酒店服务英语

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酒店英语Unit-3-Concierge-Service

酒店英语Unit-3-Concierge-Service

convenience [kən‘viːnɪəns] n. 方便
at your convenience 在您方便之时
introduction [,ɪntrə‘dʌkʃ(ə)n] n.介绍
introduce V.介绍
What kind of service does the bellman offer to the guest?
The bellman counts the luggage.
• What kinds of people often choose the City Wall Hotel as the favorite place to stay?
VIPs, official guests and businessmen from many countries.
The bellman carries luggage, provides hotel information and leads the guest to the room.
Dialogue 1
• What does the bellman do after greeting the guest?
luggage [‘lʌgɪdʒ] n. 行李
trolley case ['trɒlɪ 'keɪs] n.拉杆箱
handbag n.手提包
suitcase [‘suːtkeɪs] n.手提箱
cart [kɑːt] n.手推车 luggage cart 行李车
café
[‘kæfeɪ] n.咖啡馆
first-class 一流的 western-style 西式的 bar [bɑː] n.酒吧 convenience [kən‘viːnɪəns] n. 方便 at your convenience 在您方便之时 introduction [,ɪntrə‘dʌkʃ(ə)n] n.介绍 introduce V.介绍

酒店常用服务英语

酒店常用服务英语

酒店常用服务英语1 Can /May I help you?/ What can I do for you?我能为您做些什么?/有什么可以帮您吗?2 ROOM RESERV ATIONS(客房预订部), May I help you?客房预订部,有什么可以帮您吗?3 May I have your name /phone number?能告诉我您的姓名吗?/电话号码吗?4 We'll be expecting you next Tuesday.我们下星期二恭候您的光临。

5 At what time will you arrive?/ What time will you be arriving?您大概几点到(抵店)呢?6 From which date and for how many nights?您需要预定哪天的房间,大概住几完呢?7 How long do you intend to stay?您预计要住几天?8 One moment please, sir. Yes, we can confirm 10 double rooms for 34 days.先生,请稍等。

是的,我们有10个双人间可以住34天。

9 Which kind of room would you prefer? /What kind of room do you want?您需要哪种类型的房间呢?10 We have double rooms at 100 dollars and 150 dollars, which wouldyou prefer?我们的双人间有100美元一晚的和150美元一晚的,您需要哪一种呢?11 Would you tell me the rate per night for a single room with a bath?您能告诉我带浴室的单人间是多少钱一晚吗?12 How much is a double with a bath , please?请问带浴室的双人间多少钱?13 We are for 10 percent discount for good preservation(?), sir.先生,我们可以给你10%的折扣。

客房常用英文带翻译

客房常用英文带翻译

客房常用英文带翻译常用客房英文及翻译。

在酒店住宿期间,客房是我们最常待的地方之一。

因此,了解客房常用的英文词汇是非常必要的。

以下是客房常用英文及翻译:1. Room service 客房服务。

Room service refers to the service provided by the hotel staff to deliver food, beverages, and other items to the guest's room.客房服务是指酒店员工提供的向客人房间送餐、饮料和其他物品的服务。

2. Housekeeping 客房服务。

Housekeeping refers to the service provided by the hotel staff to clean and maintain the guest's room.客房服务是指酒店员工提供的清洁和维护客人房间的服务。

3. Check-in 入住。

Check-in refers to the process of registering at the hotel and receiving the room key.入住是指在酒店登记并领取房间钥匙的过程。

4. Check-out 退房。

Check-out refers to the process of leaving the hoteland settling the bill.退房是指离开酒店并结算账单的过程。

5. Room type 房型。

Room type refers to the different types of rooms available in the hotel, such as single, double, twin, suite, etc.房型指酒店提供的不同类型的房间,如单人房、双人房、双床房、套房等。

