小学英语课件 reservation of a room

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hotelreservationppt课件

Friday
Saturday
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double room
triple room
Single Room
TWB/standard room
Task 1 Match the room types精w选i课th件pthpteir corresponding pictures6.
executive suite
• Yes, we have one and it faces the beautiful sea. • 有，我们有间房间而且朝着美丽的大海。
• That's wonderful. I want to stay for 2 days. • 太好了，我想在这房间住2天。
• OK, we will make it ready for you. • 好的，我们会为您准备好的。
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Task 5 Choose the best Chinese translation for each
sentence.
2. At what time do you expect to arrive? A. 在几点钟您期待会到达？ B. 您期待几点钟会到达？ C. 您预计几点钟会到？ D. 您希望在几点钟到达？
• Yes, the Sunset Hotel is three blocks away. • 有，日落旅馆就离这儿3条街， • Maybe you can ask them. • 或许你可以问问他们。
• Thank you. • 谢谢。
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Task 4 Discuss with your partner ,what
of under by for to

Unit-2-Room-Reservations

• Suppose you are a clerk at the Room Reservations. If your hotel is fully reserved, what would you do?
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Task 2 Conversation 1---Accepting Reservations
• 1. Listen + Practice+Act
• 2.Task-basesd Approach
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• Task 1 Warm-up Discussion
• Have you ever made a room reservation? What kind of hotels would you like to choose?
Unit Two
Room Reservations
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• Teaching Goals:
• 1. Get the students to know about some knowledge about room reservations.
• 2. Get the students to understaserving a room in a hotel.
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• Patterns for accepting a booking:
– I can book you a room with a bath for August 22.
– It’s OK for the next week. – We can confirm a room for next Saturday. – We have a double room available on June 6. – Very good, sir, a single room for May 5,6.

Make-a-reservation-for--a-room

Reserving a room
1
Conversation 1
G=Guest A=Attendant G: Hello, I’d like to reserve a hotel room. A: That should be no problem. What’s kind of room would you want? G: A single room. A: And what days do you need that reservation, sir? G: I’m planning to visit New York from 14th April until
17th April. A: All right. We have a room available. G: How much per night is it? A: Each night will be ﹩109, is that okay with you? G: Yes, of course. A: Okay. Your reservation is on our computer now. All we need now is your
when will you arrive at our hotel on this Friday? G: About 7 P.M. A: OK. It’s a great honor for us to serve for you and we are waiting for your
arrival! G: Thank you very much. Bye.
( write a short dialogue then practice with your partner )
5

Make a reservation for a room

k
1.
2.
3.
Please practice all dialogues for more than three times. Please write a short article for your hometown, it should be more than 50 words. Discuss the advantage and disadvantage of tourism, then write down you opinion.
Discussion
Are there other things you should do before your tour?
Let’s translate the following sentences.
1. 2. 3.
4.
5.
6.
你必须在起飞一小时前办理登机手续。我想再确认一下我的航班。我想订张后天的到经济仓的机票。请问，你想要间什么类型的客房？你到韩国的目的是什么呢？还有需要帮助的吗？
Let’s conclude these two dialogues, then answer the question: what should a hotel attendant know or do in the process of reserving a room?
Activity
Suppose that you are a attendant of the 7days hotel, and you receive a call from Wendy Lee who live in London. She will go to Beijing on 7th of September, and stay until 11th. Therefore she need to reserve a single room. ( write a short dialogue then practice with your partner )

unit 1 room reservations

Part 3: Situational Cases
• • • • Case 1 Case 2 Case 3 Case 4 Receiving a FIT Reservation Group Reservations Fully Booked Changing the Reservation
Part 4: Oral Practice (Class Presentation)
Part 2: Room Type 1. A single room 单人间
2. A double room 双人大床间
3. A twin room
两床间
4. A standard suite A royal suite
标准套房大套间
5. A presidential suite 总统套间
Thank you for your attention!
The procedure of room reservation
1. Guest’s identity 2. Accept reservation 3. Reservation confirmation 4. Note down necessary information 5. Welcoming preparation
Unit 1 Room Reservations
Please wait a moment. I have to check if there is a room available.
1
Some information about room reservation
2
Room types
Situational Cases
Part 6: Conclusion

