商务英语一级口语考试翻译真题汇总

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商务英语考证认证（一级）辅导翻译练习答案

商务英语考证认证（一级）辅导翻译练习答案第一篇：商务英语考证认证(一级)辅导翻译练习答案1．我方客户急需此货，务请贵方在合同规定的期限内交货。

否则，我方只好向你方索赔并保留取消合同的权利。

2．保险单准备好后希立刻交给我们。

请确认承保上述货物。

3．这批货是专为贵公司定牌生产的，目前已备妥待运。

如撤消合同，给双方都会造成损失。

经我公司认真研究，提出以下建议供你方参考：由我方将货物空运你处，赶上销售旺季，运费差额，由双方各负担一半。

4．我们会尽力推销，但是提高15%的销售额对我们来说是否太高了点。

因为经济不景气，对于消费品的需求目前已经呈现下降趋势。

5．自从我们在孟加拉国开始销售你们的产品已经近十年了。

我们尽了很大努力在达卡乃至全国介绍宣传你们的产品。

6．投标自开标之日起有效期为120天。

如已中标，投标将继续有效，直至合同生效。

7．我们总是乐于与贵公司做买卖，并将继续以高质量的工业设备为您提供服务。

8．感谢您的订货和要求。

为有机会尽我们所能为您服务不胜感激。

9．我们非常感谢您对我公司可供出口的各种地毯的关注。

我们将一如既往尽最大的努力把事情办好。

10．如果您正在为如何使业务发生翻天覆地的变化而大伤脑筋时，千万不要错过4月18日星期六的网络会议啊。

11．当您在家或公司拥有一台电脑时，您多少次曾经自言自语道：“总有专家陪着我该有多好啊！”，或者“我真希望无论何时都有人指导我操作电脑！”。

12．请马上填单订货，此报盘有效期至2005年7月20日下午6时。

不要错过这一大好时机，您将品尝到最美味的罐头食品。

13．如果我们的产品符合您的需求，请随时来电来函，我们将不遗余力地为您服务。

14．为了庆祝财政年度的结束，我们将位于伦敦的办公室举行小型宴会，如果您有时间，欢迎前来参加。

15．在成功地为很多可户服务之后，我们原来的办公室地点已不再满足客户的需求了。

我们高兴的通知您我们将迁往新的办公地点，我们相信在新的办公地点，我们能为您提供更好的服务。

catti英语一级考试真题及答案

catti英语一级考试真题及答案一、听力理解（共20分）1. What is the woman going to do this weekend?A. Visit her parents.B. Go shopping.C. Attend a concert.D. Work on a project.Answer: B2. Why did the man refuse the job offer?A. He didn't like the salary.B. He had another job offer.C. He wanted to stay in his current position.D. He felt overqualified for the position. Answer: C3. What is the main topic of the lecture?A. The history of art.B. The impact of technology on society.C. The role of education in personal development.D. The importance of environmental conservation. Answer: D4. What does the woman suggest the man do?A. Take a break.B. Change his schedule.C. Seek professional help.D. Talk to his supervisor.Answer: A5. What is the man's opinion about the new policy?A. He thinks it's too restrictive.B. He believes it's necessary for safety.C. He's unsure about its effectiveness.D. He finds it inconvenient.Answer: B二、阅读理解（共30分）Passage 16. According to the passage, what is the primary reason for the decline in bee populations?A. Pesticides.B. Habitat loss.C. Climate change.D. Disease.Answer: B7. What is one of the consequences of the decline in bee populations mentioned in the passage?A. Decreased crop yields.B. Increased food prices.C. Loss of biodiversity.D. All of the above.Answer: DPassage 28. What is the main purpose of the article?A. To describe the history of a famous company.B. To discuss the benefits of a new technology.C. To analyze the impact of a recent economic policy.D. To argue for a change in environmental regulations. Answer: B9. What does the author suggest as a solution to the problem discussed in the article?A. Increased government funding.B. Greater public awareness.C. Collaboration between businesses and governments.D. Stricter regulations on industry.Answer: C三、翻译（共30分）10. Translate the following sentence from English to Chinese: "The rapid development of technology has changed the way welive and work."Answer: 技术的快速发展改变了我们生活和工作的方式。