6. Amenities 设施。

洒店服务英语大全

洒店服务英语大全
ept you waiting. • 很抱歉让您久等了.
洒店服务英语大全
Apologizing 道歉
• I apologize for being late. • 我来晚了, 我很抱歉.
洒店服务英语大全
Apologizing 道歉
• I apologize for the delay. • 给您迟了, 我很抱歉.
• 外币兑换处在大堂, 女士/先生. 我来给您 带路.
洒店服务英语大全
Showing the Way 给客人指路
• Please go straight along the corridor, your friend is waiting for you there.
• 请您一直向前走, 您的朋友在那边等您.
• 大宴会厅在二层, 是一个婚礼聚会的好地 方.
洒店服务英语大全
Hotel Service Information 介绍酒店服务
• The function room is to the right. You may have conferences or meetings there.
• 多功能厅在那边. 您可以在那里开会.
• Good Morning, Sir/Ma’am
• 早上好,先生/女士
洒店服务英语大全
Greetings 问候
• For the return guest, we say: 对于那些回 头客/熟客:
• Good Morning, Mr./Mrs. … • 早上好,…… 先生/女士
• (称呼他们的名字)
洒店服务英语大全
Apologizing 道歉
• I am sorry. I am late. • 我很抱歉, 我迟到了.

酒店英语服务礼貌用语

酒店英语服务礼貌用语

酒店英语服务礼貌用语酒店是一个提供住宿、餐饮和其他服务的场所,因此,为了给客人提供良好的体验,酒店员工需要具备一定的英语服务礼貌用语。

以下是一些常用的酒店英语服务礼貌用语,帮助员工与客人进行沟通和交流。

1.欢迎客人- Good morning/afternoon/evening! How can I assist you?2.询问客人需求- How may I help you?- Is there anything I can assist you with?- Can I help you with anything else?3.提供住宿信息- Our hotel has different room types available for you to choose from.- We have single rooms, double rooms, and suites.- Each room is equipped with modern amenities such as air conditioning, TV, and free Wi-Fi.- Our hotel also offers room service, laundry service, and wake-up calls.4.接待客人- May I have your name please?- Can you please fill in this registration form?- Here is your room key.- The elevator is on your right/left.5.向客人提供额外信息- The swimming pool is located on the third floor.- The breakfast buffet is served in the dining hall from 7 am to 10 am.- The gym is open 24 hours a day.- The hotel provides a shuttle service to the nearby attractions.6.帮助客人解决问题- I apologize for the inconvenience. Let me solve it for you right away.- I will make sure to address this issue immediately.- Please allow me to find a solution for you.- Thank you for bringing this to my attention, I will take care of it.7.对客人的感谢和赞美- Thank you for choosing to stay with us.- We appreciate your business.- Your feedback is greatly valued.- We are delighted to have you as our guest.8.打招呼- Good morning/afternoon/evening!- How is everything going today?- How was your day?9.提供服务建议- Our concierge can provide you with information about local attractions.10.在客人离开时道别- Have a pleasant day!- Thank you for staying with us. We hope to see you again soon.- If you need anything else, please don't hesitate to ask.- Safe travels!除了以上的常用礼貌用语,酒店员工还应该学会主动倾听客人的需求、提供帮助和解决问题。

用英语介绍酒店服务

用英语介绍酒店服务
Brochure [‘brəʊʃə] 手册 Reception [rɪ'sepʃ(ə)n]接待; 接收;招待会
Wonderful [ˈwʌndə(r)fl]极好的 Directory目录;工商名录 Limo ['lɪməʊ]豪华轿车 Available [ə‘veɪləb(ə)l]有空的,
可获得的
WORDS
Attendant [ə'tend(ə)nt] 服务员 Facility [fə‘sɪləti] 设施,设备
Disturb [dɪ‘stɜːb] 打扰 Billiards [‘bɪljɚdz] 台球 Tennis [‘tenɪs]网球 Chess [tʃes] 国际象棋 Barber [‘bɑːbə]理发师,为…理发
你说你爱雨,但当细雨飘洒时你却撑开了伞;你说你 爱太阳,但当它当空时你却看见了阳光下的暗影;你 说你爱风,但当它轻拂时你却紧紧地关上了自己的窗; 你说你也爱我,而我却为此烦忧。
恋雨偏打伞,爱阳却遮凉。风来掩窗扉,叶公惊龙王。 片言只语短,相思缱倦长。郎君说爱我,不敢细思量。
君乐雨兮启伞枝,君乐昼兮林蔽日, 君乐风兮栏帐起,君乐吾兮吾心噬。
Barber shop 理发店
Hairdresser ['heədresə(r)]
美发师,美发厅
Boutique [buː‘tiːk]精品店
Thoughtfulness ['θɔtfəlnɪs] 体贴;思虑
Sauna [‘sɔːnə] 桑拿 Souvenir [,suːvə'nɪə] 纪念品
Convenience [kən'viːnɪəns] 便利,便利的事物
这是开关、温度调节器、衣柜和食 品柜。
3

