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商务英语函电 (12)
《商务英语函电》 Unit 12 Insurance
Warm Up
Knowledge Objective Skill Objective
Warm Up
Business Situational Design
The coverage of WPA includes the coverage of FPA and damage to cargo by heavy weather. The coverage of All Risks includes the coverage of FPA and WPA and physical loss or damage from any external cause except exclusions. In addition to the Basic Risks, there is additional risks including general additional risks and special additional risks. The coverage of them is as following:
Trade Terms and Typical Sentences
Practice Training
Skill Training
Summary of Project
To solve the insurance issues in business negotiation
《商务英语函电》 Unit 12 Insurance
Trade Terms and Typical Sentences
Practice TrainiΒιβλιοθήκη gSkill Training
Summary of Project
Warm Up
Knowledge Objective Skill Objective
Warm Up
Business Situational Design
The coverage of WPA includes the coverage of FPA and damage to cargo by heavy weather. The coverage of All Risks includes the coverage of FPA and WPA and physical loss or damage from any external cause except exclusions. In addition to the Basic Risks, there is additional risks including general additional risks and special additional risks. The coverage of them is as following:
Trade Terms and Typical Sentences
Practice Training
Skill Training
Summary of Project
To solve the insurance issues in business negotiation
《商务英语函电》 Unit 12 Insurance
Trade Terms and Typical Sentences
Practice TrainiΒιβλιοθήκη gSkill Training
Summary of Project
商务英语函电unit 12 claim letters
The clocks complained about are part of the batch of five hundred supplied to our order No 908 of April 2. This order was placed on the basis of a sample clock left by your representative. We have ourselves compared the performance of this sample with that of a number of the clocks complained about and there is little doubt that many of them do not tell the right time.（详细解释状况）
We regret being unable to accept your suggestion to...(很遗憾不能接受你方......的 建议)
We can not but...(我们只能......)
4. 希望表示希望继续与对方的合作关系。 （Wishing to cooperate with the reader again）
Sincerely,
Sample letter 2: Buyer lodging a claim for inferior quality
Dear Sirs:
Our order No.098 of 9 March for plastics has now been delivered. We have examined the shipment carefully and, to our great disappointment, find that they are not of the quality we ordered.
Unit+12外贸函电
• Give the logical reasons why goods should be shipped without delay.
• Mention the serious result, if the shipment is further delayed.
• Use goodwilll ending to stimulate the reader to advance shipment
Guidelines for organizing letters urging shipment
• Inform the seller that it is urgent for him or her to ship the goods. State the clauses of shipment in contract or L/C for reference.
The vessel departed from Yantai Port on September 28 as scheduled. No changes are made concerning the name and voyage of the vessel. The estimated arrival time of the vessel to Los Angeles, USA is Oct.18.
Unit 12 Shipment
LETTER 1
Urging shipment
Dear Mr. Wang,
Re: Shipment of the Canned Mushroom under S/C No.56
We are writing to call your kind attention to the shipment of the canned mushroom under Sales Contract No.56. The date of shipment is approaching, but up to now, we haven’t got any information from you regarding the progress of the preparation of the goods.
• Mention the serious result, if the shipment is further delayed.
• Use goodwilll ending to stimulate the reader to advance shipment
Guidelines for organizing letters urging shipment
• Inform the seller that it is urgent for him or her to ship the goods. State the clauses of shipment in contract or L/C for reference.
The vessel departed from Yantai Port on September 28 as scheduled. No changes are made concerning the name and voyage of the vessel. The estimated arrival time of the vessel to Los Angeles, USA is Oct.18.
Unit 12 Shipment
LETTER 1
Urging shipment
Dear Mr. Wang,
Re: Shipment of the Canned Mushroom under S/C No.56
We are writing to call your kind attention to the shipment of the canned mushroom under Sales Contract No.56. The date of shipment is approaching, but up to now, we haven’t got any information from you regarding the progress of the preparation of the goods.
