pcmm introduction-最新版

Introduction of Key Points of P-CMM2 P-CMM 2级标准实践介绍
招聘与调配 沟通与协作 工作环境 绩效管理 培训与发展 薪酬管理 Staffing Communication & Corporation Work Environment Performance Management Training & Development Compensation
制度化项目管理实践
Project Management practices are institutionalized
(2)
规范化的过程 初始级 Initial (1) Software Engineering Institute 非正式与随意过程
Process in informal and adhoc
Communication & Cooperation P-CMM2级的关键实践标准——沟通与协作
Content of communication沟通内容---Let each employee know mission,vision,strategy objective, culture & value, company event , duty of unit,HR/finance policy, rules of behavior etc. communicate performance ,learning and development with each individual.让每一个员工了解公司的使命,愿景,战略目标,组织文化与价值 让每一个员工了解公司的使命, 让每一个员工了解公司的使命 愿景,战略目标, 公司重大事项,及本单位的任务, 财务政策, 观,公司重大事项,及本单位的任务, HR/财务政策,行为规范等;与员工沟 财务政策 行为规范等; 通其个人工作绩效, 通其个人工作绩效,学习与发展情况等 Methods沟通形式---preach,meeting,email.journal,face to face, open-day 宣 内部会议,邮件,刊物,面对面,区总接待日等) 讲,内部会议,邮件,刊物,面对面,区总接待日等) Communicate magt.沟通管理---release regulation on communication& meeting management to make sure meeting hold efficiently. establish communicate culture such as speak out frankly 发布沟通管理办法,建立 发布沟通管理办法, 公司会议管理规范或沟通文化,如直话直说等,并向下宣贯到各单位, 公司会议管理规范或沟通文化,如直话直说等,并向下宣贯到各单位,保证会 议质量.及时, 议质量.及时,正确处理员工投诉及各种沟通障碍 Encourage cooperation-鼓励协作--establish cross Dep.communication rules to share experience 建立跨部门沟通协调机制,以实现经验共享. 建立跨部门沟通协调机制,以实现经验共享.
Process Areas
The Architecture of People CMM P-CMM 体系结构
成熟度级别Maturity Level 成熟度级别
Software Engineering Institute
过程域1 过程域 Process Area 1
过程域2 过程域 Process Area 2
Outline
P-CMM Brief Introduction P-CMM Level 2 & 3 Key Points P-CMM Target In 2006
History of CMMs CMMs的历史
CMM v1.0 (Software) was the first to be developed第一版CMM v1.0 (软件)首先被研 发出来 The follows were developed subsequently接下 来是: – 系统工程CMM SE (Systems Engineering) CMM – 集成产品开发CMM Integrated Product Development CMM – 软件采购CMM SA (Software Acquisition) CMM – 人力资源CMM People CMM
核心——建立健全基础的HR管理体系 Core- To establish and perfect fundamental HRM system
Staffing P-CMM2级的关键实践标准——招聘与调配
Planning 计划--Fix annual HR planning & quarterly recruiting plan, compile Job description 确定年度编制计划 季度招聘计划,编写岗位 确定年度编制计划/季度招聘计划 季度招聘计划, 说明书 Recruiting 招募---Set recruiting channels and prefect talent roadmap, realize status of competitor, recruit appropriate candidate建立招聘 建立招聘 渠道,完善人才地图,了解对手情况, 渠道,完善人才地图,了解对手情况,招募合适人才 Selection选拔 ---Talent selection should based on qualification, processed by standard procedure(3-5 interviewer)基于任职资格,按 基于任职资格, 基于任职资格 标准流程( 人面试 人面试) 标准流程(3-5人面试)进行人才选拔 Transfer调配---Define rules of dismission, communicate with individual when staffing transfer and distributary, take quit interview and take method to keep staff明确淘汰标准,在人员调配或 明确淘汰标准, 明确淘汰标准 分流时须与员工进行沟通, 分流时须与员工进行沟通,在员工离职时须进行离职访谈并根据需要采 取挽留措施 Legalization合法化---Ensure employ legally and sign labor contract 保证合法用工, 保证合法用工,签定劳动合同
What`s People CMM 什么是 PCMM?
