《商务英语写作》复习资料
【写作】商务英语写作复习2
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【关键字】写作四.选择填空(30分)1.We thank you for the special offer you _A____ us.A makeB offerC letD inform2. We are a state-operated corporation _d_____ both the import and export of textile.A handling inB tradingC dealing withD dealing in3. We are enclosing a copy of our latest catalogue __C__ for in your letter dated December 15th.A askB asksC askedD asking4.___A___ what price can you accept this offer?A ForB AtC InD WithWe are pleased C______ business relations with your firm.A entering intoB to enterC to enter intoD entering5. Should your price be competitive and delivery date __A____, we intend to place a large order.A acceptableB be acceptableC is acceptableD being acceptable6 Generally speaking, a growing demand can __D___ increased prices.A resultB result fromC result forD result in7. This price is ___A___ of your 5% commission.A. inclusiveB. coveringC. includesD. including8. Your order is booked and will be handled with great care. Please open the relevant L/C, _____A_must reach here one month before the date of shipment.A. whichB. itC. thatD. and9. We can place an order provided your goods can be supplied _C___ stock.A. outB. out ofC. fromD. in10. We regret to say that the silk piece goods _D__ Order No.456 have not yet been received.A. withB. forC. underD. on12. The item you requested can be supplied _D_____ stock.A. uponB. outC. inD. from13. Since the article you require is not ___C___for supply at present, we should like to recommend some similar ones.A from stock B. salable C available D cheap14. I’m very _____D__ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested15. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make16. As requested, a proforma invoice _B_____ duplicate for sports shoes is enclosed.A forB inC atD on17.For the quantities you mention we are pleased to quote you C____ follows.A withB toC asD of18.We find both quality and prices satisfactory and are pleased to give you an order ___B___ the following items on the understanding that they will be supplied at the prices named.A ofB forC withD to19.The material supplied must be waterproof, and our order is _D__ this guarantee.A subjects toB subject toC subjected toD subjecting to20.If the quality is _____D_ to our expectation, we shall send further orders in the near future.A lowerB inferiorC accordingD up21.We look forward to A______ the above information at an early date.A receivingB acceptingC acceptD receive22. Please open the relevant L/C, which must reach here one month __B___ the date of shipment.A uponB beforeC afterD as soon as23. We are sending you our S/C No.102 in duplicate, one copy of which please sign and return _C______ our file.A inB toC forD on24. Our offer is firm for five days and we expect to hear from you _B____ the end of this month.A withinB byC toD on25. We quoted this article at USD 100 ___C___A a dozenB each dozenC per dozenD one dozen.26. As agreed upon in our negotiations, payment __C_____ L/C.A. byB. will beC. is to be made byD. is by27. We look forward to _A____ the goods in the fourth quarter.A. the delivery ofB. your deliveryC. deliverD. delivery28. B heavy commitments, we can’t accept any fresh orders.A. DueB. Owing toC. BecauseD. In addition to29. We are sure that both of our companies will _A___ from this business.A. benefitB. makes benefitC. be benefitedD. mutual benefit30. Please make sure that the L/C stipulations are in___A_____with the terms set forth in our sales confirmation.A. accordanceB. conformC. agreeD. according31. If you could make a reduction __B__ your quotation, we have confidence in securing large orders for you.A. onB. inC. atD. of32. As we are _C___ of these goods, please expedite shipment after receiving our L/C.A. in badly needB. badly in needC. in urgent need D in urgently need33. One of our clients is __C____ the market ______ Men's Shirts.A. on, ofB. at, withC. in, forD. with, at34. The cost of production is tending ____B____, so we have to adjust our price accordingly.A. upwardB. lowerC. downwardD. higher35. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make36. I’m very ____D___ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested37. he letter we sent last week is an enquiry __A______ color TV sets.A. aboutB. forC. ofD. as38. We thank you for your letter of May 17 and the __B____ catalogue.A. sentB. enclosedC. givenD. presented39. In CIF Shanghai, “Shanghai” refers: to B .A. destination portB. loading portC. a placeD. the head quarters of the company40. We hope you’ll ______B______more flexible method of payment.A. adaptB. adoptC. improveD. make41. Our products ____B______ great popularity in the tea market.A. enjoyB. haveC. takeD. make42. We’ll try our best to accommodate you _____A_____ payment terms.A. forB. uponC. ofD. on43. A 3% discount will be granted only C____ your order exceeds US $ 12,000.A. depends onB. for condition thatC. on condition thatD. subject to44. ____A__ crowded orders, we have sold out all the goods scheduled for shipment within this year.A. As a result ofB. In result ofC. With the result ofD. As result of45. Compared with what is quoted by other suppliers, your price is _C____ at all.A. on the high sideB. over quotedC. uncompetitiveD. too high46. he stipulations in the relevant credit should strictly ___C____ the terms stated in the contract in order to avoid subsequent amendment.A. in conformity withB. confirm toC. conform to D conform with47. .I’m willing to grant you a 1.5% __A_____ in honor of your efforts in pushing the sales in our products,A. commissionB. reductionC. discountD. compromise48. The delayed shipment was a_C_ of your delayed opening the letter of credit.A cause B. reason C. result D. beginning49. Can you tell me your date of A ?A. deliveryB. deliveringC. deliveredD. delivers50.If I place an order, when can you arrange A ?A. shipmentB. paymentC. departmentD. deliver六,写信(20分)按照所给的情景,写一封信件。
商务英语写作期末复习
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111The Principles of Business WritingConsideration: You-AttitudeConcisenessCorrectnessCourtesyClarityCompletenessConcretenessCredibilityPragmatic Analysis of the Principles of Business WritingCooperative PrinciplePoliteness PrincipleThe Theory of Face-workFace-Threatening ActsPrinciple of Least EffortPrinciple of EconomyConsideration: Consideration focuses on “you”(the reader) instead of “I”or “we”(the writer). You-Attitude emphasizes reader benefit ,The You Attitude is positive ,You-Attitude protects the reader’s ego (use an impersonal expression or a passive verb to avoid assigning blame)You-Attitude expresses appreciationfor (not annoyance with) your readers,You-Attitude applies psychology to humanize our messages (You can buy in your own language, but you have to sell in the language of the customer)1Conciseness:Conciseness means omitting unnecessary words and expressions so that your writing gets to the point, avoiding unnecessary repetition and wordy expression, including only relevant facts (with courtesy), and organizing effectively.2 avoid Wordiness:Avoid redundancy(unnecessary repetition. ),,Avoid awkward repetition,Avoid complicated word choice by using plain languageCorrectness Correctness meansgiving accurate facts and figures andusing the correct level of languageincluding only accurate facts, words, and figuresusing acceptable writing mechanicsCorrectness is achieved byusing formal language for scholarly works, top level government documents and legal documents. Correctness is achieved byAvoid using words that you feel will impress the reader,avoiding substandard, ungrammatical words and spellings,using accurate facts and figures, using the correct word,using correct sentence-level grammaravoiding discriminatory expressions - sexism, race, and personal characteristics.Courtesy Courtesy meansbeing sincerely tactful, thoughtful, and appreciative, omitting expressions that irritate, hurt, or belittle, answering mail and phone messages promptly and granting and apologizing good-naturedly.Clarity (Use plain, everyday, natural, conversational speech,You can buy in your own language, but you have to sell in the customer’s language,Sometimes confusion is caused by being long-winded. Confusion is sometimes caused by jargon and buzz words.Clarity meansbeing clear by choosing short, conversational language and using visual aidsconstructing effective sentences & paragraphs,being straight-forward, avoiding jargon & buzz words 流行语achieving appropriate readabilityincluding examples, illustrations, & other visual aids when desirable.Completeness Completeness meansanswering all questions asked so that you accomplish your goal in ONE letter without needing following letters, giving something extra, when desirable and checking for the 5 Ws (who, what, when, where, and why) and other essentials (how)Concreteness Concreteness meansusing specific facts and figures so that your meaning is clearputting action in verbs (avoid passive voice or hiding action in nouns)choosing vivid, image-building words --use active verbs, avoiding adjectives, adverbs, prepositional phrases andgiving specific information the reader needs (such as due dates, dollar amounts, phone numbers). Being concrete meansbeing specific, definite and vivid rather than vague and general.Three rules for concreteness areusing specific facts and figuresputting action in verbs andchoosing vivid, image-building words.Credibility Credibility means:1)Being ethical and honest: Honesty is the best policy? No! Honesty is the ONL Y policy.2)Avoiding exaggeration - in claims, resumes, and in all your business doings信的分析1111)The language is stiff and legalistic: in accordance with, please be advised, obtain prompt responses, the proper person, advising the undersigned;(2)the tone is selfish.(3) It is written from the writer’s viewpoint, so there are no obvious benefits for the reader;(4) the main point is buried in the second paragraph.The middle is the least emphatic part of a letter) rather than up front in the beginning.222(Beginning with the main point),Necessary explanation,goodwill)333(Neutral statement)(Reasons(Refusal)(Alternative)(Goodwill ending)444Analysis of the application letter for bookkeeperAttention --- The advertisement is quoted below the salutation for the purpose of drawing the recipient's attention.Interest --- The self-introduction, including the age, health, qualifications, references, reasons for the application, etc. should be of interest to the employer.Desire ---If you…, try me.Action --- If you will write me, I shall be glad to come down for an interview.Getting/ winning/ drawing Attention 引起注意Creating / awakening the Interest 发生兴趣Creating the Desire 唤起欲望Stimulating the Action 决定行动555推销信的写法---询问式、命令式、说明式、假定式或故事式Interrogative way-Would you be willing to take the necessary steps to save 10% on your gas bill? (used to push sales of gasoline)Giving an order-When you buy your next automobile tires, make certain of two things Making a statement--- using a proper maxim or old saying.A penny saved is a penny earned.Making a supposition-6661st paragraph--gripping (扣人心弦的)2nd paragraph– stressing the opening thought.3rd paragraph—creating desire by showing how the Comfort Hot Bottle meets need, and beginning to establish conviction.4th paragraph—intensifying the desire through the appeal to convenience.5th paragraph– convincing the reader that he can make no mistake in purchasing the bottle.6th -8th paragraph--- stimulating action.