商务电话英语口语

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商务英语电话约会时间口语

商务英语约会时间口语以下是为大家的商务英语约会时间口语，一起来看看吧。

少页了1. Some of the pages of your fax are missing. 你的少了几页。

2. We didn’’t receive the third page of your fax. 我没有收到你的的第三页。

3. We dinn’’t receive your fax, would you please send it again? 我们没有收到你的，能请你再传一次吗?4. Your fax isn’’t readable. 看不清楚。

5. Your fax is hard to read since the letters are too small.你的字太小很难看清楚。

约时间见面1. Would it be possible to see Mr. Scott sometime this week?请问这星期能否跟史考特先生见个面?2. I’’d like to meet you the d ay after tomorrow. 我想在后天拜访你。

3. I’’d like to talk to you about the new product. 我想要和你谈谈新产品。

4. I’’d like to make an appointment with Mr. Scott. 我想要跟史考特先生约个时间见面。

**在外国事事都要先行预约，小到人家家里拜访，大到见公司老板都是要先预约的。

直接或临时求见，除非很紧急，否那么是很不礼貌的。

** 变更约会日期1. I’’d like to cancel my appointment with Mr. Scott. 我想取消和史考特先生的约会。

2. Something urgent has e up. Could I postpone our appointment.发生了一些急事。

与客户讨价还价12句有用的商务电话口语与贸易会话实例

与客户还价12句有用的商务电话口语1. At what time can we work out a deal?我们什么时候洽谈生意？2. If the price is higher than that, we’d rather call the whole deal off.如果价格比这还高，我们宁愿放弃这桩生意。

3. It’s absolutely out of the question for us to reduce our price to your level.我们不可能将价格降到你方所要求的那样低。

4. We can’t accept your offer unless the price is reduced by 5%. 除非你们减价5%，否则我们无法接受报盘。

5. We make a counter-offer to you of $150 per metric ton F.O.B. London.我们还价为每公吨伦敦离岸价150美元。

6. Your counteroffer is too low and we can’t accept it.你方还价太低了，我方无法接受。

7. I’m afraid I don’t find your price competitive at all.我看你们的报价毫无任何竞争性。

8. If you insist on your price and refuse to make any concession, there will be not much point in further discussion.如果你方坚持自己的价格，不作让步，我们没有必要再谈下去了。

9. Let’s have your counteroffer.请还个价。

10. Still, I think it unwise for either of us to insist on his own price. 不过，我认为彼此都坚持自己的价格是不明智的。

商务英语写作-常用商务英语电话口语句型

商务英语写作常用商务英语电话口语句型1 I’ve come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。

2 You’re going out of your way for us, I believe.我相信这是对我们的特殊照顾了。

3 It’s just the matter of the schedule,that is,if it is convenient of you right now.如果你们感到方便的话，我想现在讨论一下日程安排的问题。

4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。

5 If he wants to make any changes,minor alternations can be made then.如果他有什么意见的话，我们还可以对计划稍加修改。

6 Is there any way of ensuring we’ll have enough time for our talks?我们是否能保证有充足的时间来谈判？7 So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗？8 We’ll leave some evenings free,that is,if it is all right with you.如果你们愿意的话，我们想留几个晚上供你们自由支配。

