第一次接待客户英语
酒店英语交流用语之欢迎、问候用语正文
酒店英语交流用语之欢迎、问候用语正文第一篇:酒店英语交流用语之欢迎、问候用语1、Good morning(afternoon, evening), sir(madam) 早上(下午、晚上)好,先生(夫人)。
2、How do you do?您好!(初次见面)Glad to meet you.很高兴见到您。
3、How are you?您好吗?Fine, thanks. And you?很好,谢谢。
您好吗?4、Welcome to our hotel (restaurant, shop).欢迎到我们宾馆(餐厅、商店)来。
5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时) I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间) I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)7、Have a good time!祝您过得愉快!8、***hotel, front desk. Can I help you?***饭店,前厅。
您找谁?9、Sorry, I’ve dialed the wrong number.对不起,我拨错号了。
10、May I speak to your general manager?能和你们总经理说话吗?Speaking.我就是。
11、Sorry, he is not in at the moment.对不起,他现在不在。
Would you like to leave a message?您要留口信吗?12、Pardon.对不起,请再说一遍,好吗?I beg your pardon.对不起,请再说一遍,好吗?饭店交流用语之祝贺用语13、Congratulations!祝贺您!14、Happy birthday!生日快乐!15、Happy new year!新年快乐!16、Merry Christmas!圣诞快乐!17、Have a nice holiday!假日快乐!18、Wish you every success! 祝您成功!答谢和答应语:19、Thank you (very much).谢谢您(非常感谢)。
接待英语
Part 1状况1:第一次和客户见面A:您好吗?Wise先生,很高兴认识您。
How do you do? Mr Wise. Glad to meet you!B:您好!李先生,我也很高兴认识您。
How do you do! Mr Li. Glad to meet you too.状况2:和老客户见面A:嗨!Johnson先生,您好吗?Hello! Mr Johnson, How are you?B:嗨!Bill先生,我很好,谢谢,您呢?Hello! Mr Bill, fine, thank you, and you?A:我也很好,谢谢,很高兴再见到您。
I’m fine too, thank you. Glad to see you again.B:我也是(我也很高兴再见到您)Me too.状况3:第一次和客户见面,找到人后再相互问候A:对不起,请问您是Blood先生吗?Excuse me! Are you Mr Blood?B:是的,正是。
Yes, that’s right.A:噢!林先生,您好!很荣兴认识您(很高兴认识您)How do you do,Mr Lin! It’s my pleasure to see you.B:我也很荣幸(我也是)Me too.状况4:和老客户见面相互问候家人及生意A:哈喽!Rown先生,很高兴又见到您。
Hello !Mr Rown, glad to see you again.B:嗨!Lisa,你好吗?Hello! Lisa, how are you?A:很好,谢谢,那么您呢?Very fine, thank you, and you?B:我也很好。
I’m fine too.A:家人如何?How is/are your family?B:他们都很好,谢谢They are fine, thank you.A:生意如何?How is your business?B:很好(马马虎虎/不太好/还不错/和平常一样)Very good(just so so/not very good/not bad/It’s the same as usual)A:旅途如何?How was your trip?B:很好,但是我有点累,因为飞行很长。
第一次接待客户礼仪英语
第一次接待客户礼仪英语1欢送语句Wele to our pany 欢送光临我们公司 Is this your first visit to our plant 第一次来我们公司吗?Is there anything you are particularly interested in? 对我们的什么东西感兴趣吗?2请对方询问Please feel free to ask any questions you want 没关系,请随便问什么吧 Please stop me if you have anything to ask 有什么就随便问吧 Just let me know if you have any questions 还有什么问题吗?1.介绍个别部门Our Administration Department is over there 我们的行政部在那边 I will show you our Marketing Department 我带你去看看我们的市场推广部 Allow me to show you our showroom 请允许我带你去看看展览室吧2.关于销路There is a great demand for this product 这种产品很好销The goods are much in demand 这种产品很热销 This model is hot weleed by our clients 这种产品深受我们的客户欢送1. 议价Would it be possible to have changes in price? 价格不能变了吗?I think the price is not petitive enough 我想这个价格没有足够的竞争力 I am afraid the price is not aeptable 恐怕我不能承受这个价格2. 还价We can reduce the price by 30% if your order is big enough 如果你订购量够大的话价格可以降30%We can reduce our price to the level you suggested 我们可以降低价格到你的要求介绍新产品This is our lastest model 这是我们的最新模型Would you like to take a look at our new products? 想看看我们的新产品吗? Have you e across this kind of products before? 您以前见过这种产品吗? We hightly remend this kind of products 我们竭力推荐这中产品作出保证 We guarantee that those misprinted user manuals will be replace 我们保证这些印错的用户手册将被换掉We promise to deliver the goods before 4 oclock this afternoon 我们容许您今天下午四点钟前把货送到Please let us know if the goods are not in good condition 请告诉我们实话是否货物不好。
酒店常用英语:教你如何说欢迎语、问候语!....