Unit_1_Room_Reservationsppt

Unit 1 Room Reservat i onsWarming up1. Match the pictures with the words given below and tell us which kind of room you would like?（A ） (B) (C)(D) (E) (F)1）Single Room （） 2）Double Room （） 3）Triple Room （） 4）Business Suite （）5）Junior Suite （） 6）Presidential Suite （） Talk about vacations What do you do? What are you? What does he do? What is he?(A) (B) (C) (D) I ’m a______ I ’m a______ I ’m a______ I ’m a______Useful expressions1 .May I help you?2.Which kind of room would you like ？3. I'd like to reserve a suite with a bath and a telephone .4. How long do you plan to stay?5. May I have your name, sir ?6. How do you spell it ,please?7. We look forward to serving you then.8. I'd like to book some rooms in your hotel.9. Which date would that be ?10. I’d like to confirm your reservation.11. Is there a special rate for a group reservation ?12. We have just rooms available for the three days.Situational dialoguesDialogue AA Phone Call Reservation( R= Reservationist G =Guest )R :Good morning! White Swan Hotel, may I help you?G: I ‘m calling from Boston., I'd like to reserve a room.R: How long do you plan to stay?G: For three nights. From the afternoon of October 5th to the morning of 8th.R: Which kind of room would you like, a double or a single?G: A single , please. And what is the rate ?R: A single room is $ 50 per night.G: That’s right. I ‘ll take it.R: May I have your name, sir ?G: Sure .It is Brown.R:How do you spell it ,please?G:It is B-R-O-W-N.R: B-R-O-W-N. And what is your phone number, please?G:8346—8918.R:OK. I’d like to confirm your reservation. A single room for Mr Brown.At $50 per night. For three nights, from the afternoon of October 5th to the morning of 8th. Is that right?G:Yes.R:We look forward to serving you then.Dialogue BA Group Reservation( R= Reservationist G =Guest )R : Good morning! Room Reservation, may I help you?G: Yes. One American scholar delegation will visit Beijingat the end of month. I'd like to book some rooms in your hotel.R: May I know how many people there will be in your delegation?G: 18 persons.R:What type of rooms would you like?G: I'd like to have five suites and eight single rooms.R: Which date would that be ?G: From October 5th ,and for five nights.R: Please hold on......Thank you for waiting, sir. We have five suitesand eight single rooms for those five nights.G:Thank you very much. Is there a special rate for a group reservation ?R:Yes . A 10 percent discount .G:That’s fine .R:Could you tell me how they will be getting to Beijing?G:They will be coming by air.R:Thank you, sir. And may I have your name and phonenumber ,please?G:8346—8918, Mr White.R:8346—8918, Mr White , Thank you for calling. We’re lookingforward to seeing you soon. Goodbye, Mr White.G:GoodbyeComprehensive Language SkillsListeningListen to a telephone conversation and complete the blanks according to what you hear(Reservationist=R Guest=G)R: Good morning ,Room Reservation, may I help you?G: Yes,My name is Brown. I’d like to _______my reservation.R: Could you tell me what the date of the reservation was?G: I made a reservation for three _______from October 5th to the morning of 8thR: How would you like to change it?G :I’ll arrive on October 15th .And_______ there for three nights.R: Ok, let me_______ the reservation list. Fortunately, we have just rooms available for the three days.G: Thank you for changing the _______SpeakingSuppose you are a receptionist. What would you say according to the following situations?1. ____________________________________________?A Single Room.2._____________________________________________?At $50 per night.3. ____________________________________________?It is October 5th4. ____________________________________?8346—89185. __________________________________?For three nights.ReadingNotes:1）Which kind of room would you like, a double or a single?您想要什么类型的房间，双人间还是单人间？在预订什么类型的房间时，还可以说what type of rooms would you like? 回答可以有single room 单人间double room双人间triple room三人间business suite 商务套间junior suite 普通套间presidential suite总统套间2）What is the rate ? 房租多少？这是口语说法，完整的应该说What is the rate of the room?这里的rate是费率，费用，相当于price 价格的意思。