9 We’d have to compare notes on what we’ve discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。

10 That’ll put us both in the picture.这样双方都能了解全面的情况。

商务英语口语900句助你提高英语口语之电话英语教程

商务英语口语900句助你提高英语口语之电话英语教程电话英语有时会很难，因为有背景声。

但电话预订或和客户确认等等已经很司空见惯了。

如何用英语来打电话？关键词：arrange an appointment----安排预约I can make it----可行，可以做（这件事）What about/how about---（）怎么样？商务英语口语900句助你提高英语口语CLIP 1David:Education Department.Rachel:Hi David, it's Rachel. Can I speak to Jenny please?David:Oh, hi Rachel, I'm sorry she's on the other line right now, can I help?Rachel:Well actually I'm phoning to arrange an appointment. She wanted to seeme about the schools project - towards the end of this week, I think she said.David:Okay, let me see … (consults the diary) .how about Thursday morning?Rachel:I can't make it in the morning, I'm afraid. I'm over at the other site. Can Jenny do the afternoon?David:No, she's got a meeting for most of the afternoon. What about Friday then? Rachel:Sure. Some time in the morning?David:Yes, I think the best time would be about 11.Rachel:Fine by me. So 11am this Friday.David:It's in the diary Rachel. See you then!Rachel:Will do. Thanks David, bye!商务英语口语900句助你提高英语口语David:教育部，你好！Rachel:你好，David，请帮我转接Jenny！David:嗨，你好，Rachel,很抱歉，现在她在接电话，有什么我可以帮你吗？Rachel:这样的，我是为安排预约的事情打来的，Jenny说过本周末来来和我谈下关于学校项目的事情。

商务英语口语情景对话

商务英语口语情景对话情景一：商务会议A: Good morning everyone. Let’s start the meeting.B: Good morning. I have prepared a presentation on our new product launch.C: Sounds interesting. Could you please share it with us?B: Sure. Here are the details. First, we will target the young generation with our innovative design and technology.D: That sounds like a great idea. How about the pricing strategy?B: We will offer competitive prices to attract customers, but also ensure profitability.E: What about the marketing plan?B: We will utilize social media platforms and collaborate with influencers to create buzz around our product.F: Sounds like a solid plan. Let’s discuss the next steps and assign responsibilities.情景二：商务电话A: Hello, this is ABC Company. How can I assist you today?B: Hi, I am calling to inquire about the availability of your product.A: Sure, which specific product are you interested in?B: I am looking for your latest model XYZ.A: We currently have it in stock. How many units are you looking to purchase?B: I am interested in buying around 100 units. Could you please provide me with a quote?A: Of course. Let me check the current price for you.(After a brief pause)A: The price for 100 units of XYZ would be $X, including shipping.B: That sounds reasonable. Can you confirm the delivery time?A: It will take approximately 7-10 business days for the delivery.B: Perfect. Please proceed with the order.A: Great. I will email you the order confirmation shortly.情景三：商务旅行A: Good morning. I am here to check-in for my flight to Shanghai.B: Good morning. May I have your passport and flight details please?A: Sure. Here you go.B: Thank you. Here is your boarding pass. The flight will depart from gate E6.A: Thank you. What is the baggage allowance for this flight?B: You are allowed to take one carry-on bag weighing up to 7 kilograms, and one checked-in bag weighing up to 23 kilograms.A: Noted. Could you also assist me with a seat change request?B: Yes, of course. Let me check the availability.(After a brief pause)B: I can assign you a seat in an emergency exit row if you prefer extra legroom.A: That would be great. Thank you.B: You’re welcome. Enjoy your flight.。

商务打电话英语口语

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商务师外贸英语：电话常用英语口语

商务师外贸英语：电话常用英语口语1.I’ve really got to go，I’ll get back to you when I get the office.我真的得走了，我进办公室再打给你。

2.Sorry，I must end the conversation. There’s someone on the other line.抱歉，我不能再说了。

