商务英语基础教程07ppt课件
合集下载
商务英语课件完整版本
training)
•
• 2将以下工作与A一D的解释连线。
• 要点解析:
• (1)public event公共事件
• ( 2 ) improve at a sport , skill or school subject提高运动成绩、技能或学习成绩
• ( 3 ) advise sb. on sth.给某人就某事提供建 议。如:She advises the President on foreign affairs.她就外交事务给总统提供建 议。
考生在报名后可得到一本内容包括考试范围、考试题 型的《考生手册》,供考生参照复习。 .
BEC的评分的标准是什么? BEC的分数由听说读写四部分组成,各占总分
的25%,只要求总分及格。每部分批评分标准不尽 相同,比如说听力和阅读都是每道题为一个原始 分,然后按照一定标准折算,比较复杂,在这里 就不再赘述。以口语为例:评分标准测试依据发 音、准确性、流利程度以及交流能力四个部分来 判定。具体标准如下:
• 3阅读以下关于J&C公司负责人的简况,并用练 习2中的“工作”填空。
• 要点解析: • (1) consultancy咨询公司。 • 如:You can start your own consultancy.你可以
成立自己 的咨询公司。
• ( 2 ) personal and professional development个 人和职业发展
New words and Expressions
• catering service 餐饮服务 • MD managing director 的缩写,总经理,
执行董事 • gadget n. 小巧的器械,小玩意儿 • interior adj. 车内产品,内部装饰 • memo n. 备忘录,便条,便笺 • electrical appliances 电器,家用电器 • ship vt. 运送
•
• 2将以下工作与A一D的解释连线。
• 要点解析:
• (1)public event公共事件
• ( 2 ) improve at a sport , skill or school subject提高运动成绩、技能或学习成绩
• ( 3 ) advise sb. on sth.给某人就某事提供建 议。如:She advises the President on foreign affairs.她就外交事务给总统提供建 议。
考生在报名后可得到一本内容包括考试范围、考试题 型的《考生手册》,供考生参照复习。 .
BEC的评分的标准是什么? BEC的分数由听说读写四部分组成,各占总分
的25%,只要求总分及格。每部分批评分标准不尽 相同,比如说听力和阅读都是每道题为一个原始 分,然后按照一定标准折算,比较复杂,在这里 就不再赘述。以口语为例:评分标准测试依据发 音、准确性、流利程度以及交流能力四个部分来 判定。具体标准如下:
• 3阅读以下关于J&C公司负责人的简况,并用练 习2中的“工作”填空。
• 要点解析: • (1) consultancy咨询公司。 • 如:You can start your own consultancy.你可以
成立自己 的咨询公司。
• ( 2 ) personal and professional development个 人和职业发展
New words and Expressions
• catering service 餐饮服务 • MD managing director 的缩写,总经理,
执行董事 • gadget n. 小巧的器械,小玩意儿 • interior adj. 车内产品,内部装饰 • memo n. 备忘录,便条,便笺 • electrical appliances 电器,家用电器 • ship vt. 运送
商务英语阅读Unit 7-叶兴国ppt课件
UNIT 7
9. Loan word外来词构词法: 如:
karoshi (日语) :过劳死;
westpolitik(德语) :东欧国家的西方政策等。
10. Coinage创新式构词法 : 如:
1) 政治领域:Ground Zero世贸废墟, the global coalition against terror全球反
READING SKILLS:
Business English: A Reading Course
INTRODUCE THE BASIC INFORMATION ABOUT BUSINESS ENGLISH READING
UNIT 7
6. Onomatopoeia拟声词构词法:
1) 直接~: 音与义基本吻合,能直接产生音义之间的互相联想,使 用频率高。
?人类基因组数据库genomedatabase该数据库1990年初建于美国霍普金斯大学是一个专门汇集存储人类基因组数据的数据库其中包括了全球范围内致力于人类dna结构和100000种人类基因序列研究的分析成果
Business English: A Reading Course
UNIT 7
2014.11
Unit 5: Affixation; Compounding; Unit 6: Conversion; Blending; Shortening; Unit 7: Onomatopoeia; Back formation; Formation of nonce words; Loan
word; Coinage
恐联盟 political pluralism政治多元化, bushism布什执行的强硬政策等。
2) 经济领域:G-7 nations 7国集团, cyclic/bubble economy循环经济, bubble
《商务英语课程》课件
表达和沟通能力。
3
情景对话
模拟真实商务场景,进行对话练习, 提升沟通效果。
写作与阅读
写作技巧
学习商务写作的技巧和结构, 提升写作表达的准确性和层 次感。
阅读理解
阅读商务材料,提高对商业 文本的理解和分析能力。
商务邮件
学习撰写商务邮件的要点和 格式,提升邮件沟通的效果。
商务实践
商务会议
学习主持和参与商务会议的技巧,提高会议 效率和议题讨论。
商务谈判
掌握商务谈判的策略和技巧,提升谈判成功 率和成果。
商务演讲
培养商务演讲能力,提高演讲表达和演讲影 响力。
商务礼仪
了解商务场合的礼仪规范,塑造良好的商务 形象和人际关系。