外贸函电-Unit 12 保险
办法
As we understand that as per your customary practice,
you only insure the shipment for 10% above the
invoice value, the extra premium for additional coverage shall be for our account.（我们知道按照你 方的惯例，你方仅对货物发票金额加一成投保， 而附加险的额外保险费将由我方承担。）
We are pleased to inform you that we have covered
the shipment with … against …for …（很高兴告知，
（2） 告知对方
我方已向……办理投保手续，投保……（险别）， 投保金额为……。）
保险条款、
投保险别、Although it is our usual practice to take out insurance
12.2 Writing Skills（写作技巧）
进口方写给出口方请其代办保险信函的写作步骤 及常见表达方式:
写作步骤
表达方式
We wish to refer you to…（请参阅……。）
（1）
说明某合 同项下的 We are pleased to inform you that…（很高兴告
来函 知……。）
附加险(Extraneous Risks)，包括一般附加险、特殊附加 险和特别附加险。
常见的一般附加险有11种，分别为：
(1) Theft, Pilferage and Non-Delivery Risks(简称T.P.N.D.或 TPND)偷窃、提货不着险 (2) Fresh and/or Rain Water Damage Risks淡水雨淋险 (3) Shortage Risk或Risk of Shortage短量险 (4) Intermixture and Contamination Risks混杂、沾污险 (5) Leakage Risk或Risk of leakage渗漏险 (6) Clash and Breakage Risks碰损、破碎险
国际商务函电Unit 12 claim and settlement
LOGO
Part Two
Steps/Contents 1. Acknowledging the receipt of the incoming letter and expressing your regrets for what being complained about Typical Expressions With reference to your letter dated... we are deeply sorry over the unfortunate incident. 关于贵方……日 的来信,我们对信中提及的这一不幸事件深表遗憾｡ We have received your letter of... with great regret learning that... 贵方……的来函已收悉,我们非常遗憾 地获悉…… After going into the matter we find that... 在深入调查事件后我们发现……
Other Commonly Used Expressions and Sentences
Sample Letters
Practical Training
LOGO
Part One
1. The Purpose of Making Complaints The party making complaints aims at either the improvement of current products /services of their business partner, e.g. a supplier or a carrier, or the compensation for the losses caused by the wrongdoings of the business partner. Sometimes the two goals are combined when the party receiving complaints not only accepts the compensation request but also promises to deliver a better job in the future.
实用外贸英语函电教程unit twelve Payment and Balance
❖ 国际贸易支付是复杂的。国外账目的结算方式有 许多，如预付货款、赊账业务、托收等。但是在 外贸中经常采用的付款方法是以信用证支付。每 笔交易的支付方法买卖双方在订货或签约之前应 达成一致的协议。
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外贸英语函电
2
Specimen Letters（信函样例）
❖1. Payment Terms (付款条件)
❖Letter 1. Buyer Advise Seller that the L/C Has Been Opened (买方通知卖方信用证已开立)
❖ 见P149
❖Letter 2. Asking for Easier Payment Terms (要求 放宽付款条件)
❖ 见P150
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外贸英语函电
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❖Letter 3. Asking for Reimbursement of Balance and Commission (要求补交结余款项和佣金)
❖ 见P152-153
❖Letter 4. Payment on Collection Basis (托收项下 支付)
外贸英语函电
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❖2. Settlement of Accounts (结算)
❖Letter 1. Final Settlement (决算) ❖ 见P152
❖Letter 2. Asking for Reimbursement of the Short-paid (要求补交短偿贷款)
❖ 见P152
❖ 见P15320Βιβλιοθήκη 0/10/12外贸英语函电
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Unit Twelve
❖Payment and Balance ❖支付与结算
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外贸英语函电
2
Specimen Letters（信函样例）
❖1. Payment Terms (付款条件)
❖Letter 1. Buyer Advise Seller that the L/C Has Been Opened (买方通知卖方信用证已开立)
❖ 见P149
❖Letter 2. Asking for Easier Payment Terms (要求 放宽付款条件)
❖ 见P150
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外贸英语函电
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❖Letter 3. Asking for Reimbursement of Balance and Commission (要求补交结余款项和佣金)
❖ 见P152-153
❖Letter 4. Payment on Collection Basis (托收项下 支付)
外贸英语函电
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❖2. Settlement of Accounts (结算)
❖Letter 1. Final Settlement (决算) ❖ 见P152
❖Letter 2. Asking for Reimbursement of the Short-paid (要求补交短偿贷款)
❖ 见P152
❖ 见P15320Βιβλιοθήκη 0/10/12外贸英语函电
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Unit Twelve
❖Payment and Balance ❖支付与结算
世纪商务英语-外贸函电unit 12 Complaint, Claim and Settlement
The transportation claim is raised by the shipper/consignor or owner of the shipped goods against the carrier. When, for instance, the cargo shipped is found with damage or imperfection after its arrival at the port of destination while the original Bill of Lading issued by the carrier indicates the word of “Clean”, such a claim will then be lodged. Another typical reason for this kind of claim is the shortage of goods compared with the volume in the B/L.
