商务英语函电专业课教案Unit10(2)

商务英语写作Unit10 Business Letters (下)

How to write a letter for placing orders and for confirmation?
As mentioned above, accuracy and clarity are especially important to an order letter. So when writing an order letter, you should include in it the following details:
However, we would like to take this opportunity to recommend an excellent substitute, our new “Youlian” Brand Rayon, which feels the same smooth as the pure silk and not a little inferior in quality, but 10% lower in price. The large number of repeat orders we have received from leading distributors and dress manufacturers is a good evidence of the popularity of this brand. So we are sure that it will also sell well in your country.
We thank you for your order No. …
We are pleased to receive your order No. … and confirm that we have all the items in stock.

高职应用英语专业《商务英语函电》说课稿

高职应用英语专业《商务英语函电》说课稿一、教学目标知识目标：1.学生能够掌握商务英语函电的基本格式和结构。

2.学生能够理解并熟练运用商务英语函电中常用的词汇和表达。

3.学生能够识别并解析不同类型的商务函电（如询价函、报价函、订单函等）。

能力目标：1.学生能够根据具体商务情境撰写规范的商务英语函电。

2.学生能够运用所学知识解决实际的商务沟通问题，提高跨文化交际能力。

3.学生能够独立分析商务函电中的信息，做出恰当的回应。

情感态度价值观目标：1.培养学生的职业素养，增强其对商务沟通重要性的认识。

2.激发学生的学习兴趣，培养其自主学习和持续学习的习惯。

3.培养学生的团队合作精神和尊重多元文化的态度。

二、教学内容本节课的主要内容为“商务英语函电的基本格式与写作技巧”，重点讲解商务函电的开头、正文、结尾部分的撰写方法，以及如何在函电中体现礼貌和专业性。

难点在于如何根据不同商务情境选择合适的语言风格和表达方式，以及如何在函电中准确传达信息和意图。

三、教学方法1.讲授法：用于介绍商务函电的基本概念和理论知识。

2.讨论法：通过小组讨论，让学生分析不同商务情境下的函电案例。

3.案例分析法：选取典型商务函电案例，引导学生分析其结构、语言和策略。

4.多媒体教学法：利用、视频等多媒体资源，直观展示商务函电的撰写过程。

5.模拟练习法：通过模拟商务沟通情境，让学生实践撰写商务函电。

四、教学资源1.教材：《商务英语函电》及配套练习册。

2.教具：多媒体投影仪、电脑、音响设备。

3.多媒体资源：课件、商务函电案例视频、在线商务函电写作平台。

4.实验器材：无（本节课主要为理论教学与实践练习）。

五、教学过程六、课堂管理1.小组讨论管理：每组指定一名组长，负责协调组内讨论和分工，确保每个成员都参与讨论。

2.课堂纪律管理：明确课堂规则，如手机静音、举手发言等，通过奖励和惩罚机制维持课堂秩序。

3.激励机制：设立“优秀函电作品”展示环节，鼓励学生积极参与，对优秀作品给予表扬和奖励。

《商务英语函电教程》Unit 10运输

General View
(2) the shipment with an indefinite date, usually when the payment is made by L/C e.g. shipment should be made within 30 days after receipt of L/C. (3) the shipment with a date in the near future.. When the shipment can be made soon after the conclusion of the contract，the parties can adopt such terms： immediate shipment，prompt shipment.
General View
B/L is issued by the captain or the shipping companies to testify that the goods have been received or shipped on board for delivery to a certain place of destination． The seller must inform the buyer as soon as shipment is effected so as to get the buyer prepared for taking delivery of the goods. Under FOB and CFR term, it is for the buyer to arrange for insurance upon receipt of shipping advice. If the buyer fails to receive the shipping advice, any damage to or loss of the goods thus sustained will be for the seller’s account.

商务英语函电课件Unit10ComplaintClaimandSettlement

them.
Introduction to Complaints and Claims
Claim refers to that in international trade, one party breaks the contract and causes losses or
damages to the other party directly or indirectly, the injured party may ask for compensation for the
Unit 10 Complaint, Claim and Settlement
BUSINESS LETTER WRITING
Ⅰ Role-play
Task C Knowing about Basic Knowledge
After finding out the commercial terms from the above dialogue, try to give explanations to your partners about
Unit 10 Complaint, Claim and Settlement
BUSINESS LETTER WRITING
Ⅰ Role-play
译 Task A Situational Communication
A:The case is too serious to be overlooked! We are in urgent need of the goods for this selling season. Under such a situation, our project will surely be delayed. B:We convey our sincere apologies to you and will try our best to make up for your loss. I’ll cable our home office and ask them to dispatch the replacements. You can rest assured that your project won’t be delayed. A:Good! B:I do hope this unpleasant incident will not affect our business in the future. As for the belated goods, we’d like to have them sent to your company. A:We appreciate your positive action towards this affair.