有人在另一在线。

3.Sorry，I’ve got to hang up. My wife’s waiting for me.抱歉，我得挂电话了。

我老婆在等我。

4.I think I’d better let you go. I’ll talk to you later.我想我应该让你去忙了，我晚点再打给你。

5.I have to get back to work. I’ll call you later tonight.我要回去工作了。

我今晚再打给你。

6.Shall we continue this later？I’ve got a call waiting.我们可不可以晚一点再继续谈？我有插播。

7.It’s kind of late. Why don’t we talk about it tomorrow？有点晚了。

我们何不明天再谈呢？8.I’ve got to meet a client right now. Can we talk later？我现在要去见一个客户。

我们可以晚一点再谈吗？9.I won’t keep you any longer.我不耽误你时间了。

10.Sorry，it’s getting late. Can you call again tomorrow morning？抱歉，时候不早了。

你可不可以明天早上再打来？。

商务英语口语对话实例

商务英语口语对话实例介绍商务英语是指在商业和工作场景中使用的英语口语。

随着全球化的推进和跨国合作的增加，掌握商务英语口语变得越来越重要。

本文将为您提供一些商务英语口语对话实例，帮助您提高在商务环境中的沟通能力和表达技巧。

招呼和自我介绍H1：打电话A: 你好，我是李明，从ABC公司打来的。

B: 你好李明，我是张强，ABC公司的项目经理。

有什么我可以帮助你的吗？A: 是这样的，我们公司对你们的产品非常感兴趣，想了解一些详细信息。

B: 当然，对我们的产品感兴趣很高兴。

我可以安排时间让我们的销售经理给你打电话，详细介绍一下我们的产品。

H2：会议自我介绍A: 大家好，我是李小姐，我是ABC公司的市场营销经理。

B: 大家好，我是张先生，我是XYZ公司的销售总监。

A: 很高兴见到你，我听说你们公司在销售方面做得非常出色。

B: 谢谢夸奖，我们一直在努力提高销售业绩。

H3：商务宴会A: 大家好，我是王先生，是ABC公司的董事长。

B: 大家好，我是李小姐，是XYZ公司的财务总监。

A: 很高兴和您见面，希望我们的两家公司能够有更多的合作机会。

B: 是的，我也希望我们能够达成更多的合作协议。

提出建议和意见H1：提出建议A: 我们的销售额一直不太理想，您有什么建议吗？B: 我觉得我们可以通过增加广告宣传来提高产品知名度。

H2：征求意见A: 我们计划推出一款新产品，您觉得怎么样？B: 我认为你们的新产品设计很吸引人，但是可能需要更多市场调研来确定市场需求。

H3：提供解决方案A: 我们的团队在项目上遇到了一些问题，你们有什么解决方案吗？B: 我们可以安排一次会议，共同讨论并找出解决问题的最佳方案。

谈论合作和谈判H1：洽谈合作A: 我们公司对与你们合作感兴趣，你们有什么条件？B: 我们可以派出团队去你们公司进行考察，然后商讨合作细节。

H2：商业谈判A: 我们希望获得更好的价格，你们能否给予一些优惠？B: 我们可以在一定范围内给予一些折扣，具体优惠可以在谈判中商议。

商务英语口语900句

商务英语口语900句英语口语在商务工作中的重要性在这样一个知识经济和全球经济统一化的大环境中不言而喻，相信每一位从事商务工作者都希望自己在和顾客沟通的课程中能够说出一口流利的英语口语( )。

以下收集整理的都是常用的商务英语口语句，在不同的情境下需要不同的口语进行沟通。

商务情景口语一1.Thank you for calling.谢谢你打电话来。

2.Please have a seat.您请坐。

3.Here is our sample room.这是我们的样品室。

4.These are our new models.这是我们的新样品。

5.Take your time, please.请随意看6.What’s the lowest price? 最低价多少？7.Do you have anything smaller？有没有面额小一点的？8.How do you pack them? 如何包装？9.Well guarantee this product for one year.我们这项产品保用一年。

10.It’ very nice.产品很漂亮。

11.Sorry, but we don’ t offer delivery service.对不起，我们不提供运货服务。

12.Pack them in dozens.以打进行袋装。

13.I hope to see you again. 希望下次再见。

14.Let me pack it for you.我替你包起来。

15.It’s almost at cost.这几乎是成本价。

商务情景口语二1.Follow me, please.请跟我来。

2.What color do you like? 你喜欢什么颜色？3.Keep in touch. 保持联络。

4.Ill contact you again. 我会再联系你的。

5.Here’s your change.找给你钱。

商务英语致电找人口语

商务英语致电找人口语下面是网搜集的商务英语致电找人口语，欢送阅读。

致电找人时，礼貌的问法是could/can/may i speak tomr.brown，please?或者i'd like to speak to mr. brown.此外，打商务时，应主动报上姓名，除了姓名，将公司名称一并报上比拟专业。

