2015年新编剑桥商务英语unit9

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新编剑桥商务英语(高级)第三版9.1.doc

新编剑桥商务英语(高级)第三版9.1.doc

9.1 InnovationVOCABULARY Describing products1Do you agree with this quotation?‘When the product is right, you don’t have to be a great marker.’Lee Iacocca, former CEO of Chryslerexperience for each one.Deleting ‘spam’ from your email inbox is a time-consuming process.Market research49.1 Listen to this example of a telemarketing call. What is the marketertrying to find out?5Work with a partner and act out similar conversations. Use the list below6Look at these expressions used to describe a new product. Put the correct preposition in each gap.0 It is designed to withstand high 5 It will appeal _______students. temperatures. 6 It complies _________industry1 It retails ________$20. standards.2It consists _______two main parts. 7 It is sold mainly________ hardware3 It comes ________two different sizes stores.4 It is aimed ________the youth market. 8 It runs______ mains electricity.7 Think of a product and use four or five of the expressions in the exercise 6 to describe it. See if your partner can guess what the product is from these statements.They retail at about $40. They come in a range of sizes and colours. They are aimed at the youth market mainly, although some older people wear them too. They are sold in sports. They are designed to be light and comfortable.(Answer :training shoes)LISTENING A product presentation89.2 You work for Greenscope, a company that makes gardening products. You will hear one of your colleagues, a product manager, presenting a product he thinks will revolutionise your business. The first time you listen, complete the notes.1 Name of product:______________________2 Function:__________________________3 Target market:_________________________4 Retail price:_______________________9 9.2 Listen again and answer the questions below.1 What kind of products would he prefer to sell?A Luxury products.B Basic products.C Products which fulfil a real need.2 How did the inventor get the idea?A He kept over-watering his plants.B He had no-one to care for his plants when he was away.C His apartment wasn’t a good place for growing plants.3 How have the R&D department improved the original idea?A It has a bigger capacity.B It can be programmer to water plants more precisely.C It comes with detailed plant care instructions.4 Which market will Plant-carer be targeted at ?A The general public.B Amateur gardeners.C Professional gardeners.5 What does he think is the significance of this product to the company?A It will be as successful as the iPod was.B It will help them through a period of change.C It will give the company a big boost.READING 1 Which of these statements about innovation do you agree with?1 ‘Innovation comes from the producer –not from the customer’.W. Edwards Deming, business advisor and author2 ‘Unless we’re in touch with our customers, our model of the word c an diverge from reality. There’s no substitute for innovation, of course, but innovation is no substitute for being in touch, either’.Steve Ballmer, CEO Microsoft2 Take five minutes to read the article on innovation, on page 89, taken from a business newspaper. Is the author saying companies should spend less on research and development(R&D)?Exam SuccessRead the statements quickly first before reading the article. It will increase your curiosity about the content of the article.3 Study the article again and answer these questions.●Which paragraph (A, B, C, D or E )does each statement(1-8)refer to ?●Next to each statement mark one letter(A,B,C,D or E).