旅游与 酒店专业实用英语 课件 PPT Unit 1 Booking a Tour
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旅游与酒店专业实用英语
Practical English for Tourism and Hotel Services
Unit 1 Booking a Tour
中国劳动社会保障出版社
1
Leaning Objectives Warming up Listening Practice
5
Role-plays Exercises Reading Compre百度文库ension Listening Script Listening Script
< Back Next > Home
Listening Script
Listening Practice
Task 2 Listen to a short passage and fill in the blanks with the information you hear. Key
(1) 24 emperors (3) local restaurant
economy 1. The customer chooses the _________ class CA1509 of Flight ________ to Hangzhou.
standard 2. The customer books a _________ room in 22nd to Four Seasons Hotel from April ______ ____________ 24th ______.
Picture 4 cruise
< Back Next > Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types. 1. This 11-day China tour’s price includes flights, entrance fees, hotels, meals and all activities listed in the itinerary. It is a shopping-free tour route with zero extra charges.
< Back
You suggest a “5-Day Guilin, Yangshuo & Rice Terrace Hiking Tour”. It includes highlights of the Guangxi Zhuang Autonomous Region, for example Elephant Trunk Hill, Li River, Longji Rice Terraces, and Yangshuo. You agree on a 15% discount. You ask the customer to let you know the result of his decision as soon as possible.
< Back
Next >
Home
Situational Conversations
Conversation 2 Flight plus hotel vacation package booking Task: Read the conversation and complete the statements about the vacation package.
Tour type: Special interest tour
< Back
Next >
Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types. 5. Ours is an American-managed ship with high-class service and facilities. There are a variety of onboard activities including Tai Chi, folk song and dance shows.
Tour type: Cruise
< Back Next > Home
Listening Practice
Task 1 Listen to the conversation, and then tick off the travel services or items included in the tour. □sea-view room √ □coach transportation √ □5-star hotel □car transportation
2 3
6
7
4 Situational Conversations
8
< Back
Next >
Home
Learning Objectives
Learning Objectives
After learning this unit, you should be able to: know different tour types deal with tour inquiries book hotels and flights for customers book tours for customers
Conversation 1 Inclusive tour booking
Task 2: Listen to the conversation and fill in the blanks below.
15 -day tour to 1.The travel agent suggests a _____ the customer. 2.The customer wants to begin his tour on June 13th . _____ 1,020 3.The “China Supreme” tour costs only $_____.
√ □English-speaking guide □English interpreter
√ □the Temple of Heaven
□shopping √ □Peking roast duck
□Ming Tombs
√ □Hutong ride
□traditional Chinese tea and dumpling
Tour type: Inclusive tour
< Back Next > Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types.
2. We only recommend tour guides with a professional license and offer cars with experienced drivers, ensuring you have the best experience in Guilin.
< Back Next > Home
Role-plays
Task 1 Joanna Eliot is a tour guide. She needs to make a reservation for her tour group. Now she is calling the hotel. Complete the following conversation with the information given in Chinese.
Tian’anmen Square
√ the Great Wall √ the Museum of Terracotta √ √
the Wild Goose Pagoda Li River Huangshan Mountain
Warriors and Horses
< Back
Next >
Home
Situational Conversations
Next >
Home
Role-plays
Task 3 Do the role-play with your partner according to the situation below.
Travel Agent: 询问客人想预订长线旅游产品(longdistance tour)还是短线旅游产品(shortterm tour) 推荐漓江阳朔精华一日游(Li River Oneday Essence Tour)，行程包括乘坐游船游 览(cruise along)漓江，约4小时，船上提供 自助午餐；抵达阳朔下船后租自行车游览 阳朔；晚上5点半乘大巴返回桂林市 价格：$149／成人，$80/儿童(2-11岁) 旺季，折扣最多可以打九折 请客人填写旅游预订表
Tour type: Tour guide plus car package
< Back
Next >
Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types.
3. Here are tours tailored especially for you and your family. Enjoy the flexible and leisurely tours to top destinations in China.
Key
(1) how many people there will be (2) What kind of room(s) (3) What’s the rate (4) a 10% discount
(5) looking forward to seeing you
< Back Next > Home
(2) experience (4) temples
(5) have a taste
< Back
Next >
Home
Listening Script
Situational Conversations
Conversation 1 Inclusive tour booking
Task 1 Listen to the conversation and check the attractions included in the “China Supreme” tour product.
Tour type: Private tour
< Back
Next >
Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types.
4. Silk Road expedition tour provides you with a journey from China's wild west to the Pacific coast. You will explore this legendary land that nurtured ancient civilizations.
< Back
Next >
Home
Warming-up
Task 1 Match the English expressions in the box with their corresponding pictures.
Picture 1 standard room
Picture 2 coach
Picture 3 suite
Role-plays
Task 2 Role play the conversation according to the information below.
Customer
Travel Agent
You plan to spend 4-5 days touring Guangxi. You ask what attractions are included in the tour itinerary. You ask about the price. You have 4 adults and want a discount. You want to discuss it with your wife before making the decision. You ask for a tour product brochure.