评估与总结
期中测验 期末考试 课程总结
评估学员对课程内容的掌握程度。
综合评估学员的商务英语能力和应用能力。
总结课程收获和学习成果,为学员的职业发 展提供指导。
词汇与语法
商务词汇
学习常用的商务词汇和短语, 丰富商务沟通的词汇量。
语法重点
掌握商务英语的语法规则和重 点,提高语言表达准确性。
实例练习
通过实例演练和练习题,巩固 词汇和语法知识的运用。
听力与口语
1
听力训练
通过听取商务场景对话和演讲等内容,
口语练习
2
提升听力水平和理解能力。
通过角色扮演和情景对话,锻炼口语
《商务英语课程》PPT课 件
让我们一起探索《商务英语课程》的世界吧!本课程将帮助学员掌握商务英 语的核心知识和应用技巧,提升沟通能力和,培养学员的商务英语能力和职业素养。
教材评估
介绍教材的特点和使用方法,提供有效的学习资源。
学习方法
新编剑桥商务英语(初级)全套精品课件
BUSINESS SKILLS 1.2 Personal and professional details
2.2 Making arrangements 3.2 Company performance 4.2 Business communications 5.2 Achievements and plans
2 Our university department needs some IT training. Can you help? ( No )
3 I want to give a speech at my brother’s wedding. ( Yes )
4 I’d like some help with writing a novel. ( No )
Module 1 第一单元 1.1 Business Topic World of work
商务话题篇 工作领域
Technique n. 技巧 cross-cultural adj. 跨文化的 presentation n. 口头报告;陈述;叙述 public speaking 演说,演讲 consultant n. 顾问
5 Our company would like some information on teambuilding weekends. ( Yes )
Module 1 第一单元 1.1 Business Topic World of work
商务话题篇 工作领域
professional adj. 专业的,职业的
6.2 Travel arrangement 7.2 Orders and contracts 8.2 Problems and solutions
中英合作商务英语讲解7
non-peak 非高峰期 ResidentIntel takes advantage of cheaper, non-peak electricity rates, and gives choices for comfort, safety and energy conservation(节能).
Do all the parks in this city have a special reduced rate for students? 对学生实行特价
What’s the going rate for computer programmers? 计算机编程人员的一般工资是多少?
switch lights on and off 开关电灯 Burglar n.夜盗
Their economy has expanded enormously, while ours, in contrast, has declined. In contrast with her sister, she is very tall. In contrast, last year,the new students put quality of the teaching as the most important characteristics, and career preparation shared the second place with availability of subjects.相比之下,去年的新生把教学质量排在第一 位,而职业准备和可选择的课程并列第二。
es topic:
Products and serives
testimonial n.证明书,推荐书
refer to 提到,谈到
商务英语教程课件ppt
Use leverage and negotiate effectively
Identify and use leverage points, make rational offers, and be willing to compromise
Business English negotiation skills
The ability to read and understand text quickly and effectively
Understanding of Complex Sentencies
The ability to understand complex Sentencies with multiple and adjacent clauses
Wear professional attention to receive a sense of seriality and respect
Use formal meetings and introductions
Start with a formal meeting and introduction of your team members
Show graduation and recommendation
End the meeting with a thank you, expressing graduation for the other party's time and effort
04
Business English Contracts and Agreements
standardization, and cross-cultural communication, and is a universal language for global business communication.