《外贸英语函电》单元教学设计chapter 10

单元教学设计基本框架第一部分：组织教学和复习上次课主要内容（时间：15分钟）1. Sample check on the ideas discussed in last class.2. Checking students’work on exercises, asking questions about whatmay be confusing and giving instructions wherever necessary for the one and only purpose of consolidation.第二部分：学习新内容（时间：72分钟）1.Introducing the background information on complaints and soundsolutions to them;2. Analyzing the first two cases for complaining and its apology.【步骤一】说明主要教学内容、目的（时间：5分钟）1. To know more about the similarities and differences betweencomplaints and claims in international trade;2. To have a good command of interpreting complaint letters, and theirreplies;3. To have the ability to write letters/E-mails making complaints aboutvarious matters concerned in the international trade.【步骤二】新知识的引入（时间：23分钟）1. Raising 3 pre-learning questions with regard to complaints andclaims and introducing related background information1) What are the differences between complaint and claim?2) When is a complaint or claim made in international trade?3) How can we reply to a complaint or claim?2. Comparison Between a Complaint and a ClaimOn execution of a sales contract, both the seller and the buyer must abideby the terms and conditions of the contract and strictly perform theirrespective obligations. If one of the parties breaches the contract, theother may run into trouble, or suffer great losses. In this case, the affectedparty can either request the defaulter to make sure that such things willnot happen again, which is know as “complaint”, or request him to makeup his losses according to the relevant provisions under the contract,which is called “claim”.3. Outline of a Complaint Letter1) Begin by regretting the need to complain2) Give a detailed presentation of facts to explain what is wrong3) State your reasons for being dissatisfied and ask for an explanation4) Refer to the inconvenience caused5) Suggest how the matter should be put right4. Outline of Reply to a Complaint1) Express your thanks for the letter received2) Apologize for the inconvenience caused3) Indicate what steps you are taking to set the matter right4) Express your expectations for further cooperation【步骤三】操练（通过任务训练或案例分析，懂得新知识的初步运用）(时间：15分钟)1. Decomposing Case 1 and outlining a complaint letter2. Interpreting Case 2 and outlining a reply to a complaint letter【步骤四】深化（从不同角度加深对知识点的理解，并进行巩固训练）（时间：6分钟）Listing useful expressions to bear in mind and making sentences1) to make/lodge/lay/file a complaint with a department about sth 因某事向某部门抱怨2) to complain to sb of/about sth 向某人抱怨3) to be of the quality 是……的质量4) to be not up to 达不到……5) to correspond with/to be in conformity with 与……一致6) to be short by 短少……7) to be/found short weight by 短重……8) to find … missing 发现……丢失【步骤五】进一步深化（知识运用能力的进一步升华和提高）（时间：14分钟）Translating the following useful sentences1) We have again to complain about the non-delivery of the goods ordered byus for immediate delivery, which you stated were in stock.2) Upon checking, we found all the cartons appear to be correct and in goodcondition except in case No. 10 and No. 35, which contain quite differentarticles.3) We are sorry to say that you have short-shipped this consignment by 500kg.4) We are sorry to have to complain about the quality of the goods delivered.We book the goods by your sample. We require the quality equal to yoursample or better, not worse.5) Upon checking on arrival of the goods, we found goods in case No. 10damaged, due to improper packing, for which the suppliers should be heldresponsible.6) Owing to your failure to keep us informed, we have not been able to obtaincover and the goods are carried at your risk.7) We attach a list of the contents of case No. 10 and No.35 and their photos,and shall be glad if you will check this with our order and your copy ofyour invoice.8) We are enclosing a cutting sample from the goods we received. You willadmit that these materials do not come up to the sample on which wepassed you the order.9) As we need the articles we ordered to complete deliveries to our owncustomers, we must ask you to arrange for the dispatch of replacement atonce.10) Based on the Survey Report issued by Bureau of Commodity Inspectionand Quarantine of Sydney, we have to ask you to reimburse us for thisshort weight at once.【步骤六】总结（知识和能力的归纳）（时间：9 分钟）Concluding what has been studied to give students a chance to sort out the notes taken in class as well as warming up what was new to them.