商英一级考试真题答案

商英一级考试真题答案一、听力理解（共20分）1. What is the man's occupation?A. TeacherB. DoctorC. EngineerAnswer: C2. Where does the conversation most likely take place?A. At a restaurantB. In an officeC. At a conferenceAnswer: A3. What is the woman's opinion about the new project?A. She is excited about it.B. She is concerned about the budget.C. She thinks it's too risky.Answer: B4. What does the man suggest they do next?A. Schedule a meeting with the client.B. Review the financial report.C. Prepare a presentation.Answer: A5. What is the main topic of the discussion?A. Marketing strategyB. Product developmentC. Supply chain managementAnswer: A二、阅读理解（共30分）Passage 16. According to the passage, what is the primary goal of the company?A. To increase market shareB. To improve customer satisfactionC. To reduce operational costsAnswer: B7. What is the company's strategy to achieve its goal?A. Reducing pricesB. Enhancing product qualityC. Expanding the product lineAnswer: BPassage 28. What is the main advantage of using online marketing?A. Lower costsB. Wider reachC. Faster response timesAnswer: B9. What is the author's opinion about traditional marketing methods?A. They are outdated.B. They are still effective.C. They are too expensive.Answer: B10. What does the passage suggest about the future of marketing?A. It will be dominated by online strategies.B. It will rely on a mix of online and traditional methods.C. It will focus on personalization.Answer: B三、语法与词汇（共20分）11. The company has announced that it will ________ a new product next month.A. launchB. landC. crashAnswer: A12. Despite the economic downturn, the company managed to________ its profits.A. maintainB. decreaseC. eliminateAnswer: A13. The manager asked her team to ________ the report before the meeting.A. reviseB. reverseC. reviseAnswer: A14. The new policy will come into ________ on January 1st.A. effectB. affectC. defectAnswer: A15. The company's success can be attributed to its ________ approach to innovation.A. aggressiveB. defensiveC. passiveAnswer: A四、写作（共30分）16. Write a brief email to a potential client introducing your company and its services. (10 points)17. Compose a short report summarizing the key findings of a recent market research study. (10 points)18. Draft a memo to your team outlining the steps to be taken in response to a customer complaint. (10 points)。

商务交际英语1历届考试的所有翻译题

V . TRANSLATION （3段短文，每段5分，共15分）Translate the following passages into Chinese:36. Meetings are an important method of exchanging information in any business setting. There are board meetings, conferences, training sessions, and staff meetings. A meeting may consit of a supervisor and one employee, a group of colleagues, or employees and their vendors or clients.A: 会议是商务环境中一种重要的交流信息的方式。

会议的类型有董事会、业务会、培训会和全体职员会。

一次会议的参加者可能会由一名主管、一名雇员、一组同事、或业务员以及他们的供货商或客户所组成。

37. Before wirting a report, you must do some preliminary work. Even if you are simply reporting facts, you must gather those facts and then arrange them in an easy-to-follow, logical sequence. A: 开始撰写报告前，必须先做一些准备工作。

即使是简要报告情况，也必须收集有关材料，然后进行整理使之合乎逻辑，容易理解。

38. In a personal setting, listening deepens relationships. The power of listening in our personal relationships is immense. When we listen to someone, we are saying nonverbally, “You are important.”The failure to listen sends a message to a person that he or she is unimportant.A: 在社交场合，聆听加深人际关系。

07版全国国际商务英语考试(一级)口语答案

Reference Key for Simulated Test of Chapter 1Section ASample TalkWhen meeting old or new customers or business partners, people seldom get directly down to business after exchanging greetings because that might be thought too business like, cold and abrupt. Both parties need a bit warming-up.So they resort to small talk, talking about impersonal topics such as weather, food, local impression, etc.，among which, the safest and most popular topic is weather. People like talking about weather for it offends nobody, yet it affects everybody’s life. It is of great concern to business people who travel a lot. Whenever they come to a new place, the first thing they notice is the weather difference.Besides weather, you can talk about local food, people or places of interest. But be sure not to touch upon sensitive political or religious issues especially when your stand is at odds with your partner. If you do, amid heated discussion, you might lose your head, lose your temper and worst of all, lose the customer!Therefore, be careful with the choice of the topics for small talk. A congenial chat may pave your way to further business discussion while improper small talk may ruin your business opportunity.Section BReference Key for Sentence Interpretation from Chinese to English：1. 您一定就是我们盼望已久的客人莫卡帕先生吧。