▪ Part Four
Sample Letters
▪ Part Five
Practical Training
2020/12/13
Part One
1. The Purpose of Making Complaints The party making complaints aims at either the improvement of current
products /services of their business partner, e.g. a supplier or a carrier, or the compensation for the losses caused by the wrongdoings of the business partner. Sometimes the two goals are combined when the party receiving complaints not only accepts the compensation request but also promises to deliver a better job in the future.
▪ Part Four
Sample Letters
▪ Part Five
Practical Training
2020/12/13
Part One
1. The Purpose of Making Complaints The party making complaints aims at either the improvement of current
products /services of their business partner, e.g. a supplier or a carrier, or the compensation for the losses caused by the wrongdoings of the business partner. Sometimes the two goals are combined when the party receiving complaints not only accepts the compensation request but also promises to deliver a better job in the future.
商务英语函电 Unit 12
The importer wants to set up relations with manufacturer
Dear Sirs, We are a global company that mainly focuses on North American Market. We have large demand for the supply of 80,000 yards Brown Corduroy per month, whose sample is enclosed to show you the shade and quality we required. Please send us your best price and delivery date so we can offer the price is competitive, we will place large orders with you.
Kinds of inquiries
◆ General inquiry
◆ First inquiry
◆ Specific inquiry
01 Examples
General inquiry Hello sir/madam,
We have been informed of your company through AliExpress. We are an international business firm and very interested to purchase gift and toy items for kids. Kindly send list of FOB prices in USD, competitive prices MOQ and method of delivery. In order to acquaint us with the material and workmanship of your products, we shall be pleased if you send us your catalogues, samples and all necessary information. We trust that you will make an effort to quote us most favorable terms for large quantities. Waiting for your quick response. Best Regards, Sales Manager
外贸英语函电Unit 12 Complaints and Claims
• 4. If the shipping company is responsible for the loss, the party involved should lodge his claim with the shipping company.
When making a complaint, plan your letter as follows:
• Yours faithfully,
• Letter 2 Reply Accepting Complaint
• Dear Sirs, • Re: Printed Shirting • We are sorry to learn from u find our printed shirting supplied to your order of 10 May not up to the sample.
• 2. The seller lodges claims with the buyer for compensation if the loss is caused by the buyer;
• 3. If the loss falls within the coverage of the insurance company, the party sustaining losses should lodge his claim with the insurance company;
• The printed shirting complained about is part of the batch of 100 pieces of 50 yards supplied to our No. AD108 of May 10. We have ourselves examined some of the printed shirting complained about and there is little doubt that some of them are shrinkable and others not color fast.
When making a complaint, plan your letter as follows:
• Yours faithfully,
• Letter 2 Reply Accepting Complaint
• Dear Sirs, • Re: Printed Shirting • We are sorry to learn from u find our printed shirting supplied to your order of 10 May not up to the sample.
• 2. The seller lodges claims with the buyer for compensation if the loss is caused by the buyer;
• 3. If the loss falls within the coverage of the insurance company, the party sustaining losses should lodge his claim with the insurance company;
• The printed shirting complained about is part of the batch of 100 pieces of 50 yards supplied to our No. AD108 of May 10. We have ourselves examined some of the printed shirting complained about and there is little doubt that some of them are shrinkable and others not color fast.