第三部分：布置作业、说清楚作业的要求（时间：3 分钟）1.Preview Cases 3-42.Do Exercises I-III单元教学设计基本框架第一部分：组织教学和复习上次课主要内容（时间：15分钟）1. Sample check on the ideas discussed in last class.2. Checking students’work on exercises, asking questions about whatmay be confusing and giving instructions wherever necessary for the one and only purpose of consolidation.第二部分：学习新内容（时间：72分钟）1.Analyzing the 3rd and 4th cases for making a claim and its replyletter2.Making reduction about the occasions to make complaints andclaims【步骤一】说明主要教学内容、目的（时间：5分钟）1. To know more about the similarities and differences betweencomplaints and claims in international trade;2. To have a good command of interpreting claim letters, and theirreplies;3. To have the ability to write letters/E-mails making claims andsettlements about various matters concerned in the internationaltrade.【步骤二】新知识的引入（时间：23分钟）1. Making reduction about the occasions to make complaint or claimsconcerning different parties in international tradeOccasions to Make Complaints or ClaimsBuyer to Seller1)delay of delivery or non-delivery of the goods ordered2)mis-dispatch of the goods3)short weight or short quantity4)inferior quality5)improper packing6)damage to the goods7)losses caused by failure to be notified of covering insurance inCIF/CFR termsSeller to Buyer1)delay in establishing an L/C or failure to open it2)postponing sending a vessel or failure to send it in FOB terms3)rejection of goods without sound reasons2. Outline of a Claim Letter1) Inform the receiver of details related to the goods to be claimed2) Make clear what your claim is3) Request the action: a replacement, repair, refund or compensation3. Outline of Reply to a Claim1) Begin by expressing your regret and promise to put the matter right2) State briefly the reason for the mishap3) Let the receiver know what actions have been taken4) End your letter with assurance and desire for further development【步骤三】操练（通过任务训练或案例分析，懂得新知识的初步运用）(时间：15分钟)1. Decomposing Case 3 and outlining a claim letter2. Interpreting Case 4 and outlining a reply letter to some claim【步骤四】深化（从不同角度加深对知识点的理解，并进行巩固训练）（时间：10分钟）Making students acquainted with the following useful expressions andexplaining the relevant background information1) to lodge/file/make/raise/submit/register/put forward/place a claim 提出索赔2) to claim…for 为……提出索赔3) to ask sb to ship/dispatch replacement; to ask for replacement要求某人发运更换货物4) to ask for/demand compensation 要求赔偿5) to accept/entertain a claim 接受索赔6) in settlement of 解决7) to be (not) liable for…对….(不)负责8) to be without foundation 没有根据9) to refer sth to sb 提交某人处理某事10) to repudiate one’s liability for sth 拒绝对某事负责【步骤五】进一步深化（知识运用能力的进一步升华和提高）（时间：10分钟）Translating the following useful sentences1) We shall lodge a claim against you for all the losses on the last shipment forthe amount of $5,000.2) As the goods are not identical with the L/C, we have no choice but cancelthis transaction.3) Tracing our records, we find that there has been some mistakes in ourselection of the materials for you.4) On looking into the matter, we found a mistake was indeed made in thepacking through a confusion of model number during such an unusual busy season.5) In view of our friendly business relations, we are prepared to meet yourclaim for the 5 ton short weight.6) With regard to the loss in weight, we would suggest that you make yourclaim on the forwarding agent, as in a case of this kind, we really cannot accept any liability.7) We have closely compared the sample you returned with our referencesample and we cannot find any difference between them. This has been confirmed by our Bureau of Commodity Inspection and Quarantine that both of the qualities are identical.8) Such deviation between the products and the sample is normal andpermissible. Such a complaint, as is without foundation, cannot be accepted.9) We, therefore, suggest you had better enter a claim immediately against theShipping Company. If you will send us the papers that show exactly the condition the shipment reached you, we will take up the matter for you witha view to recovering damages from the Shipping Company.10) This is the maximum concession we can afford. Should you not agree toaccept our proposal, we would like to settle by arbitration.【步骤六】总结（知识和能力的归纳）（时间：9 分钟）Concluding what has been studied to give students a chance to sort out the notes taken in class as well as warming up what was new to them.第三部分：布置作业、说清楚作业的要求（时间：3 分钟）1. Do Exercises IV-V2. Make an overall revision about the course。