●You will need to use some of these letters more than once.1 You have to be sure your innovation will last and can go on differentiating your offer.2 You can innovate with services and business processes as well as with products.3 Managers are wrong to see innovation as the answer to business growth.4 Innovations are only successful if consumers like them.5 Companies who start to innovate must be brave enough to go all the way.6 You ca n’t measure the success of a company’s innovations by its R&D expenditure.7 Companies innovate because they want to do something different from their competitors.8 There is no fixed amount you should spend on innovation in order to be competitive.4 Find these phrasal verbs in the text. Then match each with a definition(A-E).1 to come up with A to finish the job2 to keep up with B to think of3 to see something through C to adopt /to begin to use4 to take something up D to stay at the same level as5 to stand up to E to be able to resist5 Work with a partner and answer these questions.1 Have you ever come up with an idea for a new product or service?2 Do you keep up with developments in computing and telecommunicationstechnology?3 Is there a project you have undertaken that you a )have and b) haven’t seen through to the end?4 Do you sometimes find it difficult to stand up to people when they pressure on you?5 Have you taken up any new hobbies or interests in the last three years?Don’t waste your money on innovation○A G eneral Motors has invested more money in research an development (R&D) projects in the last 25years than any other big corporation. But at the same time, its market share has declined. The fact is that there is no correlation between the amount of revenue spent on R&D and the innovative success of an organization. Managers who think that innovation is a passport to greater marker share and profitability are fooling themselves. A recent survey by the respected consulting firm, Booz Allen, found that among the world’s top 1,000 corporate R&D spenders there was ‘no discernible statistical relationship between R&D spending levels and nearly all measures of business success including sales growth, gross profit, operating profit, enterprise profit, market capitalization or total shareholder return.’○B But this should not come as any surprise. The level of R&D spending- whether in euros, dollars or a percentage of sales- is not a measure of effectiveness or productivity. The ability to come up with new ideas ,to be creative or to innovate is not a question of budgetary investment. The real driver of innovation is growing marker competition, not growing R&D spending. The definition of a successful innovation policy is when companies are able to make a cost-effective investment to differentiate themselves from their competitors. If that comes about by a 1% investment of revenue in R&D, then good luck to the company. If it takes 10% to keep up with or stay ahead of the competition, that is fine, too.○C This doesn’t necessarily mean product innovation. The Dell Computers model is a good example. Dell spend very little on product innovation- they leave that to others in the industry. In this respect they seem to e more a follower than a leader. Their principal innovation, and now their core competence, is in supply chain management. By producing locally and by selling direct to the consumer online and by telephone, they have been able to manage their costs in a way that means the model works anywhere in the world, from the UK to China.○D But creating an innovative produce o r model is not sufficient. It’s sustaining that difference that is really the key to successful innovation. Few companies, in fact, are able to make that step. Once they have innovated to find a competitive advantage, all too often they lack the courage to see them through. To be a successful innovator youdon’t need to be rich, but you do need to be incredibly bold. Any film producer knows this: a low-budget independent film, well marketed and well timed has every chance of being as successful as a $100m Hollywood blockbuster.○E After all, there are no prizes for the number of patents granted. Counties and companied who measure their success on how much money they ‘invest in the future ’are missing the point. Your innovation is only a goo d one if customers respond to it and take it up. The real measure respond to it and take it up. The real measure of productivity is how many new customers you gain and how many profitable existing ones you are able to retain. Apple ’s iPod is ,on the face of it, a fantastic innovation, a product of a company that spends less than the industry average on R&D. but in the end its success will be measured by how well