奥美《消费者洞察Consumer Insight》79页页PPT文档
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如何得出好的消费者洞察？ How to get insight?
Ogilvy & Mather
&
消费者洞察是..… An Insight is …..
Ogilvy & Mather
& 洞察是…An Insight IS …
英文字典说，Insight是看清/看入某一状 况的能力 The English dictionary says an insight is the power or act of seeing into a situation.
一种突然的觉醒
( A sudden awareness)
某时刻，或某一刹那间的了解
( A moment, or a flash of understanding)
请注意：一个产品或品牌可以引发许多、许 的洞察 — 重要的是如何去分辨最具相关性 最具激发力的洞察 (Caution: A product or a brand can generate many insights - the trick is to identify the insight that is the most relevant and motivating.)
& 春天的故事The Story of Spring
Ogilvy & Mather
& 春天的故事The Story of Spring
我是个瞎子
I am blind.
Ogilvy & Mather
& 春天的故事The Story of Spring
我是个瞎子 I am blind.
现在是春天，而我是个瞎子 This is spring, and I am blind.
&
消费者洞察
Consumer Insight
James Wong November 2019
Ogilvy & Mather
&
什么是消费者洞察? What is an insight?
为何我们需要消费者洞察？ Why we need insight?
什么是好的消费者洞察？ What makes a good insight?
中文字典说，洞察是「洞悉事物原委的观 察」 The Chinese dictionary says,“Don Cha” is a sharp observation that see through the surface of something.
Ogilvy & Mather
&
See through
杰出的广告必定因应一个 清楚的消费者洞察而生 Brilliant advertising must be developed around a consumer
insight.
为什么？ Why
Ogilvy & Mather
& 运用消费者洞察而产生的广告 Ads that leverage consumer insights 与你相关(relate) 与你连心(connect) 让你投入(involve) 给你动机(motivate)
在今日，只运用产品特性通常无法形成差异， 激发消费者的选择 Product attributes often no longer sufficient to differentiate or motivate choice.
Ogilvy & Mather
&
消费者洞察是… A Consumer Insight IS ...
洞察力能驱动广告的相关性 insights drive relevance of ads
Ogilvy & M
Consumer insights and the creative brief
具相关性的洞察是联系产品特性，品牌承诺及 定位陈述的最佳桥梁。它也是创意简报中的驱 动元素
Ogilvy & Mather
& 消费者洞察是...
它必需有明显的相关性 (relevant) 才能让许多人说“感同身受”
它必需无人触及过 (unexloited) 才能让消费者说“那就是我的感觉！ 没有人用这种方法说出来过！” 才不会让消费者说“陈腔滥调”
Ogilvy & Mather
Ogilvy & Mather
& 消费者洞察是… What is a consumer insight?
消费者对品牌或产品或该类别的习惯、态度， 可在广告传播中运用来激发消费者，使他 / 她动心 A consumer habit or attitude to the product, the brand, or the category that is motivating and leverage in copy.
Relevant insights are the bridge or link between the product attributes, product or brand promise and the proposition,or trigger in the creative brief.
Ogilvy & Mather
& 黄页电话簿 Yellow Pages
美国(US)
只呈现黄页电话簿如何被使用，在家里会如何用它 Simply reflects how YP are used, what happens to it in the house.
Ogilvy & Mather
&
洞察力，就是找到 “春天的意思”的能力
Ogilvy & Mather
&
Instinct
Ogilvy & Mather
&
Instinct It feels right
Ogilvy & Mather
& Why Consumer insight is so important
一份创意简报可以详述主要的消费者洞察，以 及洞察如何导到产品的定位及按纽
A good creative brief will always describe the key consumer insight, and will lead from that to the proposition/button.
Ogilvy & Mather
&
消费者洞察是..… An Insight is …..
Ogilvy & Mather
& 洞察是…An Insight IS …
英文字典说，Insight是看清/看入某一状 况的能力 The English dictionary says an insight is the power or act of seeing into a situation.
一种突然的觉醒
( A sudden awareness)
某时刻，或某一刹那间的了解
( A moment, or a flash of understanding)
请注意：一个产品或品牌可以引发许多、许 的洞察 — 重要的是如何去分辨最具相关性 最具激发力的洞察 (Caution: A product or a brand can generate many insights - the trick is to identify the insight that is the most relevant and motivating.)
& 春天的故事The Story of Spring
Ogilvy & Mather
& 春天的故事The Story of Spring
我是个瞎子
I am blind.
Ogilvy & Mather
& 春天的故事The Story of Spring
我是个瞎子 I am blind.
现在是春天，而我是个瞎子 This is spring, and I am blind.
&
消费者洞察
Consumer Insight
James Wong November 2019
Ogilvy & Mather
&
什么是消费者洞察? What is an insight?
为何我们需要消费者洞察？ Why we need insight?
什么是好的消费者洞察？ What makes a good insight?
中文字典说，洞察是「洞悉事物原委的观 察」 The Chinese dictionary says,“Don Cha” is a sharp observation that see through the surface of something.
Ogilvy & Mather
&
See through
杰出的广告必定因应一个 清楚的消费者洞察而生 Brilliant advertising must be developed around a consumer
insight.
为什么？ Why
Ogilvy & Mather
& 运用消费者洞察而产生的广告 Ads that leverage consumer insights 与你相关(relate) 与你连心(connect) 让你投入(involve) 给你动机(motivate)
在今日，只运用产品特性通常无法形成差异， 激发消费者的选择 Product attributes often no longer sufficient to differentiate or motivate choice.
Ogilvy & Mather
&
消费者洞察是… A Consumer Insight IS ...
洞察力能驱动广告的相关性 insights drive relevance of ads
Ogilvy & M
Consumer insights and the creative brief
具相关性的洞察是联系产品特性，品牌承诺及 定位陈述的最佳桥梁。它也是创意简报中的驱 动元素
Ogilvy & Mather
& 消费者洞察是...
它必需有明显的相关性 (relevant) 才能让许多人说“感同身受”
它必需无人触及过 (unexloited) 才能让消费者说“那就是我的感觉！ 没有人用这种方法说出来过！” 才不会让消费者说“陈腔滥调”
Ogilvy & Mather
Ogilvy & Mather
& 消费者洞察是… What is a consumer insight?
消费者对品牌或产品或该类别的习惯、态度， 可在广告传播中运用来激发消费者，使他 / 她动心 A consumer habit or attitude to the product, the brand, or the category that is motivating and leverage in copy.
Relevant insights are the bridge or link between the product attributes, product or brand promise and the proposition,or trigger in the creative brief.
Ogilvy & Mather
& 黄页电话簿 Yellow Pages
美国(US)
只呈现黄页电话簿如何被使用，在家里会如何用它 Simply reflects how YP are used, what happens to it in the house.
Ogilvy & Mather
&
洞察力，就是找到 “春天的意思”的能力
Ogilvy & Mather
&
Instinct
Ogilvy & Mather
&
Instinct It feels right
Ogilvy & Mather
& Why Consumer insight is so important
一份创意简报可以详述主要的消费者洞察，以 及洞察如何导到产品的定位及按纽
A good creative brief will always describe the key consumer insight, and will lead from that to the proposition/button.