射在个体水平上,表现为自我监控的严格答案: 【文化的松紧与个人主义-集体主义是一回事】3、在文化中,反映人们的宗教观和哲学观的是什么时间?A:正式时间B:非正式时间D:轮回时间答案: 【正式时间】4、在做事取向的文化中,对个体绩效评价的标准是A:根据关系亲疏进行评价B:即使一个人什么都没有做,但也有可能被评价为是顺应天时、无为而治C:用量化的指标、可以被看见的行动或变化,来评价一个人D:不依赖于外在的标准,而是个体内在的成长和自我完善答案: 【用量化的指标、可以被看见的行动或变化,来评价一个人】5、文化取向包括以下哪些内容A:对自我和他人关系的取向B:人性观C:时间知觉和空间知觉D:对权力平等的知觉答案: 【对自我和他人关系的取向;人性观;时间知觉和空间知觉;对权力平等的知觉】6、跨文化谈判可能会遇到的分歧点在以下哪几个方面?A:谈判中的情绪B:谈判的态度C:谈判的时间答案: 【谈判中的情绪;谈判的态度;谈判的时间;谈判的目的】第三章单元测试1、Hofstede文化五维度理论中,集体主义—个人主义的概念是在哪个层面使用的?A:集体层面B:国家层面C:其余都对D:个体层面答案:【国家层面】2、下列国家中权力距离小的文化是:A:以色列B:菲律宾C:新加坡D:印度答案: 【以色列】3、下列哪些陈述是正确的?A:男性气质文化鼓励竞争B:集体主义文化中的人都比个人主义文化中的人更重视集体C:长期导向的文化更注重孝道和关系的和睦D:个人主义与集体主义是一个连续带的两个端点答案: 【男性气质文化鼓励竞争;长期导向的文化更注重孝道和关系的和睦;个人主义与集体主义是一个连续带的两个端点】4、关于GLOBE项目的说法正确的是:A:反映了最近数据揭示的文化维度B:提出了自信这一文化维度C:把集体主义维度分为体制集体主义和内群体集体主义D:只测量了文化的一种状况,即现状如何答案: 【反映了最近数据揭示的文化维度;提出了自信这一文化维度;把集体主义维度分为体制集体主义和内群体集体主义】5、关于聚焦法取向的说法正确的是:A:是在一个时间的横截面上面来描述文化的特点B:聚焦法取向能够找到形成文化差异的真正原因C:聚焦法取向不能够对文化变迁进行分析D:聚焦法取向关注本土概念的文化专属意义答案: 【聚焦法取向能够找到形成文化差异的真正原因; 聚焦法取向关注本土概念的文化专属意义】6、下列哪些选项属于不确定性规避较低的文化?A:倾向于租房子B:容易拒绝不合乎常规的建议C:选择稳定性较强的职业D:对改变抱开放态度答案: 【倾向于租房子;对改变抱开放态度】第四章单元测试1、全世界各国都存在同乡会、校友会,这体现了Fajfel社会认同理论中哪一项基本假设?A:人们的自我概念部分地依赖于人们如何评价本群体B:身份感是个体与另外一个人或一个群体建立联系的过程C:人们将世界归类为内群体和外群体D:人们的自尊感源于对本群体成员的社会认同答案: 【人们将世界归类为内群体和外群体】2、根据Marcia提出的自我身份感状态模型,探索充分、但承诺度不高的状态是:A:身份感早闭B:身份感获得C:身份感延缓D:身份感弥散答案: 【身份感延缓】3、有关Baldelomar的跨文化自我身份感状态模型,下列说法正确的是:A:模型从探索的广泛性与狭窄性、选择范围的多和少两个角度阐述了身份感状态在同一种文化当中的发展路径B:在相互独立文化中,可供个体选择的角色和身份的相似性很大C:相互依赖文化的重要特点是相似、传统和复制D:相互独立文化的特点是人们可以选择,可以做个性化的选择,可以自我表达答案: 【相互依赖文化的重要特点是相似、传统和复制;相互独立文化的特点是人们可以选择,可以做个性化的选择,可以自我表达】4、在Phinney等人提出的民族认同阶段发展变化模型中,包括哪些阶段?A:内化阶段B:形成阶段C:未确认阶段D:探索阶段答案: 【形成阶段;未确认阶段;探索阶段】5、《中国合伙人》电影中的谈判片段,体现了跨文化体验学习的哪些方面?A:利用文化差异B:以平等之心对待其它文化C:在体验中察觉深层次的文化身份感D:拥有文化反省力答案: 【利用文化差异;以平等之心对待其它文化;在体验中察觉深层次的文化身份感;拥有文化反省力】第五章单元测试1、孩子什么时候会出现命名激增现象?A:21个月左右B:18个月左右C:12个月左右D:13-18个月答案: 【18个月左右】2、关于非线性语言,下列说法错误的是:A:逻辑结构是循环的B:看重现在、过去和未来的连续性C:强调传统导向的和主观性的语言D:时间导向上关注长期性答案: 【看重现在、过去和未来的连续性】3、下列陈述错误的是:A:当一种语言被翻译成另外一种语言后,原意无法被完整地表达B:字面意义相对应的的词汇,因文化的不同可能会被赋予不同的隐含意义C:人们的行为、思想、情感是不受到自身语言的限制D:对新语言的理解总是受限制于我们原有的知识,而知识又可以被我们的语言所反映答案: 【人们的行为、思想、情感是不受到自身语言的限制】4、关于语言相对性假说,以下说法正确的是:A:语言的结构可能会影响甚至决定人的思维方式B:人的感知经验通过各种印象呈现出来,而这些印象需要人类心智对其进行组织C:语言的独特内部逻辑约束着说该种语言的人的思维过程,从而造成了说不同语言的人之间有显著的认知差异D:语言的规则具有普遍性,决定语法语言潜力的是内在的“语言获得装置”答案: 【语言的结构可能会影响甚至决定人的思维方式;人的感知经验通过各种印象呈现出来,而这些印象需要人类心智对其进行组织;语言的独特内部逻辑约束着说该种语言的人的思维过程,从而造成了说不同语言的人之间有显著的认知差异】5、在《并非审美观不同》这一案例中,有关发生错位对话的原因,下列说法正确的是:A:是中国人贬已尊人准则的具体体现B:中国人的语言是否定的,但其表情可能是愉悦的,说明中国文化是低情境文化C:根据Martin(1964)的言语层次论,中国主人将敬语型和谦卑型结合在了一起D:美国客人使用了赞誉准则中尽量夸大对别人的赞扬这一条准则答案: 【是中国人贬已尊人准则的具体体现;根据Martin(1964)的言语层次论,中国主人将敬语型和谦卑型结合在了一起;美国客人使用了赞誉准则中尽量夸大对别人的赞扬这一条准则】6、以下哪些属于Baldrige提出的跨文化谈话话题指导原则?A:具有文化敏感性B:保持谈话内容的积极性C:在谈话中积极地主导话题D:避免谈及非常私人的问题答案: 【具有文化敏感性;保持谈话内容的积极性;避免谈及非常私人的问题】第六章单元测试1、关于象征手势,下列说法中错误的是:A:象征手势在不同文化中的含义不同B:象征手势(emblem)是那些在本文化中具有明确而具体含义的手势C:以人们问候方式为例,日本人常用鞠躬,因纽特人常用鼻尖相碰D:在同一文化中用象征性手势表达的含义会被误解答案: 【在同一文化中用象征性手势表达的含义会被误解】2、非言语沟通包括:A:时间知觉B:眼神C:面部表情D:沉默答案: 【时间知觉;眼神;面部表情;沉默】3、美国人脸上有笑的表情,通常会和愉快、开心联系在一起。
跨文化心理学试题及标准答案
B.错
A
2.在中文和英文中尽管可以找到字面相对应的的词汇,但由于文化的缘故,会给同样的词赋予不同的隐含意义,下列哪些选项表现了这个特点?
A.狐狸/fox
B.水仙花/narcissus
C.龙/dragon
D.红色的/red
ABCD
3.中国人在阐述自己的观点之前往往先陈述事实,而英美人则喜欢开门见山直接表达观点。背后的原因是中国人喜欢采用归纳思维方式,而英美人则习惯演绎思维方式。这说明语言和思维是相互影响的。
A.身体动作
B.目光接触
C.沉默
D.时间知觉
ABCD
3.面部表情的文化差异体现在下列哪些方面?