单词accusatory.指控的解释A twofer is two words that mean the same thing when a single word would do.Eliminate the following common trite陈腐的expressions:acknowledge receipt of, allow me to, it has come to my attention, as a matter of fact, at this writing, receipt is hereby acknowledged, regret to inform ( advise ), thank you in advance, kindly (for “please”), as of this date, as per (request, etc.), please be advised that, attached hereto, enclosed herewith, re (your letter of), duly (noted, entered, credited), in accordance with (your request).Poor correspondence means:Wasted time ,Wasted efforts ,Lost goodwill-doublespeak as the INTENTIONAL and very conscious use of language as a weapon or tool by those in power to achieve their goals by cloaking/ hiding meaning. It is NOT a slip of the tongue.e.g.clear writing means:choosing familiar, natural, conversational words and avoid jargon,using common words instead of uncommon wordsavoiding vague words whose meaning is hard to pin down, such as: aspect, facilitate, feasibility, input, parameters, proximity, factor and element,using short sentences with correct word choices (avoiding ambiguous wording and using precise words instead of almost-precise words).Quality Maxim (Do not say what you believe to be false, Do not say that for which you lack adequate evidence);Quantity Maxim (Make your contribution as informative as required, Do not make your contribution more informative than is required);Relation Maxim (Be relevant);Manner Maxim (Avoid obscurity of expression, Avoid ambiguity, Be brief, and Be orderly).Tact Maxim (The speaker minimizes the cost and correspondingly maximizes the benefit to the listener;Generosity Maxim (The speaker minimizes the benefit and correspondingly maximizes praise of the listener);Approbation Maxim (The speaker minimizes dispraise and correspondingly maximizes praise of herself);Modesty Maxim (The speaker minimizes praise and correspondingly maximizes dispraise ofherself);Agreement Maxim (The speaker minimizes disagreement and correspondingly maximizes agreement between herself and the listener);Sympathy Maxim (The speaker minimizes antipathy and correspondingly maximizes sympathy between herself and the listener).222 Completeness can be analyzed in terms of Quantity Maxim and Relation Maxim in Cooperative Principle and principle of economy.Concreteness can be analyzed by quality maxim and manner maxim in cooperative principle. Credibility may be analyzed in terms of Quality Maxim, Manner Maxim and Approbation Maxim.Classificationaccording to the content of the letterrequest letters,letters answering requestsclaim and adjustment letterscredit inquiry and collection letters, sales lettersemployment letterssocial business letters, etc.according to the functions in the process of a business transactionletters for establishment of business relationsletters for the inquiry of business, quotation letters, negotiating letters, ordering letters, confirming ordering letterspayment letters, shipment and insurance letters, acknowledging goods receipt lettersclaim letters and adjustment letters, etc. (Shi Ruifen, 1993).according to the nature of the information givenfour different kinds of information in terms of its effect on the reader’s needs:good newsneutral newsbad news andpersuasive letters.according to illocutionary functions categorized by Leechbusiness letters are classified into four kinds:competitive lettersconvivial letters 和谐类信函collaborative lettersconflictive letters.叙事行为(Locutionary act)、施事行为(illocutionary act)和成事行为(perlocutionary act)。
大工19春《商务英语写作》期末复习资料
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2019年春《商务英语写作》期末考试复习题☆注意事项:本复习题满分共:400分。
一、单项选择题(本大题共20小题,每小题3分,共60分)1. A friendly football match will be held ______ the visiting Shanxi Team and Shanghai Team in Shanghai Hongkou Gymnasium.A. betweenB. inC. amongD. with2. “The Fighter on the Spe cial Front”, a new-produced feature film, will be ________ in the college auditorium at seven tonight.A. showedB. showingC. showD. shown3. There are some tickets ________ for the concert given by a group of popular singers. The concert fans should be quick.A. leaveB. leftC. leavingD. leaved4. It’s ________ to interrupt the others while they are talking.A. roughB. rudeC. politeD. troublesome5. The bridge was named _________ the hero who gave his life for the cause of the people.A. afterB. forC. because ofD. before6. Centralized management is exercised by a small number of people, the Board of Directors, which is headed by the Chairman (or, in the USA, the President) and decides the overall policy of the ________.A. societyB. familyC. firmD. world7. Investment is freely transferable, which means one owner can sell his ownership interests to an ________ without a change in the nature of the business.A. investorB. personC. ownerD. outsider8. The more popular sequence of dating today is ________.A. date-month-yearB. year-date-monthC. month-year-dateD. date-year-month9. The computer system ________suddenly while he was searching for information on the Internet.A. broke downB. broke outC. broke upD. broke in10. I would like to draw your attention ________ our new detergent powders.A. forwardB. towardsC. forD. on11. We would welcome any further ________ you have, and look forward to hearing from you.A. advicesB. answersC. enquiriesD. suggests12. Any exporter who wants to sell his products in a foreign country or countries must first ________ a lot of market research.A. instructB. destructC. conductD. induct13. The _______ price in our market is $8 per case.A. prevalenceB. prevailingC. prevailedD. prevail14. I would like to know if it is possible to make ________ online.A. shippingB. boughtC. priceD. purchases15. We are now writing to you to ________ long-term trade relations.A. publishB. establishC. protectD. lavish16. We are sure you will find a ________ sale for our products in Canada as our other retailers through Europe and the USA.A. toughB. roughC. badD. ready17. Two days are not enough for me to get ready for the conference. I need ________day.A. otherB. the otherC. the thirdD. a third18. We would be ________ if you could send us full details about your products.A. wonderfulB. hopefulC. regretfulD. grateful19. If your prices are competitive and your goods ________ to our standard, we shall order on a regular basis.A. upB. belowC. aboutD. in20. We find it impossible to ask our end users to ________ the delayed delivery.A. receiveB. acceptC. refuseD. allow二、填空题(本大题共25小题,每小题2分,共50分)阅读下列短文,从方框中选择5个词并用其适当的形式填入空白处。
最新整理《商务英语写作教程》期末考试复习资料资料
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《商务英语写作教程》期末考试复习资料I. Short Questions:1.The principles of business English writing:①To be clear:Good business writing is clear. It has a definite message, with no confusion about what each sentence is trying to communicate.②To be concise:Properly written business papers are concise, expressing ideas in just enough words as is necessary. There’s no unn ecessary long-windedness and beating around the bush.③To be complete:A good business paper should be complete, containing all the information the recipients will need in order to effectively understand it.④To be considerate:Keep your reader's needs in mind as you write. Ask yourself, 'Why should my reader spend time reading this?' Make it worthwhile for them to do so! We were motivated to survive, to listen and to act. Keep in mind your audience or reader might not be as receptive.⑤To be correct:Successfully communicate your message because all mistakes, whether mechanical or factual, have been sufficiently addressed by checking all your information is accurate and timely. Proof read it before you send it! We couldn't afford to make mistakes, our lives depended on it!⑥To be courteous:Good business writing takes people into account, so it’s neither callous nor insensitive. There’s a prevailing air of courtesy to everyone addressed, regardless of how high or low their job titles may be.⑦To be concrete:Convey your massages concretely, and they should not be abstract.⑧To be creative:Use different formats to communicate your message. Q & A format, graphics, Idea lists, etc.⑨To be credible:Strive to present yourself from a position of reliability and competence. Write to reinforce your message and make it more believable.2.The functions of business English writing:①to promote sales and services②to handle routine business③to establish good will④to respond to complaints⑤to collect money⑥to place orders⑦to make announcement3. The purposes of business English writing:①to explain or justify actions already taken;②to convey information, as in a research report or the promulgation of a new company policy.③to influence the reader to take some action;④to deliver good or bad news;⑤to direct action.,II. Sentence Rewriting:1. What we know about the recipient to whom we shall write would help us organize our material.What we know about the recipient would help us organize our material.2. In the vast majority of cases, our products are popular with European markets.In most cases, our products are popular with European markets.3. Our company has strict standards that are used to standardize quality control.Our company has strict standards of quality control4. Recipients of our letters will appreciate if we have taken the time to avoid wasting theirs.Recipients of our letters will appreciate our having taken the time to avoid wasting theirs.5. The question whether it’s feasible to use this dedicated system remains.The question remains whether it’s feasible to use this dedicated system.6. The glossary(附录) section contains technical terms and their definitions that are selected.The glossary(附录) section contains selected technical terms and their definitions.7.It is importantto make documents appropriate to the goals one has in mind when he or she writes them. It is important to make documents appropriate to the goals one has in mind when writing them.8. At this point in time, the motor housing will remain square in shape.At this time, the motor housing will remain square.9. There is someone downstairs who wants to see you.Someone downstairs wants to see you.10. At the time of receiving a visitor or delegation, the host should make an arrangement for them. Receiving a visitor or delegation, the host should make an arrangement for them.11. In spite of the fact that your price is competitive, the quality of your products is less competitive. Although your price is competitive, the quality of your products is less competitive.12. Content is relate to language which is used in the writing whereas from refers to the structure of the writing.Content is relate to language used in the writing whereas from refers to the structure of the writing.13. Redundancy, when statements are repeated needlessly, occurs.Redundancy occurs when statements are repeated needlessly.14. Some questions related to this issue have not yet been solved.Some relevant questions have not yet been solved.15. Receipt of your letter of January 28 is acknowledged here with.We have received your letter of January 28.Your letter of January 28 has arrived.16. It is difficult to explain the reason for the delayin