酒店专业英语外语

酒店专业英语外语

酒店专业英语外语指的是在酒店行业中使用的专业英语词汇和表达方式。

以下是一些常见的酒店专业英语外语示例:1. 酒店服务:- Front desk(前台)- Check-in(办理入住手续)- Check-out(办理退房手续)- Room service(客房服务)- Housekeeping(客房清洁服务)- Concierge(礼宾服务)- Bellhop(行李员)- Porter(搬运工)2. 酒店设施与房间类型:- Single room(单人间)- Double room(双人间)- Suite(套房)- Twin room(双床间)- Executive floor(行政楼层)- Gym(健身房)- Spa(水疗中心)- Pool(游泳池)3. 餐饮服务:- Restaurant(餐厅)- Buffet(自助餐)- A la carte(点菜)- Menu(菜单)- Waiter/waitress(服务员)- Chef(厨师)- Bar(酒吧)- Room service(客房送餐服务)4. 会议与活动:- Conference room(会议室)- Banquet hall(宴会厅)- Event planning(活动策划)- Audiovisual equipment(音视频设备)- Catering(餐饮服务)- Delegate(代表)- Keynote speaker(主讲人)5. 预订与取消:- Reservation(预订)- Availability(可用性)- Occupancy rate(入住率)- No-show(未到)- Cancellation(取消)- Confirmation number(确认号码)- Deposit(押金)这些只是酒店专业英语外语的一部分,实际上酒店行业中的专业术语和表达方式非常丰富。

酒店服务英语

酒店服务英语

Unit 11.小包价 package rate 26.救生演习 muster drill2.基本房价 rack rate 27. 疏散 evacuate3.免费的 complimentary 28.强制性的 compulsory4.豪华套房 deluxe suite 29.演习 drill5.旅游与酒店业 hospitality industry 30.行李牌 claim tag6.自助餐 buffet 31.菜肴 cuisine7.住宿登记卡 registration card 32.餐厅总管 restaurant manager8.纸币 bank note/bill 33.可以自由选择座位9.时间安排 schedule 34.风味餐厅 specialty restaurant10.叫早服务 morning call service 35.每日安排表 daily schedule11.早餐券 coupon/voucher 36.汽笛 siren12.酒店大堂 hotel lobby 37.终点站 terminal13.无预定客人 walk-in guest 38.探测器 detector14.保留房 blocked room 39.休息室 lounge15.维修部 maintenance department 40.安检 security check16.礼宾部 concierge 41.登船embarkation17.走廊 corridor 42.紧急集合地点 muster station18.机场大巴 airport shuttle bus 43.逃避者evader19.货币的面额、面值 denomination 44.赌场casino20.收据 receipt 45.停靠港 Port of call21.发票 invoice 46.国际海上人命安全公约 SOLAS22.姓名牌 name tag 47.折叠婴儿车 push chair23.定金 deposit 48.手提行李 hand luggage24.出纳员 cashier 49.度假地 resort25.房费 room rate 50.房卡 room card(1) 我把这些内容确定一下,好吗您要定一个豪华套房,从23号星期五到27号星期二,包括起止日。