酒店常用英语:教你如何说欢迎语、问候语!....老外越来越多的涌进中国,或求学或观光,不懂汉语的他们总要吃东西。
为了把买卖做大,就要辛苦在饭店工作的同胞们学习一些常用的饭店交流英语了。
下面请看酒店英语第一篇:欢迎、问候常用语。
1. Good morning (afternoon, evening), sir(madam)早上(下午、晚上)好,先生(夫人)。
2. How do you do?您好!(初次见面)Glad to meet you.很高兴见到您。
3. Welcome to our hotel (restaurant, shop).欢迎到我们宾馆(餐厅、商店)来。
4. Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
5. I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)6. Have a good time!祝您过得愉快!7. ***hotel, front desk. Can I help you?***饭店,前厅。
您找谁?8. Sorry, I've dialed the wrong number.对不起,我拨错号了。
9. May I speak to your general manager?能和你们总经理说话吗?Speaking.我就是。
10. Sorry, he is not in at the moment. 对不起,他现在不在。
Would you like to leave a message? 您要留口信吗?。
接待客户英语
1. Good morning/afternoon/evening. /May I help you? /Anything I can do for you?2. How do you do? /How are you? / Nice to meet you.3. It’s a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish you’d have a pleasant stay here.6. I hope you’ll have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. I’m from the Fuzhou E-fashion Electronic Company. I’m here to meet you.4. We have a car an over there to take you to you hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2. Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you./pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RDDepartment Manager, Mr. Wang.6. If I’m not mistaken, you must be Miss Chen from France.7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am sorry. I can’t recall your name. / Could you tell me how to pron ounce your name again?13. I’ am sorry. I have forgotten how to pronounce your name.1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about…? /What is your opinion?/What is your point of view?10. No wonder you're so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That's just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You mean…is that right?6. Do you mean..?7. Excuse me for interrupting you.社交招待1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2. All right, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everything you have done us during your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in FUZHOU. Have a nice journey!约会1. May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2. Let’s fix the time and the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. It looks as if I won’t be able to keep the appointment w e made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We'll leave some evenings free, that is, if it is all right with you.品质37.I hope you'll have a pleasant stay here.希望你能在这儿过得愉快。
接待外贸客户话术英语
接待外贸客户话术英语英文回答:Good morning/afternoon [customer's name], welcome to our company!On behalf of [your company's name], I would like to express our sincere gratitude for taking the time to visit us today. We are honored to have you here and are eager to showcase our products and services.Our mission at [your company's name] is to provide our customers with innovative and high-quality solutions that meet their specific needs. We believe that by partnering with us, you can gain a competitive advantage in your industry.Throughout your visit, our team of experts will be available to answer any questions you may have and provide you with detailed information about our offerings. Weencourage you to ask questions and share your thoughts, as we value your feedback and want to ensure that your experience is both informative and productive.We understand that time is of the essence, so we have tailored our presentation to focus on the key aspects of our products and services that are most relevant to your business. We believe that this targeted approach will allow us to make the most of our time together.At the end of our presentation, we will have ample time for discussion and questions. We would welcome the opportunity to delve deeper into any areas of particular interest to you.We are confident that you will find your visit to be both valuable and enjoyable. Our team is dedicated to providing exceptional customer service and is committed to building a long-term partnership with you.Thank you again for your visit. We look forward to exploring how we can work together to achieve mutualsuccess.中文回答:早上好/下午好 [客户姓名],欢迎来到我们公司!谨代表 [您的公司名称],对您今天抽出时间来拜访我们表示诚挚的感谢。