A.表达规则
B.频度
C.强度
D.表达场合
ABCD
4.下面这种情况属于哪一种空间距离?父母与孩子或爱人之间的空间距离,语言交流较少,情感互动强烈。
A.亲近距离
B.个人距离
C.亲密距离
D.公共距离
C
5.下面描述的是哪种时间观的特点?时间是为关系服务的,不按时间表做事也是可以接受的,或者在一个时间段里可能会同时做几件事情,多头并进是正常的。
A.拍拍你的嘴唇并且打一个长长的哈欠
B.无声的Leabharlann 仿吹长笛C.用中指和食指按你的鼻子
B
4.在Belay的综合性三维度模型中,跨文化敏感性是情感角度的跨文化沟通能力。
A.对
B错
A
5.文化意识是指对影响自我、思维和行为的文化有所了解,让人们理解差异性和共同性。
A.对
B.错
A
第2章:
1.美国的主导文化模式包括下列哪些特征?
B.整合策略
C.隔绝策略
D.卷入策略
2020智慧树,知到《跨文化商务沟通》章节测试[完整答案].docx
最新资料欢迎阅读2020 智慧树 , 知到《跨文化商务沟通》章节测试 [ 完整答案 ]智慧树知到《跨文化商务沟通》章节测试答案见面课:冰山之下 -- 商业广告中的文化价值观1、问题 :Culture is like an iceberg. Only a small partof culture is visible. For instance, food, dress, paintings areall apparent to eyes. But a great part of culture is hidden under the water, such as _, , and so on.选项:A:viewsB:attitudesC:architectureD:customs答案 :【views;attitudes;customs】2、问题:Originally Geert Hofsted developed a model that identifies four primary cultural dimensions: _, , Individualism versus Collectivism, ___.选项:A:Power DistanceB:Long- versus Short-Term OrientationC:Uncertainty AvoidanceD:Masculinity versus Femininity答案 :【Power Distance;Uncertainty Avoidance;Masculinity versus Femininity】3 、问题 :Chinese consumers can be ascribed to the values of conformity and “face ”.选项:A:对B:错答案 :【对】4、问题 :It ”s better for advertisers to realize and take note of the different cultural values and make corresponding adjustments to their advertising appeals.选项:A:对B:错答案 :【对】5、问题 :The Americans have the spirit of innovationand risk-taking. They are not willing to cope with uncertainties inherent in life and can tolerate and accept new ideas and strangers.选项:A:对B:错答案 :【错】见面课:商业宣讲实践1 、问题 :In the presentation of GTech, the first part is to introduce some basic information about GTech.选项:A:对B:错答案 :【错】2、问题:PPT with paragraphs of text significantly decreases the attention of the audience.选项:A:对B:错答案 :【对】3 、问题 :Keeping your hands in your pockets during the presentation shows your confidence.选项:A:对B:错答案 :【错】4、问题:Images in PPTcan distract people ”s attention andmake the message less powerful.选项:A:对B:错答案 :【错】5 、问题 :A subtle nod, smile or placement of your hands can drastically change the meaning of your words.选项:A:对B:错答案 :【对】6 、问题 :What is the most obvious difference among informative presentation,persuasive presentation,and goodwill presentation? ( )选项:A:the audienceB:the informationC:the purposeD:the language答案 :【the purpose】7、问题:GTech is a __ company ( )选项:A:foodB:technicalC:mediaD:consultative答案 :【food】8、问题:Which is NOTthe need of Japanese hospitals on robot nurses? ( )选项:A:error-orientedB:integratedC:autonomousD:error-free答案 :【error-oriented】9 、问题 :Which can NOT help you identify your audience in preparing a business presentation? ( )选项:A:AgeB:AppearanceC:OccupationD:Interest答案 :【Appearance】10 、问题 :Which can NOTattract audience ”s attention? ( )选项:A:Use a rising intonationB:Stress important wordsC:Use short sentences at the start of a pointD:Keep on talking答案 :【Keep on talking】见面课:跨文化商务谈判模拟1、问题:In some Asian cultures, such as in China and Japan,they will adapt the indirect approach.选项:A:对B:错答案 :【对】2、问题:To the successful negotiations,the two sides mustfirst understand the cultural differences.选项:A:对B:错答案 :【对】3、问题:High-context cultures are relational,collectivist,intuitive, and contemplative.选项:最新资料欢迎阅读A:对B:错答案 :【对】4 、问题 :Germans make it very clear about the prices, conditionsand ways of acting.选项:A:对B:错答案 :【对】5、问题:According to the negotiating objectives, goals for negotiations can be included:desired goal, acceptable goal and bottom goal.选项:A:对B:错答案 :【对】6、问题:It is appropriate to use your right hand to exchangebusiness cards in Indian cultures.选项:A:对B:错答案 :【对】7、问题:Saudis do require as much personal space as mostWestern cultures.选项:A:对B:错答案 :【错】8 、问题 :There should be no more than three colors in businessformal attire for men.选项:A:对B:错答案 :【对】9 、问题 :In Finland, a gift is not expected on the first visit, butwould be expected on a subsequent visit.选项:A:对B:错答案 :【对】见面课:障碍与沟通 -- 跨文化商务案例分析1、问题:What are the reasons for the Toyota Recall Crisis?选项:A:The failure of the public relationsB:A culture of deferenceC:Employee”s LoyaltyD:Communication across cultures答案 : 【The failure of the public relations;A culture of deference; Employee ”s Loyalty;Communication across cultures】2 、问题 :When responding to consumer safety issues, thetypical Japanese corporation”s response is __.选项:A:Minimization of the problemB:Reluctance to recall the productC:Criticize the team membersD:too little compassion and concern for customers答案 :【Minimization of the problem;Reluctance to recall the product;too little compassion and concern for customers】3 、问题 :There are many ways of examining culturaldifferences and their impact on international management.Culture can affect ____.选项:A:technology transfer9最新资料欢迎阅读B:managerial attitudesC:managerial ideologyD:business-government relations答案 :【technology transfer;managerial attitudes;managerial ideology;business-government relations】4 、问题 :How can the culture of a society directly affect management approaches?选项:A:centralized versus decentralized decision makingB:safety versus riskC:stability versus innovationD:individual versus organization loyalty答案 : 【centralized versus decentralized decision making; safety versus risk;stability versus innovation】5、问题:Which statement in the following French culture is not right?选项:A:Social class is important and social interactionsare affected by class stereotypes.B:The French may admire or be fascinated with people who disagree with them.C:The French are very status conscious, and they liketo provide signs of their status.D:The French focus on good connections, which can resultin lower costs for doing business.答案 :【The French focus on good connections, which can result in lower costs for doing business.】6、问题:Which factor needs to be considered when pursuing business in Brazil?选项:A:Physical contact is acceptable as a form of communication.B:Brazilians tend to trust others, so be sure to form astrong relationship before bringing up business issues.C:Appearance is very important, as it will reflect both you and your company.D:Patience is not important.答案 :【Physical contact is acceptable as a form of communication.;Appearance is very important, as it will reflect both youand your company. 