体验商务英语综合教程第二答案UnitTravel

B Why does Stephanie think it is still important for businesspeople to travel regularly?
‘it’s particularly important to establish good faceto-face relations with colleagues or with customers.’
Air rage
negative meaning? Use a good dictionary to help you.
rage
misbehavior
frustration
optimum √
disorientation
concern √ valuable √
complaints
disruptive
dangerous
their dissatisfaction with airlines. true 5 Airlines have taken no action to address travelers’
concerns. false
Reading C Which of the following reasons are given for air
a) motorway b) lift c) public toilet d) schedule e) economy class f ) single g) parking lot h) underground i) hand luggage j) round trip k) downtown
Vocabulary
American English
British English and which is American English.
1 subway 2 city centre 3 carry-on baggage 4 one way 5 return 6 freeway 7 rest room 8 elevator 9 coach class 10 timetable 11 car park
Air rage
rage in the article?
1 poor service √ 2 flights not leaving on time √
3 poor quality of food
4 too many passengers on a plane √
5 not feeling safe
Perhaps, particularly in the area of …ac…co…m…m.…od…at…io…n .,
I think hotels will need to improve …t…he…ir …st…an…da…rd…s….
in general. There are some very good hotels already,
2 Unit Travel
‘He travels fastest who travels alone.’
Starting up A Answer these questions individually. Then
compare your answers with a partner.
1 How often do you travel by air, rail, road and sea? 2 What do you enjoy about traveling? What don’t you
Listening A Stephanie Taylor is a businesswoman who travels
Business
regularly as part of her job. Listen to the first part
traveler’s
of the interview and choose the three priorities she
Listening
Business traveler’s priorities
C Listen to the second part of the interview and list the best and worst travel experiences that Stephanie describes.
1 not enough leg ...r.o...o..m..... available 2 lost or delayed ..l.u..g..g..a..g..e.. 3 long .q..u..e..u..e..s.. at check-in 4 poor quality .....f.o..o..d....... and drink 5 no baggage .t.r.o...l.l.e..y..s.. 6 overbooking of ....s..e..a..t.s...... 7 flight delays and ..c..a..n..c..e..l.l.a..t.i..o..n..s.... 8 ...j.e..t...- lag
but I think more hotels will provide ……fa…c…ilit…ie…s … for
business people … perhaps some …s…pe…ci…fic... facilities
for …bu…si…ne…ss…w…om…e…n
Reading A Answer these questions before you read the article.
enjoy? 3 Put the following in order of importance to you
when you travel.
comfort safety price reliability speed
4 Does the order change for different types of travel?
Starting up
Which of these irritate you most?
Vocabulary A Match the words and phrases below which have
British and
the same meaning. For each pair decide which is
priorities
mentions from the list below.
• Good organization √
• Regular transport
• Balancing cost with
comfort √
• Easy booking
• Being patient √
• Airline food
6 people drinking alcohol √ 7 poor air quality √
8 noisy passengers
ቤተ መጻሕፍቲ ባይዱ
9 not being able to smoke
10 not enough cabin crew √
Reading D Which of the following words from the article have a
British and American English
B Work in pairs. Use words or phrases in American English from Exercise A to complete the text below.
My last overseas business trip was a nightmare from start to finish. First of all there was a delay on the way to the airport as there was an accident on the __fr_e_e_w_a_y___. When I got there I found the lower level of the airport p__a_rk_i_n_g_l_o_t_ was flooded. Next my _c_a_r_r_y_-o_n__lu_g__g_a_g_e_ was too big and heavy so I had to check it in. When we arrived the __s_u_b_w_a_y__ was closed and there were no cabs at all. After a long time trying to read the __s_c_h_e_d_u_le___ and waiting for forty minutes, we finally got a bus _d__o_w_n_t_o_w_n__ and found the hotel, but the __e_le_v_a_t_o_r__ wasn’t working and our rooms were on the fifth floor.
Best: ‘great hotel with beautiful towels and beautiful bathrooms and nice soft bed, and good sports facilities.’ ‘the Virgin lounge, I think. That’s a good experience with all the high tech things. I like that.’
quality √
harm irritability
criticize dissatisfaction
Language review
Talking about future
plans
Useful ways to talk about the future
• Use ‘will + verb’ to express a voluntary action or promise
Air rage
are true about the article? Correct the false ones.
1 People in groups are more likely to behave badly on planes. false
2 Drink is often the cause of problems on board. true 3 Airlines can do little to improve air quality. false 4 Travelers are using new technology to express
Air rage 1 What was your worst experience when traveling by air? 2 Why do some people get angry when they are traveling on a plane?
Reading B Now read the article. Which of these statements
Worst: ‘things out of your control’ such as bad accommodation and delayed or cancelled flights.
Listening
Business traveler’s priorities
E Listen to what Stephanie says about future business travel and complete her prediction below.
Starting up B Choose the correct word from the box to complete
the following list of things which irritate people when flying.
seats trolleys queues luggage room cancellations food jet