在与客户接洽之前，必须对合作伙伴的信息有准确详细的了解，如遇到重名现象，那么可轻松化解。

a:thank you for calling morrison trading pany. may i help you?感谢您致电莫里森贸易公司。

有什么为您效劳的事吗?b:hello. this is li ming calling from shanghai bw pany. may i speak to mr. brown , please?你好，我是上海bw公司的李明。

可以布朗先生接听吗?a:sorry, we have two browns. do you know his department?抱歉，我们有两位布朗。

你知道他是哪个部门的吗?b:i'd like to speak to mr. brown in marketing.我想找市场部的布朗先生。

marketing department市场部a:ok.he is on the line.己接通，请通话。

i'd like to speak to mr.smith.我想和史密斯先生通话。

hello, this is joanna green calling from chicago. may i speak to mr. smith.您好，我是芝加哥的乔安娜·格林，我可以和史密斯先生通话吗?is mr. smith in?史密斯先生在吗?this is li mci of china shipping group.我是中国海运(集团)总公司的李梅。

商务英语口语电话沟通 business-english-telephone-interviews-tips-and-language

Tips and language for telephone interviewsWhat tips could you give someone about each stage of telephone interviews written below?Starting the telephone callTechnical problemsTaking notesMentioning documentsAnswering questionsProblems with the questionsAsking questionsEnding the callCompare your ideas with the tips on the next two pages.Starting the telephone call-Sit in a professional manner-Smile-Phone exactly on time, or be ready to receive their call at least ten minutes before the arranged time-If anyone else phones you at the arranged time, quickly but politely end that call-If you are phoning, mention who you are and why you are phoning-If they are phoning you, answer the phone in a business-like but friendly manner, in-cluding your name so that they know they have the right person-Thank them for something, e.g. phoning you or interviewing you-If you get through to a secretary instead, ask them to put you through-If you get through to someone else and the person you want to speak to isn’t available, pass on your message and check when you should phone again-If you get through to an answer machine instead, try again every five or ten minutes, but don’t leave more than two messages in total-If you can’t get through for more than about twenty minutes, you could try emailing them as well-Address them with their title and surname, unless or until they ask you to use their first nameTechnical problems-If the mobile or Skype line is bad, consider asking them to call you again on your land-line-If you agree to hang up and try again, check who will phone who-Mention if there is an echo, delay, noise etc, so that they will be know why you have problems understanding or hearing-If you are cut off, quickly phone them again, apologise (even if it isn’t your fault) and continue asking or answering the same question.-Sort out any other technical problemsTaking notes-Don’t interrupt the interviewer – note down any questions you want to ask and ask them later-You may also want to make a note of any questions you found difficult, in case you have the same questions in another interview-If you can’t write and speak or listen at the same time, tell them that that is what you are doingMentioning documents-If you have already told them some information, mention where (e.g. on your CV)-If you know something about their company, say where you found it out-If you are quoting someone else or using someone else’s ideas, mention itAnswering questions-Keep answers short, maybe checking if your answer is detailed enough-If you forget what the question is while speaking, don’t be afraid to say soProblems with the questions-Use different phrases every time you need confirmation of what they are asking, espe-cially if you need to ask for confirmation of the same question more than once-Avoid general phrases like “I don’t understand”, “Can you repeat the question?” and “Pardon?” as much as possible. Point out what your misunderstanding is instead-If you need time to think, tell them that or use phrases and noises to fill the silence If you misunderstand many times, make excuses for your lack of understanding and/ or suggest a solution-You could also try answering what you think the question might be and check that that is the right answer-If you just can’t answer the question, say whyAsking questions-Tell them when your questions are finished-Acknowledge their answers-Tell them when it is the last question-If you then think of one more question, introduce it-If you are taking time to find or think of a question, fill the silenceEnding the call-Thank them again-Emphasize that you are still interested in the job-Ask about the next stage-Maybe email them to follow upAre there any stages missing above?Write at least one useful phrase for each of the tips above.Compare your phrases with the list one the next two pages.Starting the telephone call-Phone exactly on time, or be ready to receive their call at least ten minutes be-fore the arranged time – “I’m sorry to phone you a bit early.” – “That’s fine, I was just sitting here waiting for your call.”-If anyone else phones you at the arranged time, quickly but politely end that call -If you are phoning, mention who you are and why you are phoning – “My name’s Alex Case. I have a telephone interview with you/ Jean Sherbert arranged for two o’c-lock.” “This is Alex Case. You asked me to phone you for an interview at half past twelve.”-If they are phoning you, answer the phone in a business-like but friendly manner, including your name so that they know they have the right person – “Hello. Alex Case (speaking).”-Thank them for something, e.g. phoning you or interviewing you – “Thanks for giv-ing me this opportunity to interview for the job.” “Thanks for phoning.”-If you get through to a secretary instead, ask them to put you through – “Is he/ she available?”