商务英语实训.ppt
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国际商务英语口语实训ppt课件
(4) Yes. Having eye contact shows your respectfulness and confidence.
Test 1
Part Two Mini-presentation
Direction: In this part of the test, you are asked to make a short presentation on the topic for about a minute. You will have a minute to prepare this. Topic: What is important when preparing for an interview? ● Studying the job advertisement ● Finding out about the company ● Preparing yourself psychologically
(2) I suppose so. To see the candidate in person will to some extent help the interviewer to know the candidate's personality.
(3) Yes, indeed. If you learn the name and title of the person you'll be meeting with, you can be sure about the waest 1
Part Three: Collaborative task and discussion
Follow-up questions (1) Yes. Don't be afraid to disagree with your interviewer in an agreeable way. If you don't disagree at times, you become, in effect, a "yes" man or woman. (2) No. The interviewer might infer that you are only interested in your own needs and not those of their company. Wait until the interviewer raises the subject.
Test 1
Part Two Mini-presentation
Direction: In this part of the test, you are asked to make a short presentation on the topic for about a minute. You will have a minute to prepare this. Topic: What is important when preparing for an interview? ● Studying the job advertisement ● Finding out about the company ● Preparing yourself psychologically
(2) I suppose so. To see the candidate in person will to some extent help the interviewer to know the candidate's personality.
(3) Yes, indeed. If you learn the name and title of the person you'll be meeting with, you can be sure about the waest 1
Part Three: Collaborative task and discussion
Follow-up questions (1) Yes. Don't be afraid to disagree with your interviewer in an agreeable way. If you don't disagree at times, you become, in effect, a "yes" man or woman. (2) No. The interviewer might infer that you are only interested in your own needs and not those of their company. Wait until the interviewer raises the subject.
商务英语工作项目实训(第三版)教学课件UNIT 2
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III. Warming-up Exercises Pair Practice 5： 5. Make small talk with your partners, simulate you are waiting somewhere.
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IV. Tasks Task 1 At a Bus Stop
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II. Background Knowledge WHAT do people make small talk about?
Not acceptable topics: •personal information •person's body •negative comments about another person •controversial religion or politics
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II. Background Knowledge
Waiting somewhere
•I didn't think it would be so busy today. •You look like you've got your hands full (with children or goods). •The bus must be running late today. •It looks like we are going to be here a while, huh? •I'll have to remember not to come here on Mondays. •How long have you been waiting?
3
II. Background Knowledge WHO makes small talk?
III. Warming-up Exercises Pair Practice 5： 5. Make small talk with your partners, simulate you are waiting somewhere.
20
IV. Tasks Task 1 At a Bus Stop
6
II. Background Knowledge WHAT do people make small talk about?
Not acceptable topics: •personal information •person's body •negative comments about another person •controversial religion or politics
14
II. Background Knowledge
Waiting somewhere
•I didn't think it would be so busy today. •You look like you've got your hands full (with children or goods). •The bus must be running late today. •It looks like we are going to be here a while, huh? •I'll have to remember not to come here on Mondays. •How long have you been waiting?
3
II. Background Knowledge WHO makes small talk?
商务英语综合实训 ppt实训项目七
The feature of E-mail An e-mail is a kind of letter which needs no paper, being sent to others by the Internet. It has some advantages such as arriving in time, being brief and cheap. In general, an e-mail has two big parts. Heading The heading includes the following contents: from, to, date, subject, att（attention）and attachment. Body The layout of the body is like that of a private letter, including heading, salutation, body, close and signature. But sometimes it just has the parts of body and salutation, while the parts of close and signature are omitted.
答案：
发件人：Peter Lee(Peterlee@) 发件人：Lindy Jones(Lindyjones@) 主题：还盘信 亲爱的琼斯女士： 感谢贵公司 2010年9月 1 日的报价（贵公司参考号为 9876）。我 们经过详细研究和讨论决定，如果每瓶降价2美元，我们将订购贵公 司Valley白葡萄酒1000瓶，其他条件均可接受。至于贵公司的红葡萄 酒，我们希望稍后再谈购买一事。 请及时回复为盼。 谨致问候
商务英语实训课程unitLeadershipLEADERSHIPPPT课件
第13页/共24页
11–13
Findings from Fiedler Model
第14页/共24页
EXHIBIT 11–2
11–14
Cognitive Resource Theory
Cognitive Resource Theory A theory of leadership that states that stress can unfavorably affect a situation and that intelligence and experience can lessen the influence of stress on the leader.