Identify and use leverage points, make rational offers, and be willing to compromise
Business English negotiation skills
The ability to read and understand text quickly and effectively
Understanding of Complex Sentencies
The ability to understand complex Sentencies with multiple and adjacent clauses
Wear professional attention to receive a sense of seriality and respect
Use formal meetings and introductions
Start with a formal meeting and introduction of your team members
Show graduation and recommendation
End the meeting with a thank you, expressing graduation for the other party's time and effort
04
Business English Contracts and Agreements
standardization, and cross-cultural communication, and is a universal language for global business communication.
商务英语写作ppt课件
我们今天通过中国人民银行大连分行 就第3422号定单开立了以你方为受益人的 不可撤消的信用证,金额为9千美元。
.
L/C 常用搭配
今天,我方收到由美国花旗银行开出的以你 方为付款人的金额为3500美元的信用证。
We received an L/C for USD 3,500 for your account by the Citi Bank this morning.
Specimen 1
.
Specimen 1 Dear Sirs Our past purchases of Electrical Fans from
you has been paid as a rule by confirmed, irrevocable L/C, which has indeed cost us a great deal. From the moment to open credit till the time our buyers pay us, the tie-up of our funds lasts about three months. Under the present circumstances, this question is particularly taxing owing to the tight money condition and unprecedentedly high bank interests.
Return
.
Introduction
When shall L/C be opened:
It is the usual practice that the letter of credit is to be opened and to reach the sellers 30 days ahead of shipment so as to give the seller enough time to make preparation for shipment, such as making the goods ready and booking shipping space. For prompt shipment, it is advisable that the letter of credit be issued in good time.
.
L/C 常用搭配
今天,我方收到由美国花旗银行开出的以你 方为付款人的金额为3500美元的信用证。
We received an L/C for USD 3,500 for your account by the Citi Bank this morning.
Specimen 1
.
Specimen 1 Dear Sirs Our past purchases of Electrical Fans from
you has been paid as a rule by confirmed, irrevocable L/C, which has indeed cost us a great deal. From the moment to open credit till the time our buyers pay us, the tie-up of our funds lasts about three months. Under the present circumstances, this question is particularly taxing owing to the tight money condition and unprecedentedly high bank interests.
Return
.
Introduction
When shall L/C be opened:
It is the usual practice that the letter of credit is to be opened and to reach the sellers 30 days ahead of shipment so as to give the seller enough time to make preparation for shipment, such as making the goods ready and booking shipping space. For prompt shipment, it is advisable that the letter of credit be issued in good time.
BEC高级第七单元UNIT7 PPT课件
for a manger to possess. (Exercise 3.p66)
reference: competent, efficient, powerful,
ambitious, cautious, convincing, leading, problem solving…
Think of a job you have performed alone. Imagine we are giving you three people to
Business topic: Managing people
1. Managerial qualities How do you understand the quotation? “ A bad manager confuses activity with performance”.
Number the most important qualities
Exercise 3(p72) rewrite the report Exercise 6(p73) Write a report on
employee training
1. 他们的活动有多少可以稳妥有效地委托给那些 资质稍浅的员工来进行? 2. 现在已经委派官员着手起草解决方案. 3. 态度决定高度。 4. 我觉得董事长的改组计划难以接受. 5.dership Style reaching a consensus Coaching Leadership Style to develop employees
5. Management problems(P68) some idioms What do these idioms mean? 1 Too involved with the detail to be able to the wilder picture 2 Doesn’t want to be publicly embarrassed by being shown to be wrong 3 Only focused on one thing, and ignores other consideration 4 Takes on a task that they don’t have the time or capacity to do alone.