全国商务英语一级口语考试真题

全国商务英语一级口语考试真题考试时间：120分钟满分：100分姓名：____________班级：_____________学号：_____________1、The early Americans wanted the King to respect their rights. [单选题] *A. 统治B. 满足C. 尊重(正确答案)D. 知道2、60．—Are you ready?—Yes. We can start ________ any time. [单选题] *A．at(正确答案)B．inC．toD．for3、( ) The salesgirls in Xiushui Market have set a good example______us in learning English. [单选题] *A. to(正确答案)B. forC. withD. on4、( ) She keeps on learning English all the time. So far, she______three books of New Concept English. [单选题] *A. has learned(正确答案)B. have learnedC. had learnedD. learn5、2．The villagers want to have a bridge. Can this dream ________? [单选题] *A．come outB．get awayC．come true(正确答案)D．get out6、67．—What can I do for you?—I'm looking at that dress.It looks nice.May I ________？[单选题] *A．hold it onB．try it on(正确答案)C．take it offD．get it off7、My friend and classmate Selina（)running in her spare time. [单选题] *A.likeB. likes (正确答案)C. is likedD. is liking8、( ) Do you have any difficulty _____ these flowers？I’d like to help you if you need.[单选题] *A in planting(正确答案)B for plantingC with plantingD to plant9、They went out in spite of rain. [单选题] *A. 因为B. 但是C. 尽管(正确答案)D. 如果10、There are many beautiful _______ in the wardrobe. [单选题] *A. bookB. dresses(正确答案)C. cell phoneD. grocery11、_______ your parents at home last week? [单选题] *A. IsB. WasC. AreD. Were(正确答案)12、32．Mr. Black is ______ now, so he wants to go to a movie with his son. [单选题] * A．busyB．free(正确答案)C．healthyD．right13、He either watches TV _______ reads books in the evening. [单选题] *A. or(正确答案)B. andC. toD. so14、68．—How ________ apples do you want?—I want two kilos. How ________ are they?—They are 5 yuan. [单选题] *A．much; manyB．many; much(正确答案)C．many; manyD．much; much15、We _____ three major snowstorms so far this winter. [单选题] *A.hadB. haveC. have had(正确答案)D.had had16、David ______ at home when I called at seven o’clock yesterday evening. （）[单选题] *A. didn’tB. doesn’tC. wasn’t(正确答案)D. isn’t17、The house was completed five months ago. [单选题] *A. 完成(正确答案)B. 复杂C. 开始D. 装着18、--Jimmy, you are supposed to?_______ your toys now.--Yes, mom. [单选题] *A. put upB. put onC. put away(正确答案)D. put down19、This is _________ my father has taught me—to always face difficulties and hope for the best. [单选题] *A. howB. whichC. that(正确答案)D. what20、33．Body language is even___________ and ___________ than any other language. [单选题] *A．stronger, loudB．strong, louderC．strong, loudD．stronger, louder (正确答案)21、( ) .Would you please ______me the gifts from your friends? [单选题] *A.to showB. showingC. show(正确答案)D. shown22、96．Let's cross the street from school. There is a park ______ the school. [单选题] * A．far fromB．next toC．atD．opposite(正确答案)23、--Whose _______ are these?? ? ? --I think they are John·s. [单选题] *A. keyB. keyesC. keys(正确答案)D. keies24、The boy lost his（）and fell down on the ground when he was running after his brother. [单选题] *A. balance(正确答案)B. chanceC. placeD. memory25、72．—? ? ? ? ? ? ? ? ? ? ? ??—Yes, please. I want a sweater. [单选题] *A．How muchB．Can I help you(正确答案)C．Excuse meD．What will you take26、Sometimes Americans are said to be _____. [单选题] *A superficially friendB superficial friendC. superficial friendlyD. superficially friendly(正确答案)27、Can you give her some ______ ? [单选题] *A. advice(正确答案)B. suggestionC. advicesD. suggest28、It is my _______ to meet you here. [单选题] *A. pleasure(正确答案)B. pleaseC. pleasedD. pleasant29、7．—________ is the Shanghai Wild Animal Park?—It’s 15km east of the Bund. [单选题] *A．WhoB．WhatC．WhenD．Where (正确答案)30、He is going to _______ a party this evening. [单选题] *A. hold(正确答案)B. makeC. needD. hear。

32全国国际商务英语培训认证考试（一级）口语模拟试题01参考答案

32全国国际商务英语培训认证考试（一级）口语模拟试题01参考答案全国国际商务英语培训认证考试口语模拟试题全国国际商务英语培训认证考试（一级）口语模拟试题（1）参考答案Section AConsumer buying behavior is a complex matter affected by many factors:Culture is one of the factors that influence behavior. Culture refers to a set of values, ideas, and attitudes accepted by a group of people. It generally determines what people wear, eat, reside and travel, and what people like and dislike. So, it deeply influences people's buying behavior.People's social class is another important factor. It determines the type, the quality and quantity of products or services that a consumer buys and uses. People's role within society, their education and income have impact on their lifestyle, so what they buy differs. To some extent, consumers of similar social rank tend to have similar buying behavior.Marketing and advertising obviously influence consumers as well. They try to evoke consumers to purchase a particular product or service. Or, they persuade those consumers who have already tried the product to reuse. They also help establish consumers' brand loyalty.All these factors are connected to influence customer buying behavior.Section B1. The CN-21 recorder is out of stock now and we no longer produce it.2. Samples were sent to your company on July 1st and shouldhave reached you in 3 days.Section CA: Shall we have a talk about terms of payment for Order 061030?B: OK.A: I suppose confirmed, irrevocable L/C at sight should be adopted as the mode of payment.B: We usually require T/T in advance. We don't accept any other terms of payment.A: Y ou know, an irrevocable L/C gives exporters the additional protection of banker's guarantee.B: But the banking fee for L/C at sight is too high.A: If you can make an exception and accept L/C at sight, it will help us greatly.B: Eh, what do you say to 50% by L/C at sight and the balance by T/T in advance?A: That's great!B: But I should mention that such terms can be used only once as a special sign of encouragement.A: I understand. Let's put this in the contract.B: Y es.125。

商务英语认证考试(一级)口试翻译题

14. 去年我们产品的市场占有率超过了45%。 The market share of our products exceeded 45% last year.
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15. 我们的工厂接近原料供应地，产品价格很有竞争力。 Our factory is close to the sources of raw materials, so our products are very competitive in terms of price.
An outstanding corporate culture is the key to an enterprise’s success.
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7. 本地政府很有远见，营造了有利投资的环境。
The local government is far-sighted and has created a favorable environment for investment. 8. 我们的采购量通常很大，每次订货量在10000箱以上。
We usually purchase in large quantities and each order is more than 10,000 cases.
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9. 我们的产品享誉国际，畅销30多个国家。 Our products enjoy a good reputation in the world and sell well in more than 30 countries.
10. 我们已经谈妥了支付条款，接下来谈运输条款吧。 We have agreed on payments. Let us move on to transportation terms.