商务英语函电教案

商务英语函电教案第一章：商务英语函电概述1.1 教学目标了解商务英语函电的基本概念和重要性掌握商务英语函电的基本格式和结构1.2 教学内容商务英语函电的定义和作用商务英语函电的分类和特点商务英语函电的基本格式和结构1.3 教学方法讲授法：讲解商务英语函电的基本概念和格式案例分析法：分析实际商务英语函电案例，加深学生对商务英语函电的理解1.4 教学评估课堂讨论：学生分组讨论商务英语函电的案例，提高学生的实际应用能力课后作业：布置相关商务英语函电的写作练习，巩固所学知识第二章：商务英语函电的写作技巧2.1 教学目标掌握商务英语函电的写作技巧和规范2.2 教学内容商务英语函电的语言特点和要求商务英语函电的写作技巧和规范商务英语函电中的常用表达和礼貌用语2.3 教学方法讲授法：讲解商务英语函电的写作技巧和规范实践教学法：学生进行商务英语函电写作练习，教师进行指导和反馈2.4 教学评估课后作业：布置相关商务英语函电的写作练习，学生提交后进行评分和反馈第三章：商务英语函电的商务礼仪3.1 教学目标了解商务英语函电中的商务礼仪和规范能够运用正确的礼仪和用语进行商务英语函电的交流3.2 教学内容商务英语函电中的商务礼仪和规范商务英语函电中的称呼和问候语商务英语函电中的感谢和道歉用语3.3 教学方法讲授法：讲解商务英语函电中的商务礼仪和规范角色扮演法：学生进行商务英语函电的交流模拟，教师进行指导和反馈3.4 教学评估课堂练习：学生进行商务英语函电的交流模拟，教师进行评价和指导课后作业：布置相关商务英语函电的写作练习，学生提交后进行评分和反馈第四章：商务英语函电的沟通技巧4.1 教学目标掌握商务英语函电的沟通技巧和策略能够有效地进行商务英语函电的沟通和交流4.2 教学内容商务英语函电的沟通技巧和策略商务英语函电中的提问和回答技巧商务英语函电中的说服和谈判技巧4.3 教学方法讲授法：讲解商务英语函电的沟通技巧和策略角色扮演法：学生进行商务英语函电的沟通模拟，教师进行指导和反馈4.4 教学评估课堂练习：学生进行商务英语函电的沟通模拟，教师进行评价和指导课后作业：布置相关商务英语函电的写作练习，学生提交后进行评分和反馈第五章：商务英语函电的实战应用5.1 教学目标能够熟练运用商务英语函电进行实际商务交流掌握商务英语函电的实际应用场景和技巧5.2 教学内容商务英语函电的实际应用场景和案例商务英语函电的实战技巧和策略商务英语函电的常见问题和解答5.3 教学方法讲授法：讲解商务英语函电的实际应用场景和案例实践教学法：学生进行商务英语函电的实际写作和交流，教师进行指导和反馈5.4 教学评估课堂练习：学生进行商务英语函电的实际写作和交流，教师进行评价和指导课后作业：布置相关商务英语函电的实际写作练习，学生提交后进行评分和反馈第六章：商务英语函电的商务邀请与会议安排6.1 教学目标能够有效地进行会议安排和通知6.2 教学内容商务英语函电中的会议安排和日程描述6.3 教学方法案例分析法：分析实际商务邀请函和会议通知案例，加深学生对商务英语函电的理解6.4 教学评估课堂讨论：学生分组讨论商务邀请函和会议通知的案例，提高学生的实际应用能力课后作业：布置相关商务邀请函和会议通知的写作练习，巩固所学知识第七章：商务英语函电的商务旅行与安排7.1 教学目标能够有效地进行商务旅行安排和通知7.2 教学内容商务旅行安排的描述和说明商务英语函电中的旅行邀请和确认7.3 教学方法7.4 教学评估课堂讨论：学生分组讨论商务旅行函电的案例，提高学生的实际应用能力课后作业：布置相关商务旅行函电的写作练习，巩固所学知识第八章：商务英语函电的投诉与解决8.1 教学目标能够有效地进行投诉处理和解决方案提出8.2 教学内容商务投诉处理的原则和技巧商务英语函电中的解决方案和建议提出8.3 教学方法案例分析法：分析实际商务投诉函电案例，加深学生对商务英语函电的理解8.4 教学评估课堂讨论：学生分组讨论商务投诉函电的案例，提高学生的实际应用能力课后作业：布置相关商务投诉函电的写作练习，巩固所学知识第九章：商务英语函电的商业报告与提案9.1 教学目标能够有效地进行商业报告和提案的表达和呈现9.2 教学内容商务报告和提案的逻辑结构和内容安排商务英语函电中的数据和图表描述9.3 教学方法9.4 教学评估课堂讨论：学生分组讨论商务报告和提案的案例，提高学生的实际应用能力课后作业：布置相关商务报告和提案的写作练习，巩固所学知识第十章：商务英语函电的综合实战演练10.1 教学目标能够熟练运用商务英语函电进行实际商务交流掌握商务英语函电的实际应用场景和技巧10.2 教学内容商务英语函电的综合实战案例和场景商务英语函电的实战技巧和策略商务英语函电的实际应用问题和解答10.3 教学方法讲授法：讲解商务英语函电的综合实战案例和场景实践教学法：学生进行商务英语函电的实际写作和交流，教师进行指导和反馈10.4 教学评估课堂练习：学生进行商务英语函电的实际写作和交流，教师进行评价和指导课后作业：布置相关商务英语函电的实际写作练习，学生提交后进行评分和反馈重点和难点解析1. 商务英语函电的基本概念和重要性：理解商务英语函电的定义、分类和特点，以及其在商务交流中的重要性。