剑桥商务英语教程ppt课件精选全文
She smiled in greeting. 她微笑着打招呼。 She welcomed us with a cheerful
greeting. 她兴高采烈地打招呼欢迎我们。
16
ppt课件
TWO KINDS OF GREETINGS
1)Formal/Informal 2)Greeting by words/Greeting
Good morning
before 12am
Good afternoon between 12am to 5pm
Good evening
after 5pm
Good night when leaving at night or going to bed
29
ppt课件
UNSPOKEN GREETINGS
ppt课件
Unit 1
Greetings and Introductions
1
ppt课件
LEARNING OBJECTIVES :
How to make introductions? 1)How to introduce yourself? 2)How to introduce others? How to greet people when you
Between friends you can add dude(/dju:d/小伙 子)/man, etc. to the end
19
ppt课件
How are you? -- Pretty good. -- Fine, thank you. -- Nothing much. / Nothing special.
40
ppt课件
Miss. 小姐,用作未婚女子姓名之前 Mrs. 夫人, 太太 Ms. 女士, 用在婚姻状况不明的女子姓
greeting. 她兴高采烈地打招呼欢迎我们。
16
ppt课件
TWO KINDS OF GREETINGS
1)Formal/Informal 2)Greeting by words/Greeting
Good morning
before 12am
Good afternoon between 12am to 5pm
Good evening
after 5pm
Good night when leaving at night or going to bed
29
ppt课件
UNSPOKEN GREETINGS
ppt课件
Unit 1
Greetings and Introductions
1
ppt课件
LEARNING OBJECTIVES :
How to make introductions? 1)How to introduce yourself? 2)How to introduce others? How to greet people when you
Between friends you can add dude(/dju:d/小伙 子)/man, etc. to the end
19
ppt课件
How are you? -- Pretty good. -- Fine, thank you. -- Nothing much. / Nothing special.
40
ppt课件
Miss. 小姐,用作未婚女子姓名之前 Mrs. 夫人, 太太 Ms. 女士, 用在婚姻状况不明的女子姓
《商务英语综合教程》 Unit (7)
4. Develop your communication skills. Communication occurs when someone understands you, not just when you speak. One of the biggest dangers with communication is that we can work on the assumption that the other person has understood the message we are trying to get across.
2. What characteristics could be used to define good working relationship?
3. How can we build better relationship at work? 4. What kinds of certain relationships at work
◆ Additional Reading E. Highlights Vocabulary Suggested Answers
Teaching Objectives
• 1. to learn communication concepts; • 2. to learn the basics of relationships; • 3. to learn the basics of communication
relationship with your colleagues? Why?
Reading Text Building Good Work Relationships
Questions for Fast Reading
2. What characteristics could be used to define good working relationship?
3. How can we build better relationship at work? 4. What kinds of certain relationships at work
◆ Additional Reading E. Highlights Vocabulary Suggested Answers
Teaching Objectives
• 1. to learn communication concepts; • 2. to learn the basics of relationships; • 3. to learn the basics of communication
relationship with your colleagues? Why?
Reading Text Building Good Work Relationships
Questions for Fast Reading
商务英语口语ppt课件
17
高频通用词汇
❖ Director 厂长、主任、所长、部长 ❖ Division manager 科长 ❖ Chief engineer 总工程师、轮机长[,endʒi'niə] ❖ Engineer 工程师 ❖ Technician 技术员[tek'niʃən] ❖ Head of group 组长 ❖ Foreman 工长、领班['fɔ:mən] ❖ Inspector 检验员[in'spektə] ❖ 领读5遍,选一列学员依次读。要求学员课下背下单词。
❖ The girl was moved, but somebody told her “don’t forget HIJK!” “He is just kidding.”
❖ The girl responded: It doesn’t matter whether he lied to me. There is “LMNOP”. Love must need our patience.