】第一章1 、The belief that your own cultural background, including ways ofanalyzing problems, values, beliefs, language, and verbal andnonverbal communication, is superior.culturecommunicationethnocentrismsender答案 : ethnocentrism2、The total accumulation of beliefs, customs, values,behaviors, institutions and communication patterns that areshared, learned and passed down through the generations inan identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案 : culture3 、 A process by which information is exchanged between individuals through a common system of symbols, signs, orbehavior, or the exchange of thoughts, messages, or information,as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案 : noise4、The communication is within business and administration,aiming at a common objective and p rofits for both theindividuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案 : business communication5、The communication at the same level in an organization.horizontal communicationethnocentrismbusiness communicationlateral communication答案 : horizontal communication6、Whenculture is contrasted with nature, it can be defined as“ life way of a population” in its broad sense, meaning whatcharacterizes the particular way of life of a population.对错答案 :错7 、Culture is all men”s medium; there is no aspect of human life that is not touched and altered by culture.对错答案 :对8、The culture shown in an onion consists of two levels;a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.对错答案 :错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案 :对10 、In the global village, neighbors communicate free oftroubles and difficulties.对错答案 :错11 、With the integration of language into the fabric ofculture, confusion and dysfunction would reign and the culture would fail.对错答案 :错第二章1 、A good mastery of grammar of one language can guarantee a successful communication.对错答案 :错2、Long before writing was developed,we learned to speak first.对错答案 :对3、There should always be an attachment at the end of abusiness memo.对错答案 :错4、A recommendation report is to recommend something to others.对错答案 :错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案 : Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案 : Noise7 、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案 : influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone else Reflecton the call答案 : Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9 、 How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案 : Age,Interest,Occupation10 、Before making a business call, what kind of questionscan you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person ofan idea?Do you need to ask for the person”s help or support?答案: Do you need to get information?,Do you want tosell something, or convince the person of an idea?,Do youneed to ask for the person ”s help or support?第三章1、Nonverbal behavior reflects the speaker”s subconciousness.对错答案 :A2 、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案 :A3 、Posture is the position in which you hold your body when standing or sitting.最新资料欢迎阅读对错答案 : 对4 、 Intimate distance is most common when friends, old classmates,acquaintances and relativestalk.对错答案 : 错5、People in __ cultures usually view silence as lack ofcommunication and are generally ____ with it.low context uncomfortablehigh context uncomfortablelow context comfortablehigh context comfortable答案 :low context uncomfortable6 、 Which of the following countries uses high-contextlanguage?CanadaGermanyJapanUnited States答案 :Japan最新资料欢迎阅读7 、 The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to yourlips as an alternative to saying“Please calm down so that I can speak ” is a case of ____.complementingrepeatingcontradictingsubstituting答案 :substituting8 、 Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn”t mean a sincere smileNonverbal behavior accounts for much of the meaningwe derive from conversation.Nonverbal communication is more than the complementof verbal communication.答案 :9、Howdoes nonverbal behavior control the pace or flow of communication?Be silentGesture of stoppingClap handsRaise voice答案 :Be silent Gesture of stopping Clap hands Raise voice10 、 Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案 :Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案 :2、Hofstede”s _ index measures the extent to which the lesspowerful members of organizations and institutions (like thefamily)accept and expect that power is distributed unequally. value orientationcultural dimensionscultural valuespower distance答案 :power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value OrientationsFons Trompenars”s model of culture with seven dimensions Geert Hofstede's six Cultural Dimensions答案 :Fons Trompenars ” s model of culture with seven dimensions4、 The opinion that everyone has a position andclearly defined privileges is____.a view of hierarchical structure of social relationshipa view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案 :a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicitspeaking.对错答案 : 对6、Chinese culture is high-context in comparison to westernculture.对错答案 : 对7、Cultures with a large power distance are hierarchicalcultures.对错答案 : 对8 、At the core of uncertainty avoidance is the idea thatthe future is predictable.对错答案 : 错9 、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案 : 错10 、 In a culture emphasizing masculinity,it is more possible for men to play a nurturing role.对错答案 : 错第五章1、Etiquette is simply showing respect for others.对错答案 : 错2 、 Etiquette refers to the guideline for knowing how tobehave appropriately in all situations.对错答案 :A3、 Kiss greeting usually happen between two men inthe United States.对错答案 : 错4、It”s OK to write on someone”s business card.对错答案 :B5、A handshake should be friendly or respectful gesture,not a show of physical strength. So we should not squeeze other ” s hand too hard.对错答案 :A6 、Before a dish is served, napkins can be placed eitheron the plate or on the left of forks.对错答案 :A7、You”re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before takingyours.Wait for the oldest person at the table to take his or hers.Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案 :Wait for the host to take his or her napkinbefore taking yours.8、 Which of the following behavior is appropriate ina business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案 :CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other.Humor can help solve problems.答案 :ABCD10 、In many Asian countries, the way you treat someone”s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案 :ABCD第六章1 、 In some high-context cultures,public display ofemotions is a sign of immaturity and a potential cause of shame to the group.对错答案 :A2、Whether an international business negotiation succeedsor not is not only determined by the strategies and skills used in formal negotiation, but also closely related towhether enough careful preparation has been made.对错答案 :A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案 : 错4 、Bargaining strength refers to the degree of movementthat is possible for each party with respect to individual issues on the agenda.对错答案 : 错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案 :Long-term6、The purpose of bargaining is to settle the differencesthat stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案 :adjustment and compromise7、The proposal should be based on a sound analysis of thebuyer ”s current situation,taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager ”s stability, the site selectionthe commercial invoice, the chief negotiator”s ability 答案 :the commercial circumstances, the overall context8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案 :9、The political system,____, and the counterpart may insome way determine the success or failure of the negotiation.The legal systemThe business systemThe financial systemInfrastructure and logistics system答案 :ABCD10 、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention答案 :ABCD。
