~个人珍藏~市场营销原理课件_管理学经典教材(英文版)菲利普·科特勒kotler16_exs
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recognized AFLAC campaign to enhance
• Old ads: “warm and fuzzy” similar to
brand awareness
• Incredibly successful: name recognition is
other insurance ads now 91%; sales
advertising strategy • Evaluating advertising
campaigns
• Advertising objectives can be classified by primary purpose:
▪ Inform
❖ Introducing new products
• Learn how companies use public relations to communicate with their publics.
16 - 2
Case Study
AFLAC
• A few years ago, • 1999: AFLAC
only 13% of U.S.
developed the “duck”
Key Decisions
• Setting objectives • Setting the budget • Developing the
▪ Persuade
❖ Becomes more important as competition increases
❖ Comparative advertising
▪ Remind
❖ Most important for mature products
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Advertising
Key Decisions
• Lifestyle
• Personality Symbol
• Fantasy
• Technical Expertise
• Mood or Image • Scientific Evidence
• Testimonial Evidence or Endorsement
16 - 9
Advertising
• Setting objectives • Setting the budget • Developing the
advertising strategy • Evaluating advertising
campaigns
• Methods of budget setting were listed in chapter 15
• Know the major decisions involved in developing an advertising program.
16 - 1
Objectives
• Learn how sales promotion campaigns are developed and implemented.
Advertising, Sales Promotion, and
Public Relations
Chapter 16
Objectives
• Understand the roles of advertising, sales promotion, and public relations in the promotion mix.
• Goal: break through growth of 30% each
advertising clutter
year campaign has run
16 - 3
Definition
• Advertising
▪ Any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor.
• Business firms, not-for-profit, social agencies, and professionals all advertise.
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Advertising
Key Decisions
• Setting objectives • Setting the budget • Developing the
• Several factors should be considered when setting the ad budget:
▪ Stage in the PLC ▪ Market share ▪ Level of competition ▪ Ad clutter ▪ Degree of brand
difrtising
Key Decisions
• Setting objectives • Setting the budget • Developing the
advertising strategy • Evaluating advertising
campaigns
• Creative challenges
▪ Media fragmentation ▪ Soaring media costs ▪ Advertising clutter
• Creating ad messages
▪ Message strategy
❖ Creative concept ❖ Advertising appeal
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Advertising
• Signage in ancient times offers evidence of early advertising.
• Modern ad spending tops $231 billion in U.S. annually, $500 billion worldwide.
▪ Message execution
❖ Many execution styles ❖ Tone, format, illustration,
headline, copy
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Advertising
Creative Execution Styles
• Slice of Life • Musical