-If you get through to someone else and the person you want to speak to isn’t available, pass on your message and check when you should phone again– “Could you tell him that I called and that I’ll try again soon?... When might be a good time?”-If you get through to an answer machine instead, try again every five or ten minutes, but don’t leave more than two messages in total – “Hi, this is Alex Case again. I’m afraid I have a meeting at two so I won’t be available on this number until about five. I’ll try you again then.”-If you can’t get through for more than about twenty minutes, you could try email-ing them as well– “Dear Mr Smith, My name’s Alex Case. We arranged to have a telephone interview at three o’clock this afternoon. I’ve been having some problems getting through, so could you try me on 090 9999 9999 whenever you have time?”-Address them with their title and surname, unless or until they ask you to use their first name – “Please call me John.” “(Okay), thanks.”Technical problems-If the mobile or Skype line is bad, consider asking them to call you again on your landline – “We seem to have a bad connection. Do you think it is worth trying my land-line instead?”-If you agree to hang up and try again, check who will phone who – “I’ll call you this time, if that’s okay.”-Mention if there is an echo, delay, noise etc, so that they will know why you have problems understanding or hearing – “I apologise for the background noise here, my neighbour is building an extension on her house, so I might have to ask you to repeat some of your questions.”-If you are cut off, quickly phone them again, apologise (even if it isn’t your fault) and continue asking or answering the same question. – “I’m really sorry, we were cut off for some reason. So, as I was saying…/ Where was I?”-Sort out any other technical problems – “I can’t hear you very well.” “There’s a bit of an echo.” “I’ll move my microphone.” “There’s a loud hissing noise”Taking notes-Don’t interrupt the interviewer – note down any questions you want to ask and ask them later – “Can I ask a question that I wrote down earlier?” “Before we go on, I had a question about the previous topic, if that’s okay.”-If you can’t write and speak or listen at the same time, tell them that that is what you are doing – “Just a moment, I’m just making a note of that.”Mentioning documents-If you have already told them some information, mention where - “As you can see on my CV…” “As I said in my cover letter…” “As I wrote on the application form…”-If you know something about their company, say where you found out – “I was in-terested to see on your company website that…”-If you are quoting someone else or using someone else’s ideas, mention it – “My business hero is Bill Gates, and he says that…” “I once read an article in The Econo-mist that said (something like)…”Answering questions-Keep answers short, maybe checking if your answer is detailed enough – “Does that answer your question, or would you like me to explain in more detail/ give you some more examples?”-If you forget what the question is while speaking, don’t be afraid to say so– “Sorry, I seem to have gone off track. What was the question again?”Problems with the questions-Use different phrases every time you need confirmation of what they are asking, especially if you need to ask for confirmation of the same question more than once – “I’m sorry, I still don’t quite understand.” “I think I understand better this time.Can I just check…” “I’m sorry, I still just don’t get what you are saying.”-Avoid general phrases like “I don’t understand”, “Can you repeat the question?”and “Pardon?” as much as possible. Point out what your misunderstanding is in-stead – “I didn’t catch the last part of your question.” “What does ‘six sigma’ mean?”“Are you asking what I did or how I did it?” “Is that bet with a B or vet with a V?” “Is that one five – fifteen?”-If you need time to think, tell them that or use phrases and noises to fill the si-lence – “That’s a difficult question.” “I’ve never really thought about that before.”-If you misunderstand many times, make excuses for your lack of understanding and/ or suggest a solution – “I’m sorry, a lot of this jargon is new to me” “Could you spell the most difficult words out for me?” “Can you type the more difficult questions into the dialogue box as well?”-You could also try answering what you think the question might be and check that that is the right answer – “If you mean…, then…”-If you just can’t answer the question, say why – “Sorry, my mind has gone blank.” “I know there have been examples, I just can’t think of any right now I’m afraid” “Sorry, I really don’t think I can explain that in English.”Asking questions-Tell them when your questions are finished – “I think you’ve told me everything elseI wanted to know.”-Acknowledge their answers – “ Thanks.” “I see what you mean.” “Good point.”-Tell them when it is the last question – “There’s just one more thing I wanted to ask about…”-If you then think of one more question, introduce it – “Actually, I’ve just thought of one more thing.”-If you are taking time to find or think of a question, fill the silence – “I wrote a few questions down that I wanted to ask. Just a moment while I look for the piece of paper.”Ending the call-Thank them again – “Thanks again for giving me the opportunity to talk to you.”-Emphasize that you are still interested in the job – “I’m still very interested in the position.”-Ask about the next stage – “Will there be another interview if I pass this stage?”-Maybe email them to follow up – “Thanks once again for the opportunity to interview for the position of…”。