智慧树知到《沟通心理学》章节测试答案精选全文
可编辑修改精选全文完整版智慧树知到《沟通心理学》章节测试答案绪论1、【单选题】(2 分)大家在日常生活中运用沟通心理学理论时,要避免成为(C)A. 人云亦云的人B. 照本宣科的人C. 野蛮分析家D. 过于僵化的人第一章1、【单选题】(2分)我爱你也不是因为你,我恨你也不是因为你,而是因为过去的(D)A. 故事B. 经历C. 不快D. 情结2、【单选题】(3 分)通过(A)缓解压力的这样一种方式其实还是比较科学的A. 运动口腔B. 有氧运动C. 大声哭泣D. 开怀大笑本题总得分:3 分3、【单选题】(2 分)由于女性在家庭中承担家务的先天条件,反而可能激发男人的(C)A. 创伤情结B. 无意识情结C. 内疚情结D. 攻击情结4、【单选题】(2 分)从心身缺陷上来讲,一旦父母吵架、离婚等行为,孩子就会非常及时的(D)A. 成绩出现问题B•要挟父母C. 突然不听话D. 得病5、【单选题】(2 分)我们研究某种事物,从另一种角度看这个事物也被( D )A. 修通了B. 理解了C. 升华了D. 破坏掉了第二章1、【单选题】(2 分)拖延症是人类的本能吗?BA. 是B. 不是2、【单选题】(2 分)在家庭生活中,以男性失去做家务为先天条件来讲,男性和女性谁更容易内疚?AA男性B女性C. 都一样3、【单选题】(2 分)在认知吝啬中,我们所讲到的广度范围是AA. 5-9 个B. 4-7 个C. 5-8 个D. 7-9 个4、【单选题】(2 分)“敢于示弱,随时示弱,及时示弱”更是强者的最高修为之一。
BA. 对B. 错5、【单选题】(2 分)你喜欢或者不喜欢一个人,是因为他(她)恰好是你所喜恶的(A)A. 性格类型B. 人格类型C. 人D. 经历特点。
跨文化心理学考试答案
跨文化心理学考试答案一、单项选择题(每题2分,共20分)1. 跨文化心理学研究的核心是什么?A. 个体差异B. 群体差异C. 文化差异D. 社会差异答案:C2. 根据霍夫斯泰德的文化维度理论,哪个维度描述了社会对个体的期望?A. 权力距离B. 个人主义与集体主义C. 不确定性回避D. 男性化与女性化答案:B3. 在跨文化沟通中,哪种沟通风格更倾向于直接表达?A. 高语境文化B. 低语境文化C. 多任务文化D. 单任务文化答案:B4. 跨文化适应过程中,哪个阶段通常伴随着强烈的文化冲击?A. 蜜月期B. 挫折期C. 适应期D. 融入期答案:B5. 在跨文化心理学中,哪个理论解释了文化对个体价值观和行为的影响?A. 马斯洛的需求层次理论B. 霍夫斯泰德的文化维度理论C. 埃里克森的心理社会发展阶段理论D. 弗洛伊德的精神分析理论答案:B6. 跨文化能力中,哪个能力涉及到对不同文化背景的人的理解和尊重?A. 认知能力B. 情感能力C. 社交能力D. 语言能力答案:B7. 在跨文化研究中,哪种研究方法可以减少文化偏见?A. 定量研究B. 定性研究C. 跨文化比较研究D. 文化相对主义研究答案:D8. 跨文化心理学中,哪个概念描述了个体在不同文化环境中的行为和心理过程?A. 文化适应B. 文化冲突C. 文化身份D. 文化适应性答案:C9. 跨文化培训中,哪个环节有助于提高个体的跨文化敏感性?A. 文化知识学习B. 语言技能训练C. 跨文化沟通技巧D. 文化体验活动答案:D10. 在跨文化团队管理中,哪种领导风格更能促进团队成员之间的有效沟通?A. 权威型领导B. 民主型领导C. 放任型领导D. 变革型领导答案:B二、简答题(每题10分,共30分)1. 简述跨文化心理学的主要研究领域。
答案:跨文化心理学的主要研究领域包括文化差异对个体心理和行为的影响、跨文化沟通与交流、跨文化适应、跨文化能力培养、文化认同与冲突、跨文化团队管理等。
2020年智慧树知到《跨文化沟通心理学》章节测试答案
2020年智慧树知到《跨文化沟通心理学》章节测试答案智慧树知到《跨文化沟通心理学》2020章节测试答案绪论单元测试1、本课程将在()个站点停下。
A:4B:5C:6D:7答案:【D】2、研究到最后你需要回归到一个原点:回答“我是谁”的问题。
A:对B:错答案:【对】3、根据本节视频讲到的可知:越是身处全球化的进程中,人们越要明确自己的民族身份感。
A:对B:错答案:【错】第一章单元测试1、以下说法正确的是:A:在面对面的沟通中情感性的信息更容易被别人接收到B:文化是个人的知识C:在选择沟通媒介时,只需要考虑沟通目标和沟通对象D:文化包括物质文化和社会文化答案:【A】2、Samovar的跨文化沟通模型图A:包括两种文化B:形状相似就象征着文化距离是比较近的,沟通更容易C:内部个体文化在颜色和形状都与外部总体文化有略微不同的文化属于紧文化D:说明成员能掌握文化中全部的共享知识谜底:【B】3、关于心理学,下列说法正确的有:A:提倡文化的相对性B:心理学既关注人的共性,也关注人类社会文化的多样性C:心理进程可以看到D:强调即使是同一文化、民族或性此外人,也并非完全不异谜底:【ABD】4、XXX的三维度模型中:A:行为角度的跨文化沟通本领,是跨文化敏感性B:认知角度要有跨文化的沟通意识C:情感角度需要有跨文化机敏性D:情感角度的跨文化沟通本领中包括自我概念的内容答案:【BD】5、在跨文化沟通当中,沟通顺畅、不存在障碍是正常的。
A:对B:错谜底:【错】第二章单元测试1、下列哪项不属于精确文化在管理中的特点?A:从性情、人际、绩效等方面全面斟酌B:在管理中对事不对人C:为员工制定明确的目标D:把工作关系与私人关系分开答案:【A】2、以下说法不精确的是A:集体主义可以与松文化并存B:文化的松紧与个人主义-集体主义是一回事C:松-紧文化对国家中个体的长期心理过程有着密切而重要的影响D:紧文化的社会监视力度更强,这一点被映射在个体水平上,施展阐发为自我监控的严厉谜底:【B】3、在文化中,反映人们的宗教观和哲学观的是什么时间?A:正式时间B:非正式时间C:技术时间D:轮回时间答案:【A】4、在干事取向的文化中,对个体绩效评价的标准是A:根据关系亲疏进行评价B:即使一个人什么都没有做,但也有可能被评价为是顺应天时、无为而治C:用量化的指标、可以被看见的行动或变化,来评价一个人D:不依赖于外在的标准,而是个体内在的成长和自我完善谜底:【C】5、文化取向包括以下哪些内容A:对自我和他人关系的取向B:人性观C:时间知觉和空间知觉D:对权力平等的知觉谜底:【ABCD】6、跨文化谈判可能会碰到的分歧点在以下哪几个方面?A:谈判中的情绪B:谈判的态度C:谈判的时间D:谈判的目的答案:【ABCD】第三章单元测试1、Hofstede文化五维度理论中,集体主义—个人主义的概念是在哪个层面使用的?A:集体层面B:国度层面C:其余都对D:个体层面谜底:【B】2、下列国家中权力距离小的文化是:A:以色列B:菲律宾C:新加坡D:印度谜底:【A】3、下列哪些陈述是正确的?A:男性气质文化鼓励竞争B:集体主义文化中的人都比个人主义文化中的人更重视集体C:长期导向的文化更注重孝道和关系的和睦D:个人主义与集体主义是一个继续带的两个端点答案:【ACD】4、关于GLOBE项目的说法正确的是:A:反映了最近数据揭示的文化维度B:提出了自信这一文化维度C:把集体主义维度分为体系体例集体主义和内群体集体主义D:只丈量了文化的一种状况,即现状如何答案:【ABC】5、关于聚焦法取向的说法正确的是:A:是在一个时间的横截面上面来描述文化的特性B:聚焦法取向能够找到形成文化差异的真正原因C:聚焦法取向不能够对文化变迁进行分析D:聚焦法取向关注本土概念的文化专属意义谜底:【BD】6、下列哪些选项属于不确定性规避较低的文化?A:倾向于租房子B:容易拒绝不合乎常规的建议C:选择稳定性较强的职业D:对改变抱开放态度谜底:【AD】第四章单元测试1、全世界各都城存在同亲会、校友会,这表现了Fajfel 社会认同理论中哪一项根本假设?A:人们的自我概念部分地依赖于人们如何评价本群体B:身份感是个体与另外一个人或一个群体建立联系的过程C:人们将世界归类为内群体和外群体D:人们的自尊感源于对本群体成员的社会认同谜底:【C】2、根据Marcia提出的自我身份感状态模型,探索充分、但承诺度不高的状态是:A:身份感早闭B:身份感获得C:身份感延缓D:身份感弥散谜底:【C】3、有关Baldelomar的跨文化自我身份感状态模型,下列说法精确的是:A:模型从探索的广泛性与狭窄性、选择范围的多和少两个角度阐述了身份感状态在同一种文化当中的发展路径B:在彼此独立文化中,可供个体选择的角色和身份的相似性很大C:相互依赖文化的重要特点是相似、传统和复制D:相互独立文化的特点是人们可以选择,可以做个性化的选择,可以自我表达答案:【CD】4、在XXX等人提出的民族认同阶段发展变化模型中,包括哪些阶段?A:内化阶段B:形成阶段C:未确认阶段D:探索阶段答案:【BCD】5、《中国合伙人》片子中的谈判片断,表现了跨文化体验研究的哪些方面?A:利用文化差异B:以平等之心看待其它文化C:在体验中察觉深层次的文化身份感D:拥有文化反省力谜底:【ABCD】第五章单元测试1、孩子什么时分会呈现命名激增现象?A:21个月左右B:18个月摆布C:12个月左右D:13-18个月答案:【B】2、关于非线性语言,下列说法错误的是:A:逻辑布局是循环的B:看重现在、曩昔和未来的继续性C:强调传统导向的和主观性的语言D:时间导向上关注长期性答案:【B】3、下列陈述错误的是:A:当一种语言被翻译成另外一种语言后,原意无法被完整地表达B:字面意义相对应的的词汇,因文化的不同可能会被赋予不同的隐含意义C:人们的行为、思想、情感是不受到自身语言的限制D:对新语言的理解总是受限制于我们原有的知识,而知识又可以被我们的语言所反映答案:【C】4、关于语言相对性假说,以下说法精确的是:A:语言的结构可能会影响甚至决定人的思维方式B:人的感知经验经由过程各种印象呈现出来,而这些印象需要人类心智对其进行组织C:语言的独特内部逻辑束缚着说该种语言的人的思维进程,从而造成了说不同语言的人之间有显著的认知差异D:语言的规则具有广泛性,决定语法语言潜力的是内在的“语言获得装置”谜底:【ABC】5、在《并非审美观不同》这一案例中,有关发生错位对话的原因,下列说法正确的是:A:是中国人贬已尊人准则的具体体现B:中国人的语言是不是认的,但其表情可能是愉悦的,申明中国文化是低情境文化C:根据XXX(1964)的言语层次论,中国主人将敬语型和谦卑型结合在了一起D:美国客人利用了赞誉准则中尽量夸张对别人的颂扬这一条准则答案:【ACD】6、以下哪些属于Baldrige提出的跨文化说话话题指点原则?A:具有文化敏感性B:保持谈话内容的积极性C:在谈话中积极地主导话题D:避免谈及非常私人的问题答案:【ABD】第六章单元测试1、关于象征手势,下列说法中错误的是:A:象征手势在不同文化中的含义不同B:象征手势(emblem)是那些在本文化中具有明确而具体含义的手势C:以人们问候方式为例,日本人常用鞠躬,因纽特人常用鼻尖相碰D:在同一文化中用象征性手势表达的含义会被误解答案:【D】2、非言语沟通包括:A:时间知觉B:眼神C:面部表情D:沉默答案:【ABCD】3、美国人脸上有笑的表情,通常会和愉快、开心联系在一起。
2020智慧树,知到《跨文化交际(广西师范大学)》章节测试完整答案
2020智慧树,知到《跨文化交际(广西师范大学)》章节测试完整答案2020智慧树,知到《跨文化交际(广西师范大学)》章节测试完整答案智慧树知到《跨文化交际》章节测试答案第一章1、Culture can be defined as: ( )A:Culture is the total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned andpassed down through the generations in an identifiable group of people.B:A system of meaning.C:Culture is a system of meaning and the total accumulation of beliefs, customs, values, behaviors, institutions and communicationD:A system of communication.