初次见客户的商务英语口语
初次见客户的商务英语口语1.Excuse me. Are you Susan Davis from Western Electronics? 对不起,你是来自西方电子公司的苏姗·戴卫斯吗?2.Yes, I am. And you must be Mr. Takeshita.是的,我就是,你一定是竹下先生吧。
3.Pardon me. Are you Ralph Meyers from National Fixtures? 对不起,请问你是从国家装置公司来的雷夫·梅耶史先生吗?4.I"m Dennis. I am here to meet you today.我是丹尼斯,今天我到这里来接你。
5.I"m Donald. We met the last time you visited Taiwan.我是唐纳德,上次你来台湾时我们见过面。
6.I"m Edwin. I"ll show you to your hotel.我是爱德温,我带你去旅馆。
7.How was your flight? Was it comfortable?你坐的班机怎么样?还舒服吗?8.It was quite good. But it was awfully long.班机很好,就是时间太长了。
9.Did you have a good flight?你旅途愉快吗?10.Not really, I"m afraid. We were delayed taking off, and we en countered a lot of bad weather.不太好,我们起飞延误了,还遭遇了恶劣的气候。
11.How was your flight?你的航班怎样?12.Did you get any sleep on the plane?你在飞机上睡觉了吗?13.Mr. Wagner, do you have a hotel reservation?华格纳先生,你预订过旅馆吗?14.No, I don"t. Will it be a problem?不,我没有,会有困难吗?15.I don"t think so. I know several convenient hotels. Let me m ake some calls.我认为没有,我知道有几家便利旅馆,让我打几个电话。
接待客户英语
问好1. Good morning/afternoon/evening. /May I help you?/Anything I can do for you?2. How do you do? /How are you? / Nice to meet you.3. It’s a great honor to meet you./I have been lookingforward to meeting you.4. Welcome to China.5. We really wish you’d have a pleasant stay here.6. I hope you’ll have a pleasant stay here. Is this yourfist visit to China?7. Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the InternationalTrading Corporation?2. How do I address you?3. May name is Benjamin liu. I’m from the Fuzhou E-fashionElectronic Company. I’m here to meet you.4. We have a car an over there to take you to you hotel.Did you have a nice trip?5. Mr. David smith asked me to come here in his place topick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go tothe hotel?相互介绍1. Let me introduce my self. My name is Benjamin Liu, anInt’l salesman in the Marketing Department.2. Hello, I am Benjamin Liu, an Int’l sal esman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketingdepartment manager of our company.4. Let me introduce you to Mr. Li, general manager of ourcompany.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD DepartmentManager, Mr. Wang.6. If I’m not mistaken, you must be Miss Chen from France.7. Do you remember me? Benjamin Liu from MarketingDepartment of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my businesscard?11. May I have your business card? / Could you give me yourbusiness card?12. I am sorry. I can’t recall your name. / Could you tellme how to pronounce your name again?13. I’ am sorry. I have forgotten how to pronounce yourname.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about…? /What is your opinion?/Whatis your point of view?10. No wonder you're so experienced.11. It was nice to talking with you. / I enjoyed talkingwith you.12. Good. That's just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You mean…is that right?6. Do you mean..?7. Excuse me for interrupting you.社交招待1. Would like a glass of water? / can I get you a cup ofChinese red tea? / How about a Coke?2. All right, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How aboutCantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home? Have a goodjourney!2. Thank you very much for everything you have done us duringyour stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in FUZHOU.Have a nice journey!约会1. May I make an appointment? I‘d like to arrange a meetingto discuss our new order.2. Let’s fix the time and the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? Thatwould suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. It looks as if I won’t be able to keep the appointmentwe made.8. Will you change our appoint tomorrow at 10:00 to the dayafter tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We'll leave some evenings free, that is, if it is allright with you.品质37.I hope you'll have a pleasant stay here.希望你能在这儿过得愉快。