• Unclear evidence of the cause and effect of relationship of leadership and traits.
• Better predictor of the appearance of leadership than distinguishing effective and ineffective leaders.
Directive
High Task and Relationship Orientations
Supportive Participative
第16页/共24页
Monitoring
11–16
Leadership Styles and Follower Readiness (Hersey and Blanchard)
11–17
Leader–Member Exchange Theory
Leader-Member Exchange (LMX) Theory
商务英语学习完整ppt课件
.
3
regulating
• the size of a nation's money supply • the availability and cost of credit • the foreign exchange value of its currency
• issuing notes to be used as legal tender • supervising the operations of the commercial
.
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picture
• verb • to imagine something by making an image
in your mind • Tom, picturing the scene, smiled. • Picture the scene - the crowds of people and
• a cheque for £200
• pay by cheque
• cash the cheque (= exchanged it for cash )
• stop the cheque (= tell the bank not to pay it ) .
• bank cheque = banker's cheque
.
5
• Central banks act as the fiscal agent of the government,
• By increasing or decreasing the supply of money and credit, they affect interest rates, thereby influencing the economy.
国际商务英语口语实训Module 8 Business Contacts-PPT课件
Module 8.1 Establishing Business Relations
Warming up Pair work A ① banks; ② advertisements; ③ self-introduction; ④ trade directory; ⑤ Internet (B2B); ⑥ market research; ⑦ Chinese commercial counselor’s offices in foreign countries; ⑧ chambers of commerce in foreign countries
Module 8.1 Establishing Business Relations
Warming up Pair work A As a foreign-trade company, before you establish business relations with a prospective client, you must get some information about the future client. Usually, information about the future client can be obtained through the following channels. Discuss with your team members about the effectiveness of each channel in business practice.
Module 8 Business Contacts
Great things are done by a series of small things brought together. —Vincent Van Gogh If you don’t design your own life plan, chances are you’ll fall into someone else’s plan. —Jim Rohn
商务英语综合实训ppt实训项目5
第一节 知识巩固
• Probing / looking for options: Just for the sake of argument, what if... Can I ask a hypothetical question? Suppose that... • Signaling the start of bargaining: We've looked at what you have proposed, and we are ready to respond. After serious consideration, we are prepared to respond to your phy would you want to...? What would you do with...? What is the reason for wanting to...? • Asking why not: Why couldn't you... What would be wrong with doing this? Why would you object to...?
第一节 知识巩固
二、谈判常用表达方式
• Checking for agreement: Does that fit in with your objectives? Is that compatible with what you would like to see? Does that seem acceptable to you? Is there anything you'd like to change? Is this okay with you? • Giving the discussion leadership to a colleague: I will now hand you over to Mr. Brown, who is... I will now hand the floor over to Mr. Adams, who is... Now let me hand the meeting over to my colleague, Ms. Jones, who...
商务英语工作项目实训(第二版)教学课件 工作项目实训 UNIT 1
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II. Background knowledge
2. Greetings before a Conversation Pair Practice
A: Hi Corey. B: Hey, Jennifer. Good to see you. A: You too. How've you been? B: Busy, you? A: Pretty good. How's your new job? B: It's okay. There's a lot to learn. What's new with you? A: Not much. The kids are back at school.
商务英
Unit One Greeting
I. Learning Objectives
At the end of this lesson, you will be able to know： 1. Basic Greetings in English 2. Greetings before a Conversation 3. Greetings in the Classroom 4. Greetings in Business 5. Greetings at a Party or Social Event 6. How to Address People in English
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II. Background knowledge
2. Greetings before a Conversation ห้องสมุดไป่ตู้urther Practice for Pairs
•Add a third speaker and create your own lines. •Add an unexpected interruption (bus arrives, friend comes out of a store, child fusses). •Write the next four lines between the two speakers. •Write an inappropriate line and explain why it should not be part of the greeting. •Create a new dialogue that takes place between people who start up a conversation.
