公共组织行为学ppt (10)[29页]

indirectly through influence on others □ Discusses, decides, delegates
Teams
□ Shared leadership role
□ Individual and mutual accountability
□ Specific team purpose
□ Teams have higher levels of motivation
□ Teams offset personal biases and blind spots that inhibit effective problem analysis and implementation
□ Team members are more like to entertain risky alternatives and take innovative action
occur
Managing Human Behavior in Public and NonProfit Organizations, Denhardt, 2012, SAGE
What is a Team?
□ A group of people with a high degree of interdependence geared toward the achievement of a goal or the completion of a task
□ Discusses, decides, does work together
Managing Human Behavior in Public and NonProfit Organizations, Denhardt, 2012, SAGE
Teams vs ividuals
□ Teams outperform individuals acting alone or in larger organizational groupings
Managing Human Behavior in Public and NonProfit Organizations, Denhardt, 2012, SAGE
Three Characteristics of Teams
□ Studied:
□ Top management teams, Task forces, Professional support groups, Performing groups, Human service teams, and Production teams
□ Conclusions:
□ Teams are intact social systems, complete with boundaries, interdependence and differentiated roles
□ Teams produce outcomes for which members have collective responsibility and acceptability is assessable
□ Teams produce greater number of ideas and pieces of information
□ Teams improve understanding and acceptance among individuals involved in problem solving and decisions
□ Strong and clearly focused leader
□ Individual accountability □ Group purpose is
organizational mission □ Individual work products □ Runs efficient meetings □ Measures effectiveness
Working in Groups and Teams Chapter 10
Managing Human Behavior in Public and Non-Profit Organizations
Denhardt
Chapter Objectives
□ Recognize the difference between groups and teams
□ Collective work products
□ Encourages open-ended discussion and active problem solving meetings
□ Measure performance directly by collective work products
□ Group is different from a Team □ Teams have a degree of self-
management, share responsibility, and have authority for assessing their own performance
□ List and define the different types of teams □ Recognize and measure team effectiveness □ Identify different team styles and understand
their role in the stages of team development □ Identify areas where team conflict can
□ Teams operate in an organizational context
Managing Human Behavior in Public and NonProfit Organizations, Denhardt, 2012, SAGE
Groups vs Teams
Work Groups