正确答案:Culture is a system of meaning and the total accumulation of beliefs, customs, values, behaviors, institutions and communication2、Two important factors responsible in closely connecting the countries of the world and making the world a smaller place today include: ( ).A:Land and waterB:War and peaceC:Religion and GovernmentD:Communication and trade正确答案:Communication and trade3、What are the 5 stories of the Global Village, as mentioned in the text book?A:Christian, Islamic, Hindu, Buddhist, TaoB:Western, Marxist, Christian, Islamic, GreenC:Western, Marxist, Christian, Jewish, BlueD:Love, Hope, Peace, Progress, Truth正确答案:Western, Marxist, Christian, Islamic, Green4、“Learning about” a culture involves learning basic things related to that culture such as its history whereas “learning to do” a culture involves understanding why people in that culture behave and act the way they do.A:对B:错正确答案:对5、During the first level of cultural awareness, you start connecting with people from the different culture and begin understanding them.A:对B:错正确答案:错第二章1、The belief that your cultural group is superior to that of others is known as:( ).A:AgeismB:Cultural InferiorityC:Ethnocentrism or Cultural SuperiorityD: Levels of Culture正确答案:Ethnocentrism or Cultural Superiority2、What are subcultures?A:The many different kinds of prejudices many people have. B:The belief that your own culture is far superior to that of others.C:The many smaller cultures within a larger, national culture.D:They are overgeneralizations designed to hurt others.正确答案:The many smaller cultures within a larger,national culture.3、The different Levels of Culture include:( ).A:NationalB:RegionalC:GenerationalD: All the options are incorrect正确答案:All the options are incorrect4、Generalizations are hurtful/harmful. Stereotypes are helpful.A:对B:错正确答案:错5、To avoid stereotyping, one must avoid overgeneralizing. A:对B:错正确答案:对第三章1、Low context communicationis communication that occurs mostly through language.A:对B:错正确答案:A2、High context communication is communication that occurs mostly through language.A:对B:错正确答案:B3、What are examples of behavior codes?A:Books and magazinesB:Body language and social rolesC:Words people say and texts messagesD:Posters and past relationships正确答案:B4、What is one of the major sources of confusion, misunderstanding and frustration in cross-cultural communication?A:The difference in languages spoken by people from difference countries.B:The difference in age between the people communicating. C:The difference in jobs between the people communicating. D:The difference between high and low-context communication.正确答案:D5、For a Chinese student going to the United States for thefirst time, what might be a source of frustration?A:Only having written forms of communication and no one to help them in person.B:Not feeling confident with their speaking ability.C:The poor public transportation in the United States. D:Not being able to connect with new friends on WeChat.正确答案:A第四章1、Typically, Asians are more formal than westerners and older people are more formal than younger people.A:对B:错正确答案:A2、How do Westerners react to silence?A:They will feel uncomfortable and immediately leave thesituation.B:They will likely feel uncomfortable and keep talking to stop the silence.C:They will listen and wait for another person to speak. D:They won”t notice the silence at all.正确答案:C3、Which of the following is a good question to ask in orderto start a conversation with a foreigner?A:How long have you been in China?B:Can you use chopsticks?C:What is something that has surprised you the most about teaching in China?D:Can you speak Chinese?正确答案:C4、Westerners prefer to use indirect communication meaning that they say exactly what they think.A:对B:错正确答案:B5、When making first contact with a new person, which of the following matters?A:StatusB:The activityC:CultureD:The SettingE:All the options are incorrect正确答案:E6、In the West, friendships are based on the ability to help one another using personal connections. If someone does something for you, then it is your duty to pay them back with ahelpful action later.A:对B:错正确答案:B7、Westerners often find it easy to understand the Chinese system of social credit and social debt because it is similar to how people act in the West.A:对B:错正确答案:B8、Typically, Westerners are much more informal in their friendships than Chinese people.A:对B:错正确答案:B9、Americans expect to gain and lose friendships naturally as their life changes. For example, they may have a group of close friends in high school that will change once they reach university.A:对B:错正确答案:A10、Which of the following is true about relationships in the West?A:Relationships often follow the rules of social debts and credits.B:Gift-giving is a common way to incur or repay social obligations in the West.C:Western friends typically have a more informal relationship than Chinese friends.D:Westerners dislike the feeling of dependence in friendships.正确答案:D第五章1、What is one possible reason that Americans don”t feel as attached to their surroundings as people from other cultures?A:America has fewer smells and therefore their surroundings do not have strong emotional attachments.B:Most places in American are considered to be ugly by Americans.C:American restaurants are too loud and Americans prefer peace and quiet.D:All the options are incorrect.正确答案:C2、Americans live in a low contact society.A:对B:错正确答案:A3、High Contact is where a culture prefers to use their vision in order to take in information, therefore they need to stand further away from an object in order to see the whole object and appreciate it.A:对B:错正确答案:B4、Why did the tribe from Central Africa describe thepicture differently from how you or I would describe the photo? A:They don”t have the education to understand the picture. B:It was an intentional trick by the person who was showing them the picture.C:They didn”t have experience with photographs before and therefore perceived it differently.D:There was a language barrier and the westerner was not able to understand what the tribes people were saying.正确答案:C5、Perception is the way that something is understood or interpreted using your ability to see, hear, or use other senses.A:对B:错正确答案:A第六章1、What type of learning styleis common in China?A:A parent centered style of learning.B:A student centered style of learning.C:A teacher centered style of learning.D:Equality between the teacher and students.正确答案:C2、What is one of the purposes of pets in the United States? A:To have a friend, because it can be difficult to make friends.B:To satisfy the need for human touch.C:To satisfy the need of having someone listen to you. D:To satisfy the need of having someone be below you.正确答案:B3、How is the inside/outside pattern divided?A:Loud and softB:Rich and poorC:Private and publicD:Humans and animals正确答案:C4、In China, if you make eye contact and widen your eyes, itmeans you are angry.A:对B:错正确答案:A5、All humans around the world have learned to use their bodies the same.A:对B:错正确答案:B第七章1、With regards to social relationships, hierarchy means making your own decisions and choices that are best for you like what you want to eat for breakfast.A:对B:错正确答案:B2、If a culture has a past-oriented sense of time, what does that mean?A:Tradition is the best teacher.B:The past a future live together side by side.C:We should always be making plans for tomorrow.D:None of the options are incorrect.