roomreservation精品PPT课件

Duties 与内线呼出。
Reservation/PBX manager (预订部经理)
Reservation agent (订房经理人)
Reservationist’s Responsibility 预定员职责
• Book and upgrade group telephone reservations.
caanndcealmle按antd照imoennsts
via phone, fax or email promptly and in line with company standards. 运用电脑订房系统记录和处理，通过电话、传真或者电邮及时按照公司要
4 求取消和修改（订
房信息）
Reservation supervisors 订房部主任
Room Reservation
致力于
• The booking service is all dedicated to providing the guests with a professional service in a relaxing and welcome manner.
• 预定服务致力于给客人提供轻松、友好的专业服务。
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Unit 9 Room Reservations(1)PPT课件

(1)reservation in person A: Good morning. This is Room
Reservation. May I help you? B: Yes, I’d like to reservation a
room. A: Thank you. For which date? B: From January 5 the
Part 2 Useful Sentence Patterns 常用句型
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16
3 which kind of room would you like/would you prefer, a double or a twin?
• 您想要什么样的房间，双人间还是双床间？
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Part 3 Mini Dialogues
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A: For how many nights? B: For four nights. A: How many guests will there be
in your party? A: Just my wife and myself. So I
prefer a twin please.
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B: Hold the line, please. I’ll check our room Availability for those days. Thank you for waiting, we have a twin at RMB 1,000 and at RMB 1,500. Which would you prefer?
Unit 9 Room Reservations
客房预订
1
What can you see from the picture?

reserve a room

• Hotel’s receptionist:
您准备住多久？ How long will you be staying? 请问什么时候住？ Which date would that be? / For what date? • 双人房每晚200美元。 • A double room is $200 per night. • For a double room, the price would be $200 per night. • • • •
Situational Conversation
• Mr. Smith wants to reserve a double room in Friendship Hotel for himself and his wife for their stay in China from Oct. 10th to 15th. Try to make a conversation on the phone between the reservationist and Mr. Smith. Here are some useful expressions: • • • • • • For what time? How many guests will there be in your party? What kind of room would you like? Would you hold the line, please? I’ll check our vacancies. What time do you expect to arrive? We look forward to serving you.
Reserving / Booking a Room
• vocabulary:

ReservationPPT课件

❖G: I just need a single room.
❖R: For what dates, sir?
Hale Waihona Puke ❖G: From March 12 to March 15.
❖R: Ok, a single room for 3 nights, right?
❖G: Yes, what is the price per night/day?
Departure Date: 15 March Room Type: Deluxe Single
No of Persons : 1 Booked by: Tang Liao Approve by:
Room Rate: 580 RMB Tel: 18977225508 Taken by: Lan Lan
❖R: Ok, thank you Mr. Tang, we look forward to seeing you. Good bye!
5
- LOGO
Glenn Chicago Hotel
Reservation Card
Mr. / Mrs. / Miss: Tang Liao Arrival Date: 12 March No of rooms: 1
Mr. / Mrs. / Miss: Arrival Date: No of rooms:
No of Persons : Booked by: Approve by:
Reservation Card
Departure Date: Room Type: Room Rate: Tel: Taken by: Date:
❖ 1. May I have your name and your telephone number?

旅游饭店英语预定房间reservearoom

would you like to pay
• I’d prefer a quiet room.
• 是单人房还是双人房？ • Single or double room
• 我想要一间视野觉好的房间．
• 我们没有任何空的单人房
• I’d like a room with a view.
了．
• We don’t have any single (rooms) available.
• 我想取消预订的单人房间．
• 我们会为您取消预 • I’d like to cancel my
订．
booking for a single
• We’ll make the
room.
Translation
• 1. 我想要预定一间带有私人浴室的双人房，为期三晚。
• I’d like to reserve a double room with a private bath for three nights.
• Customer: • 明天晚上有空房吗？
• Are there rooms available for tomorrow evening
• Do you have any vacancies for tomorrow evening
• Hotel’s receptionist: • Customer:
please
• 双人房每晚200美元。
• A double room is $200
per night. • For a double room,
• 有折扣吗？ • Is there any discount
• Hotel’s receptionist: • Customer: