《酒店情景英语》期末考试试卷附答案

《酒店情景英语》期末考试试卷附答案

一、单选（每小题5分，共70分）

1.The word “reservation” equals to

A.Service

B. Book

C. Investment

D. Settle the bill

2.“double room” is

A.单人间

B. 标准间（配两张单人床）

C. 双人间（配一张双人床）

D. 三

人间

3.ID card is

A.登记卡

B. 房卡

C. 信用卡

D.身份证

4.“walk-in guest” means

A.没有提前预定房间的客人

B. 走着的客人

C. 走着进来的客人

D. 入住的

客人

5.The word “deposit” in our book refers to

A.存钱

B. 押金

C. 取钱

D. 维修

6.All the words below are used in Launder Services except

A.shrink

B. mend

C. beverage

D. stain

7.Sichuan cuisine is and contains chili.

A.sour

B. sweet

C. hot

D. salty

8.The word “cuisine” means

A.热辣的

B. 菜系

C. 苦干的

D. 大堂吧

9.The word “miscalculation “refers to

A.确认

B. 算账

C. 结账

D. 算错账

10.火腿

A.Sausage

B. ham

C. hot leg

D. pork leg

11.Where is the washroom?

A.前台在哪里？

B. 商店在哪里？

C. 可以为我叫出租车吗？

D. 洗手间在哪里？

12._____________in our check-in procedures since the new manager took over.

A.There are changes

B. Changes have been there

C. There have been changes

D. We have changes

13.What should the reservation clerk says first when he/she answers the phone?

A.Reservations, may I help you?

B. Welcome to our hotel.

C. please come to our hotel

D. Please enjoy your stay.

14.Which of the following is not the tableware that usually used in western food?

A.Chopsticks

B. knife and fork

C. dessert plate

D. napkin

二、连线题（每小题3分，共30分）

酒店情景英语参考答案：

二、连线题