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Culture
Characteristics of Culture
1. 2. 3. 4. 5.
6.
Culture is learned. Culture is transmitted from generation to generation. Culture is subject to change. Culture is shared. Culture is symbolic. Culture is social.
Course Syllabus -2
Assignments
Oral presentation Term paper 2 essays Final exam 50% Oral presentation 10% Term paper 20% 2 essays 10% Class attendance & participation 10%
A hen is clucking to her chicks. 10. A web designer is issuing commands to his computer.
9.
Elements of Communication
Sender / Receiver Message Channel
Harry Potter and Cho Chang
Harry Potter and the Order of the Phoenix Dumbledore’s Army Valentine’s Day Hogsmeade Village Quidditch Madam Puddifoot’s Teashop Hermione, Three Broomsticks Roger Davies, Cedric Doggory
Noise Noise Msg Msg Msg Receiver
Sender
Msg
Encoding
Channel
Decoding
Feedback Context
Nature of Communication
1. 2. 3.
4.
5. 6.
7.
8.
Process Dynamic Interactive Symbolic Intentional Contextual Ubiquitous Cultural
Different ways of writing dates
Communication and Culture
Intercultural communication
Importance of having cross-cultural knowledge and understanding Difficulties that might occur due to lack of such knowledge How to develop cultural sensitivity
Two Cases
Jerry, Tokyo, Tony, a Japanese elementary school, Japanese-style lunch
Conformity, collectivity
Henry, Parisians (巴黎人), completion deadline, publicize (to make known to the public), 7/10,
How Much Do You Know? ---T/F
6. 7.
8. 9.
10.
The French are work-obsessed ----they often work overtime in order to meet a deadline. You’re likely to be greeted by an Argentinean with hugging and kissing, even in business meetings. It’s acceptable to wear shorts in public in Arab countries. In Russia, the ability to drink great amounts of alcohol in short periods is considered a measure of a person’s manhood. Red is a positive color in China, but represents death in many African countries.
How Much Do You Know? —T/F
1. 2.
3.
4.
5.
Malaysians shake head from side to side to mean “No”. Germans hold a flexible attitude toward time, and it’s all right to be late for a meeting. In North America, employees who stay in the company longer and show greater loyalty are more likely to get promoted. You’re unlikely to secure a business contract with Chinese unless you establish a good personal relationship with them. In Japan, loudly slurping your soup is considered to be a rude behavior.
Essential elements of communication Characteristics of communication Definitions of culture Characteristics of culture Functions of culture
Communication
How Do You Feel? 2-1
1.
2.
3. 4. 5. 6. 7. 8.
I dislike participating in group discussions. Generally, I am comfortable while participating in group discussions. I am tense and nervous while participating in group discussions. I like to get involved in group discussions. I am afraid to express myself at meetings. I am very calm and relaxed when I am called upon to express an opinion at a meeting. Communicating at meetings usually makes me uncomfortable. I am very relaxed when answering questions at a meeting.
Communication Situations 2-1
1.
An orator is delivering a speech to a large gathering. A student is complaining to his instructor about his course credits on the telephone. Two deaf people are ‘talking’ to each other in sign language. A little boy is talking to himself while brandishing his toy gun. A middle-aged woman is writing to her superior, explaining why she wants to resign.
Grading
Course Syllabus -3
Books recommended
Samovar, Larry et al: Communication Between Cultures.
Davis, Linell: Doing Culture: Cross-cultural Communication in Action Hall, Edward T. The Silent Language Hofstede, Geert: Culture’s Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations. Varner, Iris I. & Linda Beamer: Intercultural Communication in the Global Workplace.
Intercultural Communication
I. Communication and Culture
Course Syllabus -1
1. 2. 3.
4.
5. 6.
7.
8.
Communication and Culture Cultural Differences Culture and Verbal Communication Culture and Nonverbal Communication Time and Space Culture Shock and Adaptation Cross-cultural Communication in International Business Intercultural Perception
Verbal / Nonverbal Physical / Social / Cultural Physical / Psychological / Semantic / Cultural
Context
Noise
Feedback Effect
Communication Model
2.
3.
4. 5.
Communication Situations 2-2
6. 7.
8.
ห้องสมุดไป่ตู้
An Arabic traveler is asking a Chinese for the way to the nearest bank. An archaeologist is deciphering a mysterious sign on the recently unearthed pot. A man is signaling to his dog to sit down.
How Do You Feel? 2-2
9. 10. 11. 12. 13. 14. 15.
16.
Ordinarily I am very tense and nervous in conversations. Ordinarily I am very calm and relaxed in conversations. While participating in a conversation with a new acquaintance, I feel very nervous. When conversing with a new acquaintance, I feel very relaxed. While giving a speech, I get so nervous I forget facts I really know. I feel relaxed while giving a speech. I am afraid to give a speech. I have no fear of giving a speech.