项目管理 第十一章 项目团队 The Project Team

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the project manager. • Conflict and tension increase. • Motivation and morale are low.
Recommendations for Project Managers.
• Show respect and consideration for all employees, • Make sure individuals understand their
responsibilities and the performance standards, • Establish good communication, • Establish clear individual and group goals, • Properly reward teamwork, and • Demonstrate loyalty to the team.
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Project Team Development and Effectiveness
• In many projects, people who have never worked together are assigned to the same project team.
• Personal relationships take time to develop. • Teams evolve through various stages of
• Project constraints must be stated.
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Storming
• Second stage in team development. • Members start to work on their assigned tasks. • Members begin to test the limits and flexibility of
to project success. • Teams should approach projects as a process of
learning; explore divergent views; periodically stop and capture lessons learned throughout the project; and take responsibility for making things happen.
• The vision was created by head coach Brian Billick, a leader full of positive energy with a deep knowledge of the game.
• After compiling a 16-4 record and cruising to a 34-7 victory against the New York Giants, the mission was accomplished.
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Forming (Cont.)
• Project manager must provided direction and structure.
• Individuals do a lot of questioning: • What is our purpose? • Who are the other team members? • What are they like?
conflict • Problem solving • Effective time management
2
Real World Example
• Vignette: A Super Team
• The project started in July 2000 with summer camp and the objective for the Baltimore Ravens was clear: Win the Super Bowl.
• Vignette: Putting People First • Projects are often too technical, when they should
be about people. • The people aspect is still not recognized as crucial
Chapter 11 The Project Team
Learning Objectives
• The development and growth of teams • Characteristics of effective project teams • Team building • Sources of conflict and approaches to handling
development.
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Stages of Team Development and Growth
• Forming • Storming • Norming • Performing
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Forming
• First stage in team development. • Involves the transition from individual to team. • Individuals get acquainted. • Members generally have positive expectations. • Little work is actually accomplished.
• All of the players understood the strategy and the mission,
and their role in the process. “We played as a team and
won as a teale
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