五星级酒店标准服务英语翻译

五星级酒店标准服务英语翻译

五星级酒店标准服务英语翻译随着全球旅游业的迅猛进步,五星级酒店成为了旅客们最受欢迎的住宿选择之一。

五星级酒店以其高品质的服务、舒适的设施和无微不至的关怀而著称。

然而,对于浩繁国际旅客来说,语言的障碍可能会导致一些沟通困难。

因此,为了援助五星级酒店提供更好的服务,本文将介绍一些常见的酒店标准服务,并提供其英语翻译,以便旅客们更好地与酒店员工沟通。

一、前台接待服务(Front Desk Services)1. 前台接待(Front Desk Reception)前台接待是五星级酒店最重要的服务之一。

接待员应友好、热忱地迎接每个客人,并提供各种信息和帮助。

英语翻译:Front desk reception is one of the most important services in a five-star hotel. Receptionists should greet each guest in a friendly and welcoming manner, and provide various information and assistance.2. 入住与退房(Check-in and Check-out)良好的入住与退房服务是五星级酒店的基本要求。

员工需要高效、准确地办理入住/退房手续,并为客人提供所需的援助。

英语翻译:Efficient check-in and check-outservices are basic requirements in a five-star hotel. Staff should process check-in/check-out procedures efficiently and accurately, while providing necessary assistance to the guests.3. 行李服务(Luggage Service)五星级酒店应提供专业的行李服务,包括接送行李和援助客人搬运行李等。

酒店基础礼貌服务英语

酒店基础礼貌服务英语
• — “很高兴为您效劳。”“It is my pleasure.”
• ※ Useful Words and Expressions: • 1) Welcome .
• 2) That’s all right. • 3) It is my pleasure.
四、 打扰客人之前,要提示客人
• — “打扰了……”“Excuse me…” • 这个情形可能包括诸如:打断客人谈话,为客
• 当你对客人的询问不肯定时:
• — “对不起,我不太确定。 如果您能等一会,我马上去 查找。”
• “Sorry, I am not sure. If you wait a minute, I’ll try to find out.”
十三、当你请求客人做某事时:
• — “您可以(在这里签名)吗?” “Could you (sign here)?”
• — “请稍等一会儿。”“Just a moment, please./Wait a minute, please.”
• — “我一会儿就来。”“I will be back in a moment.” • ﹡再返回客人身边时,对久等的客人说抱歉: • — “对不起,让您久等了。”“Sorry to have kept
十二、礼貌地回应客人的请求或询问
※当你能满足客人要求时,要马上采取行动:
• — “好的,小姐/先生,我马上拿给您。”

“Certainly, madam/sir. I will get it right
away.”
• — “是的,小姐/先生,我马上帮您处理。”

“Yes, madam/sir. I will take care of it at
ahead.” • — “请向右转/左转。”“Please turn right /

《酒店服务英语》—06 Housekeeping Service客房服务

《酒店服务英语》—06 Housekeeping Service客房服务

to school. 步行去学校花了我二十分钟的时间。
• Clerk: It’s my pleasure.8
5. I’m not really sure. 我不太确定。
6. You would know how long it takes to drive there from the hotel, wouldn’t you? 你知道从 酒店开车到那里要多长时间,不是吗?
A. Wake-up call service. B. Business service.
C. Bell service.
D. Reservation service.
(2) In Dialogue 1, which room is the guest in?
A. Room 2307.
B. Room 1909.
Module 2 Housekeeping Service 客房服务
• John: That means that I’ll have to be on the road by 6 o’clock.10 • Mary: That’s right. • John: In that case, I would like you to call me at 5:00. • Mary: OK, so we will wake you up at 5:00 tomorrow morning.11 • John: Thanks. • Mary: You are welcome.
mean v. 意思是;意味着 mean to do sth. 打算做某事 mean doing sth. 意味着……
10. That means that I’ll have to be on the road by 6 o’clock. 意思是说我明天早晨6点前就要出发。