外企常用接电话口语大全商务英语,口语大全,外企_1

外企常用接电话口语大全—商务英语,口语大全，外企外企常用接电话口语大全：／/.天下商机9、I'm cａlling to check my orｄer status.我打电话来查看我订单的状况.如果不会这样说，那你可能会用，”I ｏrdeｒedｓomething ｙesｔｅrda ｙ.Can ｙoｕｃheck iｆｙou’vｅ shｉpｐｅd it or not?" 这句话听起来是不是有点啰嗦呢?其实只要简简单单地说”I t to cheｃk mｙ order sｔaｔｕｓ." 或是＂Ｉ t to tracｋ mｙ oｒdeｒｓｔatus。

" 就能完整地表达这句话的意思了。

同样的,如果在机场你也可以用这句话来查一下航班的信息,比如那班飞机有没有晚点, 大概几点会到,只要用一句＂I na checｋｐassengｅr sｔatｕｓ．" 就可以了。

1０、 I was ｒｅfeｒｒeｄ tｏ yoｕ by Mr．Ｇordon。

是Gorｄon 先生介绍我来的。

打电话到别人如果是有求于人的话，例如要去应征啦或是推销西啦,最好能先攀点关系啦！例如最常用的招数, 我是某某人介绍来的，就是"I wａｓｒeferred to you ｂy somｅone．＂(注意,介绍在这里用refeｒ而不是用iｎtroducｅ。

）还有呢？如果你今天拿到了该的折券，最好也是开宗明义地说，”I ｇot yｏuｒnuｍbｅｒ fｒoｍａcoun, wｈiｃh ｓａys yｏur p ｒoduct ｉｓ50％off todａy.”(我是根据你们折券上的号码打过来的,它上面写着今天产品五折优待.）这样子让他想赖都赖不掉。