商务英语听说考试以及答案

《商务英语听说I》试卷及其答案（本试卷共2页, 考试时间为90分钟）I.Giv.th.English/Chines.Equivalents.（10×1=10分）.1.总....2.年营业..3.毛......4.环保.. 5.圆形6.duty-free7.candidate8.public relations9.subsidiary company10.personnel departmentII.Interpretin.th.followin.conversation.(2×15=30分)1.A: 你毕业于哪所大学？B: 我毕业于山东外国语职业学院。

A: 你什么时候毕业的？B: 我2019年毕业的。

A: 你学什么专业？B: 应用英语A: 你大学成绩怎样？B：还不错, 平均分85分。

A: 你的英语水平如何？B: 我二年级通过了大学英语四级A: 你希望起薪是多少？B: 我想月薪3000元起。

A: 你有什么问题要问我吗？B: 你们的工作时间和福利待遇怎样？A：我们每周工作5天, 偶尔加班。

我们的职员享受人寿保险、健康保险和每年13天的带薪假期, 不包含公共假期。

每年年底, 我们有奖金, 奖金与工作表现和成绩挂钩。

B: 我明白了。

A: 面试就到这里吧。

2.A: 想不到在这遇见你。

你好吗？B：还可以。

好长时间不见了, 目前你在哪高就？A: 我在一家中外合资企业当会计。

你呢？B: 我现在是个体户。

我两年前就下海了。

我与朋友合开了家公司。

A: 你们公司是搞哪一行的？B: 我们专营化妆品。

不过现在生意很难做。

我们处于一种不赚不亏的状态。

你太太怎样？A: 她下岗了。

她所在的企业半年前就倒闭了。

她现在正在找工作呢。

B: 听到这我很难过。

请替我向她问好。

A：我会的, 谢谢。

ⅢTranslating the following sentences(15×3=45分)1.我们公司是作外贸的。

商务英语口语试题及答案

商务英语口语试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确的答案。

A. 会议将在下午2点开始。

B. 会议被推迟到明天。

C. 会议将在上午11点开始。

听录音：[录音内容]答案：A2. 根据所听对话，选择正确的答案。

A. 客户对产品不满意。

B. 客户要求退货。

C. 客户要求换货。

听录音：[录音内容]答案：B二、口语表达（共30分）1. 请用英语描述一次商务会议的流程。

参考答案：In a typical business meeting, there is an agenda that outlines the topics to be discussed. The meeting starts with a greeting, followed by an introduction of attendees. Then, the chairperson leads the discussion according to the agenda. After each topic is discussed, a conclusion or decision is made. The meeting concludes with asummary of the decisions and next steps.2. 请用英语表达你对远程工作的看法。

参考答案：Remote work offers flexibility and can increase productivity for some employees. However, it may also lead to communication challenges and a lack of team cohesion. Companies need to establish clear guidelines and use technology to facilitate effective communication.三、情景对话（共30分）1. 假设你是一家公司的销售人员，客户询问产品价格，请你用英语回答。