its stands up to its many competitors and whether Apple are able to purchase and download music and other media content. LISTENING Idioms19.3 You will hear an extract from an internal meeting between two managersat a software developer. They are discussing a job they have been offered.Are they going to accept the job?29.3 The speakers uses a lot of idiomatic phrases. Listen again and completethe phrases below.1 The only ______________ block is the price.2 You’re assuming that we’ve got to start from______________.3 There’s no need to reinvent the _______________.4 You imagine it’s all goi ng to be _____________sailing.5 The costs have _______________out of control.6 Of course there would be __________________problems.7 I’m sure we can find some middle______________ with them.8 If it all goes pear-____________,don’t say I didn’t warm you.3Work with a partner. How would you express each idea in your language? Is there similar idiom or one that is very different?GRAMMAR would4Look at these pairs of sentences. How are the sentences with would different?1 I want a diet coke. A I would like a diet coke, please.2 That’s out of the question. B That would be very difficult for us.3 I can’t agree before speaking to my C I would need to speak to my managerboss. before agreeing anything.4 Can you give us a discount? D Would you be prepared to offer us adiscount?5 Please do what you can to help. E I would appreciate any help you can offer. 5Transform these sentences using would and the words given in brackets to make them sound more diplomatic.0 A written contract means there will be no misunderstanding.(prevent)A written contract would prevent any misunderstanding.1 We can move a little on price if you increase the order. ( prepared)2 Can you deliver 1,000 units to us as soon as possible? ( able)3 We can’t accept the terms you propose. ( have difficulty)4 Consider it from our point of view. ( ask you)5 Manufacturing only 100 doesn’t make any sense. (viable)6 I don’t want to give you an answer now. (like t o think)7 What is in the deal for our company? ( benefit)WRITING A letter in response to a request6You are the manager of an office cleaning company. You have received this request from a client. What does he want?15 October SPATCOLDear Sir/MadamAs Property Manager at Spatcol, I am responsible for the maintenance, cleaning and servicing of all our offices in the UK. We have recently moved our headquarters out of central London to a business park near Uxbridge.We are looking for a firm to manage the following services for our new facility:●cleaning and plant care;●s ecurity and car parking attendants;●b asic maintenance of electrical installations (lighting, lifts, etc);●upkeep of the surrounding gardens and green areas.I am attaching full specifications of our offices. Please submit your proposal to me, David Ferguson, Head of Property Services Division, at the above address by 12 November.Yours faithfullyDavid FergusonDavid Ferguson7 You ask your assistant manager to writer a reply. When you check it, you find is too direct and not polite enough . Change it so that it sounds more diplomatic and encouraging to the customer.Learning TipWhen writing, don’t make claims you cannot justify. So if, for example, you claim to offer the highest quality services, then give examples and references to support this. TOP OFFICE CLEANINGDear Mr FergusonThanks for your letter asking us to quote for the contract for office cleaning, maintenance and security at Spatcol.I don’t kn ow how you got our name, but we are really only an office cleaning company. We do a bit of garden maintenance, but the other jobs you mention are not our field. If you like we could just take on the office cleaning and garden maintenance work and leave the other jobs to another company. I don’t see any problem with that. If that’s not what you had in mind, then I suppose you’d be better off with a company that can do it all.Sorry not to be of more help this time, but do think of us again for cleaning work if you have another building and are looking for cleaners. We do a good job and have a lot of satisfied customers.Best wishesPaul GunsonPaul Gunson。