People Capability Maturity Model人力资源成熟度模型 A mature model be used to improve organization management & advance HR ability constantly 是持续改进组织管理及提升人力资源能力的成熟框架 V1.0 released in 1995, by SEI V1.0版本发布于1995年,美国国家安全部软件 工程研究所(SEI) V2.0 released in 2001, India V2.0版本发布于2001年,印度班加罗尔 Aiming at help software & IT company to attract /training/ motivate/ staffing/ keep talent so as to improve ability in software develop and increase sensitivity of company to facing increasing complicated application in management旨在帮助软件和信息系统类企业吸引/培养/激励/调配和保留人才, 以改进软件开发能力,提高组织对日益复杂的管理应用的敏捷度 This model had been put into practice in Ericsson/ Alcatel/ Siemens/ Wipro/ TATA/Boeing/US Army/City bank 该模型已被Ericsson/ Alcatel/ Siemens/ Wipro/ TATA/ Boeing/ US Army/ Citibank及众多软件企业广泛使用
Maturity Levels成熟度级别
改进制度化Improvement
institutionalized Continuously improving Process
优化级Optimizing (5)
Predictable process
持续过程源自文库改进 量化管理级
Quantitatively Managed (4)
Continuous Improvemen t
Level 3 Defined
Measured & Empowered Practices Competency Based Practices
Level 2 Managed Level 1 Initial
Basic HR Operational Practices
Maturity Levels
People Capability Maturity Model 人力资源成熟度模型 是持续改进组织管理及提升 人力资源能力的成熟框架; 希望通过P-CMM的引入建立 P-CMM HRM的衡量与指导体系.
Level 5 Optimizing Level 4 Predictable
Work Circumstance P-CMM2级的关键实践标准——工作环境
Work circumstance 工作环境----Work circumstance should accord with OHSAS18001 or regulation of local government. the living enviorment(interal facility) for expatriate should reach two star standard. The office take methods to prohibit pollution,power,fire and steal(no smoking), set and implement strictly regulation on car control.办公环境 办公环境 符合OHSAS18001质量标准或当地政府规定标准,外派人员居住环境标准达 质量标准或当地政府规定标准, 符合 质量标准或当地政府规定标准 外派人员居住环境标准达2 星标准(内部标准配置);办公室采取了防污染,防静电, );办公室采取了防污染 星标准(内部标准配置);办公室采取了防污染,防静电,防火防盗等措施 (禁止吸烟),制定并严格执行车辆管理制度 禁止吸烟),制定并严格执行车辆管理制度 ), Physical & mental health-身心健康--Concern employee health, no overtime work under force and over workload. forbid all kinds of discriminate and annoyment(incl. sexual harassment.关注员工职业健康,无强制加班及强制 关注员工职业健康, 关注员工职业健康 超负荷工作现象;禁止各种歧视,骚扰(包括性骚扰) 超负荷工作现象;禁止各种歧视,骚扰(包括性骚扰)等行为 logistic support-后勤支持--HQ should assign responsible expatriate service staff to provide logistic support .the administration staff should have professional skills.总部应配备专门的 总部应配备专门的Expatriate Service staff,以提 总部应配备专门的 , 供后勤支持;一线行政人员应具备专业技能(专业规范/品位 品位) 供后勤支持;一线行政人员应具备专业技能(专业规范 品位)
量化控制
Quantitative Control
可预测的过程
Standard, consistent process
定义级Defined (3)
标准的, 标准的,一致的过程 管理级
Disciplined process Managed
技术实践与管理实践和制度化相结合 Technical practices are integrated with management practices and institutionalized
执行能力 Ability to Perform
测量分析 Measurement & analysis
实施验证 Verifying Implementation
Outline
P-CMM Brief Introduction P-CMM Level 2 & 3 Key Points P-CMM Target In 2006
…
过程域N 过程域 Process Area N
实施目标 Implementation Goals
固化目标 Institutionalization Goals
i
共性Common Features 共性
具体实践 Implementation Practices
执行承诺 Commitment to Perform