商务英语口语考试题目和答案

商务英语口语考试题目和答案第一篇：商务英语口语考试题目和答案第五个What are the positive and negative qualities of leaders? Every leader has positive and negative qualities.This is because few leaders are absolutely terrible and no leaders are absolutely perfect.Leaders tell people what to do and how to act.This means that leaders need to have good character,such asstanding behind your rules and regulations;understanding your staff ,and the ability to look at information and quickly make a clear decision.But there are also negative qualities, such as ignoring your employees, do not listen to others, hesitant.第四个What is us business protocol? The most important business protocol is timing.you must arrive at business meetings on time.Only a 15-minutes delay because of traffic problem is allowed.And the next is greetings and polite conversation, including shaking hands, introductions.And you don’t have to exchange business cards unless there is a reason to get in contact l ater.And you mustn’t smoke in many public spaces.The gift shouldn’t be given until the meeting is st but not least , you should write a short thank you note to your host and hostess.You don’t have to give a gift but flowers and wine are appreciated.第三个Whatare the bad qualities of an organization? There are still some bad qualities such as bureaucratic ,centralized, conservative , impersonal in an organization.They will make the organization dissolved.And we should try our best to avoid them.that is very important.第二个What are the advantages of globalization? Globalization hasseveral advantages on the economic, cultural, technological, social, and other aspects.We can buy goods and services with a lower price.And we can find moreemployment opportunities to work.We have the chance to understand other countrys culture, technology and sct.All in all,the globalization has many advantages for us.第一个Why do some people like or dislike brands? People like the brands because of its quality, its details and its guarantee on credit.If we have brands clothes or other things , we maybe have a good feeling and think we are better than others.The reasons why people don’t like brands maybe its higher price.And most of people cant afford to pay it.And some people think its wrong to compete buying brands and Ordinary brands can also meet the needs.So they don’t like the brands.第二篇：2012 商务英语口语考试话题商务英语口语考试准备话题1.Have you ever experienced a situation in which the customer care was very good? What do you think makes good customer care? Yes, I have ever experienced a situation in which the customer care was very good.And in my opinion a good customer care is to serve the people by heart and make every effort, that means he or she should be professional and friendly.Even when a situation is not easily resolved, a caring and motivated person can usually find a way to help.So a good customer care is not to say “sorry, i can't” with smiling.2.What is customer loyalty？Are you a loyal customer? Why or why not?Customer loyalty is that the customer frequently uses the same company or buys the same product.Yes,I am a particularly loyal customer to the ICBC(industrial and commercial Bank of China)first of all, because they are extremely convenient to use.Ican do all my banking over the phone and I can do this at any time of the day.I can find how much money there is in my account.I can pay all my bills.I also think the staff are very professional and very friendly.3.What kind of company can be called multinational? Please show one example of multinational and describe it briefly.Multinationals are companies which operate in a number of countries.And it often has a complicated structure.There is usually a parent or holding company.For example, the Mcdonald's.It is the world's largest hamburger restaurant company.And it has over 19000 restaurants in 100 countries.And the company logo is “We are committed to providing high quality food”.4.Have you ever used the Internet to shop? Compared with the traditional shopping, what are the advantages and disadvantages of Internet shopping? Yes, I have ever used the Internet to shop.advantagesϖConvenience: open for 24 hours ϖReduced number of traditional middlemen ϖReduced transaction costs ϖLower prices and greater variety for the consumer ϖ No sales tax paid ϖVery transparent market/ a big threat to the survival of traditional retailing outlets ϖSpeedup in the distribution of products, particularly digital goods(written, music, image, software)disadvantagesϖ Unable to be touched for quality or tried on for comfort ϖReduced social interaction(people still need and enjoy the social experience)ϖInsecurity of the payment process(credit card information/be divulged over the net/secure electronic payment systems/software developers, banks, and credit card companies)Yes, I have.Advantages: Shopping on the internet is convenient, and I don’t have to go out.I can compare a variety of things selling on line.Disadvantages: Consumer protection isdifficult to rengulate on the Internet, and the consumers may get cheated.And consumers can see the goods, but they can’t touch or try to use the googs.5.What is retailing? Can you list at least 3 types of retail outlet and say the characteristic of each respectively? Retailing is the provision of goods and services to the customer.For example, supermarket, hypermarket and specialist retailer.The supermarket is a large self-service shop selling food and drink and also small household items.The hypermarket is a very large supermarket often located on the edge of a town or city.The specialist retailer is a shop which only sells one type of product, usually of high quality.6.What are the four ways in which advertising can work? If you are given “Dyson vacuum cleaner”, how to introduce it to your target customers? Advertise can inform or persuade or remind or motivate.Obviously the type of ad depend on the products.So take the “Dyson vacuum” for example, The silver-grey body, like machined aluminium, resembles a piece of aircraft technology.Yellow is used to highlight the important parts and give it a sense of fun.And most important, it is now the Britain's best-selling vacuum cleaner.Just have a try, you will feel surprised.7.What are the workplace cultures in Britain and Spain? What do you think is the workplace culture in our country and why do you think so? It is said that the British live to work and the Spanish work to live.It means that the Spanish work in order to enjoy their lives far more than the British do.I think in our country the workplace culture depends on the individual.Some people pursue a busy life and work all day, and they think it is their life.While others prefer to live a comfortable life and they just work in the work hour, and they just believe that work is a way to make a living, people should enjoy life.8.Many everydaybrands used by people can have varying prices throughout the world.What do you think are the possible factors which can influence price? T ake a factor as example, and say why it can influence price.In my opinion, some of the variations in price are due to the differences in exchange rates, some are due to the differences in local raw materials and production or shipping costs, and some are due to variation in taxes.And for some brands it may be that multinational companies are charging what they think the market will bear.Also it may be because the salaries are different.For example, if the salaries are