函电(unit10信用证)PPT教学课件

1) urging the establishment of an L/C
1.Put forward the problem in a polite way.
2.Politely push the buyers to open the L/C without delay, either by referring to the stipulations of the contract or by reminding the buyers of the seriousness of not opening the L/C in time.
2.Point out the problem politely and ask the buyer to make the amendment accordingly. Usually, detailed explanations for such a request should be provided.
If the buyer fails to do so, the seller should write a letter urging the establishment of the L/C.
Opening of an L/C
S/C
Buyer/Applicant
Seller/Beneficiary
3.End the letter in a way that encourages the buyer to take immediate action.
3.Typical sentences and expressions
1) urging L/C:
The shipment time for your order is approaching, but we have not yet received the covering L/C. Please expedite the same to reach here before the end of this month.

商务英语函电专业课教案Unit

商务英语函电专业课教案Unit一、课程概述本单元主要介绍商务英语函电的基本概念、格式和写作技巧。

通过本单元的学习，学生将能够理解商务英语函电的重要性，掌握商务英语函电的基本格式，提高商务英语函电的写作能力。

二、教学目标1. 了解商务英语函电的概念和作用。

2. 掌握商务英语函电的基本格式。

3. 学会使用商务英语函电的常用表达和写作技巧。

三、教学内容1. 商务英语函电的概念和作用2. 商务英语函电的基本格式3. 商务英语函电的常用表达和写作技巧四、教学方法1. 讲授法：讲解商务英语函电的概念、格式和写作技巧。