酒店的服务英语作文初一

酒店的服务英语作文初一

酒店的服务英语作文初一Hotel Service。

As one of the most important aspects of the hospitality industry, hotel service plays a crucial role in ensuring a positive guest experience. From the moment guests arrive to the time they check out, every interaction with hotel staff can make a lasting impression. Therefore, it is essential for hotels to provide excellent service to their guests.Firstly, hotels should offer a warm welcome to their guests. This can include a friendly greeting upon arrival, assistance with luggage, and a quick check-in process.Staff should be attentive and ready to answer any questions or concerns guests may have. Additionally, hotels should provide clear and concise information about their services, amenities, and policies.Secondly, hotels should maintain a clean and comfortable environment for their guests. This includesregularly cleaning guest rooms and common areas, providing fresh linens and towels, and ensuring that all facilities are in good working order. Guests should feel relaxed andat ease during their stay, and any issues should be addressed promptly and efficiently.Thirdly, hotels should offer a range of amenities and services to enhance the guest experience. This can include complimentary breakfast, fitness facilities, swimming pools, and spa services. Guests should feel that their needs are being met and that they are receiving value for their money.Finally, hotels should strive to create a personal connection with their guests. This can be achieved through attentive service, personalized recommendations, and thoughtful gestures such as welcome gifts or handwritten notes. By building a relationship with their guests, hotels can encourage repeat visits and positive reviews.In conclusion, hotel service is a critical component of the hospitality industry. By offering a warm welcome, maintaining a clean and comfortable environment, providinga range of amenities and services, and creating a personal connection with guests, hotels can ensure a positive guest experience and foster loyalty.。

酒店服务英语ProjectBuffetandCoffeeShopService

酒店服务英语ProjectBuffetandCoffeeShopService

Enhanced communi…
Clear communication between team members and clients is crucial to ensure project success.
Recommendations for Future Improvements
Project planning…
酒店服务英语包括前台接待、客房服务、餐饮服务、商务服务等各个方面,具有专业性、规范性、灵活性的特点。
Hotel Service English Language Usage
酒店的自助餐区和咖啡厅是酒店服务的重要场所,也是客人体验酒店服务的重要环节。
自助餐区和咖啡厅提供的服务和氛围对客人的满意度和忠诚度有重要影响。
Project Buffet and Coffee Shop Service
Buffet restaurant service
Coffee shop service
Project objectives and goals
Literature Review
02
酒店服务英语在酒店行业中具有广泛应用,是客人与酒店员工之间沟通的重要工具。
Investigate relevant research to understand the current situation of buffet and coffee shop service in hotels.
Conduct field research, including observations, interviews, and questionnaires to collect data.
Instruction on how to greet guests, take orders, handle complaints, and other customer service skills.

酒店餐饮服务常用英语,值得收藏!

酒店餐饮服务常用英语,值得收藏!

酒店餐饮服务常用英语,值得收藏!一、Receiving a Guest in Restaurant 餐厅款客服务1. Good afternoon,sir. Welcome to our restaurant. Do you have a reservation?下午好先生,欢迎光临我们餐厅,请问您有预订吗?2. How many people are there in your party?你们一共几个人?3. Would you please come with me?请您跟我来,好吗?4. Please step this way.这边请。

5. Will this table be all right?这张桌子能够吗?6. Would you like to sit near the windows?您是否喜欢靠窗坐?7. Where would you like to sit?您希望坐在哪?8. You can sit where you like.您能够随便坐。