商务英语 Unit9

商务英语 Unit9

Price terms
E terms (启运) 启运) F terms (主要运费未付) C terms (主要运费已付) D terms (到达)
E terms
EXW
ex works (a departure term, applicable to all modes of transportation): The seller fulfils his obligation to deliver the goods when he has made the goods available at his premises. The buyer bears all costs and risks involved in getting the goods to the destination. This term means the minimum obligation for the seller.
DES(目的港船上交货 DES(目的港船上交货) 目的港船上交货)
DES( Delivered ex Ship….named port Ship… of destination): The seller fulfils his obligation to deliver when the goods have been made available to the buyer on board the ship, without clearance for import at the named port of destination.
F terms( FAS, FCA, FOB)
FCA( Free Carrier): The seller fulfils his obligation to deliver the goods when he has handed over the goods, cleared for export, into the charge of the carrier named by the buyer at the named place of point. It can be used for any mode of transport.

剑桥商务英语初级完整

剑桥商务英语初级完整

《新编剑桥商务英语初级学生用书》-V o c a b u l a r yUnit 1a Job descriptionfrozen::adj. 冷冻的,冷藏的; pharmaceutical:adj. 制药的; vaccine:n.疫苗,菌苗;authority:n.权利,行政管理机构; recruit:v. 招收,招聘(新成员) output:n.产量;balance sheet:决算表,平衡表; short-list:被列入初选名单; packing:n.包装,包装材料;newsletter:n.(公司、学会等刊印的)业务通讯; qualified:adj.合格的,称职的;publicity:n.宣传、宣扬; court:n.(三面有房屋的)短街;work as an accountant responsible for checking companies’ accountinvolve giving financial advice deal with questions/problem give advice provide a serviceinterview an applicant attend meeting keep a record organize a conferencegive a presentation attend training session keep a diary organize holidayUnit 1b Working conditionsefficiently:adv. 效率高的; bonus:n.奖金; performance:n.进行,施行; consult:v.咨询,请教;sales performance:销售情况; overtime:n.超时工作,加班; bread down:坏掉,损坏,出毛病;presentation:n.表现、呈现,描述; overall:n.工作服; regulation:n.章程,规则;due:预定的,约定的;term:n.条款,条件; commence:v. 开始,着手; inform sb. of sth. 通知某人某事line manager:部门经理 in operation:工作中,生效,实施中 arrange…..with:与(同)…一起协商安排consult sb. about sth:向谁请教,咨询,与….商量 at the current overtime rate:按现行的加班工资标准Unit 2a Company historyjoint venture:合资企业 take over:接收,接管 subsidiary:n.子公司 roll off:驶离globalization:全球化 AG:agent general 总经理 turnover:n.营业额,销售比率bn:n.& adj. 十亿 shareholder:股东 stake:n.股份 merchandise:n.商品,货物MNE:multinational enterprise:跨国企业 brochure:n.小册子 a public limited company:一家上市有限公司Unit 2b Company activitiestotal investment:总投资 diagram:n.图标,示意图; van:n.带蓬小型货车,客货两用车assembly plant:装配厂 extract:n.摘录,选段 grant:n。