2. 案例分析法：分析商务英语函电的实例，让学生更好地理解和掌握知识点。

五、教学评估1. 课堂参与度：观察学生在课堂上的发言和讨论情况，评估学生的学习兴趣和积极性。

2. 练习完成情况：检查学生完成的商务英语函电练习，评估学生的写作能力和掌握程度。

3. 课后作业：布置相关的课后作业，要求学生独立完成，以巩固所学知识。

教案一、课程概述商务英语函电是商务沟通的重要手段，具有正式、规范和准确的特点。

通过本单元的学习，学生将能够理解商务英语函电的重要性，掌握商务英语函电的基本格式，提高商务英语函电的写作能力。

二、教学目标1. 了解商务英语函电的概念和作用。

2. 掌握商务英语函电的基本格式。

3. 学会使用商务英语函电的常用表达和写作技巧。

三、教学内容1. 商务英语函电的概念和作用讲解商务英语函电的定义、特点和作用，让学生了解其在商务沟通中的重要性。

2. 商务英语函电的基本格式介绍商务英语函电的组成部分，包括信头、称呼、、结尾、签名等，并讲解各部分的要求和注意事项。

3. 商务英语函电的常用表达和写作技巧讲解商务英语函电中常用的表达方式和写作技巧，如问候语、结束语、商议表达、礼貌用语等。

四、教学方法1. 讲授法：讲解商务英语函电的概念、格式和写作技巧。

2. 案例分析法：分析商务英语函电的实例，让学生更好地理解和掌握知识点。

新编外经贸英语函电与谈判课件Unit10

我方对贵方完成的贸易额非常满意，但（我方认为）要想成为代理必须完成更大的营业额，
We think it advisable to postpone this matter until your future sales warrant such a step.
建议将此事推迟直到贵方能证明这一点为止。
我方希望能按装运计划提前装运，但不能为此承担责任。
The supplier commits himself to ship the goods in 3 equal lots in the next quarter.
供方允诺在下个季度内分三批平均交货。
The manufacturers have now heavily committed themselves to substantial orders for a few months ahead.
Unit Ten
Agency
(1) Dear…:
We are obliged to you for your inquiry regarding sole agency for the sale of our Table Cloths in Sweden.
After serious consideration, we decided not to commit ourselves at this stage, when the record of transactions shows only a moderate volume of business.
包装箱既轻便又结实，便于货物的储存和销售。
This will facilitate our settlement of the matter. 这将有利于我方处理此事。 (注意：不能说成This will facilitate us to settle the matter.)

国际商务函电：Chapter 10

Marking of Goods
Markings play an important role in identification and proper handling of consignments during transportation and process of loading and unloading. Markings serve as
Letter 10 -3

shipping marks: the identification for different consignments. caution reminders warning and indicative marks: instructions for handling the consignment.
Letter 10-2
Dear Sirs, Re: Packing for T-shirts Thank you for your letter concerning the packing of our products. Please follow the instructions in this letter for the packing of the captioned goods. Please pack the T-shirts with simple individual wrapping and stack in two columns to fit into cartons with 100 pieces in each. It would be appreciated if you could seal and strap the cartons for extra strength and it is also necessary to line each carton with waterproof material to protect the goods from rain or moisture damage. It would be ideal if you could put four cartons into one crate for extra protection. The use of crates will also allow the port to use slings for the loading and unloading, which will help protect the products. Since hooks might damage the clothes inside the carton boxes, it is advisable that you put the sign “USE NO HOOKS” outside the package for the attention of the stevedores. Other marks should include our company’s abbreviation, quantities in each carton, and the number and total number of cartons for the whole consignment. We do not require specific designs for the inner packing since these products will be sold as no-frill economic merchandise only. We hope these packing requirements can be met and await your early shipment. Yours faithfully,