9. I’m sorry,that table is already reserved.对不起,那张桌子已经预订出去了。

10. Your table is ready now,sir. Thank you for waiting.先生,您的桌子已准备好了,谢谢您久等了。

11. We can seat your party now,sorry to have kept you waiting.我们现在能够安排你们就座了,对不起让你们久等了。

12. Here’s the menu.这是菜单。

13. I’m sorry,the restaurant is full now. We can seat you in 20 minutes.对不起,现在餐厅已坐满,20分钟候我们能够安排您入座。

14. You can wait in the bar if you like and we’ll call you when we have a table.如果您愿意,能够在酒吧等一等,我们有了桌子会去请你的。

《酒店服务英语》—03 Concierge Service礼宾服务

《酒店服务英语》—03 Concierge Service礼宾服务
is here. After you. 6(Go into the room) • Guest: Thank you very much. • Bellboy: Not at all. Where would you like me to put your luggage? • Guest: Anywhere if you like. • Bellboy: Please check it. Is it the right number of your luggage? • Guest: Oh, yes. The tips are for you.
9.It’s about 45 minutes if the traffic is OK. 如果交通状况良好,大约需要45分钟。
①n. 交通 [u] Most of big cities suffer from traffic jam. 大多数大城市都饱受交通堵塞之苦。 ②v.在……上通行;来来往往 This is the most heavily trafficked highway in the state. 这是该州交通最繁忙的一条公路。 ③traffic jam塞车,交通拥塞 traffic light 交通灯,红绿灯 air traffic 空中交通;空运 traffic control 交通管理,交通管制 traffic signal 交通信号
Unit 3 Concierge Service 礼宾服务
Dialogue 2 • Doorman: Madam, can I help you? • Guest: Could you call me a taxi?3 I have just checked out. • Doorman: Yes, madam. Where will you go? • Guest: The airport. • Doorman: Just a moment, please. The taxi is waiting for

酒店常用服务英语

酒店常用服务英语

酒店常用服务英语1 Can /May I help you?/ What can I do for you?我能为您做些什么?/有什么可以帮您吗?2 ROOM RESERV ATIONS(客房预订部), May I help you?客房预订部,有什么可以帮您吗?3 May I have your name /phone number?能告诉我您的姓名吗?/电话号码吗?4 We'll be expecting you next Tuesday.我们下星期二恭候您的光临。

5 At what time will you arrive?/ What time will you be arriving?您大概几点到(抵店)呢?6 From which date and for how many nights?您需要预定哪天的房间,大概住几完呢?7 How long do you intend to stay?您预计要住几天?8 One moment please, sir. Yes, we can confirm 10 double rooms for 34 days.先生,请稍等。

是的,我们有10个双人间可以住34天。

9 Which kind of room would you prefer? /What kind of room do you want?您需要哪种类型的房间呢?10 We have double rooms at 100 dollars and 150 dollars, which wouldyou prefer?我们的双人间有100美元一晚的和150美元一晚的,您需要哪一种呢?11 Would you tell me the rate per night for a single room with a bath?您能告诉我带浴室的单人间是多少钱一晚吗?12 How much is a double with a bath , please?请问带浴室的双人间多少钱?13 We are for 10 percent discount for good preservation(?), sir.先生,我们可以给你10%的折扣。

