General-Etiquette一般习俗礼仪(英语国家)
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For the ladies, the following dress items are common Pant suit长裤西服装 Knee-length skirt or full-length dress 齐膝裙或长裙 Dress pants正装长裤 Blouse衬衫 Jacket夹克 High-heels高跟鞋 Dress shoes时装鞋
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The byword for dress in the western business world is conservative. This means nothing too flashy, too provocative, too casual, too tight or too revealing.
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• 3.On formal occasions, what kind of shoes should a man wear? 在正式场合,男士应 穿什么样的鞋? --Black leather shoes.黑皮鞋。 • 4.On formal occasions, can a man match the black shoes with white socks? 在正式 场合,男士的黑皮鞋可以和白袜子搭配吗? -- No, he can’t.
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Which Is Wrong ?
CORRECT
FALSE
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B. Eye contact
»Eye contact is another critical factor when meeting people. »Eye contact increases trust. »It shows confidence and good interpersonal skills. »Eye contact shows respect for the person and business situation.
General Etiquette
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What is Etiquette?
Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one. Webster defines it as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life.“
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Questions:
• What’s the “first custom” in the international society? 被国际社会公认的“第一礼俗”是什么? • “Lady first”.
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I.
Meeting People
When meeting people both your nonverbal and verbal behavior help to define your social skills. Using effective handshakes, good eye contact, and making the proper introductions show proper etiquette.
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II.
Business Card
◊ Wait to be introduced before presenting it. ◊ Always present your card with the printed side up. ◊ Give it to highest-ranking individual or leader of the group first. ◊ Presenting a card with two hands. It’s best to hold the card by the two upper corners. ◊ Receive a business card with both hand. ◊ Always treat others’ cards with respect.
social etiquette
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Introduction Meeting People social etiquette
Handshakes
Eye contact Chinese
Dining Western Business Attire Business Card Business etiquette Telephone Office
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Classification ( From the respect of transmitting, interpersonal rituals ) :
Chief etiquette
Business etiquette etiquette
foreign etiquette
service etiquette
条纹状
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The recognized business colors are black and gray (dark of light), but some companies have established others as their recognized color, such as blue.
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• 7. When your foreign friend says, “Your new dress is so beautiful.”what are you supposed to say? --You should say, “Thanks, I am glad you like it.”
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General Rules:
◊ ◊ ◊ ◊ ◊ ◊ ◊ ◊ ◊ ◊ Dark color suits or dresses; 穿深色套装; Black shoes, freshly polished; 穿黑色鞋子;要擦得亮亮的 Very little jewelry -worn discreetly; 尽量不戴首饰,戴的话要非常小心; Calm, slow gestures and slow movements; 保持冷静,做手势要缓慢,不要手忙脚乱 Shoulders back, chin up. 挺胸抬头。
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However, many western businesses have adopted what is commonly referred to as casual Fridays or dress-down Fridays, where they allow employees who are not dealing directly with the public to wear casual attire, including some of the usually non-acceptable items mentioned above.
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For men, these are the accepted norms for business attire: Suit and tie 西服和领带: There are many variations on the cut(or style) of the suit, of course, but the most commonly found cuts are Italian, traditional English, and traditional American. Many business suits are double-breasted(两个口袋). A common pattern considered very professional is the pin-stripe.
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A. Handshakes
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To an effective handshake:
» Say your name and extend your hand. » Handshakes are vital in social situations. » Develop a comfortable handshake and keep it consistent. » Handshakes should not be too hard; or too soft. » Make a solid connection of the web skin between the thumb and forefinger. » The host or person with the most authority usually initiates the handshake.
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Not:
Vest汗衫 Suspenders吊带裤 Cufflinks带袖口链扣的男士衬衫系列 Oxfords牛津衫 The following items are usually not acceptable in most white-collar environments: Jeans牛仔系列 T-shirts 体恤衫 Tank tops条纹背心 Open-toed or low-cut shoes (low-cuts) 露脚趾的或平底的鞋 Sneakers 运动鞋 Loafers 休闲鞋
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III. Business Etiquette
&Business Attire &Business Card &Office
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Business Attire
• 1.To attend a formal party, how will you dress yourself? 参加正式晚会,应如何着 装? --An evening dress or a suit. • 2.On formal occasions, how many colors of all your clothes should be? 在正式场合, 一个人全身服装的颜色应该多少种? --No more than three.
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• 5.If the suit is buttoned, where should be the stickpin? 西装系着扣时,领带夹应在衬衫的哪两 粒钮扣之间? --Between the second button and the third button of the shirt. • 6.If the suit is unbuttoned, where should be the stickpin? 西装敞着穿时,领带夹应在衬衫的哪两 粒钮扣之间? -- Between the third button and the fourth button of the shirt.
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Business Etiquette
If you want more responsibility and more autonomy, you're going to be taken more seriously if you're dressing appropriately .
如果你想被予以更多重任、拥有更多自主权, 那么得体的穿着则会让你显得更加庄重.
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» Introduce people in the following order: -- a man to a woman --younger to older --non-official to official --junior executive to senior executive --colleague to custom
பைடு நூலகம்10
C. Introduction
» Proper introductions help to establish rapport when meeting people. » Authority defines whose name is said first. Say the name of the most important person first and then the name of the person being introduced.