外国客户接待英语及食物英语大全
外国客户接待英语1、Good morning(afternoon, evening), sir(madam)早上(下午、晚上)好,先生(夫人)。
2、How do you do?您好!(初次见面)Glad to meet you.很高兴见到您。
3、How are you?您好吗?Fine, thanks. And you?很好,谢谢。
您好吗?4、Welcome to our hotel (restaurant, shop).欢迎到我们宾馆(餐厅、商店)来。
5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)7、Have a good time!祝您过得愉快!8、***hotel, front desk. Can I help you?***饭店,前厅。
您找谁?9、Sorry, I've dialed the wrong number.对不起,我拨错号了。
10、May I speak to your general manager?能和你们总经理说话吗?Speaking.我就是。
11、Sorry, he is not in at the moment.对不起,他现在不在。
Would you like to leave a message?您要留口信吗?12、Pardon.对不起,请再说一遍,好吗?I beg your pardon.对不起,请再说一遍,好吗?英语交流用语•祝贺用语13、Congratulations!祝贺您!14、Happy birthday!生日快乐!15、Happy new year!新年快乐!文档16、Merry Christmas!圣诞快乐!17、Have a nice holiday!假日快郑?/P>18、Wish you every success!祝您成功!答谢和答应语:19、Thank you (very much).谢谢您(非常感谢)。
酒店前台英语口语:欢迎问候用语
以上是编辑整理的酒店前台英语⼝语:欢迎问候⽤语,希望对⼤家有所帮助。
酒店前台英语⼝语:欢迎问候⽤语1. Good morning(afternoon, evening), sir(madam)早上(下午. 晚上)好,先⽣(夫⼈)。
2. How do you do? 您好!(初次见⾯)Glad to meet you. 很⾼兴见到您。
3. How are you? 您好吗?Fine, thanks. And you? 很好,谢谢。
您好吗?4. Welcome to our hotel (restaurant, shop).欢迎到我们宾馆(餐厅. 商店)来。
5. Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6. I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客⼈刚⼊店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客⼈在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客⼈离店时)7. Have a good time!祝您过得愉快!8. ***hotel, front desk. Can I help you?***饭店,前厅。
您找谁?9. Sorry, I've dialed the wrong number.对不起,我拨错号了。
10.May I speak to your general manager?能和你们总经理说话吗?Speaking. 我就是。
11.Sorry, he is not in at the moment.对不起,他现在不在。
Would you like to leave a message?您要留⼝信吗?12.Pardon.对不起,请再说⼀遍,好吗?I beg your pardon.对不起,请再说⼀遍,好吗?。
接待客户英文开场白
接待客户英文开场白Receiving Clients: An English Opening Statement.As a professional in the field of customer service, it is essential to create a positive and welcoming atmosphere from the moment a client walks through the door. A warm and engaging opening statement is crucial to setting the tone for a successful meeting. Here is an example of an English opening statement that can be used when receiving clients:"Good morning/afternoon/evening, [Client's Name]. Thank you for choosing our services and taking the time to visit us. It's a pleasure to have you here.My name is [Your Name], and I'll be the one guiding you through your experience with us today. I understand that your time is valuable, so I'll do my best to ensure that our meeting is as productive and efficient as possible.Before we dive into the details of your visit, I wouldlike to briefly introduce our company and the services we provide. [Company Name] has been in the industry for many years, specializing in [Your Company's Specialization]. Our team of experts is dedicated to providing exceptionalservice and tailored solutions to meet the unique needs of each client.During your visit, we will discuss your specific requirements and goals. Together, we will explore the best options available to help you achieve your desired outcomes.I encourage you to share your thoughts, ideas, and any concerns you may have. Your feedback is invaluable to us, and it helps us create a personalized experience that truly meets your expectations.To ensure a smooth process, I would like to outline the steps we will follow during our meeting. First, we will review your current situation and understand your needs. Then, we will present