II. Background knowledge
2. Greetings before a Conversation Pair Practice
A: Hi Corey. B: Hey, Jennifer. Good to see you. A: You too. How've you been? B: Busy, you? A: Pretty good. How's your new job? B: It's okay. There's a lot to learn. What's new with you? A: Not much. The kids are back at school.
商务英
Unit One Greeting
I. Learning Objectives
At the end of this lesson, you will be able to know： 1. Basic Greetings in English 2. Greetings before a Conversation 3. Greetings in the Classroom 4. Greetings in Business 5. Greetings at a Party or Social Event 6. How to Address People in English
8
II. Background knowledge
2. Greetings before a Conversation ห้องสมุดไป่ตู้urther Practice for Pairs
•Add a third speaker and create your own lines. •Add an unexpected interruption (bus arrives, friend comes out of a store, child fusses). •Write the next four lines between the two speakers. •Write an inappropriate line and explain why it should not be part of the greeting. •Create a new dialogue that takes place between people who start up a conversation.
商务英语工作项目实训(第三版)教学课件UNIT 1
12
II. Background Knowledge
4. Greetings in Business Tips
• Introduce yourself with name and title. • Shake hands. • Express happiness to meet the other person. • Give or accept directions.
Tips
• Stand near a person and say hello. • Express happiness to see a person. • Ask a question or begin a conversation.
6
II. Background Knowledge
2. Greetings before a Conversation
3. Greetings in the Classroom Pair Practice
A: Hello. I'm Sasha. B: Hi Sasha. I'm Brent. (Hold out hand to shake) A: Nice to meet you Brent. Where are you from? B: Chicago, Illinois. And you? A: I'm from Australia. I live in a small town near Sydney. B: Australia. Wow. I've always wanted to go there. How long have you been in Canada? A: I just arrived this week. It's my first day of school. B: Really? I think you'll love Vancouver. It's not too hot and not too cold.
II. Background Knowledge
4. Greetings in Business Tips
• Introduce yourself with name and title. • Shake hands. • Express happiness to meet the other person. • Give or accept directions.
Tips
• Stand near a person and say hello. • Express happiness to see a person. • Ask a question or begin a conversation.
6
II. Background Knowledge
2. Greetings before a Conversation
3. Greetings in the Classroom Pair Practice
A: Hello. I'm Sasha. B: Hi Sasha. I'm Brent. (Hold out hand to shake) A: Nice to meet you Brent. Where are you from? B: Chicago, Illinois. And you? A: I'm from Australia. I live in a small town near Sydney. B: Australia. Wow. I've always wanted to go there. How long have you been in Canada? A: I just arrived this week. It's my first day of school. B: Really? I think you'll love Vancouver. It's not too hot and not too cold.
商务英语综合实训ppt实训项目一
实训项目一
电话磋商业务
能力要求 实训方法 实训目标
掌握国际电话的拨 打方式和基本的电 话用语，学生能够 熟练地利用电话进 行沟通和业务磋商
每三至四个人 为一组，将班 级学生分成若 干组，采用互 动讨论、情境 交流及角色扮 演等方式完成 本章节实训任 务。
1、能够记录 电话留言。 2、能够熟练 地利用电话进 行沟通和业务 磋商。
code 81 82 850 853 378 34 46 41 66 44 1
country
Japan Republic of Korea People's Republic of Korea
Macao
San Marino Spain Sweden Switzerland Thailand United Kingdom United States of America
第二节 实际运用
Suggested answers for task 1 Receptionist: Hello. This is Longman Company. Can I help you? Carlson: Yes, I’d like to speak to Mr. Smith, please. Receptionist: Yes, sir. Who’s speaking please? Carlson: This is Carlson. Receptionist: Hold the line, please. I’m afraid Mr. Smith is engaged just now. Carlson: I see. Well, could I speak to his secretary, please? Receptionist: Just a moment. I’ll put you through. Mr. Smith’s secretary: Hello, Mr. Smith’s secretary speaking. Carlson: Oh, hello. This is Mr. Carlson. Mr. Smith’s secretary: Good morning, Mr. Carlson. Carlson: Good morning. I’m just calling to confirm my appointment with Mr. Smith for this afternoon. Mr. Smith’s secretary: Yes. Mr. Smith is expecting you at 3 o’clock. Carlson: Fine, I’ll be there at three. Mr. Smith’s secretary: All right, sir. I’ll tell you him you called. Carlson: Thank you. Goodbye. Mr. Smith’s secretary: Goodbye.
