22017全国职业院校技能大赛酒店服务赛项中餐宴会摆台项目英语口试题库.docx

2017自治区暨全国职业院校技能大赛中职组酒店服务赛项

中餐宴会摆台英语口试题库

情景应答及答题要点：

1. Q: Ask the guests if they have a reservation with your restaurant.

A: Good evening. Do you have a reservation?

2.

A: Good evening. Under whose name was

3.Q: The guests need a table for 4, and they would like to dine somewhere quiet.

A: Very well. This way please. Here’s a wi ndow table for four overlooking the lake. It’s very nice and quiet here.

4. Q: Can you explain the terms of breakfast both for adults and children in the hotel? A: Sure, we offer breakfast at the rate of 128 RMB for each adult, and it’s free of charge for children under 6.

5. Q: The guests would love to try some Chinese food, and they ask for your advice on

where to have a dinner party.

A: The Rose Restaurant of o ur hotel serves very good Chinese food. It’s on the 2nd Floor.

6. Q: Tell the guest how the restaurant will hold the table for the delayed guests.

A: Usually, we hold the reserved table for forty minutes for our guests. So, please be sure to arrive before 6:40 this evening.

7. Q: Greet the guests and check upon them to see if they are enjoying the food.

A: Good evening, is everything to your satisfaction? Are you enjoying the food?

8. Q: Inform the guest that the restaurant is fully booked this evening, and suggest that he

book a table the same time tomorrow evening.

A: I’m sorry. We are fully booked this evening. How about tomorrow? We still have some nice tables available for tomorrow evening.

9. Q: Ask the guests their preference for the egg dishes.

A: How would you like the eggs done, Scrambled Eggs, Fried Eggs or Omelets? 10. Q: Ask the guests if they’d like to wait a while in the lounge until the table is

available.

A: Would you like to have a seat and rest in the lounge for a moment？We’ll seat you as soon as the table is ready.

11. Q: Ask the guests their preference for food, Chinese, Western, Japanese or Korean.

A: Which style of cuisine would you prefer? We serve Chinese, Western, Japanese and Korean food here.

12. Q: What do you say while you’re pre senting the menu to the guests?

A: Here is the menu. The waiter will be with you in a moment to take your order. 13. Q: How do you offer to take order for the guests in the evening?

A: Good evening. May I take your order now? / Are you ready to order now?

14. Q: What are the four major Chinese cuisines you’d introduce to the guests?

A: In China, there are a variety of famous cuisines. The four major ones are Sichuan Cuisine, Guangdong Cuisine, Shandong Cuisine and Jiangsu-Zhejiang Cuisine. 15. Q: How do you ask the guest to check his bill?

A: Here’s your bill. Please check it. The fruit combination is on the house.

16. Q: How do you recommend the specialty of the restaurant?

A: Would you like to try our specialty? It is our chef’s recommendation, very delicious in deed.

17. Q: Visit the table to check if your service is satisfactory. Inform the guest the last

course will be dessert?

A: Is everything to your satisfaction? All the dishes have been served as the menu goes, except for the dessert to follow.

18. Q: You’ve noticed that the guests have enjoyed the food in your restaurant and they

seemed full and happy, yet with a whole dish of Roast Duck untouched. Will you do or say something to help?

A: I will ask: Have you enjoyed your dinner? Would you like me to pack the Roast Duck for you for takeaway?

19. Q: Ask the guest his preference for fruit juice.

A: What kind of fruit juice would you prefer? We have grape juice, kiwifruit juice and orange juice.

20. Q: Ask the guest his choice of the main course.

A: What would you like for your main course?

21. Q: Ask the guest’s choice of wine.