商务英语翻译 Unit 9

商务英语翻译 Unit 9

译文:毫无疑问,我们还必须作出更大的努力来对抗全 球变暖的威胁,这个威胁最能清楚地体现各国的 命运是如何紧紧相连的。
5. This Contract is made by and between the Buyer and the Seller, whereby the Buyer agrees to buy and the Seller agrees to sell the under-mentioned commodity according to the terms and conditions stipulated below. 译文:买卖双方同意按下列条款购买、出售下述商品, 并签订本合同。(reduction)
John… preached the baptism of repentance unto the forgiveness of sins.
John preached the message to the people; John baptized the people; The people repented of their sins; God forgave the people their sins; The people sinned. John preached that the people should repent and be baptized so that god would forgive the evil they had done. John preached, ―Repent and be baptized so that God will forgive the evil you have done.‖
译文:我的母亲简· 兰普顿· 克莱门斯88岁才去世。这对于 一位40岁就身体虚弱、被认为痼疾缠身、注定不久于 世的人来说,是难得的高龄。

新版剑桥商务英语高级第三版课后答案unit9

新版剑桥商务英语高级第三版课后答案unit9

新版剑桥商务英语高级第三版课后答案unit91、I want something to eat. Please give me a _______. [单选题] *A. bookB. watchC. shirtD. cake(正确答案)2、The street was named _____ George Washington who led the American war for independence. [单选题] *A. fromB. withC. asD. after(正确答案)3、When you have trouble, you can _______ the police. They will help you. [单选题] *A. turn offB. turn to(正确答案)C. turn onD. turn over4、52.I'm happy to ________ a birthday card from an old friend. [单选题] * A.buyB.makeC.loseD.receive(正确答案)5、We’re proud that China _______ stronger and stronger these years. [单选题] *A. will becomeB. becameC. is becoming(正确答案)D. was becoming6、He couldn’t ______ the maths problem without your help. [单选题] *A. work out(正确答案)B. work atC. work forD. work with7、—Would you like some milk?—Yes, just _____, please. [单选题] *A. a little(正确答案)B. littleC. a fewD. few8、Our teacher suggested that each of us _____ a study plan for the tong summer vacation. [单选题] *A. make(正确答案)B. madeC. will makeD. would make9、The twins _______ us something about their country. [单选题] *A. told(正确答案)B. saidC. talkedD. spoke10、55.There is a ________ on in the bookshop. Let's go to buy some books. [单选题] * A.movieB.matchC.sale(正确答案)D.concert11、Jim wants to hang out with his friends at night, but his parents don’t allow him ______ so. ()[单选题] *A. doB. doneC. to do(正确答案)D. doing12、36.This kind of bread is terrible. I don't want to eat it ______. [单选题] *A.any more(正确答案)B.some moreC.no longerD.some longer13、What’s the price and what sort of _______ do you offer? [单选题] *A. advantageB. accountC. displayD. discount(正确答案)14、He gathered his courage and went on writing music. [单选题] *A. 从事B. 靠······谋生C. 继续(正确答案)D. 致力于15、If the trousers are too long, ask the clerk to bring you a shorter _____. [单选题] *A. suitB.setC.oneD.pair(正确答案)16、By the end of this month, all this _____. [单选题] *A. is changedB.will changeC. will have changed(正确答案)D. has changed17、John is fond of playing _____ basketball and Jack is keen on playing _____ piano. [单选题] * A./…the(正确答案)B.the…/C./…/D.the…the18、The red jacket is _______ than the green one. [单选题] *A. cheapB. cheapestC. cheaper(正确答案)D. more cheap19、For the whole period of two months, there _____ no rain in this area. Now the crops are dead [单选题] *A. isB. wasC. has been(正确答案)D. have been20、It was difficult to guess what her_____to the news would be. [单选题] *A.impressionmentC.reaction(正确答案)D.opinion21、The people’s Republic of China _______ on October 1, 1 [单选题] *A. foundB. was founded(正确答案)C. is foundedD. was found22、We ______ to set up a food bank to help hungry people next week.()[单选题] *A. hadB. are going(正确答案)C. were goingD. went23、—What’s the matter with that boy?—______.()[单选题] *A. He is watching TV in his roomB. He takes his temperatureC. He was playing a toy carD. He hurt his right leg(正确答案)24、We need a _______ when we travel around a new place. [单选题] *A. guide(正确答案)B. touristC. painterD. teacher25、Don’t _______. He is OK. [单选题] *A. worry(正确答案)B. worried aboutC. worry aboutD. worried26、--Henry treats his secretary badly.--Yes. He seems to think that she is the _______ important person in the office. [单选题] *A. littleB. least(正确答案)C. lessD. most27、He’s so careless that he always _______ his school things at home. [单选题] *A. forgetsB. leaves(正确答案)C. putsD. buys28、78.According to a report on Daily Mail, it’s on Wednesday()people start feeling really unhappy. [单选题] *A. whenB. whichC. whatD. that(正确答案)29、Grandfather lives with us. We all _______ him when he gets ill. [单选题] *A. look after(正确答案)B. look atC. look forD. look like30、Do you know what()the change in his attitude? [单选题] *A. got throughB. brought about(正确答案)C. turned intoD. resulted from。