Unit10

矿产资源开发利用方案编写内容要求及审查大纲
矿产资源开发利用方案编写内容要求及《矿产资源开发利用方案》审查大纲一、概述
㈠矿区位置、隶属关系和企业性质。

如为改扩建矿山, 应说明矿山现状、
特点及存在的主要问题。

㈡编制依据
(1简述项目前期工作进展情况及与有关方面对项目的意向性协议情况。

(2 列出开发利用方案编制所依据的主要基础性资料的名称。

如经储量管理部门认定的矿区地质勘探报告、选矿试验报告、加工利用试验报告、工程地质初评资料、矿区水文资料和供水资料等。

对改、扩建矿山应有生产实际资料, 如矿山总平面现状图、矿床开拓系统图、采场现状图和主要采选设备清单等。

二、矿产品需求现状和预测
㈠该矿产在国内需求情况和市场供应情况
1、矿产品现状及加工利用趋向。

2、国内近、远期的需求量及主要销向预测。

㈡产品价格分析
1、国内矿产品价格现状。

2、矿产品价格稳定性及变化趋势。

三、矿产资源概况
㈠矿区总体概况
1、矿区总体规划情况。

2、矿区矿产资源概况。

3、该设计与矿区总体开发的关系。

㈡该设计项目的资源概况
1、矿床地质及构造特征。

2、矿床开采技术条件及水文地质条件。

商务英语函电教案

商务英语函电教案商务英语函电教案一、教学目标1、帮助学生了解商务英语函电的基本格式和规范用语。

2、掌握商务英语函电中的常见词汇和表达方式。

3、培养学生撰写商务英语函电的能力。

4、引导学生了解商务礼仪，提高跨文化交流的能力。

二、教学内容1、商务英语函电的基本格式和规范用语。

2、商务英语函电中的常见词汇和表达方式。

3、商务英语函电的写作技巧和注意事项。

4、商务礼仪和文化差异的应对策略。

三、教学步骤1、导入新课：介绍商务英语函电的基本概念和作用，激发学生兴趣。

2、知识讲解：通过案例分析和示范信件，讲解商务英语函电的基本格式、规范用语、常见词汇和表达方式等知识点。

3、实践操作：学生分组进行模拟练习，撰写商务英语函电，教师进行指导和点评。

4、课堂小结：回顾本节课的重点和难点，强化学生对商务英语函电的理解和掌握。

5、布置作业：要求学生根据实际情况，撰写一封商务英语函电，巩固所学知识。

四、教学重点1、商务英语函电的基本格式和规范用语。

2、商务英语函电中的常见词汇和表达方式。

3、商务英语函电的写作技巧和注意事项。

五、教学难点1、如何根据实际情况灵活运用商务英语函电中的常见词汇和表达方式。

2、如何遵循商务礼仪，避免文化差异引起的误解和冲突。

六、教学评价1、通过课堂表现和作业情况，评价学生对商务英语函电的理解和掌握程度。

2、通过模拟练习和小组讨论，评价学生的实际操作能力和团队协作能力。

七、教学反思1、反思教学方法是否得当，是否需要进一步改进和完善。

2、反思学生在学习过程中遇到的困难和问题，是否有针对性地进行辅导和解答。

3、反思教学评价是否客观、准确，是否能真实反映学生的学习情况。

4、反思教学内容是否切合实际，是否需要进一步拓展和深化。

八、教学资源1、多媒体课件：提供清晰、简洁的课件，帮助学生更好地理解和掌握商务英语函电的相关知识点。

2、教学视频：提供相关的教学视频，包括示范信件和讲解视频等，帮助学生更好地了解商务英语函电的实际应用和写作技巧。

商务英语函电教案

商务英语函电教案教案标题：商务英语函电教案教学目标：1. 了解商务英语函电的基本特点和用途；2. 学习商务英语函电的常用词汇和句型；3. 掌握商务英语函电的写作技巧和格式要求；4. 提高学生的商务英语函电写作能力。

教学内容：1. 商务英语函电的定义和特点；2. 商务英语函电的常用词汇和句型；3. 商务英语函电的写作技巧和格式要求。

教学步骤：一、导入（5分钟）1. 引入商务英语函电的概念和重要性；2. 与学生讨论商务英语函电在实际工作中的应用场景。

二、讲解商务英语函电的基本特点和用途（10分钟）1. 解释商务英语函电的定义和特点；2. 介绍商务英语函电在商业沟通中的作用和重要性。

三、学习商务英语函电的常用词汇和句型（20分钟）1. 教授商务英语函电常用的礼貌用语和商务词汇；2. 分析商务英语函电中常见的句型结构和表达方式。

四、掌握商务英语函电的写作技巧和格式要求（20分钟）1. 分析商务英语函电的写作技巧，如简洁明了、重点突出等；2. 解释商务英语函电的格式要求，如信头、称呼、正文、结尾等。

五、练习商务英语函电写作（25分钟）1. 给学生分发商务英语函电写作练习题；2. 学生根据练习题的要求，独立完成商务英语函电的写作。

六、展示和评价（10分钟）1. 学生互相交换商务英语函电作品，进行展示；2. 教师对学生的商务英语函电进行评价和指导。

七、总结和反思（5分钟）1. 总结商务英语函电的重要内容和技巧；2. 学生反思自己在商务英语函电写作中的不足和需要改进的地方。

教学资源：1. 商务英语函电教材或教学资料；2. 商务英语函电写作练习题；3. 学生作品展示的准备材料。

教学评估：1. 学生商务英语函电写作练习的完成情况；2. 学生在展示和评价环节的表现和互动情况；3. 学生对商务英语函电教学的反馈和意见。

教学延伸：1. 鼓励学生在实际工作或实习中运用商务英语函电进行沟通；2. 组织学生参加商务英语函电写作比赛或演讲比赛，提高写作能力和口语表达能力。

高教社2023国际商务英语函电教学课件chapter 10

Allow me to convey my congratulations on your phenomenal success on this year’s target. Due to the recent slowdown in the economy, customer sentiments were low and sale channels were dry. In spite of all these difficulties, you are proved to be the best sales leader in the company. Your impressive achievement has made me proud and fills us with confidence and enthusiasm with the regard to the future.
Dear Max,
Congratulations on opening your own venture. Your design talent has long been recognized and won a great reputation in the field. Max’s Design Services is sure to be a success with your sharp skill and dedicated client base.
Dear Anderson,
I’d like to take this opportunity to thank you for the valuable assistance you provided me during my interview process with AMN Communications.