25
Greetings
❖遇到熟人
▪ Haven’t seen you for ages/some time. 太久不见了。 ▪ How have you been(doing)? 最近怎么样? ▪ Hey, man. How’s it going? ▪ How are you getting on/making out?
❖ Would you mind me opening the window? 你介意我开窗 户吗?
❖
标识英语
11
Dialogue1 初次见面
场景一:Edward船东来涂装厂房看船体喷涂进度。
❖ A:Are you Edward Green? 你是Edward Green 先生么? ❖ B: Yes,I am. 是的。 ❖ A: How do you do? I’m Yuanfei Chen, foreman of painting center.
高频通用词汇
❖ Director 厂长、主任、所长、部长 ❖ Division manager 科长 ❖ Chief engineer 总工程师、轮机长[,endʒi'niə] ❖ Engineer 工程师 ❖ Technician 技术员[tek'niʃən] ❖ Head of group 组长 ❖ Foreman 工长、领班['fɔ:mən] ❖ Inspector 检验员[in'spektə] ❖ 领读5遍,选一列学员依次读。要求学员课下背下单词。
❖ The girl was moved, but somebody told her “don’t forget HIJK!” “He is just kidding.”
❖ The girl responded: It doesn’t matter whether he lied to me. There is “LMNOP”. Love must need our patience.
25
Greetings
❖遇到熟人
▪ Haven’t seen you for ages/some time. 太久不见了。 ▪ How have you been(doing)? 最近怎么样? ▪ Hey, man. How’s it going? ▪ How are you getting on/making out?
❖ Would you mind me opening the window? 你介意我开窗 户吗?
❖
标识英语
11
Dialogue1 初次见面
场景一:Edward船东来涂装厂房看船体喷涂进度。
❖ A:Are you Edward Green? 你是Edward Green 先生么? ❖ B: Yes,I am. 是的。 ❖ A: How do you do? I’m Yuanfei Chen, foreman of painting center.
商务英语写作 7 日常投诉与索赔ppt课件
日常投诉与理赔
2021/4/2
;.
2
Introduction
Ideal case In an ideal business transaction, everything is done and checked carefully with details of orders and
offers, the quality of the goods supervised, and delivering of the goods prompt and accurate. No mistake is made and nothing is wrong.
engineers made your video game almost as good as new. Recently Pace Electronic has acquired the assets of Four Star Games and has become responsible for
Anyhow, making complaints and claims is not a pleasant business and needs to be well planned and documented. How can your complaints and claims receive best adjustment you desired?
2021/4/2
本讲义供嘉铭公司内训专用
15
Letter B Letter of Adjustment
Dear Mrs. Williams: Your repaired video game is being returned by UPS, and you should receive it within a week. Skilled
2021/4/2
;.
2
Introduction
Ideal case In an ideal business transaction, everything is done and checked carefully with details of orders and
offers, the quality of the goods supervised, and delivering of the goods prompt and accurate. No mistake is made and nothing is wrong.
engineers made your video game almost as good as new. Recently Pace Electronic has acquired the assets of Four Star Games and has become responsible for
Anyhow, making complaints and claims is not a pleasant business and needs to be well planned and documented. How can your complaints and claims receive best adjustment you desired?
2021/4/2
本讲义供嘉铭公司内训专用
15
Letter B Letter of Adjustment
Dear Mrs. Williams: Your repaired video game is being returned by UPS, and you should receive it within a week. Skilled
unit 7Commerce Pros and Cons《电子商务英语》PPT课件
• spark • [spɑ:k] • v.引起,发动,鼓舞
New Words
• convey • [kən′vei] • v.传达
• ambiguity • [æmbi′gju:iti] • n.含糊,不明确
New Words
• jurisdiction • [ˌdʒuəris′dikʃən] • n.权限,司法权,裁
Text
What are E-Commerce Pros and Cons?
Some advantages : Speed. High-speed network makes geographical distance insignificant.Electronic communications allow messages to traverse the world almost instantaneously.