中级剑桥商务英语第九单元答案

中级剑桥商务英语第九单元答案

9.1 BrandingReading: What’s that smell?2(P86)(1) B (2) G (3) E (4) C (5) A (6) F (7) DSpeaking:Discussing branding3(P86)One thing that interests me about this is that smell can have such an effect on humans.One thing that surprises me is that ScentAir’s turnover has quadrupled as a result.Grammar:Relative clauses1(P88)(1) which (2) when (3) who (4) whose (5) why (6) where2(P88)We’re a Swedish company which has controlling shares in three subsidiaries and a large stake in one smaller division. It is recommended therefore that we focus our financial interests on the smaller subsidiary, which incidentally is also based in Sweden.3(P88)(1) defining (2) non-defining (3) commas(4) The sentences in the text on page 87 containing relative clauses are those which were completed with A-G in exercise2 on page 86. If students seem unsure, tell them that if there is a comma it will be non-defining.Defining:...that his grandmother used to make...who walk around reception will get a whiff of a chocolate chip cookie...when it began 12 years ago...why so many companies are now associating brands with a scentNon-defining:...which typically includes more than six smells...where the odour of waffle-cones were released into the air to encourage visitors to an out-of-the way ice cream shop...whose recently-introduced cell phone keypad was lavender-scented(5) that(1) Let me introduce you to David who’s the director of our company(2) This is the main factory where we produce car parts.(3) This is our last product which is also our biggest seller.(4) The company had a turnover of about a million euros in 2004 when it was founded in 2004.5(P89)I work for a company which produces software.I study at a college that specialises in business courses.The best kind of boss is someone who doesn’t interfere.6(P89)(1) My company, which is based in Sydney, has offices all over the world.(2) Mrs Sayers, who’s waiting in reception, says she has an appointment with you.(3) The man, whose briefcase we found last night, called this morning to see if we had it.(4) The report, which I’ve just finished, is in your in-tray.Reading:Chinese luxury obsession7(P89)(1) which where(2) what who(3) who’s whose(4) where,(delete comma)(5) when why(6) whose which(7) why where(8) nowadays,(delete comma)9.2 Getting throughListening:Automated voicemail systems2(P90)(1) GH Loans(2) The caller presses 2 because he wants to speak to an operator.(3) The caller reaches 3 on the scale before he puts the phone down because the system uses speech recognition technology which requires him toanswer‘Yes’or‘No’.(1) Abi Kaye(2) TI3662(3) 21st April 1981(4) loan early last month(5) statement(6) five thousand euros(7) 0172443929(8) fourVocabulary:Telephone words4(P91)(1) unavailable/take(2) hold(3) put/through(4) One(5) take(6) bear with me(7) put(you)on hold(8) call(you)back(9) So that was(10) suit5(P91)(1) Let me call you back later.(2) Let me read that back to you.(3) I’m just looking up his number on the conputer./I’m just looking his number up on the computer.(4) Do you mind if we put the meeting back to Tuesday?/ Do you mind if we put back the meeting to Tuesday?(5) We’ll bring the schedule forward by a week./ We’ll bring forward the schedule by a week.(6) Hold on a moment.(7) Sorry, the battery on my mobile is about to run out.(8) Sorry, he’s tied up with something at the moment. Can I help?(9) I’m just putting you an hold for a moment.Speaking:Making phone calls6(P91)Reading:Email marketing2(P92)(1) B (2) B (3) AWriting:Correcting and rewriting5(P93)(1) email(2) capitals(3) spam(or)email newsletters(4) important(5) subject(6) inbox6(P93)-With emails to people you don’t know, use formal expression such as Dear…,I am writing to…,I look forward to….-Organise your emails into folders.-Send many attachments in separate emails.-Only cc emails to someone else when it’s really necessary.7(P93)The person broke the following rules:(1) He/She didn’t check for things like spelling, grammar and formality(eg recieved/I look forward to see you then/Hi…).(2) and 4 He/She used capitals and marked it IMPORTANT!(5) The subject line wasn’t short and clear.8(P93)9.3 Writing Test: Part TwoExam practice(P94-95)-A report.-A representative from a market research company carrying out research.-A soft drinks company.-The information in the handwritten notes is always essential in this type of question. With the pie charts, students will need to summarise the main trends indicated rather than list every figure given. With the bar chart, students should summarise the overall indication of preferences and not worry sbout quoting exact。

剑桥商务英语教程Unit9VisitsandTravel

剑桥商务英语教程Unit9VisitsandTravel
Unit 9 Visits and Travel
1
AIMS
Book a hotel room Welcome visitors and make small talk Describe business events Write a letter requesting information Past time Past simple 一般过去时 Adjectives
They spent a lot of money equipping the school with new computers.
equip somebody for something 使具有…配备 ;具有…能力
training that will equip you for the job
12
Efficient if someone or something is efficient,
they work well without wasting time, money, or energy有效率的;有能力的 ᅳopposite inefficient a very efficient secretary an efficient use of land
2
Objectives Focus Warming up 9.1 Finding out about hotels 9.2 Talking to a visitor 9.3 Attending business events Sum-up Assignment
3
Objectives
accommodation facilities; shopping facilities 2. Is there a shopping centre in the hotel? A gym; tennis court ; a sauna center photocopiers