总之呢？先表明自己是怎么搭上这条线的，这样子别人才不会有突兀的感觉啦。

[4］外企常用接电话口语大全-商务英语,口语大全,外企外企常用接电话口语大全：//.天下商机电话往来是外企办公的一部分.得体娴熟的英文会在上帮你不少忙哦！这次就来给你一些非常实用的句子。

[BEC商务英语] 电话找人的商务英语口语对话场景介绍

电话找人的商务英语口语对话场景介绍在外企或者是能够使用到商务英语的部门，大家经常会遇到找不到人的情况，这个时候打电话去找人是经常有的事。

所以商务英语口语是工作必备的。

今天我们就为大家整理了电话找人的商务英语口语对话，希望对你们有帮助!电话找人的商务英语口语对话您好，我是约翰逊。

hello. This is Johnson speaking.请问您是哪位?Who’s calling, please? * May I ask who’s calling, please?您好.Hello.我是王伟。

This is Wang Wei speaking.我是abc公司的王伟。

This is Wang Wei from ABC Corporation. * This is Wang Wei calling from ABC Corporation.我是王伟，从中国打来电话。

This is Wang Wei calling from China.我能为您做点什么?What can I do for you?我想和格林先生通话。

Could I speak to Mr. Green? * May I speak to Mr. Green? * I’d like to speak to Mr. Green. * I’d like to talk to Mr. Green.格林先生在吗?Hello. Is Mr. Green in?请稍候。

Hold the line. * Hold on a moment, please. * Could you hold the line please? * Just a moment, please?我看一下他在不在。

*Ill see i f he is in. * Ill just find out if he’s in the office.谢谢。

Thank you.抱歉，他现在不在。

商务英语口语之电话英语

商务英语口语之电话英语首先让我们来熟悉一下电话用语中常用的单词和句型吧!预习1.I'dliketodosth我想要做某事。

2.extension分机3.switchboard总机4.delivery送货5.speaktosb.与...讲话6.putsb.through为某人接通(给的电话)7.connect...with接通电话Operator:KrondikeElectronics.CanIhelpyou?Bird:Yes,I'dliketospeaktoMr.Edwards,please.Operator:Who'scalling,please?Bird:JohnBird.Operator:Justamoment,Mr.Bird;I'llputyouthrough.看来第一个接听Mr.Bird电话的人是Krondike电器公司的Operator接线员。

因为现在许多公司中都设有分机，分机是extension,所以从outline外线拨入的电话一般都会经过switchboard总机转接到分机上。

接线员首先自报公司名KrondikeElectronics，然后礼貌地问：CanIhelpyou?(我能为您做点什么吗?)WhatcanIdoforyou?MayIhelpyou?讲到这里，你也许会感到奇怪：拿起电话第一句话不都是Hello 吗?为什么这位接线员没有用Hello呢?这是因为现代人越来越重视时间和效率，在接通电话后直接报出公司或姓名的情况变得很普通。

有时，为了显得更礼貌，也可以加上Goodmorning、Goodafternoon，然后再报出身份。

上一段中Mr.Bird的回答也很有礼貌，他说：Yes,I'dliketospeaktoMr.Edwards,please.(是的，我想找爱德华先生。

)请注意，这里Mr.Bird用了I'dliketodosth....的句型，I'dliketodo...是Iwouldliketodo...的缩写形式，用这个句式提出要求会显得非常有礼貌，类似的礼貌用语还有：MayIspeaktoMr.Edwards?(我可以与爱德华先生讲话吗?)CouldyouputmethroughtoMr.Edwards,please?(你能给我接通爱德华先生吗?)有时你不知道该找谁来解决问题，比如说想找个人谈谈delivery(送货)的问题，那么下面的句式是可以帮你解决"开口之难"的：I'dliketospeaktosomeoneaboutdeliveries,please.现在就记住I'dliketospeaktosomeoneaboutsth.,please.的句式吧!还有一点要注意的是：在电话英语中，习惯用speaktosb.，而不用talktosb.。