Text
What are E-Commerce Pros and Cons?
disadvantages and constraints
Limited and selected sensory information. The Internet does not allow full scope for our senses
Text
What are E-Commerce Pros and Cons?
disadvantages and constraints
Perishable goods.Though specialized or refrigerated transport can be used,goods bought and sold via the Internet tend to be durable and non-perishable.
New Words
• convey • [kən′vei] • v.传达
• ambiguity • [æmbi′gju:iti] • n.含糊,不明确
New Words
• jurisdiction • [ˌdʒuəris′dikʃən] • n.权限,司法权,裁
Text
What are E-Commerce Pros and Cons?
Some advantages : Speed. High-speed network makes geographical distance insignificant.Electronic communications allow messages to traverse the world almost instantaneously.
Text
What are E-Commerce Pros and Cons?
disadvantages and constraints
Limited and selected sensory information. The Internet does not allow full scope for our senses
Text
What are E-Commerce Pros and Cons?
disadvantages and constraints
Perishable goods.Though specialized or refrigerated transport can be used,goods bought and sold via the Internet tend to be durable and non-perishable.
商务英语综合教程第二册课件 unit 7
Work group & Work team
– Work group: A Group that interacts primarily to share information and to make decisions that will help each member perform within his or her area of responsibility ——绩效是所有群体成员个别贡献的加总 Work team:
• Good when knowledge, talent, skills, & abilities are dispersed across organizational members
• Empowerment & collaboration; not power & competition
Categories of Teams
尊重个人特点
Respect for the members’
identities
反馈 Feedback
Text Analysis
1. It is what they have been told to work towards, and they might think that the greater common objective of the team as a whole is achievable if only they concentrate on "their bit" and leave the rest to those who are paid a salary commensurate with such responsibilities. 他们就是这样被告知的,同时他们可能认为要完成团队的更大的共同 目标,只能是通过个人专注完成个人的份额,而对于其他的任务,谁 领了那份薪水谁就自然要承担。
职场实用英语交际教程(初级)教学课件unit7
职场实用英语交际教程(初级)——Unit 7
Set the task
Vocabulary
1. Yes, I had some yesterday and it tasted great! taste /teɪst/ v. 有······的味道;品尝 e.g. It tastes like chocolate. 它尝起来像巧克力。
职场实用英语交际教程(初级)——Unit 7
Set the task
Language in focus
2. Complete the sentences by choosing the words in the box that collocate with the italicised words. at of to in
2. And you can also interview some customers to get more ideas. interview /'ɪntəvjuː/ v. 采访 e.g. I’d interviewed him often in the past. 我过去经常采访他。
职场实用英语交际教程(初级)——Unit 7
• What is the purpose of a market report? discover market opportunities, improve products, satisfy customers…
• What information should we know in order to better achieve this purpose? market trends, information about competitive products, customers’ feedback…
Set the task
Vocabulary
1. Yes, I had some yesterday and it tasted great! taste /teɪst/ v. 有······的味道;品尝 e.g. It tastes like chocolate. 它尝起来像巧克力。
职场实用英语交际教程(初级)——Unit 7
Set the task
Language in focus
2. Complete the sentences by choosing the words in the box that collocate with the italicised words. at of to in
2. And you can also interview some customers to get more ideas. interview /'ɪntəvjuː/ v. 采访 e.g. I’d interviewed him often in the past. 我过去经常采访他。
职场实用英语交际教程(初级)——Unit 7
• What is the purpose of a market report? discover market opportunities, improve products, satisfy customers…
• What information should we know in order to better achieve this purpose? market trends, information about competitive products, customers’ feedback…
商务英语学习完整ppt课件
.
3
regulating
• the size of a nation's money supply • the availability and cost of credit • the foreign exchange value of its currency
• issuing notes to be used as legal tender • supervising the operations of the commercial
.
6
picture
• verb • to imagine something by making an image
in your mind • Tom, picturing the scene, smiled. • Picture the scene - the crowds of people and
• a cheque for £200
• pay by cheque
• cash the cheque (= exchanged it for cash )
• stop the cheque (= tell the bank not to pay it ) .