low and then people won't be able to the expensive things.So the price should be low.9.What is unique selling point? If your company wants to launch a new product “Lucky Cola”, what do you think can be the unique selling point(s)?Unique selling points differentiates your product or service from those of your rivals;It is the one thing that singles you out from the competition.It may present a point of view, a promise or a deal that no one else makes;or it may be a benefit applying to just your business, product or service.Take the Lucky Cola for example, I think it can be the “lucky”, if you drink the Lucky cola, you will be lucky.Th is is the unique selling points of “Lucky cola”.10.What would you like to do after you finish your studies? What are you doing now for the preparation of your future plan?I want to work as an electrical engineer in the GE after i finish my studies.In order to get the registered electrical engineer certificate someday, I am now studying very hard for the knowledge preparation and I also attend training course to make thorough preparations.And i try to attend a lot of activities in order to be mature and improve interpersonal skills.第三篇：2012商务英语口语考试话题商务英语口语考试话题1.Have you ever experienced a situation in which the customer care was very good? What do you think makes good customer care? Customer care involves putting systems in place to maximize your customers’ satisfaction with your business.It should be a prime consideration for every business-your sales and profitability depends on keeping your customers happy.Being quick , friendly, helpful, courteous, knowledgeable, considerate and professional ca n make good customer care.I’ve experienced many situations in which the customer care was very good.What most impressed me is going to buy my notebook last year.When they know that I want to buy a notebook, they introduce their product friendly.Although I asked them many questions, they were very patient all the time.At last I decided to buy their product, they gave me many presents.So I think their customer care was very good.2.What is customer loyalty？Are you a loyal customer? Why or why not? The customer frequently uses the same company or buys the same product.Yes, I’m a loyal customer.For example, most of my cloth is from the same company.And I always go to the same restaurant.There is no doubt in my mind that the quality in the product is what has kept me as a loyal customer.And their customer care is also very important.If their quality of the product and the customer care are good, I usually become their loyal customer.3.What kind of company can be called multinational? Please show one example of multinational and describe it briefly.A company or corporation operating in more than two countries.I know a multinational company which all the people know.It is the Apple company.Apple designs and creates iPod and iTunes, Mac laptop and desktop computers, the OS X operating system, and therevolutionary iPhone and iPad.The founder of Apple company Steve Jobs has became the idol of many Chinese.They work many days to buy a Iphone.So the Apple is very popular.4.Have you ever used the Internet to shop? Compared with the traditional shopping, what are the advantages and disadvantages of Internet shopping? Yes, I often use the Internet to shop.1.Can save some money 2.Can have more choices3.Needn’t spend time parking4.Needn’t carry goods back home personally5.Can do shopping at any time1.Can’t see, touch, smell the goods.2.Can’t get goods immediately.3.Difficult to have the same consumer protection as buying goods from solid shops.4.Personal information may be disclosed.5.May be given the wrong goods or the fake commodities5.What is retailing? Can you list at least 3 types of retail outlet and say the characteristic of each respectively? The final step in the whole distribution channel;no middlemen between buyers and retailers.1.Supermarketa large self-service shop selling food and drink and also small household items 2.hypermarket a very large supermarket often located on the edge of a town or city 3.shopping centre/mall A covered area with shops, supermarkets and restaurants 4.department store a large shop with many departments or sections---each department sells a different type of goods5.specialist retailerA shop which only sells one type of product, usually of high quality 6.chain storeone of a group of shops owned by the same company6.What are the four ways in which advertising can work? Ifyou are given “Dyson vacuum cleaner”, how to introduce it to your target customers? Advertising can inform or persuade or remind or motivate;Dyson vacuum cleaner uses grey and yellow.The silver-grey body, like machined aluminium, resembles a piece of aircraft technology.Yellow is used to highlight the important parts and give it a sense of fun.And the inventor of the cleaner won the European Desigh Prize.The cleaner does not use bags to collect dust.7.What are the workplace cultures in Britain and Spain? What do you think is the workplace culture in our country and why do you think so? The British live to work and the Spanish work to live.“Live to work” obviously implies that one works happily each day and they regard their work as a pleasure.While “work to live” implies something more heavy.I think in our country people work to live.They regard work as a way of making a living.The purpose for which they work is to kill time or to make enough money to support themselves and their families.They often consider work as what they have to do.So they can’t pick up pleasure and enjoyment from their work.Such people, once they can afford to support themselves and their families, perhaps quit their work.8.Many everyday brands used by people can have varying prices throughout the world.What do you think are the possible factors which can influence price? Take a factor as example, and say why it can influence price.Exchange Rate / Taxes / Labor cost / Raw material cost / Shipping cost / Demand and Supply Purchasing Power , etc.Availability of raw materials can greatly influence the prices.For example, water in our country is too much, so the price of water in our country is very low.But in some African countries, water is very poor.So the price of water is as high as the price of oil in our country.9.What is unique sellingpoint? If your company wants to launch a new product “Lucky Cola”, what do you think can be the unique selling point(s)?It differentiates your product or service from those of your rivals;It is the one thing that singles you out from the competition.It may present a point of view, a promise or a deal that no one else makes;or it may be a benefit applying to just your business, product or service.Like Pepsi-Cola and Coca-Cola, Lucky Cola will become the third biggest cola company in the world.The “lucky” in lucky cola can imply that the lucky cola can give you good luck.It is very kind for people to hear the name.So this can be regarded as a big unique selling point.10.What would you like to do after you finish your studies? What are you doing now for the preparation of your future plan? Go abroad, study further, go to work.I plan to go to look for a job after I finish my studies.What I do now is paying attention to my studies.I think if I have a good grades, I will get a better job.And then I usually surf on the Internet to look for the information about my第四篇：商务英语口语考试答案商务英语口语期末考试答案Ⅰ.选择方框内单词并用其适当的形式填空。

