供应链管理基本知识解读英文版

Tier 2 Suppliers
Tier 1 Suppliers
1
2
n
1
1
n
2
1
2
3
3
n
n
1
n
Managed Process Links Monitor Process Links Not-Managed Process Links Non-Member Process Links
Tier 1 Customers
Initial Suppliers Tier 3 to n suppliers
Tier 3 to n customers Consumers / End-Customers
Types of Inter-company Business Process Links
Tier 3 to Initwenku.baidu.comal
suppliers
Supply chain network structure
3. What level of integration and management should be applied or each process link?
1. Who are the key supply chain members with whom
Supply Chain Business Processes
SUPPLY CHAIN MANAGEMENT
Integrating and Managing Processes Across the Supply Chain
Information Flow
Tier 2 Supplier
Tier 1 Supplier
Supply Chain Management
The integration of key business processes from end user through original suppliers, that provides products, services, and information that add value for customers and other stakeholders.
Source: Douglas M. Lambert, Martha C. Cooper and Janus D. Pagh, "Supply Chain Management: Implementation Issues and Research Opportunities,” The International Journal of Logistics Management, Vol. 9, No. 2 (1998), p.7.
DEMAND MANAGEMENT
ORDER FULFILLMENT
MANUFACTURING FLOW MANAGEMENT
PROCUREMENT
PRODUCT DEVELOPMENT AND COMMERCIALIZATION RETURNS
Source: Douglas M. Lambert, Martha C. Cooper, Janus D. Pagh, “Supply Chain Management: Implementation Issues and Research Opportunities”, The International Journal of Logistics Management, Vol. 9, No. 2, 1998, p. 2.
to link processes?
Types of Business Process Links
❖ Managed Process Links ❖ Monitored Process Links ❖ Not-Managed Process Links ❖ Nonmember Process Links
Tier 2 Customers
Tier 3 to Consumers/ End-Customers
1
2
1
n
2
1
n
1
n
1
n
2
n
1
n
Focal Company Members of the Focal Company’s Supply Chain Non-Members of the Focal Company’s Supply Chain
Manufacturer
Purchasing Production
Logistics
Marketing & Sales
PRODUCT FLOW
R&D
Finance
CUSTOMER RELATIONSHIP MANAGEMENT
Customer
Consumer/ End-user
CUSTOMER SERVICE MANAGEMENT
Elements and Key Decisions
2. What processes should be linked with each of these key supply chain members?
Supply chain business processes
Supply chain management components
Supply Chain Network Structure
Initial Suppliers Tier 3 to n suppliers
Tier 3 to n customers Consumers / End-Customers
Tier 3 to Initial
suppliers
Tier 2 Suppliers
Underlying Process Vision
Supply Chain Management Vision
The key to achieving an integrated flow of product and information throughout the supply chain is to create a focused customer interface, a focused supplier interface, and an integrated, process-oriented, supply chain which is driven by the customer.
Tier 1 Suppliers
Tier 1 Customers
Tier 2 Customers
1 2
n
1
n
1 2 3
n
1
n
Focal Company
1
2
1
1
n
1
2
2
n
3
n
1
2
n n
Members of the Focal Company’s Supply Chain
Tier 3 to Consumers/ End-Customers