the completion of the investigation.It is difficult to explain why we have not yet completed the investigation.17. Despite the fact that a well-written personal statements will not overcome poor grades, a poor one will surely hurt your chances of acceptance.Although a well-written personal statements will not overcome poor grades, a poor one will surely hurt your chances of acceptance.18. A decisionon this matter must be made in a prompt manner before the deadline comes and goes.We must decide on this matter before the deadline.19. Today we shipped your order of April 15, and you should be receiving it next week.Your order of April 15 was shipped today and should arrive next week.20. In the business world, thank-you letters have become a must in the event that you care about your career.In the business world, thank-you letters have become a must if you care about your career.III. Error Correction:Class Exercise 1:1. The inside address is the writer’s address.The inside address is the addressee’s / recipient’s address.2. When window envelopes are used, letters need to be folded so that the name and address appear in the middle.When window envelopes are used, letters need to be folded so that the name and address appear on the left.3. Because sales letters are effective and economic (compared with print and video advertising, for example), they are an integral part of many co mpanies’ marketing strategies.Because sales letters are effective and economical(节约的)(compared with print and video advertising, for example), they are an integral part of many companies’ marketing strategies.4. A company or a firm often absorbs new colleagues to extend its business.A company or a firm often absorbs new colleagues to expand its business.5. Period reports, sometimes called activity reports, allow management to stay informing on staff progress with ongoing work and projects.Period reports, sometimes called activity reports, allow management to stay informed on staff progress with ongoing work and projects.6. A courtesy like Mr., Dr., or Ms. precedes the name of the addressee, and where applicable, a professional title precedes the addres see’s last name.A courtesy like Mr., Dr., or Ms. follows the name of the addressee, and where applicable, a professional title precedes the addressee’s last name.7. Is there anything wrong with the following address?The Johnson Company Department StoresCredit Department1 Broad StreetJackson, MS 39558One Broad Street* 1. Zip Code: 美国邮编,其他国家不能用;Postcode: 英国加拿大使用;Postal Code: 其他国家。
商务英语写作期末复习
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《商务英语写作》考试大纲 一、期末考试要求“商务英语写作”是英语专业专科商务方向的限选课程。
本课程的教学目的是培养学生掌握商务英语写作的基础知识,商务英语书信的基本格式和写作技能,了解主要的商务英语写作类型,提高商务英语书面表达能力,为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。
通过学习有关商务活动的实用语言材料和实际操练,学生应能独立撰写一般的英语商务函件(包括电子邮件)和简单的业务报告,意思表达清楚,用词比较准确,无重大语法错误。
通过学习,学生应进一步提高基本的听、读、说、写、译的能力。
下面就各个部分的试题做一简要说明。
第一部分 填空题一、请把下面所给词语放进原文中适当的位置,让他们在信件中执行相应的语言功能这部分为选词填空。
给出一段文章,文章中有10 个空格,要求从所给的10个词语中选择合适的词语填入文章。
每个空格3分,本题共30分。
第二部分 配对题二、阅读下列两组句子。
从Part B 中选择适当的句子与Part A 中的句子配对。
本题要求把Part A 部分的5个句子和Part B 部分的5个句子进行配对。
每小题3分,共15分。
第三部分 判断题本部分5小题,每小题3分,共15分。
重点复习第1章到第16章课后练习中类似的题型,具体可参照教材第五章催款信P157(判断催款信),第十一章证明信P250(判断证明信的语气是肯定的还是否定的),第十二章社交信P268(判断应使用哪一种社交信),第十四业务报告P315(判断业务报告)等。
第四部分 翻译题本部分为商务信函英译中,要求翻译一篇信函,本题共20分。
第五部分 写作题本部分为根据要求,写一封商务信函,本题共20分。
《商务英语写作》参考资料我们在学习书信范例时应该从哪些方面入手呢? 范例的学习也非常重要。
大家学习书信范例可以从以下几个方面入手:1、书信的写作格式2、书信中常用的表达方式(包括用词、常用套语与语法)3、措辞与结构4、方法策略的应用5、注意与中文译文相对照在学完本学期教学内容后,应该做到: 1、熟悉常用商务英语文体。
英语商务写作复习资料
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英语商务写作复习资料写作复习资料一、填空What principle can you generalize from this example?Concise and clear6C原则准确(Correctness)清楚(Clarity)简明(Conciseness)具体(Concreteness)完整(Completeness)礼貌(Courtesy)Memo:An inter-company or intra-company administrative document ?May be distributed electronically or in hard copyLetter of adjustment:Letters of ComplaintA complaint letter requests some sort of compensation for defective or damaged merchandise or for inadequate or delayed services. While many complaints can be made in person, some circumstances require formal business letters. The complaint may be so complex that a phone call no matter how justified your gripe is. Avoid making the recipient an adversary.Letters of Complaint1. In the letter, identify early the reason you are writing to register a complaint and to ask for2. State exactly either beforeor after the discussion of the problem or the reasons for granting the compensation.3. 4. reasons why this evidence indicates your requested should be granted.5. Suggest why it is in the recipient's best interest to grant your request: appeal to the recipient's sense of fairness, desire for continued business, but Find some way to view the problem as an honest mistake. Don't imply that the recipient deliberately committed the error or that the company has no concern for the customer. Toward the end of the letter, express confidence that the recipient will grant your request.Letters of AdjustmentReplies to complaint letters, often called letters of “adjustment,“ must be handled carefully when the requested compensation cannot be granted. Refusal of compensation tests your diplomacy and tact as a writer. Here are some suggestions that may help you write either type of adjustment letter:1. Begin with a reference to the date of the original letter of complaint and to the purpose of your letter. If you deny the request,2.3. If you deny the request, explain the reasons why the request cannot be granted in as cordial and noncombative manner as possible. If you grant the request, don't sound as if you are doing so in a begrudging way.4. If you deny the request, try to offer5. Conclude the letter cordially, perhaps expressing confidence that you and the writer will continue doing business.What is a job application letter? a taste of what’s to come ― not by simply summarizing the resume, but by application or approach letters. No matter what ’s your opening move.What should be included in a job advertisement?Eye-catching headlineWhat is the position?Body partClose二、MemoMemoTo: John Carter, Regional Sales ManagerFrom: Mary Walden, National Sales DirectorDate: 29 March , 200xSubject: Annual Sales ConferenceThis year’s Annual Sales Conference will take place in our London Branch from 3 April to 8 April.Please book your flight in advance and we will meet all your expenses during your stay there.三、Letter of adjustmentDear Mr. Mahoud,We are sorry to learn from your letter of October 10 that 6 foldable tables were damaged.We have sent the replacements by parcel post this morning. Please return us the damaged tables at our expense.Despite the care we take in packing foldable tables sent by carrier, there have recently been several reports of damage. To avoid further inconvenience and annoyance to customers, we are now seeking the advice of a packaging consultant and hope he will be able to suggest improvements in our methods of handling.We hope the steps we are taking could ensure the safe arrival of all your orders in the future.Your sincerely,四、Order requestMain points:What: What is the product or service you want to know?When: When can they deliver the goods?How: How is the rate of discount, terms of payment etc.Letterheads一般放在整封信的首页最上面中央,有些公司为方便直接将信头印在信笺上端。
大学商务英语写作考试复习题
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商务英语复习题1.What information should be contained in the first information section of a resume?A.the job objectiveB.family history and gender identificationC.the dateD.contect information2.Which of the following is a “6C”?A.ColorfulnessB.Concretenessfortabilitypatibility3.What is the first thing to appear on a bussiness letter ?A.the dateB.the letterheadC.the inside addressD.the attention line4.When writing the date on a business letter you should take care to do what?A.make sure you always put the year first before the month and dayB.always use only numbers in the date fieldC.make sure you always put the month first before the date and yearD.spell out the month5.How many spaces are needed between the complimentary close of a letter and the typed name of the person writing the letter?A.3B.2C.4D. as many as needed6.What should you do if you are worried that the reader of a request you are asking will not honor your request?A.write the letter in an indirect styleB.write the letter in a direct styleC.ask them to please grant your requestD.be forceful and demand they honor your request7.When writing a letter of reply it should not beA.promptB.directC.elaborateD.accurate8.Letters of applications are better know asA.an application formB.directions on how to use a productC.memorandumsD.cover letters9.What is not a background area that most likely will not be included in a cover letter?A. educationB. personal hobbiesC. experiencesD.personal information10.A letter of adjustment should be written in what style ?A.indirectB.directC.orderlyD.induction11.In a sales letter you should never ….A.inspire their curiosityB.create a great desire for you productC.talk bad about a customerD.create a need12.An invitation letter can either be written by hard on paper or on a(n)…A.cardB.envelopeC.bulletin boardD.store font wind on13.Thank-you letter should always begin with….A.the reasons for writing itB.inductive reasoningC.good will openingD.statement of thanks14.Memos are not used for…A.internal communicationsB.employee instructionsC.external communicationsD. announcing policies15.Minutes are used for….A.invitationsB.group activitiesC.relay sensitive materialD.meetings。
模板资料:商务英语复习资料 2.0
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商务英语复习资料一、简答题1、写作阶段Plan(5W1H)-Organize-Draft-Revise-Edit2、5CComplete (5w1h) Cohesive (TS,SS,transitions) Clear Concise Courteous(4p)3、信的必要部分p 14Business letters include date, inside address,salutation,body,complimentary close, and signature 4、正式报告的序言包括哪些内容p87Cover, title fly, title page, letter of authorization, letter of acceptance, letter of transmittal, executive summary, table of contents, list of illustrations5、Title page 需要写什么p87The title of the reportThe name, title, and address of the person or organization that the report is prepared forThe name, title, and address of the person and organization that prepare the reportThe date on which the report is submitted6、Transmittal letter最大的特点p89conversational tone(informal)7、解释SOFARSalutation(Dear Mr/Mrs/Ms/Miss根据双方的关系formal/informal ) Opening(background+purpose) Facts(Reader’s information) Action(Reader’s response) Remarks(Polite closing)8、Meeting material的特点p67Accurate, complete, clear二、MemoMemo有三种types,如下:Figure A (多数使用)To:_______From:______ (no title)Date:______Subject:_______ (名词表达标题)Figure BDate:______To:_______From:______Subject:_______Figure CDate:______To:_______From:______Trough:_______ (supervisor’s name)Subject:_______Memo结构:1. Opening:brief introduction of message, emphasizing the purposeSample:1) Please contact the HR department for detailed information about the new pension plan designed for different age groups.2) In response to your request, School has decided to change the shuttle busroute and stops to make it more convenient for most bus riders.3) the company has not solved the dispute with our business partner who holds all the forms needed to get your reimbursement of medical expenses in November and December in 2006. 