you with our recommendations and discuss the potential benefits. Following that, we can go over the details of the proposed solution and agree on a plan of action. Finally, we will provide you with atimeline and ensure that you are satisfied with the progress and results.Throughout our meeting, please feel free to ask questions or seek clarification on any points. Communication is key to ensuring a successful outcome, and I am committed to ensuring that you are fully informed and comfortable with the decisions we make.Thank you again for choosing us, and I look forward to working with you to achieve your goals. Let's get started."This opening statement sets the foundation for a positive client experience by expressing gratitude, introducing the team and services, outlining the meeting process, and encouraging open communication. It also demonstrates the company's commitment to clientsatisfaction and personalized service. By using this statement as a starting point, you can customize it to fit the specific needs and tone of your business, ensuring that each client feels valued and welcomed from the moment they arrive.。
第一次接待客户英语
第一次接待客户该说啥欢迎语句Welcome to our company欢迎光临我们公司Is this your first visit to our plant第一次来我们公司吗?Is there anything you are particularly interested in?对我们的什么东西感兴趣吗?2 请对方询问Please feel free to ask any questions you want没关系,请随便问什么吧Please stop me if you have anything to ask有什么就随便问吧Just let me know if you have any questions还有什么问题吗?实用语句(2)1.介绍个别部门Our Administration Department is over there我们的行政部在那边I will show you our Marketing Department我带你去看看我们的市场推广部Allow me to show you our showroom请允许我带你去看看展览室吧2.关于销路There is a great demand for this product这种产品很好销The goods are much in demand这种产品很热销This model is hot welcomed by our clients这种产品深受我们的客户欢迎实用语句(3)1. 议价Would it be possible to have changes in price?价格不能变了吗?I think the price is not competitive enough我想这个价格没有足够的竞争力I am afraid the price is not acceptable恐怕我不能接受这个价格2. 还价We can reduce the price by 30% if your order is big enough如果你订购量够大的话价格可以降30%We can reduce our price to the level you suggested我们可以降低价格到你的要求实用语句(4)介绍新产品This is our lastest model这是我们的最新模型Would you like to take a look at our new products?想看看我们的新产品吗?Have you come across this kind of products before?您以前见过这种产品吗?We hightly recommend this kind of products我们极力推荐这中产品作出保证We guarantee that those misprinted user manuals will be replace我们保证这些印错的用户手册将被换掉We promise to deliver the goods before 4 oclock this afternoon我们答应您今天下午四点钟前把货送到Please let us know if the goods are not in good condition请告诉我们实话是否货物不好实用语句(6)解释原因Please understand we are processing your order as quickly as we can您应该知道我们正在尽快地赶工I will check and see what went wrong我来查查看错在那里It would be better if one of our engineers has a look at the machine如果当时有一个工程师看一下该设备情况会好得多Please accept our apologies for the delay送货迟了请接受我们的道歉I am sorry to hear that, there must be some errors in the production process很对不起肯定是生产工序出错啦实用语句(7)询问详情What exactly is the problem?确实的问题是什么?Can you give me the order number?请告诉我订单号好吗?What is the actual quantity stated?实际的数量说明什么?实用语句(8)讨论合约内容When can we discuss the contract?什么时候我们可以商量签约We would like to discuss the means of delivery detail我们想详细商谈送货条款There are some points we have not worked out还有一些要点我们还没达成一致实用语句(9)不能立即决定I can not give you a definte answer right now我不能马上给您一个明确的答复Please let me think it over让我再考虑考虑周全吧Would it be all right to give you an answer this afternoon?下午再给您答复好吗?实用语句(10)在签约之前When can we sign the contract?我们什么时候签约?Are you ready to sign?您准备好签约了吗?Are you satisfied to the contract?对这合同满意吗?。
与外国客户第一次见面.日常用语
谢谢大家!
Hale Waihona Puke or coffee?四、介绍
首次见面介绍 ——This is Mr. / Miss/ Mrs. …… 我向你介绍一下某某 ——I’d like you to meet ….. 很高兴见到你! ——glad to meet/see you! / nice to see/meet you ——thank you, the same to you! / me too.
二、早中晚问好
早上好!—— Good Morning!
下午好!—— Good Afternoon! 晚上好!—— Good Evening! 晚安!—— Good night!