全国国际商务英语考证口试真题(Text 1)

Cue Card A
Situation:Mr. /Ms. Chen, IT engineer of SZTCompany, isdiscussing building thecompany’s website with his/her manager Mr. /MsKolin.
You areMr. /Ms. Chen.You need to:
1.这是我们最新开发的产品，质量上乘，价格合理。
2.我们希望与你们公司建立长期有效的合作关系。
Section C
Directions: In this section, you will be asked to make a business conversation with your partner according to the information given in the cue card.You have two minutes to prepare and no more than two minutes to complete the conversation.
Cue card B
Situation:Mr. /Ms. Chen, IT engineer of SZTCompany, isdiscussing building thecompany’s website with his/her manager Mr. /MsKolin.
areMr. /Ms.Kolin.You need to:
Express interest and ask about the functions
Expressworriesabout the cost with reasons
Suggest founding a team

商务英语一级口语考试翻译真题汇总

历年全国国际商务英语一级口语考试翻译真题汇总1.我们格外荣幸地邀请了来自美国的合作伙伴。

We are very honored to have invited our partners from the USA.2.这个报价是合理的，符合当前市场的价格水平。

This offer is reasonable and is in line with the current market price.3.期望我的介绍能让大家更好地了解本公司。

Hopefully, my introduction can help you gain a better understanding of our company.4.我们情愿成为你们产品在中国的独家代理。

We shall be pleased to act as the sole agent in China for your products.5.对于企业来说，盈利永久是最重要的。

Making profits is always the most important thing for an enterprise.6.假设真是这样，我也只好承受你们提出的支付方式。

If it is really the case, I have to agree to your payment terms.7.我们公司成立于两年前，总部设在中国深圳。

Our company was founded two years ago with its headquarters in Shenzhen, China .8.这款打印机经济实惠，而且很少发生故障。

This model of printer is economical and reliable.9.有了您的参与，我对这个工程的成功布满信念。

With your participation, I am fully confident of the success in this project.10.我们先就佣金达成协议，再谈运输问题。