外贸函电培训第十二单元
As the season is rapidly approaching, our buyers are badly in need of the
外贸函电培训第十二单元
goods. We shall be very much obliged if you will effect shipment as soon as possible, thus enabling them to catch the brisk demand at the start of the season. We would like to emphasize that any delay in shipping our booked order will undoubtedly involve us in no small difficulty.
外贸函电培训第十二单元
l This will enable us to arrange speedy passage through customs on the arrival of the consignment.
l 这样就将使我们在货物到达后，可安排迅速通 关。
外贸函电培训第十二单元
Letter 2
外贸函电培训第十二单元
Writing
Write a letter to your customer to urge shipment of Blue Wollen Serge under Order No.5781. The relevant L/C has been extended to 31st match.
l In this case, you must bear the additional charges.
外贸函电培训第十二单元
外贸函电培训第十二单元
goods. We shall be very much obliged if you will effect shipment as soon as possible, thus enabling them to catch the brisk demand at the start of the season. We would like to emphasize that any delay in shipping our booked order will undoubtedly involve us in no small difficulty.
外贸函电培训第十二单元
l This will enable us to arrange speedy passage through customs on the arrival of the consignment.
l 这样就将使我们在货物到达后，可安排迅速通 关。
外贸函电培训第十二单元
Letter 2
外贸函电培训第十二单元
Writing
Write a letter to your customer to urge shipment of Blue Wollen Serge under Order No.5781. The relevant L/C has been extended to 31st match.
l In this case, you must bear the additional charges.
外贸函电培训第十二单元
商务英语函电Unit 12 Common Business Documentation
2. Commercial Documents
Commercial documents are generally issued by the importer, exporter or some relevant non-governmental business organizations. They aim to ensure smooth transactions and usually include：
日期 Date
支取
Payable
With
付
interest @
%
按
息
款
号码 No.
汇票 金额 Exch ange for
南京 Nanjing
见
票
日 后 (本 汇 票 之 副 本 未 付) 付 交
atபைடு நூலகம்
sight of this FIRST of Exchange (Second of Exchange
As mentioned for the quotation, the points to be included in the proforma are:
1). Seller’s name and address 2). Buyer’s name and address 3). Buyer’s reference
9). Terms of payment
10). Estimated shipping date
11). Validity date
2. A consular invoice, obtained from the consul of the importing country at the point of shipment, insures that the exporter's trade papers are in order and the goods being shipped do not violate any laws or trade restrictions. Ad Valorem taxes or specific import duties are determined from a consular invoice.
商务英语函电u12
【课题】UNIT12 Agency I【教材版本】闫兴伯黄宪西.中等职业教育国家规划教材——商务英语函电（国际商务专业）.第二版.北京：高等教育出版社，2006【教学目标】知识目标：熟记本单元（代理）的常见词汇和句型。
能力目标：了解并掌握如何申请代理。
【教学重点、难点】教学重点：了解和掌握如何申请作为对方的代理。
教学难点：能根据给出的例子书写书信。
【教学媒体及教学方法】制作PPT。
演示法、讲授法、分组讨论法。
【课时安排】2课时（90分钟）。
【教学过程】第一环节导入1. 复习：复习前单元的词汇和句型。
2.代理有哪些形式？（见PPT）a. 总代理（General Agent）。
是委托人的全权代表。
在指定地区内，代表委托人从事销售活动和其他范围广泛的商务活动。
b. 独家代理(Exclusive Agent or Sale Agent）。
在代理协议规定的时间、地区内，对指定商品享有专营权的代理人、即委托人不得在以上范围内自行或通过其他代理人进行销售。
c. 一般代理（Agent）。
指不享有独家代理专营权的代理商，委托人可同时委托若干个代理人在同一地区推销相同商品。
第二环节新授课1. Pre-Study（1）Terms to LearnA. 教师带读，学生跟读商务书信中的常见词汇P175。
B. 学生理解并熟记这些单词和表达方法。
（2）Useful SentencesA. 教师带读，学生跟读本单元的常用句型。
B. 学生理解并熟记这些表达方法。
C. 课堂练习P178 V ocabulary review 1（参考答案见PPT）2. Asking for Sole Agency（1）词汇讲解（见PPT）A. agent n. 代理，代理人e.g. commercial agent 商务代办, 代理商Exclusive Agent or Sale Agent独家代理a general agent 总代理universal agent 商业全权代理人B. decade n.十年e.g. for decades on end 数十年如一日next decade 后一个十进位previous decade 前一个十进位Prices have risen steadily during the past decade.过去十年间物价一直在上涨。
商务英语函电unit 12 claim letters[精]
![商务英语函电unit 12 claim letters[精]](https://img.taocdn.com/s3/m/4d0dee0467ec102de2bd8986.png)
