BEC高级写作letter指导

1.道歉I am writing to do apologize forI am writing with apology toI am writing in replying to your letter complain2.真诚道歉,解释发生了什么事，理由3.解释why，客观因素，对方要求过分，解释清楚,进一步解释4.提供补偿例子：Dear Mr.I’m writing in replying to your letter dated concerning the unsatisfactory staff and would like to apologize for any inconvenience this had caused you.As you may had heard, we finally failed to decline your requirement拒绝for temp staff hunting in spite that we show you the circumstances of temp staff scarcity in the duration of (在什么期间)national holiday due to their plan to back home or travel.In addition, your decline for requirement made the candidate (make sb competent for使得某人胜任)we transferred from the other agent competent for the position.However the demand for shorthand(速记)and English translation are faxed right after the agreement we signed and with the unavailability of more competitive applicant, the double test had been cancelled due to your deadline.As established customers, we should like to meet the expense of the labor cost or refund thirty percent of the contract fee as an alternative as a small compensation for the trouble.We would like to take this opportunity to ensure that any applicant you want in the future should be satisfactory selected.look forward to serving you.letter(easy，选择letter比较好)2.搬家服务抱怨dear manager,第一段：交代信件类型，写作目的（第一句：心情，态度对于他们所提供的服务（方面，时间，地点））第二段：我们需要搬运的，他们的错误，说明现状。

第三段：我们的要求，如何赔偿，道歉（1）直接损失（2）间接损失（3）下一次的服务的保证dear sir or madamI am writing to complain about the removal service you offered on.....(需要背句型）/I am writing with regret to make a complaint of your removal service on (time)and to tell you how disappointed we are with how our removal had been dealt with.Firstly, the photocopier(影印件) has been equipped in the end of west wing of the building, which has caused much consumption in routine administration time(日常行政时间),as it had been clearly marked at the center of office area in the original map. In addition, the pre-protection to the fragile furniture, which are extremely unsatisfactory, failed to prevent from the damage and boxesof important files are left downstairs, which was found out by our staff.The removal were assured to be completed within 4 hours, however, it lasted 6 and half working hours so our staff overworkedfor another two and half hours adjusting and arranging.(which was counted into our labor cost)Your explanation before ..is required by head office and as a small compensation(补偿),10% fees should be diminished/subtracted(消除/减免).We expect your arranging the removal of photocopier and compensating for the loss of our furniture and labor cost.Look forward to hearing from you.3.咨询海外开公司（4.33）Dear Sir or MadamI am writing with great honor on behalf of our CEO, Mr.…, who is extremely interested in knowing the ins and outs （advice，详细情况）of the investing feasibility in your country.We are a national famous sportswear company named…..in the USA manufacturing clothes and accessories under the flag of(在…旗下), the most competitive commercial groups world-wide. We have primarily four name-brands ranges catering （满足需求）clients and customers at various level and tastes include regular governmental purchase for career sportsmen, the distributors and agents’ whole sale for home and overseas’market, the retailers’ and even tailor-made （量身定做）chain-stores.We are to explore the unspoiled未被开发的Europe market in view of 基于the huge ready market and we are to make the best profit through the branch-factory building locally covering 200 SMs(平方米) with 20 product facilities equipping, which has production capacity of … each year.I have to, of course, clarify some issues we concerned. Firstly, would you please offer the most up to date performance assessment of the governmental support to foreign capitals for reference plus the local labour cost as well as the requirements on law ranging from health and safety.Any brochure and the related reports, files and data on the request would be appreciated and may I remind you that a meeting personally would be particularly helpful if you are available at 16:00.on 4.25 when I arrive at your town on an observation tour subject to my schedule, and please suggest an alternative if it is not convenient.Look forward to hearing from you.4.竞选广告里的奖项(3.83)Dear Mr. Michael JamesI am writing to apply for this awards of Most Improved Organisation you set ,which I believe we are fully qualified.Having the origin in China, we are non-government enterprise manufacturing drinks ranging from cola to soda for domestic and overseas market, with 20 partners and 500 distributors world wide. We devoted our fund and energy in health and safety and we reinvest 65% of profits in each former fiscal year 财年into the environmental-friendly material as well as the production methods, contributing to three local award of non-hazard无害. On the staff level, it well-reduce the dangerous exposure 接触to the raw material, which make the staff safer and happier and on the customer s’ level, it is more popular and it should be ideal replacement for the original one, in which the ready market is explored被打开.We are determined to well-use the prize to better benefit the staff, firstly, the high proportion ofthe fund should be used as cross-training budget, offering opportunity to study and training abroad for tech learning and ideas inter-exchanging. Secondly, the staff award for creativity should be set so they will be more motivated.Thank you for your organizing such a distinguished award and I do wish you would consider our organization.5.公司合并后的问题反应（3.47）Dear Mr. Managing DirectorI am writing on behalf of all staff in the department to inform you some slight problems we have met after the merger and the corresponding results these has caused, which was threatening the development of business.The responsibilities and client sources’ allocation had always been clearly clarified and assigned, maintaining the increase of order quantity by 5% each fiscal month.However, the newly introduced policy overlapped重叠the market scope and the unnecessary competition is underway悄然兴起, which caused the weak cohesion团队凝聚力and team inefficiency. In addition, the adjustment of the proportion in commission佣金triggered some dissatisfaction among staff resulting in the job-jumping and clients’ losing.Enclosed please find out随信附加的the newly drafted solution suggesting firstly, we offer more competitive award policy, which would definitely help encourage order winning, and secondly, we consider the talking effect of生效the original arrangement and adjust step by step.Your indication有建议和方案的指示would be extremely helpful in preventing the circumstances from being into a vicious恶性cycle, as we have received two more letters from department staff resigning辞职the post.Look forward to you reply.。