商务英语口语情景对话100篇(前30篇)

商务情景对话（共30篇）Table of contents 目录1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 CoWorkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Communi zations商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Defivefing Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VSSoft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁1 Faxes传真Dialogue oneM: Can you have the briefs from the Anderson firms lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F: Getting those Andersons briefs has been harder than you can imagine. I have to try to contact their lawyer many times, but every time I call h is secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.F: What if I can't speak to him directly?M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martin’s office.F: How do I find Martin’s fax number? Is he in your rollerdesk?M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.F: Ok, I'll get on it first thing.M: Be sure you do, I need those briefs ASAPDialogue twoM:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last night.F:Evething came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them to refax.M:Yeah,you're going to have to call them and get them to being refax,these copies are so dark,I can't make out meaning of the words.F:What about that one?M:This one?This one is so light and I can neither read it,how can I being?F:You know I think the fax machine is out of toner,I can change the toner condition,that should solve the problem.M:Yes,but this would have to refax it well,and look there's about 3 pages missing,it looks like the fax machine eight-half my important faxes,and ones are made throwed are so blurred or too light and unreadable.F:I guess the fax machine is out of paper too,don't worry,I'll have someone look at it this afternoon,andthe meantime,I'll have your documents refaxed to our other fax machine.2 Telephone Calls电话Dialogue 1A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?B:This is Bill Burton from Milford Insurance,I'm calling to regards to our meeting next Tuesday.A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.B:No problem.A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.Would you like to leave a message for her?B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.A:I'm sorry,I didn't quite catch that,could you please repeat the number?B:No problem,my office number is 635-8799,Tell her to ask for extension 31.A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?B:Yes,and I represent Milford Insurance.A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.B:Thank you very much.Dialogue2A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?B:I'd like to speak to someone about reservations.A:I can help you with that.what date would you like to make a reservation for?B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?B:When do you expect him back in?A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235.A:Could you please spell your last name for me?B:Sure.It's D-A-R-C-Y.A:Okay.Mr Darcy,and your phone number is 660-843-3233?B:That's 3235.A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.3. Making Telephone Appointments电话预约Dialogue oneM:Hello,Here Berton speaking,what can I do for you?F:Hello,Mr Berton,this is Jenny Jenkins of bradford and sons returning your call,I’m sorry you missed me when you called my office this morning,my sacretary said you called concerning our meeting next Tuesday?M:Yes Ms Jenkins,thank you for returning my call,I’m glad to finally get hold of you.F:I want to let you know I would not be able to make a meeting next Tuesday,I would be another town that day,is there any possibility we can move the meeting to Monday?M:I’m afraid I completely booked on Monday,what it would be Possible to postpone until you return?F:Oh,dear,I was carrying on taking care of our meeting before I leave,but I suppose I can shut off somethings,yes,we can arrange something,I will back Thursday morning,what about Thursday afternoon,would that work for you?M:That should be fine,shall we say about two o’clock?F:Perfect,I look forward to seeing you at two o’clock next Thursday afternoon,if you need to change the time,pls feel free to call me on myself phone.M:Thanks Burdon,I’ll see you on Thursday.Dialogue twoF:HelloM:Hello,is Doras available?F:This is Doras,who is calling please?M:Hi,Doras,this is Mike calling from parker’s dentistry,I’m calling to confirm your appointment for tomorrow morning at area with doctor parker.F:Oh,I almost forgot,thank you for calling to remind me,actually,I do need to change the time of my appointmentI have a schedule conflict,and I can’t make it that early.M:If I put you in that later sport,would that work out?F:It would have to be after lunch,do you have anything available about 2 o’clock?M:Sorry,the only opening we have after lunch is 1:15,but I might be able to work until at 4:00,would that be a better time?F:That’s all right。