剑桥商务英语Unit-9-Packing-and-Shipping

剑桥商务英语Unit-9-Packing-and-Shipping
3. Recent shipment ● Immediate shipment ● Prompt shipment ● Shipment as soon as possible
2021/8/6
13
4
Considerations for deciding the time of shipment
1. The supply of the goods 2. Transportation 3. The market conditions of the goods 4. The conditions of the goods
requirements; Negotiate terms of packing and
shipment; Write a shipping instruction and
shipping advice.
4
Anything unexpected may happen like a bolt from the blue.
4
Introductory Remark
Packing is one of the important ways to realize the value of commodities. It protects and prettifies commodities and forms an important process in the storage, transportation, and sales of commodities. In international trade, packing is also decisive in identifying commodities. Hence, packing is one of the key terms in business communication and negotiation.
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A. where the odour of waffle-cones were released into the air to encourage visitors to an out-of-the-way ice cream shop
B. that his grandmother used to make C. which typically includes more than six smells D. whose recently-introduced cell phone keypad was lavender-scented E. when it began twelve years ago F. why so many companies are now associating brands with a scent G. who walk around reception will get a whiff of a chocolate chip cookie
• One
thing that interests me about this is …
•One thing that surprises me is…
One thing that interests me about this is that smell can have such an effect on humans. One thing that surprises me is that ScentAir’s turnover has quadrupled as a result.
A. where the odour of waffle-cones were released into the air to encourage visitors to an out-of-the-way ice cream shop B. that his grandmother used to make C. which typically includes more than six smells D. whose recently-introduced cell phone keypad was lavender-scented E. when it began twelve years ago
F. why so many companies are now associating brands with a scent
G. who walk around reception will get a whiff of a chocolate chip cookie
Alan Hirsch of the Smell and Taste Treatment and Research Foundation in Chicago explains the reason (6)___________. ‘Smell has a greater impact on purchasing than everything else combined. If something smells good, the product is perceived as good.’ There’s LG Electronics (7)_________, or the cherry smell from billboards advertising a new shampoo from L’Oreal. All we need now is a PC that can pick up aromas from websites.
Module 9
9.1 Branding
1 2 Reading: What’s that smell? Speaking: Discussing branding Grammar: Relative clauses Reading: Chinese luxury obsession
3
4
Reading: What’s that smell?
• One thing that I find hard to believe is…
The sales of Hard Rock Hotel jumped 45% in the first six months after a ScentAir device was installed.
2. What smell could you use to brand the following? You can use suggestions in the pictures. * your company’s product or service * your school or college
A. where the odour of waffle-cones were released into the air to encourage visitors to an out-of-the-way ice cream shop B. that his grandmother used to make C. which typically includes more than six smells D. whose recently-introduced cell phone keypad was lavender-scented E. when it began twelve years ago F. why so many companies are now associating brands with a scent
ScentAir is a company which sells scents.
Main clause Relative clause Complete the defining relative clauses in these sentences with a word from the box. when where why which who whose
G. who walk around reception will get a whiff of chocolate chip cookie
Speaking: Discussing branding
1. Try to complete the sentences below about what you have read. Tell your partner what you think.
* a new range of clothing
* bicycles * a language course
Grammar: Relative clauses
We often add information or more detail to the main clause of the sentence. For example, the speaker may want to say what type of company he works for.
1. What is your favorite brand of …? • coffee?
• soap?
• clothes? Tell your partner and explain why you choose that particular brand. Is your choice product or service because of its smell?
2. Read the following article and write in the correct letter, A-G, for the missing phrases.
What’s that smell?
David Van Epps opens his briefcase and touches several of the 72 bottles inside. ‘Here’s one you’ll like,’ he says, taking the top off one. He dips a paper strip inside and waves it under his nose, breathing in deeply. It smell of sugar and butter like the ‘sugar cookies’ (1)________. It also makes him think of money: sugar cookies is only one of 1,480 fragrances sold by Van Epps’ company ScentAir Technologies and used to improve brand identity. Fragrance is as much a marketing tool these days as a logo, a slogan or a jingle. Sony puts its customers ‘in the mood’ for buying in its stores with the smell of vanilla and mandarin. At some Doubletree Hotels guests (2)_____. And Proctor and Gamble has experimented with ScentAir scents to attract shoppers to displays in stores, says Van Epps. ‘What’s better than having a brand people want to use because of fragrance?’
ScentAir first started putting that attitude into bottles (3)___________. ScentAir will change as much as &25,000 to create a custom blend, (4)______. This year turnover has quadrupled as more marketers use scents to distinguish their brands. Once a client selects a scent, ScentAir puts the liquid aroma in a cartridge that fits inside a device with a fan which pushes the smell into the air. You control the strength with a dial. Monthly refills are &100 per device. Some companies want to make shoppers wait around longer in the hope they will spot something to buy. It seems to have worked at the Hard Rock Hotel in Orlando, (5)________. Sales jumped 45% in the first six months after a ScentAir device was installed. Westin Hotels and Resorts contacted ScentAir for a white tea fragrance to put in its 127 properties. Added to this, the hotels have just started selling white teascented items, including $36 candles.
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