2. 说明此差错带来的不便或损失，以使你的 投诉或索赔更有力；（A statement of the inconvenience or loss that hs resulted from this error. This strengthens your argument） The materials are quite unsuited to...(货物很 不适合......) These goods are entirely useless to us...(这些 货物对我们毫无用处......) This has caused us much inconvenience...(这 给我们带来了很大不便)
2. 解释问题出现的原因并表示同意索赔； （Explaining the reasons of the problem and expressing the wish to grant the claim）
It happened that...(事情是......)
Another thorough check-up reveals that...(再 次彻底检查发现......)
We regret being unable to accept your suggestion to...(很遗憾不能接受你方......的 建议)
We can not but...(我们只能......)
4. 希望表示希望继续与对方的合作关系。 （Wishing to cooperate with the reader again）
The wrong pieces may be returned...(发错的 货可以退回......)
We are prepared to make you a reasonable compensation.(我们准备给你方合理的赔偿)
商务英语函电 Unit 12
General inquiry Hello sir/madam,
We have been informed of your company through AliExpress. We are an international business firm and very interested to purchase gift and toy items for kids.
Response to general inquiry
Dear Sirs, We welcome your inquiry and thank you for your interest in our products. We have been in this industry for 15 years and manufacture a wide range of gifts and toys items for kids in which we think you may be interested. A copy of our illustrated catalogue is being sent to you today, with samples of gift and toy items for kids. We would be grateful if you would follow our customary practice of payment. Hope to hear your reply soon. Adam Lynch
04 Writing tips
Writing tips
State clearly and concisely what you want—general information, a catalogue, price list, sample, quotation, etc.
外贸英语函电Unit-12精品资料
113Unit 12 Urging Establishment of L/CIntroductionⅠ．When shall L/C be opened?It is the usual practice that the letter of credit is to be opened and to reach the sellers 30 days ahead of shipment so as to give the seller enough time to make preparation for shipment,such as making the goods ready and booking shipping space.For prompt shipment,it is advisable that the letter of credit be issued in good time.Ⅱ．Principles of writing letters urging establishment of L/C:No suggestion of annoyance is allowed to be shown in the letter urging establishment of L/C.It is not advisable,except under special conditions,to start off too strongly by blaming the buyer for not executing the contract.The first message sent should therefore be a polite note saying that the goods ordered are ready but the relevant letter of credit has not yet be received.If the first message brings no reply,a second one will be sent.This one, though still restrained,will express disappointment and surprise.Ⅲ．The following structure is for your reference in writing a letter urging establishment of L/C1．Open the letter in a positive way.For example,in the first paragraph the seller usually informs the buyer that the goods are ready for dispatch or that the shipping space has already been booked.2．Politely push the buyers to open the L/C without delay,either by referring to the stipulations of the contract or by reminding the buyers of the seriousness of not opening the L/C in time. 3．Express expectations and ask the buyers to take immediate action.Chinese Versions of the TextsSample Letter Ⅰ敬启者：我们很高兴地通知你们，你方第TY213号购货合同下的货物已备妥待运。
外贸函电unit 12
LOGO
Part Two
1. Structure of the Body
Generally speaking, there are mainly three kinds of business letter
about insurance:
(1) Letter about asking the seller to cover insurance for the buyer
Under CIF term and under payment method of Letter of Credit (L/C), after shipping the goods the exporter will go to the negotiating bank requesting the payment of the shipped cargo by submitting several required documents, among which the insurance policy is a must together with the Bill of Lading (B/L), commercial invoice and draft, etc.