2. Body: reasons, details, or explanations that support the main ideaUse numbers, bullets, or tables to manage the informationSample:1)this plan provides you with a convenient method to save money for your retirement. Note the advantages of this form of savings.·AD1·AD2...2)(改变的结果)... Here are the stops and the arrivals time:TABLE3)reasons, details, or explanations that support the main idea3.Closing: urge for action(what you expects readers to do, when to finish, or how)/ simple concluding thoughtSample:1)you need to decide how much you want to save each month within the limit of each age group and complete the forms at the HR department. Once the form is completed and signed, your pension plan becomes automatic.I will answer any questions you have.2)please tell your colleagues who might miss this memo about the changes. I apologize to the few people for causing any inconvenience.3)Please hold all the receipts until you are noticed. We apologize for the delay and any inconvenience brought to you and your family. Contact me if you have any question or difficulty.Attention:Choose simple words; avoid wordy sentences三、Letter结构:Salutation Introduction Main body ConclusionAttention:full block, punctuation(dear & sincerely)可以复习下transition words用于写作opening(thanks to/dated to)Salutation(Dear Mr/Mrs/Ms/Miss根据双方的关系formal/informal )Opening(background+purpose) Facts(Reader’s information) Action(Reader’s response) Remarks(Polite closing:thank you for your corporations )Transision可以使用句子承上启下总结上文attention:as soon as不建议使用要使用具体时间Appendix: Transition wordsAddition:furthermore, moreover, too, also, in the second place, again, in addition, even more, next, further, last, lastly, finally, besides, and, or, nor, first, second, secondly, etc. a further, additionally, again, also, and, and then, another, as well, aside from, aside from this, besides, coupled with, equally important, even more, finally, further, furthermore, in addition, in addition to, in due course, incidentally, more important, neither ... nor ..., next to that, not only ... but ..., not only ... but also ..., not only this, but this as well, not to mention, on top of that, once again, once more, or, other, over again, plus, together with, what is moreAlternative:alternatively, among, another, between, either ... or ..., else, instead, neither ... nor ..., on the one hand ... on the other hand ..., or, rather, whether, whether or not Cause:because, on account of, since, for that reason, and so, as, as a result, as for, as for those, because of, being that, different from this, due to, for that, for the reason that, for as much as, given that, hence, henceforth, if ... then ..., in response to, in spite of, in that case, in the end, in view of, inasmuch as, now that, on account of, over all, owing to, seeing that, since, so, so that, that is why, therefore, thus, ultimately Chain:basically ... similarly ... as well ..., because ... therefore ..., first ... second ... third ..., generally ... furthermore ... finally ..., in the first place ... also ... lastly ..., just in the same way ... finally ..., just then, lastly, namely, not . . . but, on the one hand ... on the other hand ..., or both, pursuing this further ... finally ..., so forth, so on, sometimes ... but not always ..., the former ... the latter ..., to be sure ... additionally ... lastly ... Clarification:that is to say, to clarify, in other words, to rephrase it, to explain, to put it another way, actually, another way, especially, for instance, i.e., in particular, in this case, mainly, namely, one case that, particularly, specifically, that is, up to a point Combinations:after a while, after all, another time, apart from, as shown above, as though, at present, but despite a, but even with, but now, by contrast, by that time, even after, for all, for some time, just because, long after, more often, once all, over the years, since then, so often, to put it in another way, until recentlyCommon Adverbs:absolutely, after all, barely, basically, clearly, coincidentally, concurrently, eventually, fortunately, hardly ever, interestingly, mostly, naturally, obviously, presently, respectively, suddenly, surely, tellingly, truly, typicallyComparison:in the same way, by the same token, likewise, similarly, in similar fashion, alike, also, although, another ... like, as ... as ..., but, by comparison, by the same token, compared to, conversely, even, in similar, in the same way, less than, meanwhile, merely, more ... than ..., on the other hand, rather, rather than, up against, whereas Concession:to be sure, of course, it is true, admittedly, after all, albeit, all the same, although, and yet, at any rate, but even so, despite of, even so, even though, granted that, however, in any case, in spite of, totally, nevertheless, nonetheless, regardless of, still, though, yetConclusion:in conclusion, to conclude, finally, all in all, as a final point, as a result, at last, consequently, finally, hence, if not, if so, implies that, in that case, in the end, last but not least, lastly, otherwise, that being the case, then, therefore, thus, ultimately, under those circumstancesCondition:as long as, as such, even if, given that, if, in case, in the event that, on condition that, on the condition that, only if, provided that, so long as, unless, whether ... or... Continuation:as, as far as, in the same way, last of all, not long after, so far, thus far, together with, up to now, with respect toContrast:yet, on the contrary, but, and yet, in contrast, however, nevertheless, though, nonetheless, on the other hand, otherwise, after all, at the same time, by way of contrast, conversely, ironically, paradoxically, still though, when in fact, whereas, while, yet after all, all the same, although, as opposed to, but, but at the same time, despite, different from, even though, for all that, instead, nevertheless, on the contrary, on the one hand ... on the other hand ..., some ... others ..., still, then ... now ..., thoughDeduction:and so, and then, if not, if so, in other words, in that case, otherwise, then, this implies that, when in fact, while this is trueEffect or result: therefore, thus, consequently, hence, accordingly, as a result, accordingly, finally, for this reason, hence, if and only if, in consequence, so, thus Emphasize:above all, absolutely, always, as ... as ..., as a matter of fact, by all means, certainly, definitely, even that, for sure, ..., forever, in any case, in fact, indeed, mainly, more importantly, more specifically, naturally, never, nevertheless, obviously, of course, particularly, peculiarly, positively, specifically, surely, surprisingly, undoubtedly, unquestionably, whatsoever, without a doubt, without reservationEvidence and Proof:a significant, all things considered, another possibility would be, another significant, as a, as can be expected, at the end of, by similar argumentation, evidently, for the same reason, for this reason, given these facts, in accordance with, in agreement, in all instances, in fact, in simple terms, in such cases, in terms of, in the final analysis, in the overall analysis, in view of, most importantly, of greatest significance, on this basis, one ... such, since, such a case, surprisingly, that is, the role of, thereof, this coincides with, this implies thatExample:a case in point, an example of, another example of, as an illustration, as demonstrated by, e.g., especially, for example, for instance, for one thing, in another case, in fact, in particular, in this case, in this situation, namely, on this occasion, particularly, specifically, such, such as, take the case of, that is, the following example Exception:aside from, despite, however, in spite of, nevertheless, nonetheless, once in a while, sometimes, still, yetExemplification or Illustration:to illustrate, as an illustration, to demonstrate, specifically, for example, for instance Generalization:as a general rule, as a rule, as a rule of thumb, as usual, by induction, for the most part, generally, generally speaking, in most cases, more generally, on the whole, ordinarily, usuallyImportance:above all, chiefly, for the most part, largely, last but not least, least, less important, mainly, more important, most important, most of all, predominantly, primarily, principallyIntensification:indeed, undoubtedly, certainly, by all means, surely, without doubt, of course, in fact Introduction:admittedly, as an illustration, as in the case of, assuredly, at first glance, at this level, certainly, concerning the ..., first and foremost, first of all, for example, for instance, for one thing, generally speaking, in all likelihood, in general, in my opinion, in particular, in this situation, likewise, such as, to illustrate, with regard to, with respect toLogical:for this reason, from now, henceforth, henceforward, in other words, in that case, it is true that, otherwise, provided that, thereby, whether ... or ...Phrases:as was previously stated, at the very least, at this point, but even more, by all means, by means of, by the time, either…or…, both, fi rst and most importantly, for the most part, generally speaking, given these facts, in light of, in the following, in the subsequent, last but not least, once in a while, to a lesser extent, to change the topic, to get back to the pointPlace-Location and Description:above, across, across from, adjacent to, ahead, along, alongside, amid, at, at the rear, at the side, away from, below, beneath, beside, beyond, closer to, down, eastward, elsewhere, far, far off, farther on, forward, further on, here, hereupon, in back of, in front of, in the back, in the background, in the distance, in the forefront, in the foreground, in the front, in the middle, inside, into, near, nearby, neighboring, northerly, on, on the side, onto, opposite to, out of, out of sight, outside, over there, side by side, somewhere, southerly, straight ahead, surrounding, there, through, throughout, to the side of, toward the middle, underneath, upon, upright, upside down, wherever, within sightPurpose:because of this, for fear that, for this purpose, in order that, in order to, in the hope that, so that, with the goal of, with this in mind, in order that,Qualification:almost, perhaps, never, nearly, maybe, always, probably, although, although, frequently, may be, might, probablyQuantifiers:a bit of, a couple of, a few, a good deal of, a great deal of, a lack of, a little, a lot of, all, all of the, as much as, at least, enough, evenly, few, less than, lesser, little, little by little, lots of, many, minus, more, more than, most, most of the, much less, much more, none, none of the, not much, plenty ofReference:according to, as acknowledged, as for, as part of, as told by, away from, by far, concerning this, considering this, how, in respect to, in this regard, in this respect, on the subject of, other than that, regarding, speaking about, that, the fact that, therefore, Vis-à-vis, with regard toReformulation:as I have noted, as I stated, as indicated above, as noted earlier, in brief, in other words, in short, in summary, let me rephrase it, on the whole, put differently Reservation:admittedly, despite, even so, even though, indeed, nevertheless, notwithstanding, regardlessResumption:all the same, anyhow, anyway, as I was saying, at any rate, by the way, either, either