三、指示,招待
这边请。(请走这边。) —— This way please! 请跟我来。 Follow me please. 你先请. After you. 请坐! ——Please be seated! /Sit down please
日常 英语 口语
一、初次见面问好
—— how do you do? —— how do you do / nice to meet you. / it’s a pleasure to meet you.
——Hello! Hi! ——How are you? ——I’m fine, thank you! And you? ——how are you getting on these days? ——not too bad. /Just so so.
再见!
Good bye!/Bye bye! See you!/See you tomorrow ! /See you next time!/ see you later! So long! 珍重! Take care! / Take good care of yourself! 好运! Good luck!
最全面的接待外宾所涉及的英语口语-及中文介绍如何接待.
收集了绝大部分常用接待语境,前部分英文介绍和各种接待用语,后部分中文介绍如何接待外宾的到来,欢迎广大英文工作者采纳!接待服务常用英语一、欢迎和问候语:1、Goodmorning(afternoon, evening), sir(madam)早上(下午、晚上)好,先生(夫人).2、How do youdo?您好!(初次见面)Gladto meet you .很高兴见到您。
ﻫ3、How areyou?您好吗?Fine, Thanks.And you ?很好,谢谢。
您好吗?4、Welcometoour hotel (restaurant, shop)。
欢迎到我们宾馆(餐厅、商店)来。
ﻫ5、Wish youa most pleas antstayin ourhotel 。
愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)ﻫI hope you areenjoyingyour stay withus。
希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)ﻫI hope you have enjoyedyour staywith us。
希望您在我们宾馆过得愉快.(客人离店时)7、Havea good time!祝您过得愉快!ﻫ二、电话用语:8、h otel , front desk.Can I help you?**饭店,前厅。
您找谁?ﻫ9、Sorry,I've dialed the wrong number。
对不起,10、May I speak to your generalmanage 我拨错号了.ﻫr?能和你们总经理说话吗?11、Sorry, he is not in at the mome Speaking。
我就是.ﻫnt.对不起,他现在不在.ﻫWould you like toleave amessage?您要留口信吗?ﻫ12、Pardon。
接待客户英语
接待客户英语(总5页)--本页仅作为文档封面,使用时请直接删除即可----内页可以根据需求调整合适字体及大小--1. Good morning/afternoon/evening. /May I help you /Anything I can do for you2. How do you do /How are you / Nice to meet you.3. It’s a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish you’d have a pleasant stay here.6. I hope you’ll have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. I’m from the Fuzhou E-fashion Electronic Company. I’m here to meet you.4. We have a car an over there to take you to you hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2. Hello, I am Benjamin Li u, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you./pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, . And this is our RDDepartment Manager, Mr. Wang.6. If I’m not mistaken, you must be Miss Chen from France.7. Do you remember me Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card / Could you give me your business card12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again?13. I’ am sorry. I have forgotten how to pronounce your name.1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about… /What is your opinion/What is your point of view10. No wonder you're so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That's just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You mean…is that right?6. Do you mean..7. Excuse me for interrupting you.社交招待1. Would like a glass of water / can I get you a cup of Chinese red tea / How about a Coke2. All right, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home Have a good journey!2. Thank you very much for everything you have done us during your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if y ou are ever in FUZHOU. Have a nice journey!约会1. May I make an appointment I‘d like to arrange a meeting to discuss our new order.2. Let’s fix the time and the place of our meeting.3. Can we make it a little later4. Do you think you could make it Monday afternoon That would suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. It looks as if I won’t be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We'll leave some evenings free, that is, if it is all right with you.品质37.I hope you'll have a pleasant stay here. 希望你能在这儿过得愉快。
外国客户接待英语及食物英语大全
外国客户接待英语1、Good morning(afternoon, evening), sir(madam)早上(下午、晚上)好,先生(夫人)。