Practical English for Tourism and Hotel Services
Unit 1 Booking a Tour
中国劳动社会保障出版社
1
Leaning Objectives Warming up Listening Practice
5
Role-plays Exercises Reading Compre百度文库ension Listening Script Listening Script
< Back Next > Home
Listening Script
Listening Practice
Task 2 Listen to a short passage and fill in the blanks with the information you hear. Key
(1) 24 emperors (3) local restaurant
economy 1. The customer chooses the _________ class CA1509 of Flight ________ to Hangzhou.
standard 2. The customer books a _________ room in 22nd to Four Seasons Hotel from April ______ ____________ 24th ______.
Picture 4 cruise
< Back Next > Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types. 1. This 11-day China tour’s price includes flights, entrance fees, hotels, meals and all activities listed in the itinerary. It is a shopping-free tour route with zero extra charges.
< Back
You suggest a “5-Day Guilin, Yangshuo & Rice Terrace Hiking Tour”. It includes highlights of the Guangxi Zhuang Autonomous Region, for example Elephant Trunk Hill, Li River, Longji Rice Terraces, and Yangshuo. You agree on a 15% discount. You ask the customer to let you know the result of his decision as soon as possible.
< Back
Next >
Home
Situational Conversations
Conversation 2 Flight plus hotel vacation package booking Task: Read the conversation and complete the statements about the vacation package.
Tour type: Special interest tour
< Back
Next >
Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types. 5. Ours is an American-managed ship with high-class service and facilities. There are a variety of onboard activities including Tai Chi, folk song and dance shows.
Tour type: Cruise
< Back Next > Home
Listening Practice
Task 1 Listen to the conversation, and then tick off the travel services or items included in the tour. □sea-view room √ □coach transportation √ □5-star hotel □car transportation
2 3
6
7
4 Situational Conversations
8
< Back
Next >
Home
Learning Objectives
Learning Objectives
After learning this unit, you should be able to: know different tour types deal with tour inquiries book hotels and flights for customers book tours for customers
Conversation 1 Inclusive tour booking
Task 2: Listen to the conversation and fill in the blanks below.
15 -day tour to 1.The travel agent suggests a _____ the customer. 2.The customer wants to begin his tour on June 13th . _____ 1,020 3.The “China Supreme” tour costs only $_____.
√ □English-speaking guide □English interpreter
√ □the Temple of Heaven
□shopping √ □Peking roast duck
□Ming Tombs
√ □Hutong ride
□traditional Chinese tea and dumpling
Tour type: Inclusive tour
< Back Next > Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types.
2. We only recommend tour guides with a professional license and offer cars with experienced drivers, ensuring you have the best experience in Guilin.
< Back Next > Home
Role-plays
Task 1 Joanna Eliot is a tour guide. She needs to make a reservation for her tour group. Now she is calling the hotel. Complete the following conversation with the information given in Chinese.
Tian’anmen Square
√ the Great Wall √ the Museum of Terracotta √ √
the Wild Goose Pagoda Li River Huangshan Mountain
Warriors and Horses
< Back
Next >
Home
Situational Conversations
Next >
Home
Role-plays
Task 3 Do the role-play with your partner according to the situation below.
Travel Agent: 询问客人想预订长线旅游产品(longdistance tour)还是短线旅游产品(shortterm tour) 推荐漓江阳朔精华一日游(Li River Oneday Essence Tour)，行程包括乘坐游船游 览(cruise along)漓江，约4小时，船上提供 自助午餐；抵达阳朔下船后租自行车游览 阳朔；晚上5点半乘大巴返回桂林市 价格：$149／成人，$80/儿童(2-11岁) 旺季，折扣最多可以打九折 请客人填写旅游预订表
Tour type: Tour guide plus car package
< Back
Next >
Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types.
3. Here are tours tailored especially for you and your family. Enjoy the flexible and leisurely tours to top destinations in China.
Key
(1) how many people there will be (2) What kind of room(s) (3) What’s the rate (4) a 10% discount
(5) looking forward to seeing you
< Back Next > Home
(2) experience (4) temples
(5) have a taste
< Back
Next >
Home
Listening Script
Situational Conversations
Conversation 1 Inclusive tour booking
Task 1 Listen to the conversation and check the attractions included in the “China Supreme” tour product.
Tour type: Private tour
< Back
Next >
Home
Warming-up
Task 2 Read the tour descriptions, and tell their tour types.
4. Silk Road expedition tour provides you with a journey from China's wild west to the Pacific coast. You will explore this legendary land that nurtured ancient civilizations.
< Back
Next >
Home
Warming-up
Task 1 Match the English expressions in the box with their corresponding pictures.
Picture 1 standard room
Picture 2 coach
Picture 3 suite
Role-plays
Task 2 Role play the conversation according to the information below.
Customer
Travel Agent
You plan to spend 4-5 days touring Guangxi. You ask what attractions are included in the tour itinerary. You ask about the price. You have 4 adults and want a discount. You want to discuss it with your wife before making the decision. You ask for a tour product brochure.