way, in either case, incidentally, to change the subject, to change the topic, to get back to the point, to resume, to return to the subject, whatever, whichever Sequence:after, afterward, again, also, and, at first, at this point, before this, consequently, finally, first of all, first, second, third, etc., for a start, hence, in the end, in the first place, initially, later on, next, previously, secondly, simultaneously, still, subsequently, then, therefore, thirdly, thus, to begin with, tooSimilarity:analogous to, as, by the same token, correspondingly, equally, in alike manner, in the same fashion, in the same way, just as, just as ... so too, just as ... too ..., kind of, likewise, other things equal, outwardly, seemingly, similarly, sort of, unlike Summary:all together, altogether, anyway, as has been mentioned, as I have said, as I stated, to summarize, in short, in brief, in sum, in summary, to sum up, as it was previously stated, as mentioned earlier, as we have seen, briefly, by and large, given these facts, given these points, in all, in conclusion, in other words, on the whole, overall, so, summing up, to make a long story short, to put it briefly,Time:after, afterward, afterwards, ago, along the way, always, as long as, at first, at last, at least, at length, at once, at one time, at that time, at the same time, back then, before, before long, beforehand, currently, during, earlier, eventually, finally, first of all, first, second, third, etc., following, forever, formerly, from now on, immediately, immediately before, immediately following, in due time, in the end, in the future, inthe long run, in the meantime, in the short run, initially later, meantime, meanwhile, most recently, never, next, now, nowadays, often, once, previously, prior to, right now, shortly, shortly after, simultaneously, since, since then, so far, so long, sometimes, soon, soon afterward, soon then, subsequently, then, thereafter, this time, till now, until, until now, up to, very soon, when, whenever, while, immediately, never, after, later, earlier, always, when, soon, whenever, meanwhile, sometimes, in the meantime, during, afterwards, now, until now, next。
商务的英语写作复习资料习题
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商务英语写作复习资料Ⅰ. Choose the Best Answer.1. We ______ be glad if you could send us samples and quotations.A. shallB. willC. shouldD. could2. If you find our price ______, please send us an email for our final confirmation.A. acceptanceB. acceptedC. acceptingD. acceptable3. By joint efforts we can _____ both friendship and business.A. increaseB. promoteC. expandD. extend4. The sugar was dispatched two weeks ago and __________ you by now.A. should have reachedB. should reachC. have reachedD. reach5. We wish to establish direct business relations __________ you.A. forB. withC. fromD. to6. Please send us your ___________catalogue together with samples you canlet us have.A. illustrateB. illustratedC. illustratingD. illustration7. We shall appreciate it if you will see to it that amendment is cabled_________ delay.A. inB. out ofC. withinD. without8. We are unable to _______ with your request in your letter of Jan. 31, 2002.A. composeB. confirmC. conformD. comply9. We offer these goods subject ___________their being unsold on receiptof your order.A. inB. withC. onD. to10. _________, we are interested in building business trade relationsthroughout the world.A. As your requestB. For your confirmationC. You informedD. For your information11. _______ you can reduce your quotations, we shall have to buy elsewhere.A. BeforeB. AfterC. Seeing thatD. Unless12. We are not in a position to supply you, as the goods are _______.A. without stockB. outside in stockC. out of stockD. no stock13. The goods under Contract NO. 3617 left here _______.A. in a good conditionB. in good conditionsC. in good conditionD. in the good condition14. We are ______ your letter of January 8 and will duly act on your instruction.A. upon receipt ofB. in receipt ofC. receiveD. to receive15.Our best quality products will find a ready ______ in your area.A. marketB. orderC. customerD. consignment16. Could you make us a firm offer _____________ shoes?A. ofB. forC. offD. at17. We _____ you for the special offer you send us.A. thankB. appreciateC. be gratefulD. thankful18. We are looking forward to _____ your L/C for Order No 123.A. receiveB. receivingC. be receivedD. be receiving19.As it involves only a small _____, we hope you will have no difficulty on promotion.A. qualityB. figureC. quantityD. number20. The stipulations in the relevant L/C should strictly __________ theterms set force in our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform with21. We will forward all the necessary information of the item mentioned above ____ receipt of your specific inquiry.A. atB. ofC. uponD. for22.We offer these goods subject ___________their being unsold on receipt of your order.A. inB. withC. onD. to23 Will you please send us your catalogue together ______ a detailed offer?A withB toC ofD for24 We are well acquainted ________ the market conditions in Southeast Asia.A. ofB. withC. forD. in25. When submitting our quotation, we suggested that the relevant L/C ___________as early as possible.A. be establishedB. establishesC. is establishedD. would be established26. As you failed to make delivery in time, we have no choice ___________ our order with you.A. but to cancelB. but cancelC. but cancelingD. but cancelled27. We shall appreciate ___________ us CIF Melbourne.A you quote B. you to quoteC. you quotingD. to you quoting28. We have been happy to ___________ your credit based on your promise to pay according to our terms.A. expandB. prolongC. extendD. lengthen29. The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform withⅡ.In Each Blank Space Write out the Word with the First Letter Given. 1. Please make out your Sales Contract in t______.2.Since we s__________ in the export of cotton and rayon goods, we wish to express our desire to trade with you in this line.3. Our urgent need of the goods requires prompt s______, for any delay in it would cause us inconvenience.4.If you do not have any of the listed in stock, please do not sends__________ in their place.5. Owing to heavy c_________, many orders haven’t been made, we can only accept orders for October shipment.6.If the first order proves satisfactory, we will place with you manyr_______ orders.7.We look f_______ to your further orders.8.Thanks to your c_________, we succeeded in putting the deal through.9.We think that the quality of other products does not m_________ up tothat of ours.10.I’m ready to place an o______ with you,but only one condition isthat the goods are confined to us.11.We are in the market for bed-sheets and would like you to q ______ uson the CFR Paris basis including sizes, colors and patterns.12.Will you please send us s_____ of the best printing papers you can offerof the following kinds答案1.triplicate2. specialize3. shipment4. substitutes5. commitments6. repeat7.forward8.cooperation9.measure 10. order11.quote 12. samplesⅢ. Translate the Following Sentences into Chinese.1.We very much hope that you will be able to attend our wedding ceremonyand look forward to meeting you on 22 November.2. Customers will be provided with the best service owing to our long experience in the catering business.3. On behalf of every staff in the company, I would like to sincerely congratulate you on your recent appointment to General Manager of the Nottingham Bureau.4. We have great interest in importing your Ivory camera displayed at Guangzhou Trade Fair.5. Under the circumstances, all we can do concerning your request is tosuggest you change to one of our European tours.6. Although the ABC Company has reserved the clubhouse for Saturday, we can instead offer you our conference room, which seats 60.7.The recommendation is based on the research I’ve done in the past threeyears, and I believe it will work well.8.We are interested in importing motorcycles and would be grateful ifyou would send us a copy of your latest catalogue, your price list, and export term.9. As our market is now somewhat slow and prices are generally low, youcan very fortunate in making purchase at this time.10. For your information, the market is strong with an upward tendency. We recommend your immediate acceptance.答案:1.我们非常希望你能参加我们的结婚典礼,希望能在11月22日那天见到你。
商务英语写作考复习1.doc
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商务英语写作考复习1.doc商务英语丐作学位考复习题Part I. Multiple choice ()Directions: There are 10 questions below? Please read them and choose one correct answer to each of them1.A thorough examination showed that the broken bags were due to improper packing _____ which the suppliers are definitely responsible?a) to b) on c) for d) by2.We propose (o have the goods inspected immediately. If the inspection confirms the accuracy of your estimate, ___ will be allowed at once?a) compensation b) payment c) order d) invoice3.We are ready, however, to compromise by replacing them at a ___ price of 8 cents each?a) discount b) reduced c) lower d) deduced4.Il was found upon examination that nearly 40% of the packages had been broken, obviously attributed _______ improper packing?a) to b) on c) in d) by5.Your shipment of our order has been found shortweight ____ 80 kilograms.a) to b) on c) in d) by6.We have the items in ___ and can deliver as soon as we receive your orde⼕a) stock b) stick c) spite d) spot7.Wc accept your justified complaint for improper packing and agree to ___ the damaged pieces.a) delay b) place c) replace d) repay8.We regret having received your offer too late? We have already _ our needs elsewhere?a) served b) covered c) satisfied d) met9.We ____ to purchase two Sony TV sets before the end of the fiscal years. We should appreciate your ______ us the best pricea) extend ??.offering b) extend begging c) intend...offering d) intend...begging10.Besides “no【exaggerate^, u not belittle^, not speak ill of,, what is the other “DonT‘ in Sales letter?a) "not ballyhoo” b ) "not refuse" c)44 not entertain^ d) "not desire”11 ? We have a large ___ of this summer fashion dress on stock? On orders of more than 20 pieces we grant a discount of 1 %? Please let us know immediately if you can make use of this __ ?a) quantity...inquity b) quality offer c) quantity.?.offer d) quality ...analysis12.Upon examining the goods, we discovered to our surprise that they were altogethe『inferior in quality ______ the sample on which basis we placed the order.a) to b) on c) in d) by13.Wc have pleasure in ___ a copy of our latest catalogue asked for in your letter ofa) excluding b) including c) enclosed d) enclosing14.The ____ check for Dove Bicycles is Newlon's way of assuring you that your satisfaction is very importantto us.a) attaining b) attached c) attending d) attacked15.Which is not an optional question in design a questionnairc?a) age b) gender c) profession d) introduction16.According to the writing principles of business documents, all agreements should include, at least, the following elements, expect _________ ?a) purpose of agreement b) parties to the agreement c) genderd) terms and conditions e) time period f) penalties17 Government agencies and large companies are likely to use _____ c ompetitive bids on their projects?a) RFPs (o solicit b) RFPs to unsolicitc) presentation