• bank cheque = banker's cheque
.
5
• Central banks act as the fiscal agent of the government,
• By increasing or decreasing the supply of money and credit, they affect interest rates, thereby influencing the economy.
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accomplish the tasks - making them accountable for proper
execution of the work
Reasons for delegation of authority
- As a company grows, it is impossible for one manager or owner to do everything.
- each department managed by an expert; - each manager needs only skills related to
his/her department; - conflict between departments may affect the
whole organization.
A Basic Business Reader
Chapter 7 Business Organization
and Structure
Objectives
After studying this chapter you will be able to:
Explain the importance of job specialization to an organization. Explain the concept of accountability. Compare the advantages and disadvantages of centralization and decentralization. Identify four types of departmentalization.
Ways of Departmentalization
2. By product
- grouping of jobs around the products of the firm;
- functional activities located within each product division;
- Decisions to be made are risky. - Low-level managers are not skilled in decision
making.
Centralization vs. Decentralization
Decentralization means that decision making power is delegated to the lower levels of the organization. Reasons for centralization:
- Delegation frees the manager to attend to other matters.
Centralization vs. Decentralization
Centralization means that top-level managers delegate very little authority to the lower levels. Reasons for centralization:
- Companies operate in complex and unpredictable situations.
- Lower-level managers have strong decision making skills.
What is departmentalization?
Departmentalization refers to grouping of jobs into units called departments, units, groups or divisions.
What is specialization
Specialization = division of labor
- dividing work into small, specialized tasks
- assigning employees to do a single task
Why is specialization important?
Specialization is important because it
- raises efficiency; - minimizes time lost when workers have to
perform more than one task; - enables use of specialized equipment; - simplifies training.
- coordination and decision making becoming easier;
- duplication or redundancy of functional departments.
Ways of Departmentalization
Negative effects: Workers may become bored and dissatisfied with their jobs.
What is delegation of authority?
Delegation of authority means:
- assigning tasks to employees - allowing them to use resources to
Departments are commonly organized by function, products, territory or customer.
Ways of Departmentalization
1. By function
- grouping of jobs according to business function such as production, marketing, finance, etc.;
execution of the work
Reasons for delegation of authority
- As a company grows, it is impossible for one manager or owner to do everything.
- each department managed by an expert; - each manager needs only skills related to
his/her department; - conflict between departments may affect the
whole organization.
A Basic Business Reader
Chapter 7 Business Organization
and Structure
Objectives
After studying this chapter you will be able to:
Explain the importance of job specialization to an organization. Explain the concept of accountability. Compare the advantages and disadvantages of centralization and decentralization. Identify four types of departmentalization.
Ways of Departmentalization
2. By product
- grouping of jobs around the products of the firm;
- functional activities located within each product division;
- Decisions to be made are risky. - Low-level managers are not skilled in decision
making.
Centralization vs. Decentralization
Decentralization means that decision making power is delegated to the lower levels of the organization. Reasons for centralization:
- Delegation frees the manager to attend to other matters.
Centralization vs. Decentralization
Centralization means that top-level managers delegate very little authority to the lower levels. Reasons for centralization:
- Companies operate in complex and unpredictable situations.
- Lower-level managers have strong decision making skills.
What is departmentalization?
Departmentalization refers to grouping of jobs into units called departments, units, groups or divisions.
What is specialization
Specialization = division of labor
- dividing work into small, specialized tasks
- assigning employees to do a single task
Why is specialization important?
Specialization is important because it
- raises efficiency; - minimizes time lost when workers have to
perform more than one task; - enables use of specialized equipment; - simplifies training.
- coordination and decision making becoming easier;
- duplication or redundancy of functional departments.
Ways of Departmentalization
Negative effects: Workers may become bored and dissatisfied with their jobs.
What is delegation of authority?
Delegation of authority means:
- assigning tasks to employees - allowing them to use resources to
Departments are commonly organized by function, products, territory or customer.
Ways of Departmentalization
1. By function
- grouping of jobs according to business function such as production, marketing, finance, etc.;