正确答案:A3、Westerners and Christians historically have believed which of the following?A:Humans are basically goodB:Humans are a mixture of good and evilC:Humans are basically evilD:All the options are incorrect正确答案:C4、What is an example from Chinese culture that shows a balance between living with nature and utilizing science?A:KungfuB:Economic developmentC:Chinese MedicineD:Chinese food正确答案:C5、Which of the following is not one of the 5 orientations from Kluckhohn”s model?A:Human NatureB:Sense of timeC:Social RelationshipsD:High context正确答案:D第八章1、At the Appreciation Stage of cultural adaptation, you are able to:( ).A:Forget about your home cultureB:Accept and appreciate both the similarities and differences of the new culture.C:Like some things from the new culture even more than the home culture.D:Appreciate both the similarities and differences of the new culture and Like some things from the new culture even more than the home culture.正确答案:D2、Experiencing culture shock upon returning home after spending time in a foreign country is known as: ( ).A:Culture ShockB:Culture Shock Part 2C:Culture Shock ReturnsD:Reverse Culture Shock正确答案:D3、A good strategy to adopt if you are feeling lonely ina foreign culture would be: ( ).A:Return to your home culture.B:Try and make friends (both international friends and local friends).C:Talk to friends and family members back home regularly. D:Eat food from your local culture to comfort you.正确答案:B4、One”s perception is shaped by one”s culture.A:对B:错正确答案:A5、Confusion and frustration are commonly experienced during culture shock.A:对B:错正确答案:B。
2020智慧树,知到《跨文化商务沟通》章节测试[完整答案].docx
最新资料欢迎阅读2020 智慧树 , 知到《跨文化商务沟通》章节测试 [ 完整答案 ]智慧树知到《跨文化商务沟通》章节测试答案见面课:冰山之下 -- 商业广告中的文化价值观1、问题 :Culture is like an iceberg. Only a small partof culture is visible. For instance, food, dress, paintings areall apparent to eyes. But a great part of culture is hidden under the water, such as _, , and so on.选项:A:viewsB:attitudesC:architectureD:customs答案 :【views;attitudes;customs】2、问题:Originally Geert Hofsted developed a model that identifies four primary cultural dimensions: _, , Individualism versus Collectivism, ___.选项:A:Power DistanceB:Long- versus Short-Term OrientationC:Uncertainty AvoidanceD:Masculinity versus Femininity答案 :【Power Distance;Uncertainty Avoidance;Masculinity versus Femininity】3 、问题 :Chinese consumers can be ascribed to the values of conformity and “face ”.选项:A:对B:错答案 :【对】4、问题 :It ”s better for advertisers to realize and take note of the different cultural values and make corresponding adjustments to their advertising appeals.选项:A:对B:错答案 :【对】5、问题 :The Americans have the spirit of innovationand risk-taking. They are not willing to cope with uncertainties inherent in life and can tolerate and accept new ideas and strangers.选项:A:对B:错答案 :【错】见面课:商业宣讲实践1 、问题 :In the presentation of GTech, the first part is to introduce some basic information about GTech.选项:A:对B:错答案 :【错】2、问题:PPT with paragraphs of text significantly decreases the attention of the audience.选项:A:对B:错答案 :【对】3 、问题 :Keeping your hands in your pockets during the presentation shows your confidence.选项:A:对B:错答案 :【错】4、问题:Images in PPTcan distract people ”s attention andmake the message less powerful.选项:A:对B:错答案 :【错】5 、问题 :A subtle nod, smile or placement of your hands can drastically change the meaning of your words.选项:A:对B:错答案 :【对】6 、问题 :What is the most obvious difference among informative presentation,persuasive presentation,and goodwill presentation? ( )选项:A:the audienceB:the informationC:the purposeD:the language答案 :【the purpose】7、问题:GTech is a __ company ( )选项:A:foodB:technicalC:mediaD:consultative答案 :【food】8、问题:Which is NOTthe need of Japanese hospitals on robot nurses? ( )选项:A:error-orientedB:integratedC:autonomousD:error-free答案 :【error-oriented】9 、问题 :Which can NOT help you identify your audience in preparing a business presentation? ( )选项:A:AgeB:AppearanceC:OccupationD:Interest答案 :【Appearance】10 、问题 :Which can NOTattract audience ”s attention? ( )选项:A:Use a rising intonationB:Stress important wordsC:Use short sentences at the start of a pointD:Keep on talking答案 :【Keep on talking】见面课:跨文化商务谈判模拟1、问题:In some Asian cultures, such as in China and Japan,they will adapt the indirect approach.选项:A:对B:错答案 :【对】2、问题:To the successful negotiations,the two sides mustfirst understand the cultural differences.选项:A:对B:错答案 :【对】3、问题:High-context cultures are relational,collectivist,intuitive, and contemplative.选项:最新资料欢迎阅读A:对B:错答案 :【对】4 、问题 :Germans make it very clear about the prices, conditionsand ways of acting.选项:A:对B:错答案 :【对】5、问题:According to the negotiating objectives, goals for negotiations can be included:desired goal, acceptable goal and bottom goal.选项:A:对B:错答案 :【对】6、问题:It is appropriate to use your right hand to exchangebusiness cards in Indian cultures.选项:A:对B:错答案 :【对】7、问题:Saudis do require as much personal space as mostWestern cultures.选项:A:对B:错答案 :【错】8 、问题 :There should be no more than three colors in businessformal attire for men.选项:A:对B:错答案 :【对】9 、问题 :In Finland, a gift is not expected on the first visit, butwould be expected on a subsequent visit.选项:A:对B:错答案 :【对】见面课:障碍与沟通 -- 跨文化商务案例分析1、问题:What are the reasons for the Toyota Recall Crisis?选项:A:The failure of the public relationsB:A culture of deferenceC:Employee”s LoyaltyD:Communication across cultures答案 : 【The failure of the public relations;A culture of deference; Employee ”s Loyalty;Communication across cultures】2 、问题 :When responding to consumer safety issues, thetypical Japanese corporation”s response is __.选项:A:Minimization of the problemB:Reluctance to recall the productC:Criticize the team membersD:too little compassion and concern for customers答案 :【Minimization of the problem;Reluctance to recall the product;too little compassion and concern for customers】3 、问题 :There are many ways of examining culturaldifferences and their impact on international management.Culture can affect ____.选项:A:technology transfer9最新资料欢迎阅读B:managerial attitudesC:managerial ideologyD:business-government relations答案 :【technology transfer;managerial attitudes;managerial ideology;business-government relations】4 、问题 :How can the culture of a society directly affect management approaches?选项:A:centralized versus decentralized decision makingB:safety versus riskC:stability versus innovationD:individual versus organization loyalty答案 : 【centralized versus decentralized decision making; safety versus risk;stability versus innovation】5、问题:Which statement in the following French culture is not right?