s d) demonstrations1& Wc have been importers of shirts for many years. At present, wc arc interested extending our range and appreciate your _____ and quotation?a) propose b) catalogues c) budget d) question19.We ____ to purchase two Sony TV seis before the end of the fiscal years? We should appreciate your ____ u s the best pricea) extend ...offcring b) extend begging c) intend...offering d) intend.??begging20.Besides “not exaggerate';"not belittle^, not speak ill of', what is the other “DonT in Sales letter?a) "not ballyhoo" b ) u not refuse" c)not entertain^* d) "not desire"We are sorry to inform you that three of the cases of your_____ were badly damaged when delivered?a) order b) offer c) product d) consignment21 ? The questions on questionnaires should be brief, clear, closely related to the aim and ______ ?a) easy to answer b) courtesy c) clarity d) conciseness22.We have been importers of shirts for many years? At present, we are interested extending our range and appreciate your _____ and quotation.a) propose b) catalogues c) budget d) question23.Which of the following elements in memo can show the major topic of the writing?A. TitleB. SubjectC. Body SectionD. Copy Distribution Notation24.While we are showing some information to the readers, different kinds of graphs can be used EXCEPTA. Line Graph B? Calculation C. Pic Graph D. Scatter Chart/doc/645945432.htmlparatively speaking, which of the following statements can best show the stronger growth in the 'oil price1?A. The upward trend of the oil priceB. The upturn of the oil priceC? The growth of the oil price D. The zenith of the oil price26.Which of the following words shows the strongest scale of changes in business writing?A. DramaticallyB.RatherC.Very muchD.Slightly/doc/645945432.htmlually in congratulatory letters, the major con tents should in elude several parts EXCEPT _______ ?A. clarifying the source of informationB. congratulations on the matterC? comments on the event D. discussions on the business cooperation in details28.Under different occasions, there are different kinds of letters of appreciation. In which of the following occasions, the letter of appreciation is NOT needed?A. When any assistance is provided by others B? When congratulations is sent by othersColumn BC ? When condolence is expressed by othersD ? When achievement is made by others 29. Which of the following words shows the strongest scale of changes in business writing? A. Dramatically B.RatherC.Veiy muchD.Slightly30. Usually in congratulatory letters, the major contents should include several parts EXCEPT ________ ? A. clarifying the source of information B. congratulations on the matterC ? comments on the eventD. discussions on the business cooperation in details31 ? Under different occasions, there are different kinds of letters of appreciation ? In which of the following occasions, the letter of appreciation is NOT needed?A. When any assistance is provided by othersB. When congratulations is sent by others C ? When condolcncc is expressed by others D ? When achievement is made by othersPart two: Terms explanation ()Directions: You are required to explain the English business terms in column A by putting the corresponding letters in the brackets of column B.Column A1. deliveiy time 0仲裁2.trade-in value()数据图形农hl 录3. delivery time ()应征的意向书4. trade-in value ()数据图形表⽬录5. be effective 0盈余,利润幅度6. solicited proposal ()数量折扣7.list of figures0折价价格 8. under warranty ()到岸价 9. Profit margin ()交货时间 10. Quantity discounts ()另外邮寄 11.CIF ()在保质期内 12. in 【he separate cover ()⽣效 I3.be effective 0准据法 14. solicited proposal ()专利协议权 15. list of figures ()折价价格 16. executive summary 0应征的意向书 17. Application()不可抗拒的⼒量 18. Patent Agreement 0交货时间 19. Force Majeure0上要梗概,执⾏摘 20.ArbitrationPart IIL Blank filling ()Directions: You are required to fill in the blanks with the words given. Change the form where necessary.1Obtained product in reference interestedDear Sir or Madam:We ___ your name and address from the international internet _______ March 2004 and we know (hat you are interested in Telecontrol Racing Car produced in China. Now, we are writing to you to hope establish business relations with you ?Our company was founded in 1952, specialized in toy and handicraft,And have already became one of the biggest import & export company in China now. Telecontrol Racing Car is our new_______ t, and it is very popular all over the world.Our product hold high reputation by the clients in the world wide with the high quality and favorable price?In order to give you a general idea of various kinds of product that we are handling, we are airmailing you under separate cover our latest catalogue for your ________ . Please let us know immediately if you are _______ in our products.We look forward to your early reply.2Dear Ms. Hrozck:Please send me the _____ i nformation we need in _____ whether tosend some of our executives to your Northern Institute of BusinessAdministration? We have your ___ b rochure and the schedule youmailed on August 17. Specifically, we need the answers to thesequestions:a.what are your quantity _____ 『ates? We could send about sixexecutives each session.b.At what background level is your program geared (适介)?Wchave engineers accountants, scientists, and business _____ ? Mosthave college degrees? Some do not.c.Can college ___ be given for the course? Some of our executivesare working on degrees and want credit?Wc will _____ y our answering prompBy. And wc look forward to thepossibility of ____ our executives to you in the years ahead?Sincerely,John Green3covers why expectation warranty about agree purchaseddemonstrates with relatedDear Mr. Jackson,Thtink you for your letter about our software and your conclusions that it didt come up with 赶上your cxpcctation ? We surely related that our products should be functional and effective, thats why we behind them and promises our 1 year warranty 质量保证of service.We note that your software was purchased this July, and is thus covers in the warranty.One of our representatives will come agree you to make the necessary adjustments? We hope that this dem on strates iiF明our commitme nt 承诺with you and we hope that you will again turnto Greenfield Software for your with needs?Sincerely,4Dear Mi; Yu:Thank you very much for ____ about our mail order service?For the last 30 years Goldlion men's wear has been sold in major department stores worldwide and is now gaining international ____ through mail-order as well? We appreciate this _____ to include you on our mailing list and____ t hat the clothing selections in our catalogs are of the same _____ as those we sell in our stores.As you asked, we have ____ our latest catalog featuring most of our summer clothing selections. Orders from this catalog may be placed as late as August 31. You can _______ to receive our fall catalog in mid-July. Complete instructions for ____ your clothing size are on the center page of all catalogs, along with order information.We _____ y our interest in Goldlion and look forward to _____ you.Very truly yours,Part IV. Translation (共14 分,每⼩题2 分,)Directions: You are required to translate the Chinese into English.1.Your inquiry dated June 2nd.得到了我⽅迅速密切的关注° (Has obtained our best and immediate attention.)2.If our line of business matches your needs, please feel free to call or write us. We would be most happy to 不遗余⼒地为您服务。
10级国贸本《商务英语写作》复习大纲
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对外经济贸易大学继续教育学院函授英语《商务英语写作》模拟题12010. 11班级学号姓名成绩I. Multiple choices. Choose one best answer from the four given statements to fit in each sentence. (20%)B1. Whenever the price, time of shipment, payment terms, etc. are agreed ______, a transaction is concluded.A. withB. onC. toD. thatA2. We are glad to receive your order of yesterday, ______ regret that we can not supply ______ the end of May.A. but, byB. and, byC. but, forD. and, forC3.The bigger your audience, complicated communication channel choice becomes.A. moreB. it is moreC. the moreD. the mostA4. We confirm that we agree ______ your suggestions made in our last letter.A. toB. onC. withD. thatD5. The company in question does steady export business, satisfactory results in overseas markets.A. showB. to showC. showedD. showingA6. _____ these advantages we do not think there is any difficulty in pushing sale. A. With B. Together withC. WithoutD. AsD7. He always adopts in face of difficulties.A. a never saying die attitudeB. an attitude to say never dieC. an attitude of saying never dieD. an attitude of never saying dieC8. The market report indicates there is ______ market in South America for about 40 tons a year.A. bigB. noC. aD. theB9. The brochure covers a wide range of products we ______.A. deal withB. deal inC. hand inD. hand overA10. The goods have been dispatched and the shipping documents ______ the consignment are with us.A. forB. ofC. withD. toD11. Neither Mr. Babcock nor other clerical workers an additional reward.A. is givenB. was givenC. givesD. were givenC12. The goods are urgently needed. We, ______, hope you will deliver them immediately.A. in the caseB. soC. thereforeD. forD13. If you are interested, we will send you a sample lot ______ charge.A. withinB. forC. withD. free ofA14. This kind of cloth is durable, cheap and .A. easy to washB. ease of washingC. washing easilyD. ease to washC15. Thanks to the ______ work of our sales department, your last consignment has been all sold out.A. acceptableB. reasonableC. outstandingD. tolerableB16. ______ our general agent, you would also have to look after the advertising.A. To beB. AsC. BeingD. ForD17. Our market survey informs us that you are achieving great success ______ our chemical products.A. onB. toC. atD. withB18. We are pleased to tell you that the goodsin your order have been sent to you today.A. includingB. includedC. includesD. includeA19. WE are urgent need the goods, so would you please effect shipment of our ordered goods immediately.A. in…ofB. in…forC. at… forD. for…ofD20. We should be glad you would consider our application to further our study in your university.A. andB. whetherC. thoughD. ifII. Complete the following two letters with the words given. (10%)ship usual urgent reference interestenclose separate opened further delightedLetter 1We are 21 to inform you that your sports supplies have found a steady market here. Please 22 us the goods according to the requirements.As 23 , the payment for the above goods is going to be made by an irrevocable L/C 24 in your favor ten days after your acceptance of the order. Since our customers are in 25 need of the goods, please ship them by the first available vessel no later than July 30. for any delay in shipment, we will have the right to cancel the order.Letter 2With 26 to your inquiry of March 10 for our Rainbow Raincoat, we are pleased to 27 our latest catalogue and price list. Also, under 28 cover, we are sending you some samples in which you expressed an interest.Should you have 29 questions, please do not hesitate to write or call. We are always at your.We thank you again for your 30 in our products and look forward to your further orders.答案:21. delighted 22. ship 23. usual 24.opened 25. urgent26. reference 27. enclose 28. separate 29. further 30. interestIII. Blank filling. Supply the missing Prepositions(介词) in the blanks to make the letter complete.