英语职业模块unit-4PPT优秀课件

UNIT 4 Serving Customers
英语（服务类）（职业模块）
Listening 1
UNIT 4 Serving Customers
Tick in the boxes the food and drinks you hear.
Customer 1
□ chicken soup □ sandwich □ fried rice □ tea
B: Do you have any place in mind? A: Well, I haven’t made up my
mind. Can you recommend somewhere for me? B: There is __________, of course.
Customer 2
□ orange juice □ salad □ hamburger □ milk
Customer 3
□ pizza □ coffee □ noodles □ French fries
Script
英语（服务类）（职业模块）
Dialogue 1
UNIT 4 Serving Customers
英语（服务类）（职业模块）
Role Play
UNIT 4 Serving Customers
Practice the dialogue by using the pictures below and see if you can say more.
1
A: I ’d like to book a short holiday somewhere in __________.
Fra Baidu bibliotek
a restaurant
英语（服务类）（职业模块）
UNIT 4
Listening & Speaking Serving Customers
Part I Part II Words and Expressions
英语（服务类）（职业模块）
Part I
Listening 1 Dialogue 1 Role Play
Are You Ready to Order, Madam? (A waiter is taking orders in a restaurant.) Waiter: Are you ready to order, Madam? Guest: Yes, I am. Waiter: What would you like? Guest: I’d like a hamburger. Waiter: Would you like something to drink? We have orange, mango and apple juice. Guest: I’d like a glass of orange juice, please.
英语（服务类）（职业模块）
Role Play
UNIT 4 Serving Customers
Practice the dialogue by using the pictures below and see if you can say more.
英语（服务类）（职业模块）
Part II
Listening 2 Dialogue 2 Role Play
Can You Recommend Somewhere for Me? (Amy is going on a holiday trip. She is at a travel agency, talking with a travel agent.) Amy: I’d like to book a short holiday somewhere in Britain. Agent: Do you have any place in mind? Amy: Well, I haven’t made up my mind. Can you recommend somewhere for me? Agent: There is London, of course. Amy: Sounds great. What are the places of interest in London? Agent: Well, there’s Tower Bridge. It’s one of the most famous bridges in the world. It’s a must to see.
英语（服务类）（职业模块）
Lead-in
People need service at (in) __________.
UNIT 4 Serving Customers
an airport
a hospital a travel agency
a bank
a hotel
a shop
a post office
UNIT 4 Serving Customers
英语（服务类）（职业模块）
Listening 2
Listen and number the pictures.
A
UNIT 4 Serving Customers
B
4
C
2
D
Script
1
3
英语（服务类）（职业模块）
Dialogue 2
UNIT 4 Serving Customers
UNIT 4 Serving Customers
Unit Goals
UNIT 4 Serving Customers
Learners should be able to
◆ give and take customers’ orders ◆ give suggestions to customers ◆ understand the duties and communicative skills of an attendant ◆ write about working experience
Unit 4
Serving Customers
1
Contents
Unit Goals Lead-in
Listening & Speaking Reading & Writing Language in Use Unit Task Extended Activities Fun Time
英语（服务类）（职业模块）