选项:A:Social class is important and social interactionsare affected by class stereotypes.B:The French may admire or be fascinated with people who disagree with them.C:The French are very status conscious, and they liketo provide signs of their status.D:The French focus on good connections, which can resultin lower costs for doing business.答案 :【The French focus on good connections, which can result in lower costs for doing business.】6、问题:Which factor needs to be considered when pursuing business in Brazil?选项:A:Physical contact is acceptable as a form of communication.B:Brazilians tend to trust others, so be sure to form astrong relationship before bringing up business issues.C:Appearance is very important, as it will reflect both you and your company.D:Patience is not important.答案 :【Physical contact is acceptable as a form of communication.;Appearance is very important, as it will reflect both youand your company. 】第一章1 、The belief that your own cultural background, including ways ofanalyzing problems, values, beliefs, language, and verbal andnonverbal communication, is superior.culturecommunicationethnocentrismsender答案 : ethnocentrism2、The total accumulation of beliefs, customs, values,behaviors, institutions and communication patterns that areshared, learned and passed down through the generations inan identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案 : culture3 、 A process by which information is exchanged between individuals through a common system of symbols, signs, orbehavior, or the exchange of thoughts, messages, or information,as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案 : noise4、The communication is within business and administration,aiming at a common objective and p rofits for both theindividuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案 : business communication5、The communication at the same level in an organization.horizontal communicationethnocentrismbusiness communicationlateral communication答案 : horizontal communication6、Whenculture is contrasted with nature, it can be defined as“ life way of a population” in its broad sense, meaning whatcharacterizes the particular way of life of a population.对错答案 :错7 、Culture is all men”s medium; there is no aspect of human life that is not touched and altered by culture.对错答案 :对8、The culture shown in an onion consists of two levels;a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.对错答案 :错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案 :对10 、In the global village, neighbors communicate free oftroubles and difficulties.对错答案 :错11 、With the integration of language into the fabric ofculture, confusion and dysfunction would reign and the culture would fail.对错答案 :错第二章1 、A good mastery of grammar of one language can guarantee a successful communication.对错答案 :错2、Long before writing was developed,we learned to speak first.对错答案 :对3、There should always be an attachment at the end of abusiness memo.对错答案 :错4、A recommendation report is to recommend something to others.对错答案 :错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案 : Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案 : Noise7 、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案 : influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone else Reflecton the call答案 : Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9 、 How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案 : Age,Interest,Occupation10 、Before making a business call, what kind of questionscan you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person ofan idea?Do you need to ask for the person”s help or support?答案: Do you need to get information?,Do you want tosell something, or convince the person of an idea?,Do youneed to ask for the person ”s help or support?第三章1、Nonverbal behavior reflects the speaker”s subconciousness.对错答案 :A2 、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案 :A3 、Posture is the position in which you hold your body when standing or sitting.最新资料欢迎阅读对错答案 : 对4 、 Intimate distance is most common when friends, old classmates,acquaintances and relativestalk.对错答案 : 错5、People in __ cultures usually view silence as lack ofcommunication and are generally ____ with it.low context uncomfortablehigh context uncomfortablelow context comfortablehigh context comfortable答案 :low context uncomfortable6 、 Which of the following countries uses high-contextlanguage?CanadaGermanyJapanUnited States答案 :Japan最新资料欢迎阅读7 、 The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to yourlips as an alternative to saying“Please calm down so that I can speak ” is a case of ____.complementingrepeatingcontradictingsubstituting答案 :substituting8 、 Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn”t mean a sincere smileNonverbal behavior accounts for much of the meaningwe derive from conversation.Nonverbal communication is more than the complementof verbal communication.答案 :9、Howdoes nonverbal behavior control the pace or flow of communication?Be silentGesture of stoppingClap handsRaise voice答案 :Be silent Gesture of stopping Clap hands Raise voice10 、 Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案 :Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案 :2、Hofstede”s _ index measures the extent to which the lesspowerful members of organizations and institutions (like thefamily)accept and expect that power is distributed unequally. value orientationcultural dimensionscultural valuespower distance答案 :power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value OrientationsFons Trompenars”s model of culture with seven dimensions Geert Hofstede's six Cultural Dimensions答案 :Fons Trompenars ” s model of culture with seven dimensions4、 The opinion that everyone has a position andclearly defined privileges is____.a view of hierarchical structure of social relationshipa view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案 :a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicitspeaking.对错答案 : 对6、Chinese culture is high-context in comparison to westernculture.对错答案 : 对7、Cultures with a large power distance are hierarchicalcultures.对错答案 : 对8 、At the core of uncertainty avoidance is the idea thatthe future is predictable.对错答案 : 错9 、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案 : 错10 、 In a culture emphasizing masculinity,it is more possible for men to play a nurturing role.对错答案 : 错第五章1、Etiquette is simply showing respect for others.对错答案 : 错2 、 Etiquette refers to the guideline for knowing how tobehave appropriately in all situations.对错答案 :A3、 Kiss greeting usually happen between two men inthe United States.对错答案 : 错4、It”s OK to write on someone”s business card.对错答案 :B5、A handshake should be friendly or respectful gesture,not a show of physical strength. So we should not squeeze other ” s hand too hard.