商务英语函电Unit 10 Complaint and Claim Letters

Tips for making apologies:
Before making your apology to the complaint, you should
first of all decide whether the complaint is justified;
make a thorough investigation to the matter complained about;
14. fail to do 未能做成 15. under the contract 合同项下 16. in this case 这种情况下 17. take other measures 采取其他措施 18. find fault with 挑剔 19. escape from 免于 20. put the matter right 使正常
We must handle complaint or claims in accordance with the principle of “on the first ground to our advantage and with restraint” and settle them amicably to the satisfaction of all parties concerned. It is necessary to study the case in question and as certain what the real cause is and who is the party to be held responsible. We must also be careful in choosing the wording in our correspondence so as to avoid any misunderstandings.

商务函电电子教案10 合同履行(付款)

理解
▲
应用
▲ ▲ ▲
重点掌握
▲ ▲
信用证样本及信用证修改的格式和 ▲ 写作特点样信中的语言点样信中的商务知识 ▲ ▲
作业内容背诵常用语句；写一封信用证并进行适当的修改；每节所有练ቤተ መጻሕፍቲ ባይዱ。
授课程序
一、复习及作业评点二、有关信用证的基本知识三、信用证样例的语言及商务知识点讲解四、第一节课堂练习五、有关信用证修改的基本知识六、信用证修改样例的语言及商务知识点讲解七、第二节课堂练习八、相关链接及布置作业
Language Points in the Specimen Letters
mobile (= mobile phone) 移动电话，手机也可以说cellular phone / hand phone） with reference to 关于；就…而论 • a collection of documents with reference to shipping • The term was used with reference to students at universities as well as polytechnics. refer to 提到，谈到 • This matter is finished, so please do not refer to it.
relevant adj. 有关的, 相关联的 relevant benefits and cost in view of 鉴于，考虑到，由于 in view of the fact In view of the recent developments, we do not think this step advisable. refund vt. 退还，归还，偿还 The garage refunded the customer $10 for their poor service. Will my travel expenses be refunded ?

《国际商务函电双语教程》chapter 10

CHAPTER 10
Shipment （装运）
Background Information Sample Letters
Letter 1 Letter 2 Letter 3 Letter 4 Useful Expressions Key to Exercises
BACKGROUND INFORMATION
BACKGROUND INFORMATION
Partial Shipment and Transshipment
Partial Shipment means shipping the commodity under one contract by more than one shipment.
In the case, a large amount of export goods is involved in one transaction and are shipped in several lots by several carriers onto different means of conveyance.
A Liner is a vessel that sails according to regular sailing route, regular ports of call, regular sailing schedule and has fixed freight. A Tramp is a freight-carrying vessel that follows no firmed schedule, has no set routed or times, and sails off to where the goods are available and the pickings are the best. These rates are not fixed but are determined by market. Tramp ships are always chartered. The shipper charters the ship from the ship owner by signing a charter party for the carriage of the goods.

商务英语函电u10

【课题】UNIT 10 Claims And SettlementⅠ【教材版本】闫兴伯黄宪西.中等职业教育国家规划教材——商务英语函电（国际商务专业）.第二版.北京：高等教育出版社，2006【教学目标】知识目标：熟记本单元（有关索赔和理赔）的常见词汇和句型。

能力目标：了解并掌握如何运用商务书信在对外贸易中提出投诉。

【教学重点、难点】教学重点：了解并掌握如何运用商务书信在对外贸易中教学难点：了解并提出投诉过程中正确的信文安排和重要句型。

【教学媒体及教学方法】制作PPT。

演示法、讲授法、分组讨论法。

【课时安排】2课时（90分钟）。

【教学过程】第一环节导入1.提问：If the buyers are not satisfied with the commodities, how will they do ?2. 学生讨论问题并回答问题（见PPT）A buyer can solve the problems bya. 投诉complaintb. 索赔claimc. 仲裁arbitration第二环节新授课1. Pre-Study（1）Terms to LearnA. 教师带读，学生跟读商务书信中的常见词汇P146，P147。

B. 学生理解并熟记这些单词和表达方法。

（2）Useful SentencesA. 教师带读，学生跟读本单元的常用句型。

B. 学生理解并熟记这些表达方法。

C. 课堂练习P149.V ocabulary review 1（参考答案见PPT）2. Complaining of wrong Dispatch（1）帮助学生读通和理解信文。

（NOTES见PPT）A. We are wr iting to complain about …我方去函投诉…complain vi 投诉complain about sth. 投诉某事complain to sb. of sth. 向某人投诉某事B. U pon opening the boxes,…当我们打开箱子，…upon=while 当…时候e.g. Upon arriving in Beijing,I will write to you.C. We regret that we can`t keep this consignment,as we have an adequate stock already.很遗憾我们不能保存这些寄售商品，因为我方已经有充分的库存。