商务英语考证认证(一级)辅导翻译练习答案

1．我方客户急需此货，务请贵方在合同规定的期限内交货。

否则，我方只好向你方索赔并保留取消合同的权利。

2．保险单准备好后希立刻交给我们。

请确认承保上述货物。

3．这批货是专为贵公司定牌生产的，目前已备妥待运。

如撤消合同，给双方都会造成损失。

经我公司认真研究，提出以下建议供你方参考：由我方将货物空运你处，赶上销售旺季，运费差额，由双方各负担一半。

4．我们会尽力推销，但是提高15%的销售额对我们来说是否太高了点。

因为经济不景气，对于消费品的需求目前已经呈现下降趋势。

5．自从我们在孟加拉国开始销售你们的产品已经近十年了。

我们尽了很大努力在达卡乃至全国介绍宣传你们的产品。

6．投标自开标之日起有效期为120天。

如已中标，投标将继续有效，直至合同生效。

7．我们总是乐于与贵公司做买卖，并将继续以高质量的工业设备为您提供服务。

8．感谢您的订货和要求。

为有机会尽我们所能为您服务不胜感激。

9．我们非常感谢您对我公司可供出口的各种地毯的关注。

我们将一如既往尽最大的努力把事情办好。

10．如果您正在为如何使业务发生翻天覆地的变化而大伤脑筋时，千万不要错过4月18日星期六的网络会议啊。

12．请马上填单订货，此报盘有效期至2005年7月20日下午6时。

不要错过这一大好时机，您将品尝到最美味的罐头食品。

13．如果我们的产品符合您的需求，请随时来电来函，我们将不遗余力地为您服务。

14．为了庆祝财政年度的结束，我们将位于伦敦的办公室举行小型宴会，如果您有时间，欢迎前来参加。

15．在成功地为很多可户服务之后，我们原来的办公室地点已不再满足客户的需求了。

我们高兴的通知您我们将迁往新的办公地点，我们相信在新的办公地点，我们能为您提供更好的服务。

16．我们很高兴的通知您，鉴于我公司业务的稳定增长以及为了更好的拓展业务，我们已经决定将公司迁至西城区。

商务英语考证认证(一级)辅导翻译练习答案

1．我方客户急需此货，务请贵方在合同规定的期限内交货。

否则，我方只好向你方索赔并保留取消合同的权利。

2．保险单准备好后希立刻交给我们。

请确认承保上述货物。

3．这批货是专为贵公司定牌生产的，目前已备妥待运。

如撤消合同，给双方都会造成损失。

经我公司认真研究，提出以下建议供你方参考：由我方将货物空运你处，赶上销售旺季，运费差额，由双方各负担一半。

4．我们会尽力推销，但是提高15%的销售额对我们来说是否太高了点。

因为经济不景气，对于消费品的需求目前已经呈现下降趋势。

5．自从我们在孟加拉国开始销售你们的产品已经近十年了。

我们尽了很大努力在达卡乃至全国介绍宣传你们的产品。

6．投标自开标之日起有效期为120天。

如已中标，投标将继续有效，直至合同生效。

7．我们总是乐于与贵公司做买卖，并将继续以高质量的工业设备为您提供服务。

8．感谢您的订货和要求。

为有机会尽我们所能为您服务不胜感激。

9．我们非常感谢您对我公司可供出口的各种地毯的关注。

我们将一如既往尽最大的努力把事情办好。

10．如果您正在为如何使业务发生翻天覆地的变化而大伤脑筋时，千万不要错过4月18日星期六的网络会议啊。

12．请马上填单订货，此报盘有效期至2005年7月20日下午6时。

不要错过这一大好时机，您将品尝到最美味的罐头食品。

13．如果我们的产品符合您的需求，请随时来电来函，我们将不遗余力地为您服务。

14．为了庆祝财政年度的结束，我们将位于伦敦的办公室举行小型宴会，如果您有时间，欢迎前来参加。

15．在成功地为很多可户服务之后，我们原来的办公室地点已不再满足客户的需求了。

我们高兴的通知您我们将迁往新的办公地点，我们相信在新的办公地点，我们能为您提供更好的服务。

16．我们很高兴的通知您，鉴于我公司业务的稳定增长以及为了更好的拓展业务，我们已经决定将公司迁至西城区。

一级口语考试题及答案

一级口语考试题及答案1. 请用英语自我介绍。

答案：Hello, my name is [Your Name]. I am [Your Age] years old and I come from [Your Hometown]. I am currently studying at [Your School/University] and my major is [Your Major]. In my free time, I enjoy [Your Hobbies].2. 描述你最喜欢的一本书。

答案：My favorite book is "To Kill a Mockingbird" by Harper Lee. It's a classic novel that deals with serious themes such as racial injustice and moral growth. The story is set in the American South during the 1930s and is narrated by a young girl named Scout Finch. The book has a profound impact on me because it teaches important lessons about empathy and standing up for what is right.3. 谈谈你对未来的规划。

答案：I plan to pursue a career in [Your Field of Interest] after completing my studies. I aim to gain practical experience by working in a related field for a few years. Eventually, I hope to start my own business or become a leader in my industry. I am also considering further education, such as a master's degree or professional certification, to enhance my skills and knowledge.4. 描述一次难忘的旅行经历。

2020年商务英语(BEC)初级口语试题及答案(卷一)

2020年商务英语（BEC）初级口语试题及答案（卷一）Work Environment工作环境Work environment 工作环境，亦作working environmentDeterminant 决定因素European Community 欧洲共同体(欧盟(European Union)的前身) ECU 欧洲货币单位(European Currency Unit 欧元(Euro-dollar 的前身)Occupational disease 职业疾病Industrial injury 工伤Underestimate 低估，过低估计Incidence 发生，出现的行为或事件Disablement benefit 伤残救济金Dermatitis 皮炎Extrapolation 推断Drudgery 辛苦乏味的工作，苦工Obligation 义务，职责，责任Take precaution 采取防范措施Ensure worker comfort 保证工人的舒适度Office appliances 办公设备Copier 复印机Fax machine 传真机Out of date 过时Service contract 服务合同Obsolete 过时的，废弃的Spatial design 空间设计Accessible 容易取得的，容易接近的File system 文件橱柜Surplus office supplies 多余的办公用品Ambient light 背景光照明，环境光照明Task light 岗位操作照明Work station 工作区Defective illumination 不良照明A filing cabinet 文件橱柜Over-3-day injury 请假三天以上的工伤Computer cable 电脑线Telephone cord 电话线Wiring 配线Ream 令(量词，500张为1令)Xerox paper 复印纸Frayed 磨损的Tape down 用带子捆住，用胶布把…粘住Rubber protector 橡胶防护罩，橡胶保护装置Tack down 钉住，钉牢Slip-resistant 防滑的Ventilation 通风Sore throat 喉咙痛Safety inspection 安全检查Individual creativity 个人的创造力Smoke detector (预报火警的)烟雾探测器A working fire extinguisher 功能良好的灭火器Acquaint sb. With sth. 让某人了解/熟悉Rules and regulations 规章制度ILL-health and the work environment疾病和工作环境Work is an important determinate of health. It can influence health positively or negatively.工作是健康的一个重要决定性因素，它可以给身体带来正面或负面的影响。

一级口语考试真题及答案

一级口语考试真题及答案1. 请用英语自我介绍。

答案：Hello, my name is [Your Name]. I am [Your Age] years old and I come from [Your Hometown]. I am currently studying at [Your School] and my major is [Your Major]. In my free time, I enjoy [Your Hobby] and I am looking forward to improving my English skills.2. 描述一下你最喜欢的一本书。

答案：My favorite book is "To Kill a Mockingbird" by Harper Lee. It's a novel that explores themes of racial injustice and moral growth. The story is set in the 1930s in a small town in the American South, and it follows the experiences of two children, Scout and Jem Finch, as they learn about the world around them through the eyes of their father, Atticus Finch, a lawyer who defends a black man accused of raping a white woman. The book is a powerful commentary on the nature of good and evil and the importance of standing up for whatis right.3. 谈谈你对未来的规划。