对错答案 :A6 、Before a dish is served, napkins can be placed eitheron the plate or on the left of forks.对错答案 :A7、You”re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before takingyours.Wait for the oldest person at the table to take his or hers.Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案 :Wait for the host to take his or her napkinbefore taking yours.8、 Which of the following behavior is appropriate ina business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案 :CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other.Humor can help solve problems.答案 :ABCD10 、In many Asian countries, the way you treat someone”s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案 :ABCD第六章1 、 In some high-context cultures,public display ofemotions is a sign of immaturity and a potential cause of shame to the group.对错答案 :A2、Whether an international business negotiation succeedsor not is not only determined by the strategies and skills used in formal negotiation, but also closely related towhether enough careful preparation has been made.对错答案 :A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案 : 错4 、Bargaining strength refers to the degree of movementthat is possible for each party with respect to individual issues on the agenda.对错答案 : 错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案 :Long-term6、The purpose of bargaining is to settle the differencesthat stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案 :adjustment and compromise7、The proposal should be based on a sound analysis of thebuyer ”s current situation,taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager ”s stability, the site selectionthe commercial invoice, the chief negotiator”s ability 答案 :the commercial circumstances, the overall context8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案 :9、The political system,____, and the counterpart may insome way determine the success or failure of the negotiation.The legal systemThe business systemThe financial systemInfrastructure and logistics system答案 :ABCD10 、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention答案 :ABCD。
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跨文化沟通心理学》 2020 章节测试答案绪论单元测试1、本课程将在()个站点停下。
A:4B:5C:6D:7答案: 【D】2、学习到最后你需要回归到一个原点:回答“我是谁”的问题。
A:对B: 错答案: 【对】3、根据本节视频讲到的可知:越是身处全球化的进程中,人们越要明确自己的民族身份感。
A: 对B: 错答案: 【错】第一章单元测试1、以下说法正确的是:A: 在面对面的沟通中情感性的信息更容易被别人接收到B: 文化是个人的知识C:在选择沟通媒介时,只需要考虑沟通目标和沟通对象D:文化包括物质文化和社会文化答案: 【A】2、Samovar的跨文化沟通模型图A: 包括两种文化B:形状相似就象征着文化距离是比较近的,沟通更容易C:内部个体文化在颜色和形状都与外部总体文化有略微不同的文化属于紧文化D:说明成员能掌握文化中全部的共享知识答案: 【B】3、关于心理学,下列说法正确的有:A:提倡文化的相对性B:心理学既关注人的共性,也关注人类社会文化的多样性C:心理过程可以看到D:强调即使是同一文化、民族或性别的人,也并非完全相同答案: 【ABD】4、Belay 的三维度模型中:A:行为角度的跨文化沟通能力,是跨文化敏感性B:认知角度要有跨文化的沟通意识C:情感角度需要有跨文化机敏性D:情感角度的跨文化沟通能力中包括自我概念的内容答案: 【BD】5、在跨文化沟通当中,沟通顺畅、不存在障碍是正常的。
A: 对B:错答案: 【错】第二章单元测试1、下列哪项不属于精确文化在管理中的特点?A:从性格、人际、绩效等方面全面考虑B: 在管理中对事不对人C:为员工制定明确的目标D:把工作关系与私人关系分开答案: 【A】2、以下说法不正确的是A: 集体主义可以与松文化并存B:文化的松紧与个人主义-集体主义是一回事C:松-紧文化对国家中个体的长期心理过程有着密切而重要的影响D:紧文化的社会监督力度更强,这一点被映射在个体水平上,表现为自我监控的严格答案: 【B】3、在文化中,反映人们的宗教观和哲学观的是什么时间?A: 正式时间B :非正式时间C:技术时间D:轮回时间答案: 【A】4、在做事取向的文化中,对个体绩效评价的标准是A: 根据关系亲疏进行评价B:即使一个人什么都没有做,但也有可能被评价为是顺应天时、无为而治C:用量化的指标、可以被看见的行动或变化,来评价一个人D :不依赖于外在的标准,而是个体内在的成长和自我完善答案: 【C】5、文化取向包括以下哪些内容A:对自我和他人关系的取向B: 人性观C :时间知觉和空间知觉D :对权力平等的知觉答案: 【ABCD】6、跨文化谈判可能会遇到的分歧点在以下哪几个方面?A:谈判中的情绪B:谈判的态度C:谈判的时间D:谈判的目的答案: 【ABCD】第三章单元测试1、Hofstede 文化五维度理论中,集体主义—个人主义的概念是在哪个层面使用的?A: 集体层面B: 国家层面C:其余都对D:个体层面答案: 【B】2、下列国家中权力距离小的文化是:A:以色列B: 菲律宾C:新加坡D:印度答案: 【A】3、下列哪些陈述是正确的?A:男性气质文化鼓励竞争B:集体主义文化中的人都比个人主义文化中的人更重视集体C:长期导向的文化更注重孝道和关系的和睦D:个人主义与集体主义是一个连续带的两个端点答案:【ACD】4、关于GLOB项目的说法正确的是:A:反映了最近数据揭示的文化维度B:提出了自信这一文化维度C:把集体主义维度分为体制集体主义和内群体集体主义D:只测量了文化的一种状况,即现状如何答案: 【ABC】5、关于聚焦法取向的说法正确的是:A:是在一个时间的横截面上面来描述文化的特点B:聚焦法取向能够找到形成文化差异的真正原因答案: 【BD】C:聚焦法取向不能够对文化变迁进行分析D:聚焦法取向关注本土概念的文化专属意义6、下列哪些选项属于不确定性规避较低的文化?答案: 【BD】A:倾向于租房子B: 容易拒绝不合乎常规的建议C:选择稳定性较强的职业D :对改变抱开放态度答案: 【AD】第四章单元测试1、全世界各国都存在同乡会、校友会,这体现了Fajfel 社会认同理论中哪一项基本假设?A:人们的自我概念部分地依赖于人们如何评价本群体B:身份感是个体与另外一个人或一个群体建立联系的过程C:人们将世界归类为内群体和外群体D:人们的自尊感源于对本群体成员的社会认同答案: 【C】2、根据Marcia 提出的自我身份感状态模型,探索充分、但承诺度不高的状态是:A: 身份感早闭B: 身份感获得C:身份感延缓D:身份感弥散答案: 【C】3、有关Baldelomar 的跨文化自我身份感状态模型,下列说法正确的是:A:模型从探索的广泛性与狭窄性、选择范围的多和少两个角度阐述了身份感状态在同一种文化当中的发展路径B:在相互独立文化中,可供个体选择的角色和身份的相似性很大C:相互依赖文化的重要特点是相似、传统和复制D:相互独立文化的特点是人们可以选择,可以做个性化的选择,可以自我表达答案: 【CD】4、在Phinney 等人提出的民族认同阶段发展变化模型中,包括哪些阶段?A: 内化阶段B:形成阶段C:未确认阶段D:探索阶段答案: 【BCD】5、《中国合伙人》电影中的谈判片段,体现了跨文化体验学习的哪些方面?A: 利用文化差异B:以平等之心对待其它文化C:在体验中察觉深层次的文化身份感D:拥有文化反省力答案: 【ABCD】第五章单元测试1、孩子什么时候会出现命名激增现象?A:21 个月左右B:18 个月左右C:12 个月左右D:13-18 个月2、关于非线性语言,下列说法错误的是:答案: 【B】A:逻辑结构是循环的B: 看重现在、过去和未来的连续性C:强调传统导向的和主观性的语言D:时间导向上关注长期性答案: 【B】3、下列陈述错误的是:A: 当一种语言被翻译成另外一种语言后,原意无法被完整地表达B:字面意义相对应的的词汇,因文化的不同可能会被赋予不同的隐含意义C:人们的行为、思想、情感是不受到自身语言的限制D:对新语言的理解总是受限制于我们原有的知识,而知识又可以被我们的语言所反映答案: 【C】4、关于语言相对性假说,以下说法正确的是:A :语言的结构可能会影响甚至决定人的思维方式B:人的感知经验通过各种印象呈现出来,而这些印象需要人类心智对其进行组织C:语言的独特内部逻辑约束着说该种语言的人的思维过程,从而造成了说不同语言的人之间有显著的认知差异D:语言的规则具有普遍性,决定语法语言潜力的是内在的“语言获得装置”答案: 【ABC】5、在《并非审美观不同》这一案例中,有关发生错位对话的原因,下列说法正确的是:A:是中国人贬已尊人准则的具体体现B:中国人的语言是否定的,但其表情可能是愉悦的,说明中国文化是低情境文化C:根据Martin(1964)的言语层次论,中国主人将敬语型和谦卑型结合在了起D:美国客人使用了赞誉准则中尽量夸大对别人的赞扬这一条准则答案: 【ACD】6、以下哪些属于Baldrige 提出的跨文化谈话话题指导原则?A: 具有文化敏感性B:保持谈话内容的积极性C:在谈话中积极地主导话题D:避免谈及非常私人的问题答案: 【ABD】第六章单元测试1、关于象征手势,下列说法中错误的是:A:象征手势在不同文化中的含义不同B:象征手势(emblem)是那些在本文化中具有明确而具体含义的手势C:以人们问候方式为例,日本人常用鞠躬,因纽特人常用鼻尖相碰D:在同一文化中用象征性手势表达的含义会被误解答案: 【D】2、非言语沟通包括:A: 时间知觉B:眼神C: 面部表情D:沉默答案: 【ABCD】3、美国人脸上有笑的表情,通常会和愉快、开心联系在一起。
而日本人的微笑是一种习惯性表情,是一种礼貌性的表情,即使生气或伤心时,也有可能脸上带着微笑。
这说明:A:感性文化和中性文化会影响人们的面部表情B: 对于中性文化来说,表露出来的情感,有时会和真实情感不一致C:不同文化当中的人相遇的时候,对面部表情可能会有误解D:美国是感性文化,而日本是中性文化答案: 【ABCD】4、电影《暗物质》中中国留学生和美国教授见面的情景反映出哪些问题?A:教授在谈话中坐在椅子上,而且把脚翘在桌子上。
这体现出他权力更大,社会地位更高B:对比背后存在文化的根源:两国文化的权力距离不同,中国权力距离比较大C:教授谈话的语速较快,有些词发音含糊。
如果不考虑其有意识地忽略或怠慢,则可以表现出他的文化敏感性不高D:中国学生每次回答问题都要站起来,离开时身体微躬着,一边说话一边退向门口。
这体现出他比教授的社会地位更低答案: 【ABCD】5、以下说法正确的是:A:Dibiase & Gunnoe 将接触区分为手接触和非手接触B :在不同文化中,接触所用的方式不同,即使同一种接触方式也可能代表不同的含义C:男性有更多的非手接触D:意大利女性使用手接触的频率非常高答案: 【ABD】第七章单元测试1、当拥有不同文化的、群体中个体和其他文化有持续的第一手的接触时所带来的现象,其结果是原有个人和群体的文化模式都有变化。
这描述的是哪一种现象?A:文化适应应激B: 文化冲击C:文化震荡D:文化适应答案: 【D】2、人们在新的文化情境中碰到的最多,也有可能是最大的文化震荡是:A: 角色震荡B: 语言震荡C:生活震荡D:教育震荡答案: 【B】3、人们会出现强烈排斥东道国文化的态度和举止,敌视东道国的人,并且会有负面的刻板印象。
这种现象出现在Adler 提出的变迁震荡五模型中哪一阶段?A:自主期B: 重整期C:失衡期D:接触期答案: 【B】4、把跨文化适应过程,从出国前、在东道国,延伸到再次回到母文化适应。
这是哪一个模型的特点?A:U型曲线三阶段模型B:U型曲线四阶段模型C:由Lewis和Jungman提出的跨文化适应六阶段D:由Adler提出的变迁震荡五模型答案: 【C】5、John Berry 提出的跨文化适应策略中,只愿意保有自己的母文化、不愿意与新文化中的群体有任何交往,属于哪一种策略?A: 整合策略B: 同化策略C:隔绝策略D :边缘化策略答案: 【C】6、关于出国前的准备,下列说法正确的是:A :根据社会知觉理论,人们倾向于根据自己已有的预期来选择和验证信息。
所以,出国预期有可能“塑造”人们的实际适应B:跨文化适应的好坏,在一定程度上取决于人们对东道国的态度C:人们实际使用东道国语言的能力决定了人们在东道国沟通的能力D:跨文化适应的好坏,与出国动机无关。
主动出国或者被动出国对跨文化适应没有明显影响答案: 【AB】7、从多元文化人格角度出发,某些人格特质会影响跨文化适应。
下列说法正确的是:A:情感稳定性是指个体在所有情境下情绪的稳定程度B:个体是否愿意主动参与社交活动、是否愿意表达的倾向性体现的是社交主动性C:对来自其他文化背景的个体感兴趣,能很好理解他人的情感、思想或是行为,并对此做出适当的反应。