(1)We write to thank you 31 your quotation 32 July 8 and the samples of handbags you sent us.33 examining the samples, we feel quite satisfied 34 the quality of your goods and the way 35 which you handled our inquiry. It would be beneficial 36 both sides if a long-term business relationship could be established.However, our market research indicates that the prices you quoted appear to be37 the high side. Some of our clients worried that accepting such an offer would leave them 38 a small margin of profit on their sales.To keep the business running, we suggest you lower your prices 39 2%, which will help us to introduce your products into our market.Please inform us 40 your decision as soon as possible.答案:31. for 32. of 33. after 34. with 35. in36. for 37. on 38. with 39. by 40. of(2)This is just a short note to let you know that your order 31 April 2832 Legend II has been received and is being filled according 33 your usual instructions.Your purchases, which have been made so regularly 34 the past year, are always appreciated. Of course, we have not written 35 you an individual letter36 each of the orders, but we want you to know that we will always make every effort to supply you 37 quality merchandise 38 the most favorable terms and conditions.If you have any special needs that we can fill, please give us an opportunity to assist you. We appreciate your confidence 39 us and shall work even harder to offer you the most satisfactory service.May your success be continued and look forward 40 closer cooperation between us.答案:31. of 32. for 33. to 34. during 35. to36. for 37. with 38. at 39. in 40. toIV. Translate the following two letters. (30%)41.Dear Sir or MadamWe have noticed your advertisement in the April 15 Issue of Fashion Journal. We would appreciate it if you could send us a pamphlet as well as the catalogue and the price-list of your silk garments.We are a large chain of retailers and are looking for a manufacturer who can supply us with a wide range of silk garment for the local market.We hope you can allow us a large discount, since we are a big potential buyer.We are looking forward to hearing from you soon.Yours sincerely,Macy答案:尊敬的先生/女士:我们看到你们登载在4月15日时尚杂志上的广告。
商务英语写作的翻译复习题
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一、句子翻译复习重点:1.We can offer you a quotation based upon the international market.我们愿意提供一份按国际市场为准的报价表。
2.We write to introduce ourselves as one of the leading exporters ofgarments in China.我们想通过这份信来介绍一下我们公司, 我们是主要的中国时装出口公司之一.3.Any order you might give us will receive our careful attention.任何你提供给我们的定单,我们都会认真得对待.4.We are always in a position to quote you the most advantageous pricesfor higher quality merchandise.我们随时都愿意为你们提供价格最优惠而质量最好的商品.5.We shall be pleased to receive your order, which will have our promptand careful attention.我们将很高兴收到你们的定单,并会及时认真的对待.6.On the recommendation of China Bank, we have learned with pleasurethe name of your firm.通过中国银行的介绍,我们很高兴能认识你们贵公司.7.If you can supply goods of the type and quality required, we mayplace regular orders for large quantities.如果你们能提供给我们所要求的种类和质量的产品,我们将会长期大量订货.8.We are replacing the damaged goods and will send replacementscarriage paid.我们正在更换已经破损的货物,并即将发货,请注意运费已由我们缴付.9.In order to promote business between us, we are airmailing to yousamples, under separate cover, for your inspection.为了能促进我们双方之间的这比生意, 根据另函中的要求,我们将空运样品过来供你们检查.10.O ur latest price list and catalogue will be sent to you upon request. 根据你们的要求, 我们将会把最新的价格表和目录传给你们.11.W e take pleasure in enclosing the latest designs of our products,which are superior in quality and moderate in price and are sure to be saleable in your market.很高兴我们最新设计的产品已经接近尾声,这个产品不但质量好, 而且价格公道, 我们确信,这个产品在你们市场肯定有很好的销路. 12.W e are sorry we have to urge you to clear the balance immediately. 很抱歉,不得不催您, 立刻付清所欠赊帐..13.P rompt delivery would be appreciated as the goods are neededurgently.由于我们急需这批货物,如果你及时发货,我们将不胜感激.14.W e trust you will find our quotation satisfactory and look forward toreceiving your order.我们相信你们肯定会满意我们的报价,期待收到你们的定单.二、句子翻译复习重点:1、We guarantee our best services at all time.我们保证永远提供最好的服务.2、On the recommendation of China Bank, we have learned withpleasure the name of your firm.在中国银行的推荐下,很高兴能认识贵公司.3、We write to introduce ourselves as one of the leadingexporters of garments in China我们想通过这份信来介绍一下我们公司, 我们是主要的中国时装出口公司之一.4、Our latest price list and catalogue will be sent to you uponrequest.根据你们的要求, 我们将会把最新的价格表和目录传给你们.5、Any order you might give us will receive our carefulattention.任何你提供给我们的定单,我们都会认真得对待6、We are always in a position to quote you the mostadvantageous prices for higher quality merchandise.我们随时都愿意为你们提供价格最优惠而质量最好的商品.7、It would be appreciated if you would send us at yourconvenience catalogues of any new models of watches with theirquotations.如果方便,希望贵公司能提供给我们一份最新型号手表的目录及他们的报价表,我们将不胜感激.8、In order to promote business between us, we are airmailing toyou samples, under separate cover, for your inspection.为了能促进我们双方之间的这比生意, 根据另函中的要求,我们将空运样品过来供你们检查.9、We are replacing the damaged goods and will sendreplacements carriage paid.我们正在更换已经破损的货物,并即将发货,请注意运费已由我们缴付.10、We can offer you a quotation based upon the internationalmarket.我们愿意提供一份按国际市场为准的报价表。
商务英语写作复习资料习题.doc
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商务英语写作复习资料I ・ Choose the Best Answer.1.We _____ be glad if you could send us samples and quotations.A.shallB. willC. shouldD. could2.If you find our price ______ , please send us an email for our final confirmation.A. acceptanceB. acceptedC. acceptingD. acceptable3.By joint efforts we can _____ both friendship and business.A. increaseB. promoteC. expandD. extend4.The sugar was dispatched two weeks ago and _________ you by now.A・ should have reached B・ should reachC. have reachedD. reach5.We wish to establish direct business relations _________ you.A. for Be with C. from D. to6.Please send us your __________ catalogue together with samples you can let ushave.A. illustrateB. illustratedC. illustratingD. illustration7.We shall appreciate it if you will see to it that amendment is cabled ________delay.A. inB. out ofC. withinD. without& We are unable to ______ with your request in your letter of Jan. 31, 2002.A. composeB. confirmC. conform D・ comply9.We offer these goods subject ___________ their being unsold on receipt of your order.A. inB. withC. onD. to10. ________ , we are interested in building business trade relations throughout theworld.A. As your requestB. For your confirmationC. You informed D・ For your information11. ______ y ou can reduce your quotations, we shall have to buy elsewhere.A. BeforeB. AfterC. Seeing thatD. Unless12.We are not in a position to supply you, as the goods are ______ .A. without stock C. out of stockB.outside in stock D. no stock13.The goods under Contract NO. 3617 left here _______ •A. in a good conditionB. in good conditionsC. in good conditionD. in the good condition14.We are ____ your letter of January 8 and will duly act on your instruction.A. upon receipt ofB. in receipt ofC.receiveD. to receive15.Our best quality products will find a ready _____ in your area.A. marketB. orderC. customerD. consignment16.Could you make us a firm offer ____________ shoes?A. ofB. forC. offD. at17.We ____ you for the special offer you send us.A. thankB. appreciateC. be gratefulD. thankful1& We are looking forward to ____ your L/C for Order No 123.A. receive receivingC. be received D・ be receiving19.As it involves only a small ______ , we hope you will have no difficulty on promotion.A. qualityB. figureC. quantityD. number20.The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform with21.We will forward all the necessary information of the item mentioned above ___ receipt of your specific inquiry.A. at of C. upon D. for22.We offer these goods subject __________ their being unsold on receipt of your order.A. inB. withC. onD. to23Will you please send us your catalogue together _____ a detailed offer?A withB toC ofD for24We are well acquainted ______ the market conditions in Southeast Asia.A. ofB. withC. forD. in25.When submitting our quotation, we suggested that the relevant L/C as early as possible.A> be established B. establishesC. is establishedD. would be established26.As you failed to make delivery in time, we have no choice __________ our order with yoiLA> but to cancel B・ but cancelC. but cancelingD. but cancelled27.We shall appreciate __________ us CIF Melbourne.A you quote B・ you to quoteC・ you quoting D. to you quoting28.We have been happy to ____________ your credit based on your promise to pay according to our terms.A. expandB. prolongC・ extend D. lengthen29.The stipulations in the relevant L/C should strictly __________ the terms set forcein our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform withII .In Each Blank Space Write out the Word with the First Letter Given. 1. Please make out your Sales Contract in t _____ •2.Since we s _________ i n the export of cotton and rayon goods, we wish to express our desire to trade with you in this line.3.Our urgent need of the goods requires prompt s ______ , for any delay in it would cause us inconvenience.4.If you do not have any of the listed in stock, please do not send s ___________ intheir place.5.Owing to heavy c ________ ,many orders haven,t been made, we can only acceptorders for October shipment.6.If the first order proves satisfactory, we will place with you many r ___________orders.7.We look f ______ to your further orders.8.Thanks to your c ________ , we succeeded in putting the deal through.9.We think that the quality of other products does not m ___________ up to that ofours.10.Fm ready to place an o _______ with you, but only one condition is that the goodsare confined to us.11.We are in the market for bed-sheets and would like you to q ________ us on theCFR Paris basis including sizes, colors and patterns.12.Will you please send us s _____ of the best printing papers you can offer of thefollowing kinds答案I.tri plicate 2・ specialize 3. shipmont 4. substitutes 5. commitments6.repeat 7・forward 8. cooperation 9・measure 10・ ordorII.quote 12・ samplesIII.Translate the Following Sentences into Chinese・1.We very much hope that you will be able to attend our wedding ceremony and lookforward to meeting you on 22 November.2.Customers will be provided with the best service owing to our long experience in the catering business.3- On behalf of every staff in the company, I would like to sincerely congratulate you on your recent appointment to General Manager of the Nottingham Bureau.4.We have great interest in importing your Ivory camera displayed at Guangzhou Trade Fair.5.Under the circumstances, all we can do concerning your request is to suggest you change to one of our European tours.6.Although the ABC Company has reserved the clubhouse for Saturday, we can instead offer you our conference room, which seats 60.7.The recommendation is based on the research I^ve done in the past three years, andI believe it will work well.8.We are interested in importing motorcycles and would be grateful if you wouldsend us a copy of your latest catalogue, your price list, and export term.9.As our market is now somewhat slow and prices are generally low, you can very fortunate in making purchase at this time.10.For your information, the market is strong with an upward tendency. We recommend your immediate acceptance.答案:1.我们非常希望你能参加我们的结婚典礼,希望能在11月22日那天见到你。
商务英语写作期末复习资料