2、How do you do?您好!(初次见面)Glad to meet you.很高兴见到您。
3、How are you?您好吗?Fine, thanks. And you?很好,谢谢。
您好吗?4、Welcome to our hotel (restaurant, shop).欢迎到我们宾馆(餐厅、商店)来。
5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)7、Have a good time!祝您过得愉快!8、***hotel, front desk. Can I help you?***饭店,前厅。
您找谁?9、Sorry, I've dialed the wrong number.对不起,我拨错号了。
10、May I speak to your general manager?能和你们总经理说话吗?Speaking.我就是。
11、Sorry, he is not in at the moment.对不起,他现在不在。
Would you like to leave a message?您要留口信吗?12、Pardon.对不起,请再说一遍,好吗?I beg your pardon.对不起,请再说一遍,好吗?英语交流用语•祝贺用语13、Congratulations!祝贺您!14、Happy birthday!生日快乐!15、Happy new year!新年快乐!16、Merry Christmas!圣诞快乐!17、Have a nice holiday!假日快郑?/P>18、Wish you every success!祝您成功!答谢和答应语:19、Thank you (very much).谢谢您(非常感谢)。
接待来访客户英语口语范文
接待来访客户英语口语范文商家客户能大老远来拜访就代表着对公司或公司产品的重视,所以一定要礼貌的表示感谢,以表示你对他们的尊重。
首先感谢对方远道而来。
如果是正式的访问团,你可以说:“It is an honor and privilege to receive a visit from such a distinguished group(能够接待各位贵宾的来访,真是我们的荣幸)”;如果是非正式的,你就说:“We would like to thank you for coming to visi t our company(感谢前来访问本公司)”就足够了。
接下来,为了表示欢迎,你可以说:“Let me cordially welcome you to our company”或“I would like to extend a warm welcome to you all”。
另外,出于礼貌,你还可以跟他们说:“We will do our best to make your visit a comfortable one. Please feel free to ask us any qu estions you may have.”整段欢迎辞就是:It is an honor and privilege to receive a visit from such a distinguished group, we would like to thank you for coming to visit our company and I want to extend a warm welcome to you all. We will do our best to make your visit a comfortable one. Please feel free to ask us any questions you may have.很荣幸能接待这么一个杰出的团体前来参观,我们感谢你们来参观我们公司,我想向你们大家表示热烈的欢迎。
外贸英语口语教程 lesson 1-10 for students
Greetings and Introductions问候与介绍I. Situational Conversation 情景会话Situation 1 To meet a customer for the first time情景1 : 第一次和客户见面A: How do you do? Mr. White. I'm glad to meet you. (Nice to know you.)B: How do you do? Mr. Lee. Glad to meet you, too.Situation 2: To meet a customer for the first time, after finding him, exchange greetings.情景2:第一次和客户见面,找到人后,再互相问候A: Excuse me, are you Mr. Wilson from the United Trading Company?B: Yes, I am.A: How do you do, Mr. Wilson? Nice to meet you. I'm Brown Lee from Wuhan Tianhe Textile Import and Export Corporation.B: Oh! How do you do, Mr. Lee? Nice to see you, too.Situation 3: To meet an old customer情景3:和老客户见面A: Hi, Mr. Johnson. How are you?B: Hi, Mr. Bill. I'm fine. Thank you. And you?A: I'm fine too. Thank you. Glad to see you again.B: Me too. (I'm glad too.)Situation 4: To meet an old customer, send greetings to his family and business.情景4:和老客户见面,互相问候家人及生意A: Hello, Mr. Brown. I'm so glad to see you again.B: Hi, Lisa. How are you?A: I'm fine, thank you, and you?B: I'm fine, too.A: How are your family?B: They are all right, thank you.A: And how's your business?B: It's very good.Situation 5: To meet a old friend情景5:与老朋友见面A:Good morning. Mr. Smith.B: Good morning, Mr. Lee.A: How are you getting along? (How have you been recently? )B: I'm quite well, thanks. And how are you?A: I'm fine too. It couldn't be better.其他:A: Is everything OK here?B: Everything is fine. I can't complain.其他:A: Long time no see. So, what are you up to lately? / What have you been up to lately? B: The same things. / Same as usual / Nothing special.