《酒店服务英语》 —01 Front Office Service 前厅服务

《酒店服务英语》 —01 Front Office Service 前厅服务
five days in advance and we will refund your deposit. • Linda: Okay, that’s fine. Thank you. • Clerk: You are welcome.
Unit 1 Reservation Service 预订服务
Unit 1 Reservation Service 预订服务
Dialogue 2 • Clerk: Good afternoon, Garden Hotel. How can I help you? • Linda: Hi, there. I’d like to book a room for next weekend, please.6 • Clerk: Okay, sure. How long will you be staying?7 • Linda: Two nights. • Clerk: Okay. Is that from 13th to 15th December? • Linda: Yes, that’s it. • Clerk: That should be no problem. What kind of room would you like? • Linda: A double room, please, with an en-suite bathroom. • Clerk: Okay, that’s fine. We have a double room on the 6th floor with a fantastic view over the River
Dialogue 3 • Clerk: Reservations. What can I do for you? • Guest: Canadian Academic Exchange Group will visit Shanghai
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ห้องสมุดไป่ตู้
17、我领你去房间,好吗? 、我领你去房间,好吗? Shall I show you your room? 18、能告诉我您的房间号码吗? 、能告诉我您的房间号码吗? May I know your room number? 19、给您。 、给您。 Here you are. 20、您如何付账,是现金还是信用卡? 、您如何付账,是现金还是信用卡? How are you going to pay, in cash or by credit card?
道歉语
1、对不起。 、对不起。 I’m sorry. ’ 2、劳驾 打扰了。 打扰了。 、劳驾/打扰了 Excuse me. 3、对不起 这是我的错。 这是我的错。 、对不起,这是我的错 I’m sorry, it’s my fault. ’ ’ 4、抱歉让您久等了。 、抱歉让您久等了。 Sorry to have kept you waiting.
电话用语
1、早上好,**部门,我能帮你吗? 、早上好, 部门 我能帮你吗? 部门, Good morning, ** department. May I help you? 2、您需要留口讯吗? 、您需要留口讯吗? Would you like to leave a message? 3、您能再说一遍吗? 、您能再说一遍吗? I beg your pardon? 4、对不起,线路正忙,要不您过一会儿再打来? 、对不起,线路正忙,要不您过一会儿再打来? I’m sorry, the line is busy. will you call later? ’ 5、请不要挂断,我将为您接通。 、请不要挂断,我将为您接通。 Hold the line, please. I’ll put you through. ’
5、明白了。 、明白了。 I see. 6、这是我的荣幸。 、这是我的荣幸。 It’s my pleasure. ’ 7、很乐意为您效劳。 、很乐意为您效劳。 I’m at your service. ’
9、服务员马上就到。 、服务员马上就到。 The waiter will be with you in a minute. 10、没问题。 、没问题。 No problem. 11、还需要点别的吗? 、还需要点别的吗? Anything else, sir? 12、让我来帮您一下吧。 、让我来帮您一下吧。 Let me give you a hand.
征询和应答语
1、我能帮你吗? 、我能帮你吗? May I help you? 2、我能为你做些什么吗? 、我能为你做些什么吗? What can I do for you? ? 3、这样可以吗? 、这样可以吗? Is that all right? ? 4、是的,当然。 、是的,当然。 Yes, of course.
提醒用语
1、请走好。Mind your step. 、请走好。 2、请小心。Please be careful. 、请小心。 3、别担心。Don’t worry. 、别担心。 4、放心好了。Take it easy. 、放心好了。 5、请稍等。Just a moment, please. 、请稍等。
指路用语
1、这边请。 、这边请。 This way, Please. 2、一直往前走。 、一直往前走。 Go straight ahead. 3、请左转 右转。 右转。 、请左转/右转 Turn left/right, Please.
祝贺语
1、祝您旅途愉快! 、祝您旅途愉快! Have a good trip. 2、祝您生日快乐! 、祝您生日快乐! Happy birthday. 3、新年快乐! 、新年快乐! Happy new year. 4、圣诞快乐! 、圣诞快乐! Merry Christmas.
欢迎语
1、欢迎光临我们酒店。 、欢迎光临我们酒店。 Welcome to our hotel. 2、欢迎光临我们餐厅。 、欢迎光临我们餐厅。 Welcome to our restaurant. 3、希望您住的愉快。 、希望您住的愉快。 Hope you will enjoy your staying here.
答谢语
1、非常感谢。 、非常感谢。 Thank you very much. 2、感谢您的到来。 、感谢您的到来。 Thanks for your coming. 3、感谢您的建议。 、感谢您的建议。 Thank you for your suggestion. 4、感谢您入住我们酒店。 、感谢您入住我们酒店。 Thank you for staying in our hotel. 5、不客气。 、不客气。 You are welcome.
酒店服务英语
问候语
1、您好 、 How do you do? ? 2、早上(下午、晚上)好。 、早上(下午、晚上) Good morning/afternoon/ evening. 3、您好吗? 、您好吗? How are you? 4、见到您真高兴。 、见到您真高兴。 Nice to meet you. / I’m glad to see ’ you.
13、我可以进来吗? 、我可以进来吗? May I come in? 14、您先请,先生。 、您先请,先生。 After you, sir. 15、坐这里可以吗? 、坐这里可以吗? Would you like to sit here? 16、您要去哪里,先生。 、您要去哪里,先生。 Where are you going, sir?
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