电话磋商业务
能力要求 实训方法 实训目标
掌握国际电话的拨 打方式和基本的电 话用语，学生能够 熟练地利用电话进 行沟通和业务磋商
每三至四个人 为一组，将班 级学生分成若 干组，采用互 动讨论、情境 交流及角色扮 演等方式完成 本章节实训任 务。
1、能够记录 电话留言。 2、能够熟练 地利用电话进 行沟通和业务 磋商。
code 81 82 850 853 378 34 46 41 66 44 1
country
Japan Republic of Korea People's Republic of Korea
Macao
San Marino Spain Sweden Switzerland Thailand United Kingdom United States of America
第二节 实际运用
Suggested answers for task 1 Receptionist: Hello. This is Longman Company. Can I help you? Carlson: Yes, I’d like to speak to Mr. Smith, please. Receptionist: Yes, sir. Who’s speaking please? Carlson: This is Carlson. Receptionist: Hold the line, please. I’m afraid Mr. Smith is engaged just now. Carlson: I see. Well, could I speak to his secretary, please? Receptionist: Just a moment. I’ll put you through. Mr. Smith’s secretary: Hello, Mr. Smith’s secretary speaking. Carlson: Oh, hello. This is Mr. Carlson. Mr. Smith’s secretary: Good morning, Mr. Carlson. Carlson: Good morning. I’m just calling to confirm my appointment with Mr. Smith for this afternoon. Mr. Smith’s secretary: Yes. Mr. Smith is expecting you at 3 o’clock. Carlson: Fine, I’ll be there at three. Mr. Smith’s secretary: All right, sir. I’ll tell you him you called. Carlson: Thank you. Goodbye. Mr. Smith’s secretary: Goodbye.
商务英语综合实训ppt实训项目12
客人回答语： Yes, that’s right. I’m Mike from CDE Company. No, you got the wrong person. Thank you. You are very nice. Not very good. I got sick. Yes, but I feel very tired. Because it's a very long trip. 机场接机 情景1：第一次和客户见面 情景2：和老客户见面
登记入住参考句型： 前台服务员: Good afternoon. Welcome to XX hotel. May I help you? You can just skip that, and I’ll fill it in for you later on. Please sign at the bottom on the right hand side. May I see some identification? How would you like to make payment/settle your bill? In cash/By credit card/By traveler’s check. 客人： Is there any room available now? Does the fee include breakfast? What about the facilities of the hotel? Can I pay in Credit card? What is the Check out time? 登记入住宾馆
登记入住宾馆 C=Front Office Clerk G=Guest C: Good afternoon. Welcome to XX hotel. May I help you? G: Yes, I’d like check-in, please. C: Certainly, Sir. May I have your name, please? G: I’m Lawrence Brown. C: Do you have reservation with us. Mr. Brown? G: Yes, from tonight.. C: Just a moment please. I’ll check our reservation record. (After a while) Thank you for waiting, Mr. Brown. Your reservation is for a twin from March 5th to 7th for three nights. Is that right? G: Exactly. C: Could you fill out the registration form, please? G: Fine C: How would you like to make payment? G: By Credit Card. C: May I take a print of the card, please? G: Sure, here you are. C：Thank you, Mr. Brown. Your room number is 2809. That’s on the 8th floor. A bellman will show you the room. Please enjoy your stay.
商务英语综合实训ppt实训项目4
第一节 知识巩固
Indicating follow-up tasks • George, do you think you could… • George, how about preparing some figures for the next meeting? Closing the meeting • So, next meeting will be on …at… • Thanks for your participation. • Right, I declare the meeting closed.
第一节 知识巩固
Paraphrase • So what you’re saying is… • In other words…. • So you mean… • So, if I understand you correctly…. Summarizing • To sum up then… • So, to summarize what has been said so far… • Keep an eye on the time • We’re running short of time. • There’s not much time left. • Could you please be brief?
第一节 知识巩固
Move to the next point • Right. Let’s move on to the next point. • Well, I think that covers everything on that point. Let’s move on. Controlling decision-making • I’d like to (formally) propose that… • Can we take a vote on that proposal? • So that motion has been accepted / rejected by 4 votes to 3. • Well, it seems that we are broadly in agreement that…