情景6:You introduce a new customer, Mr. Bob from the United Trading Co., Ltd to your boss, Mr.Lee. After being introduced, Mr. Lee and Mr. Bob exchange greetings, name cards and then offer the customer something to drink.A: Mr. Bob, May I introduce my boss, Mr. Lee. And Mr. Lee, this is Mr. Bob from the United Trading Co. Ltd,B: How do you do, Mr. Bob? I'm very glad to meet you.C: How do you do, Mr. Lee? Glad to meet you, too.B: Please have a seat. (Sit down, please. / Please be seated). Make yourself at home. C: Thank you. I'm so glad to be here.B: Here is my name card, and may I have yours?C: Yes, this is mine.B: Would you like something to drink? (What do you like to drink, coffee or tea?)C: Coffee, please.B: How would you like your coffee?C: I like it black. (Coffee with milk and sugar.)B: O.K., the coffee will be with you soon.C: Thank you.Unit 1 Receiving Foreign Businessmen第一单元:迎接外商Lesson 1- Making Flight Reservations第一课预订机票Situational Conversation 情景会话情景:来自曼彻斯特的商人Wilson先生要到中国参加天津进出口商品交易会。
前台英文接待简单口语
前台英文接待简单口语1. "Hi there! Isn't it great to say 'Welcome!' with a big smile? For example, when a guest comes in, you can simply say 'Hi, welcome to our place!' "2. "How about 'May I help you?' That's super useful! Like whena customer looks a bit lost, you go 'May I help you, sir/madam?' "3. " 'Please have a seat.' Such a nice thing to say! Say it when you want to offer a guest a place to sit, like 'Please have a seat and I'll be right with you.' "4. "Aren't 'Follow me, please.' words that make things easy? When guiding a guest somewhere, just say 'Follow me, please.' "5. "Can you imagine saying 'Here you are.' with a friendly tone? It's like when you hand something to a guest and say 'Here you are, sir/madam.' "6. " 'Is there anything I can do for you?' is a great question! For instance, you could ask a client 'Is there anything I can do for you today?' "7. "Doesn't 'Thank you!' make everyone feel good? Just like when a guest thanks you, you reply 'Thank you!' "8. " 'Have a nice day!' is such a warm thing to say! Say it as a guest leaves, 'Have a nice day, sir/madam!' "9. "How cool is it to say 'Sorry for the wait.'? When a guest has been waiting, you can say 'Sorry for the wait.' "10. " 'Enjoy your stay!' is a great way to end a conversation. Say it to a guest before they go off, 'Enjoy your stay!'My view is that these simple English phrases for the front desk can make a big difference in creating a good impression and making guests feel welcome and cared for.。
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实用语句(3)
1. 议价
Would it be possible to have changes in price?价格不能变了吗?
I think the price is not competitive enough我想这个价格没有足够的竞争力
I am afraid the price is not acceptable恐怕我不能接受这个价格
2. 还价
We can reduce the price by 30% if your order is big enough
如果你订购量够大的话价格可以降30%
We can reduce our price to the level you suggested我们可以降低价格到你的要求
实用语句(4)
介绍新产品
This is our lastest model这是我们的最新模型
Would you like to take a look at our new products?想看看我们的新产品吗?
Have you come across this kind of products before?您以前见过这种产品吗?
We hightly recommend this kind of products我们极力推荐这中产品作出保证
We guarantee that those misprinted user manuals will be replace
我们保证这些印错的用户手册将被换掉
We promise to deliver the goods before 4 oclock this afternoon
我们答应您今天下午四点钟前把货送到
Please let us know if the goods are not in good condition请告诉我们实话是否货物不好
欢迎语句Welcome to our company欢迎光临我们公司
Is this your first visit to our plant第一次来我们公司吗?
Is there anything you are particularly interested in?对我们的什么东西感兴趣吗?
2 请对方询问
Please feel free to ask any questions you want没关系,请随便问什么吧
Please stop me if you have anything to ask有什么就随便问吧
Just let me know if you have any questions还有什么问题吗?
实用语句(2)
1.介绍个别部门
Our Administration Department is over there我们的行政部在那边
I will show you our Marketing Department我带你去看看我们的市场推广部
Allow me to show you our showroom请允许我带你去看看展览室吧
2.关于销路
There is a great demand for this product这种产品很好销
The goods are much in demand这种产品很热销This model is hot welcomeed by our clients这种产品深受我们的客户欢迎。