管理学原理(第七版)

Managers and Management
Fundamentals of Management: 1-1
Jian Hong SHAO, USTB
Where We Are
Part 1 Introduction Part 2 Planning Part 3 Organizing Part 4 Leading Part 5 Controlling
Fundamentals of Management: 1-8 Jian Hong SHAO, USTB
Starting Concepts: Management
Efficiency and Effectiveness
Means: Efficiency
R E S O U R C E U S A G E
Chapter Chapter 1 1 Managers Managers and and Management Management Chapter 2 The Management Environment
Fundamentals of Management: 1-2
Jian Hong SHAO, USTB
The Roles That Managers Play
Small Firms
Spokesperson
Importance
High
Large Firms
Resource Allocator
Entrepreneur Figurehead Leader
Moderate
Liaison Monitor Disturbance Handler Negotiator
The Study of Management
Fundamentals of Management: 1-23
Jian Hong SHAO, USTB
Study Management: Relevant Courses
Management and Other Courses
• Anthropology
Jian Hong SHAO, USTB
Job Universality: Organizational Level
Management Activities by Organizational Level
First-Level Managers Middle Managers Top Managers
Jian Hong SHAO, USTB
Management Roles
Informational Roles
Monitor
(搜集人)
Disseminator
(传达人)
Interpersonal Roles
Spokesperson
Jian Hong SHAO, USTB
Fundamentals of Management: 1-17
The Functions of Management
Organizing
Leading
Controlling
Fundamentals of Management: 1-10 Jian Hong SHAO, USTB
Management Functions
Planning
Defining an organization’s goals
Establishing strategy for achieving the goals
Developing subplans to coordinate activities
Fundamentals of Management: 1-11 Jian Hong SHAO, USTB
Management Functions
Fundamentals of Management: 1-12 Jian Hong SHAO, USTB
Management Functions
Leading
Motivating employees
Directing activities of others Selecting effective communication channels
Starting Concepts: Managers
Define Managers
Managers are individuals in an
organization who direct and oversee the activities of others.
Nonmanagerial employees are
Disseminator
Fundamentals of Management: 1-22
Low
Entrepreneur
Jian Hong SHAO, USTB
Study Management
Management As a Field of Study
The Importance of Management
Starting Concepts: Managers
Supervise Others
Top Managers Middle Managers First-Line Managers Nonmanagerial Employees
Work on Jobs
Management Levels
Fundamentals of Management: 1-7 Jian Hong SHAO, USTB
Fundamentals of Management: 1-3 Jian Hong SHAO, USTB
Starting Concepts: Organization
Define Organization
An organization is a deliberate arrangement of people brought together to accomplish some specific purpose.
Organizing
Determining What task to be done Determining Who is to do them Determining How the tasks are be grouped Determining Who reports to whom
Determining Where decisions are to be made
Jian Hong SHAO, USTB
Fundamentals of Management: 1-15
Management Roles
Interpersonal Roles
Figurehead
(名义领袖)
Leader
Formal Authority and Status
Liaison
(联络人)
Fundamentals of Management: 1-16
• Economics
• Philosophy • Psychology • Sociology • Political Science
Fundamentals of Management: 1-24 Jian Hong SHAO, USTB
What Factors Are Reshaping and Redefining Management
Fundamentals of Management: 1-14 Jian Hong SHAO, USTB
Management Roles
The Roles of Management
Interpersonal
Informational
The Henry Mintzberg Studies
Decisional
Is The Manager’s Job Universal?
Level in the Organization
Profit Versus Non-Profit
Size of the Organization
Management Concepts and National Borders
Fundamentals of Management: 1-20
Fundamentals of Management: 1-4 Jian Hong SHAO, USTB
Starting Concepts: Organization
Three Characteristics of Organizations
Goals

Structure
People
B
A
Fundamentals of Management: 1-5 Jian Hong SHAO, USTB
Management Skills
Conceptual
Interpersonal
Critical Managers Skills
Technical
Fundamentals of Management: 1-19
Political
Jian Hong SHAO, USTB
Job Universality
Changing Workplaces
Global Economic Uncertainties
Changing Technologies
Jian Hong SHAO, USTB
Ethical & Trust Issues
Fundamentals of Management: 1-25
Management Roles
Decisional Roles
Entrepreneur Disturbance Handler
Resource Allocator
Informational Roles
Negotiator
Jian Hong SHAO, USTB
Fundamentals of Management: 1-18
people who work directly on a job or task and have no responsibility for overseeing the work of others.
Fundamentals of Management: 1-6 Jian Hong SHAO, USTB
Fundamentals of Management: 1-9
Ends: Effectiveness
G O A L
high attainment
low waste
Goals
A T T
A I N M E M T
Jian Hong SHAO, USTB
Management Functions
Planning
24%
15% 10% 51% 18% 13%
33%
28% 36% 14%
36%
22%
Planning
Organizing
Controlling
Leading
Jian Hong SHAO, USTB
Fundamentals of Management: 1-21
Job Universality: Size of Organization
Learning Outcomes
• Tell who managers are and where they work.
• Define management.
• Describe what managers do. • Explain why it’s important to study management. • Describe the factors that are reshaping and redefining management.
Starting Concepts: Management
Define Management
Management refers to the
process of getting things done, effectively and efficiently, with and through other people.
Resolving conflicts among members
Fundamentals of Management: 1-13 Jian Hong SHAO, USTB
Management Functions
பைடு நூலகம்
Controlling
Monitoring the organization’s performance Comparing actual performance with previous set goals Correcting any significant deviations