As we now desire to have the shipment insured at your end ,we shall be pleased if you will arrange to ship the goods on our behalf against All Risks at invoice value plus10%,D45,325.00.
When asking the seller to cover insurance, the following points should be
Part Two
1. Structure of the Body
Generally speaking, there are mainly three kinds of business letter
about insurance:
(1) Letter about asking the seller to cover insurance for the buyer
Under CIF term and under payment method of Letter of Credit (L/C), after shipping the goods the exporter will go to the negotiating bank requesting the payment of the shipped cargo by submitting several required documents, among which the insurance policy is a must together with the Bill of Lading (B/L), commercial invoice and draft, etc.
As we now desire to have the shipment insured at your end ,we shall be pleased if you will arrange to ship the goods on our behalf against All Risks at invoice value plus10%,D45,325.00.
When asking the seller to cover insurance, the following points should be
英文函电-Unit-12-保险
be forwarded to you by next Tuesday together with our debit note for the premium.（我方准备将 相应的保单及我方关于保险费的索款通知单，于 下周二寄送你方。
The extra premium will be for your account.（额 外的保险费将由你方负担。）
The prevailing rate for the shipment against…is …%, subject to Ocean Marine Cargo Clauses.（目前，根据海洋运输货 物保险条款规定，该货物投保……险的保 险费率是……%。）
Generally we cover insurance…in the absence of definite instructions from our clients. If you desire to cover…, we can provide such coverage at a slightly higher premium.（通常，如若没有客户的明确指 示，我们承保……，如果你方希望投 保……，我们将以稍高一点的保险费率承 保。）
We write this letter to you in the hope of getting
some information about the special rate of insurance.（特致函，希望获得有关特惠保险费
率的信息。）
We wish to insure with your company a shipment （2）提出 of…valued at… against …（我们希望就……（货 保险要求 物），货值为……，向你方办理投保……（险别）。
The extra premium will be for your account.（额 外的保险费将由你方负担。）
The prevailing rate for the shipment against…is …%, subject to Ocean Marine Cargo Clauses.（目前，根据海洋运输货 物保险条款规定，该货物投保……险的保 险费率是……%。）
Generally we cover insurance…in the absence of definite instructions from our clients. If you desire to cover…, we can provide such coverage at a slightly higher premium.（通常，如若没有客户的明确指 示，我们承保……，如果你方希望投 保……，我们将以稍高一点的保险费率承 保。）
We write this letter to you in the hope of getting
some information about the special rate of insurance.（特致函，希望获得有关特惠保险费
率的信息。）
We wish to insure with your company a shipment （2）提出 of…valued at… against …（我们希望就……（货 保险要求 物），货值为……，向你方办理投保……（险别）。
商务英语函电实训 Unit (12)
Useful Expressions
Unit 12 Establishment of and amendment to an L/C
通知信用证的开立与有效期限 We have instructed the Bank of China to open an irrevocable letter of credit for US$35,000. This will be advised by the bankers’ correspondents, Beijing City Commercial Bank. They will accept your draft on them at 30 days after sight for the amount of your invoices. The credit id valid until September 30. 通知对方已开立信用证， 并支付汇票 We have asked the Bank of China here to open a credit for US$50,000 in your favor and this will remain in force until March 31, 2001. The bank will honor your draft at sight for the amount of your invoice drawn under the L/C.
Useful Expressions
Unit 12 Establishment of and amendment to an L/C
通知对方已寄出信用证 According to your request for opening L/C, we are pleased to inform you that we have airmailed today through the Bank of China an irrevocable L/C for $200,000 in favor of the New York Trading Co., Inc. on the following terms and conditions.