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《商务英语写作》期末复习资料一.商务写作基础知识简答题1.商业书信一般由信头(opening)、正文(body)和信尾(closing)三部分组成,那么信头部分一般包含哪些内容?2.收信人地址一般包括什么内容?请编写一个收信人地址来举例说明3.商业信函如果超过一页,第二页开始的随后各页应注明什么?4.宽式标点和严式标点的区别,请举例说明。
5.根据所给例子分析电子邮件地址的构成。
例子:; ;6.什么是enclosure(附件)?一般可以采用什么方法表示信函中还有附件?7.商业书信一般由信头(opening)、正文(body)和信尾(closing)三部分组成,那么信头部分一般包含哪些内容?8.写信日期:12/06/2011是指哪一天?美国和英国日期的写法有什么区别?是什么意思? bcc是什么意思?两者的区别。
10.长篇业务报告的结构包括引言、报告正文、补充说明。
请具体说明各部分的具体内容。
二、商务信函类型判断:根据所给的句子,判断其所属的商务信函的类型:查询信、复查询信、销售信、订购信、催款信、付款信、投诉信、复投诉信、求职信、社交信。
1.Could you please send me a catalogue of your office equipment range?2.Would you like to know which toothpaste most dentists use?3.Further to my letter of 2 July in which I requested that you pay the outstandingsum of S$3750 to our account, I was disappointed to discover yesterday that we have still not received a cheque from you fro the overdue amount.4.Enclosed please find our cheque to the sum of HK$55,200 in full settlement ofthis invoice.5.Thank you for your fax dated 25 March requesting the above mentioned report onthe retail industry in the USA. I take great pleasure in enclosing details of this report.6.We agree to your quoted prices, as stated above, and anticipate receiving thegoods on or before 10 October.7.I should like you to replace these faulty disks with fully-functioning Grade‘A’ disks within the next week.8.We take all our customers’ comments seriously. With this in mind, we are morethan happy to make special arrangements to have your order ( no. 735228) delivered in the next three days.9.I should like to apply for the position of Senior Secretary at your company thatwas advertised in the Classified Section of the Business Post on 7 December.10.I was really delighted to hear that you have been elected to the Board of Directorsat Aston Engineering. Let me among the first to congratulate you.11.I should appreciate further details about the camera you advised in PracticalPhotographer.12.In independent tests, the CX2 showed that it was up to twice as reliable as otherleading brands.13.If you are experiencing difficulties with our payment scheme, please come toour gallery and discuss the matter.14.I am enclosing a cheque for S$3750 to clear the outstanding balance of my accountwith Jamboree Art Gallery.15.Thank you for your letter of 30 November requesting a quotation fro the proposedrefurbish of your refectory and office furniture.16.Please arrange to send us the following books for an exhibition which we arearranging of the work of contemporary Hong Kong photographers.17.I am afraid I really must complain about the quality of these machines. You appearto have supplied us with a product which falls far below the standard our customers expect.18.I refer to your letter of 27 March 2011 regarding the standard of the VCRs wesupplied to you recently. Thank you for bringing this matter to our attention.19.I enclose my resume and look forward to having the opportunity to answer anyquestions you may have regarding my application.20.I take great pleasure in inviting you to an exclusive exhibition of the worksof the Mexican sculptor, Joachim Paz.三、信函翻译书上的信函翻译,重点复习P10 Subject: Integrated Circuit BoardsP71 Forthcoming cultural and educational events四、写作Section A:Requirements: Write a reply to the following letter. You should include all the necessary parts of a business letter and provide necessary information according to the original letter.原信见P76回复信件P92Section B:Write a letter for the following situation.You have just received a letter pressing for overdue payment. Write a letter of payment to include the following particulars.(1)Explain that payment was delayed because your accounting department made anoversight in making remittance.(2)Inform the seller that the sum has been sent to him by Telegraphic Transfertoday.Section B:Write a letter to order something from a foreign company. Please include the following information:(1)previous contact(2)details about the items you ordered, such item number, quantity, color, size,unit price, total price, etc.(3)time for delivery, payment terms and discount。
商务英语写作复习题
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商务英语写作复习题1.建立业务关系的信函●信息来源(告知对方你是从何渠道了解到对方的)●对你的公司做简单介绍(公司的业务范围,稍稍“宣传”一下你公司的产品和服务。
●写信的目的(你想与对方做什么生意,比如,想购买对方的产品,推销你自己的产品,想与对方建立合资公司等)。
●表达与对方合作和早日收到回复的愿望。
Sample LetterMay 10, 2003Dear Sirs,We have obtai ned the name and address of your corporation from the Commercial Counselor’s Office of your Embassy in our country, through whom we learned that you are the manufacturers and exporters of bamboo products.We are very pleased to communicate you for the possibility of trading together. We have been in business as importers of general merchandise since 1965 and can particularly boast of having vast and wide experience in the business line of bamboo products. Our bankers are Guarantee Trust bank, Holland, from whom you will be able to get any information you may require concerning our business character and financial standing.We should appreciate it if you would let us know your trade terms and forward us copy of your catalogue or helpful literature and your latest price list.We look forward to the pleasure of hearing from you soon.Yours faithfully2.订购函你公司准备向某公司订购一批产品。
商务英语写作复习大纲(含答案)
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2021年上半年学位综合评定考试《商务英语写作》考试大纲1、基础知识本课程的“基础知识”包括初中、高中所学英语词汇、语法、英美国家各类一般性知识、标点符号等知识点。
说明:各类专业课程包含大量的概念、术语、理论之类,其中包括了许多“考点”或“知识点”,比如说“计算机系统的基本组成”“计算机各部件的主要功能”“软件的概念”“软件的分类”等。
但是英语写作(其实英译汉和汉译英也是这样)从来都是主观题,需要综合应用从小学以来所学的各类知识。
本课程“商务英语写作”尤其需要长时间的复合式训练。
所以说,复习大纲难以提供与其他课程类似的复习内容罗列(即知识点之类)和复习题——除非把小学以来的教材或课本全都罗列出来。
2、考试题型一、选择题(共20分)本大题共有10道小题,每小题2分,共20分。
每题有一个空,请在下面所给的A、B、C、D四个选项中选择一个正确的或最好的词或词组。
单项选择是早已广泛采用的一种考试和练习形式,在考试题中一般占有20%的比重。
这种题型涉及各种词语的运用、句子结构、习惯用法等一般语言现象和经贸英语中常见的语言现象,内容涵盖外贸实务的大部分流程和环节。
这种形式多以英语句子为单位,要求在每题下面所给的A、B、C、D四个答案中选择一个正确的或最好的答案。
这一题型可以综合地检查学员所掌握的各个语法方面,测试理解和综合运用语言的能力,同时保证了评分的客观性。
一般而言,一道题只有一个考查点,这可以是介词、连词、名词或其他词类的用法,也可以是关系词等从句的前后协调,少数情况下还涉及进出口业务中的习惯表达方式。
按照以往考试后的“评分参考”,本题每题1分,每道题只可以选择一个答案。
本复习大纲的编排方式上,分为介词、从句、动词、连词、术语和习惯表达等五项内容,兼顾其它相关的语言现象。
附有全部练习题的答案。
复习题示例特别说明:业务内容多为商务活动中常见的,但词汇和语法均属初高中程度。
1. Steve won’t go to Malaysia next week. ______.BA. Either Mr. Zhang willB. Neither will Mr. ZhangC. Mr. Zhang won’t neitherD. Neither won’t Mr. Zhang2. Can you ______ people on the phone by the sound of their voice?CA. make ofB. make upC. make outD. make over3. By the time the course ends, we ______ a lot about English writing.DA. will learnB. will be learningC. have learntD. will have learnt4. Our company’s business is the import of ______ fish from foreign markets.DA. liveB. aliveC. livedD. living5. An expert, together with some engineers, ______ to help repair this production line.AA. was sentB. were sentC. is sendingD. are sending二、词语替换题(共20分)本大题共有10道小题,每小题2分,共20分。
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《商务英语写作》作业设计课程名称商务英语写作课程代码 04授课专业、班级商务英语专业二年级总学分 4总学时642013年12月30日《商务英语写作》学生作业方案一、作业设计思路1、作业目标:《商务英语写作》课程根据涉外商务助理和外贸业务员两大岗位的工作任务设计教学项目,训练学生用英语有条理地组织商务信息,起草规范得体、条理清晰的商务文书,合理利用商务交流中的礼节和技巧,建立有效的商务沟通的能力。
具体训练目标如下:(1)能够根据招聘广告并结合个人实际情况,熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书(2)能够运用商务交际中的礼节和技巧,撰写英语邀请函、感谢信、祝贺信等常见社交类文书(3)能够规范地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书(4)能够比较规范地撰写英语名片、简章、推销函等主要商务宣传文书(5)能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。
2、作业的次数:本课程分五个单元15个模块,以某大学毕业生从商务助理到外贸业务员的经历为中心,每个单元均采用项目化教学,采用课内课外双线并行的训练模式。
(1)本学期课堂作业:课堂内完成与15个模块主题相关的课内写作项目,同时训练学生口头表达、团队协助等综合素质。
(2)本学期课外作业:小项目作业5次,分别为学习规划及邀请函、通知、备忘录和名片等主题;论坛作业3次,分别为电子邮件、会议纪要和学习反馈等,另要求在线讨论与答疑,次数不定。
(3)综合性大作业:4次,分别为来自企业具体情景下的求职信与个人简历、商务报告、销售函和询盘信。
3、作业项目来源:作业来自于密切合作企业的实例,主要合作企业为湖州瑞丰纺织印染有限公司、湖州德马物流系统工程有限公司、湖州米皇羊绒制品有限公司、湖州三鑫纺织印染有限公司、湖州翔顺丝绸有限公司等。
4、作业要求、批阅和评价方法:课堂作业以学生为主体,由学生自己操作,再分析样文和易错点,本模块不评分。
小项目作业和综合性大作业均要求学生在《商务英语写作作业册》里书面完成,内设计有详细的作业要求;小项目作业以“组员互评方式+教师审阅”方式进行评价,训练学生对自己作品的纠错能力,占平时成绩的10%;课程论坛作业要求学生发帖自行讨论,根据学生主动回答情况及正确率由企业兼职教师酌情给分,占平时成绩的10%。
综合性大作业以教师评阅与反馈方式为主,占平时成绩的20%。
二、作业安排表三、综合性大作业1. 广州瑞丰纺织有限公司求职文书撰写(1)项目来源由湖州瑞丰纺织印染有限公司提供招聘要求与相关素材。
项目设计时,替换了公司名称等真实信息。
(2)具体内容和要求内容:根据广州瑞丰纺织印染有限公司在网络上所刊登的招聘国际贸易业务员广告,撰写一封英文求职信和个人简历。
要求:了解该公司详细情况及对招聘岗位的具体要求,根据自身条件对应招聘要求撰写求职信和个人简历,要求做到格式正确、内容完整、突出自身优势,求职信中适当推销自己,能得到雇主的关注。
2. 班级月度零用钱调研报告或校园店铺经营状况调研报告撰写(1)项目来源由教师提供商务调研报告的可选选题:班级月度零用钱调研报告,或校园店铺经营状况调研报告。
考虑到商务报告内容的局限性,项目设计时选择了贴近学生校园生活的、易操作、易统计、易归纳的选题。
(2)具体内容和要求内容:①选择一班级,对该班同学每月零用钱使用情况进行调研。
在此基础上形成调研报告,内容要求有调研数据和调研总结。
②选择一校园店铺,对该店铺的经营现状进行调研。
在此基础上形成调研报告,内容要求有调研数据、调研总结和相应对策。
要求:在报告撰写前以项目组为单位进行自由选题并在课堂上选派代表进行选题理由的口头陈述。
根据所选课题进行实地调研,做到项目组人人有任务分工,数据真实、统计正确,形成的结论或对策有针对性、可行性。
3. 公司简介、主营产品推介和产品销售函撰写(1)项目来源教师提供全球500强公司名录,由学生从中选择熟悉的公司进行公司简介。
并在该公司主营产品中选择一款产品做重点推介,在此基础上进行产品销售函的写作。
(2)具体内容和要求内容:①选择全球500强公司名录中的一个知名公司,为其制作公司简介PPT并口头陈述②选择该公司主营产品中的某一款产品做产品推介PPT并口头陈述③为该款产品撰写一封销售函要求:公司简介PPT内容完整简洁,产品推介PPT能突出产品的卖点;销售函在写作中要求能体现一定的营销技巧,语言规范得体,格式正确。
4.纺织品外贸业务工作室收到的询盘回复(1)项目来源由我校纺织品外贸业务工作室提供真实的询单案例,并使用阿里巴巴商务网()完成本项目。
(2)具体内容和要求:内容:我校纺织品工作室收到一封询盘信,询问2000条羊毛毯CIFC 3% 至墨尔本的报价、付款方式和装运情况,请查阅阿里巴巴商务网站上的信息找寻供货商,并根据实际情况进行回复。
要求:查阅并附上相应供货商的信息,掌握贸易条件,做好价格测算,进行恰当的回复。
要求符合商务英语写作5C原则,内容清楚、完整、简洁、正确和语气得当。
商务英语写作复习要点及题型:I : True or false ( 10 points )10II:Word and phrases ( 20 points )20III : Translation ( 30 points )10 sentences in all (VI : Writing Practice ( 40 points)国贸12 级商务英语写作课程作业方案 :期末考试题型及重点内容:1.True or False1. Business writing is writing for business purpose.2 Format is very important in business writing but format is not the only thing in writing an effective business document.3 RSVP means the VIP guests in invitation cards writing.4 A business letter usually includes two parts -- the heading and the body.5 Business emails are similar to personal emails in tones and words choosing.6 A formal report is usually longer and more complex than an informal report.7 Minutes should be accurate, so you need to record every topic discussed on the meeting, even those irrelevant to the business at hand.8 “References” are some useful books which we would refer to in resumes writing.9 The main purpose of a thank-you letter is to say “Thank you!”to the receiver.10 Business people prefer choosing indented style in business letters writing.II. Words and Phrases1. 客服代表customer _____ representative2. 被提升为be _____ to3. 求职目标career _____4. 优秀学生干部_____ Student Leader5. 始终不渝的支持_____ support6. 生效come into _____7. 由……主办be _____ by8. 以……名义 in _____ of9. ……的目的_____ of10. 人事部经理_____ Manager11. 敬请出席 request ------- of your presence .12. 盛情款待 generous --------13. 依照 in ----- with14. 邀请信——————letter15. 着装要求 dress------III. Translation (30%, 3 points for each sentence)1. I can offer your firm a broad skill set with an emphasis on creativity and analysis.2. To obtain a position related to computer design and application, which can offer some challenge jobs.’m highly organized with skill in coordinating and motivating workers4. With your experience and proven capability in the trade, I am sure your organization will be a huge success. Please accept my sincere congratulations and best wishes on your new business!5. I have been informed of the meeting and would ask for an overheadprojector for the meeting.6. All staff and their family members are welcome.7 We look forward to a happy and successful working relationshipwith you .8.At any rate ,I want to thank you for your consistent help tothe progressing of our company.9.You “ll be glad to know that your request for reimbursementfor travel expence is granted.10.真诚地盼望您能与我们一起共享此次盛事。