人力资源英语

一、单选

1. Executives or managers who coach, advise, and encourage employees of lesser rank are called .

A. Protégés

B. teachers

C. mentors

D. role models

2. There are different types of job experiences possible in employee development. They are:

A.Job transfers and job promotions

B.Job enlargement and job rotation

C.A and B

D.Hiring and Termination as well as A and B

3. Performance Appraisal processes are rarely undertaken well because:

A.It requires effective performance measures that are linked to feedback systems that firms rarely have.

B.It requires a link between an employee’s career succession plans and this rarely happens.

C.It requires that organisations appoint females to senior management positions.

D.It requires that HR managers undertake the appraisal process

4.Performance Appraisal processes are rarely undertaken well because:

A.It requires effective performance measures that are linked to feedback systems that firms rarely have.

B.It must be linked to an employee’s career succession plans.

C.It requires that organisations appoint females to senior management positions.

D.It requires that HR managers undertake the appraisal process

5.There is growing research in HR suggesting that managers need more training and development in

A.Improving interpersonal communication skills

B.Improving accounting and finance skills

C.Improving their knowledge about the effectiveness of different technologies

D.Improving their understanding of job security

6.Some organisations use job enlargement and job rotation as

A.Employee Mentoring.

B.Employee Training.

C.Employee Development.

D.Employee Demotion.

7.Many organisations use coaching as a means of human resource development tool. Coaching is defined as

A.A day-to-day hands-on process for assisting employees to solve work and career problems

B.A day-to-day hands-on process for assisting employees to solve supervisor-employee problems

C.A day-to-day hands on process for assisting employees to solve organisation-union problems

D.A day-to-day hands on process for assisting employees to set goals and plan strategies

8. All but one of the following is true of the Position Analysis Questionnaire (PAQ). Name the exception.

A.It requires trained job analysts to complete it.

B.It is a standardised, off-the-shelf instrument.

C.It describes specific task activities that comprise the actual job.

It is a widely used instrument because it is easy to use.13. Succession planning refers to:

A.Ensuring that there are employees capable of filling higher-level managerial positions

B.Ensuring that there are employees prepared to work if a strike is called

C.Ensuring that management is mentoring potential new managers

D.Ensuring that management engages in strategic planning

9. Which of the following refers to a list of the tasks, duties and responsibilities that a job entails?

A.Job specification

B.Job description

C.Job analysis

D.Job design

10. A person’s level of proficiency at performing a particular task is called:

A.Knowledge.

B.Ability.

C.Skill.

D.Responsibility

.

二、配对题

1. Employee leasing

2. Factor comparison system

3.Staff Manager

petency-Based Pay

5.Merit Pay (Merit Raise)

三、简答题

1.What is the difference between reliability and validity? In what respects are they similar?

2.Identify the trends that impact the changing external environment of human resource management.

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1. As an appraiser, you should try to do all of the following except .

A. minimize criticism

B. change the person, not the behavior

C. focus on solving problems

D. be supportive