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Contents
I Lead-in II Writing skills III Key Sentence Patterns IV Cases study V Task Practices VI Business Link VII More to Practice
Part I
Lead in
国际商务函电（第二版）
主编：李宏亮
出版社：对外经济贸易大学出版社
Unit 12
Insurance
国际商务函电（第二版）
Study Aims
◆ 应知目标 1. To know purposes of covering insurance 2. To know premium and its calculation. 3. To know the writing steps of a letter of insurance. 4. To know the knowledge of “Lead in” Part. 5. To know the knowledge of “Business Link” Part ◆ 应会目标 1. To be able to translate a letter of insurance. 2. To be able to write a letter of insurance. 3. To be able to analyze an insurance policy. 4. To be able to translate articles of insurance.
Part IV
Case 1
Cases study
Task description
Xu Feng, on behalf of Hangzhou Longjin Tea Trade Co., Ltd (herein called A Co., ltd) will send an email to Kent from Mystic Brew Fine Tea & Coffee Co., Ltd (herein called B Co., ltd) about insurance.
This is to acknowledge receipt of your email of 8 January, quoting us for 100 metric tons of black tea; your quotation is for CIF terms. We regret to say that we prefer to have your quotation and offers on CFR terms. Our position is that we have taken out an open policy with Laws of Plymouth. According to the policy, when we arrange the shipment, all we have to do is to advise them of the particulars.
Part IV
Case1
Cases study
Business background
Sender’s information: Name: Xu Feng Company: Hangzhou Longjin Tea Trade Co., Ltd. Add: 134 Shifeng Rd Hangzhou, Zhejiang, P.R.China 310000 Tel: 0086-571-85555566 Fax: 0086-571-85555567 Website: Email: xufenglongjin@ Business scope: green tea, black tea, oolong tea Overseas markets: Europe, America, Asia, South Africa
Part IV
Case2
Cases study
Business background
Sender’s information: Name: Mike Company: Ningbo BeilunTrade Co., Ltd. Add: 98 Nanguo Rd Ningbo, Zhejiang, P.R.China 318000 Tel: 0086-572-68822266 Fax: 0086-572-68822267 Website: Email: mikeningbo@ Business scope: garments Overseas markets: USA, Korea, UK
Part IV
Case1
Cases study
Business bs information: Name: Kent Company: Mystic Brew Fine Tea & Coffee Co., Ltd. Add: 294 high St Orpington, UK, Tel: 01689-829-112 Fax: 01689-829-112 Website: Email: mbkent@ Business scope: black tea, green tea, coffee Overseas markets: Europe, America, Asia, Africa
If your business is new to international trade, it is important to assess and plan for the different risks you will invariably face. As well as physical loss or damage to goods, you need to plan for problems of cash flow or non-payment by your customers. In some cases you also need to plan for risks associated with faulty goods or services. As an exporter of goods or services you need to insure against the risks of: 1) loss of or damage to goods in transit 2) a fault that causes and end-customer to sue 3) non-payment for your goods or services If you are an importer, you may need to take into account: 1) possible loss of or damage to goods in transit 2) supplier problems, including failure to supply 3) transport delays and potential hold-ups at ports 4) the risk of performance or health and safety problems 5) import duties 6) storage of goods in bonded warehouses 7) currency fluctuations .
Part III Key Sentence Patterns
1. I want to discuss the level of insurance coverage you’ve requested for your order. 2. I believe that we have requested an amount twenty-five percent above the invoice value. 3. We have no problem in complying with your request, but we think that the amount is a bit excessive. 4. We've had a lot of trouble in the past with damaged goods. 5. The normal coverage for goods of this type is to insure them for the total invoice amount plus ten percent. 6. We would feel more comfortable with the additional protection.
Part III Key Sentence Patterns
7. If you want to increase the coverage, we will have to charge you extra for the additional cost. 8. But the insurance was supposed to be included in the quotation. 9. But we quoted you normal coverage at regular rates. 10. But I suggest you contact your insurance agent there and compare rates. 11. Fax me whatever rates you find there and I'll compare them with what we can offer. 12 . According to international practice, we do not insure against such risks unless the buyers call for them.