打电话用语

打电话用语（一）
2004年2月20日
如果有人打电话来找你的同事或上司，但他们都在讲话时，你要怎么回答呢？
I'm sorry, but she's on another line at the moment.
( 很抱歉，她正在接另外一个电话。

)
然後可以接着问对方：
Would you please hold on for a moment?
( 能不能请您稍等？)
如果对方表示过会儿再打过来，你要向对方建议一下：
Would you like to leave a message ？
( 您要留话吗？)
这样就可以知道对方的目的，因而或许不必立刻回话，或许可以及时加以处理之後再挂断电话。

如果你拨通电话後被对方告知要找的人正在接听电话，你愿意稍等一下，可以说：
I'll hold, thank you.
( 我等一下好了，谢谢。

)
如果你不愿意等，可以说：
I'll call again later.
( 我等一会儿再打过来。

)
如果你想让对方打完电话後给你回，可以说：
Would you please ask him (her) to call me as soon as he (she) gets off the phone?
( 请他( 她) 讲完电话时，马上打过来给我。

)
另外，你也可以要求留言：
Could you take a message, please?
( 请您帮我留言好吗？)
打电话的人说完留言後，接听电话的人最好确认一下：
Let me confirm that. You said...
( 我确认一下，您说 ...... 。

)
这样，虽然要找的人没有找到，事情也不会传达不到了。

打电话用语二（打错电话）
2004年2月27日
1. I'm sorry I have the wrong number.
2. Is this 02-2718-5398?
3. Sorry to have bothered you.
4. I'm sorry. I think I must have dialed the wrong number.
5. Could I check the number? Is it 2211-3344
翻译&解析
1. 抱歉我打错电话了。

（打错电话通常用：have the wrong number 表示）
2. 这里是02-2718-5398吗？
3. 很抱歉打扰你了。

4. 很抱歉。

我想我一定是打错电话了。

5. 我可以核对一下电话号码吗？是不是2211-3344？
解析：
1. 区域号码是area code
2. 电话号码的念法：
02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four.
* 0 可念成oh 或zero
* 22 可念成two-two 或double two
打电话用语三（电话答录机）
2004年2月27日
This is a recording. I'm not at home now. Please leave a message after the beep. Thank you. 这是电话答录机。

我现在不在家，请在"哔"的一声之后开始留言。

谢谢！
(*: 电话答录机是telephone answering machine)
This is Carol. Pleae give me a call when you are free. My number is 2244-6688.
我是卡洛。

有空请回电话给我。

我的号码是2244-6688.
对电话答录机留话时与一般留言无异，说出以下重点即可：
1. 来电者姓名
2. 来电时间
3. 来电目的
4. 联络电话或方式
打电话用语四（对方不在的说法）
2004年2月27日
1. It's nothing important. 没什么重要事。

2. It's nothing urgent. Thank you ,good-bye. 没什么要紧事，谢谢您，再见。

3. I'll call her again. 我会再打给她。

4. I'll call back later. 我稍后会再打来。

5. Please ask Miss Chen to call me back. 请陈小姐给我回电话。

6. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛？
7. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。

8. Can I leave a message? 我可以留言吗？
9. Please have her return my call.请她回电话给我。

10. Could you ask him to to call me back? 可以请他给我回电话吗？
11. Please tell her Carol called. 请告诉她卡洛找她。

12. Let me call back later again. Thank you. 我稍后再打电话来。

谢谢你。

13. Please tell him to phone 2233-4455. 请他给2233-4455回电话。

打电话用语五（打公用电话）
2004年2月27日
1. I'm calling from a public phone, so I'll call her again.
2. I'm not at home now, so I'll call her around three o'clock again.
3. May I use your phone?
4. Would you mind if I use your phone?
5. How do I get an outside line?
打电话用语六（有急事时的表达方法）
2004年2月27日
1. It's urgent. Could I have her mobilephone number?
2. Could you tell me where I can reach her?
3. This is an emergency. I need to get in contact with him right now.
翻译：
1. 我有急事，可不可以告诉我她的手机号码？
2. 能不能告诉我在哪里可以找到她？
3. 我有急事，需要马上跟他联络。

国际电话中的常用语
2004年4月20日
来源：中青网
Hello. May I speak to Mr. Brown?
Yes, this is he speaking.
Who's speaking, please?
I'm sorry, he is not in now.
Would you like to leave a message?
Mr. Brown is on another line now.
Hold the line a moment, please.
May I have Ext. 5883?
I can't hear you.
Would you speak a little louder?
I'm sorry. I have the wrong number.
You are wanted on phone.
Will you ask him to call me back later?
I was cut off. Will you connect me again?
We'll call you back in a few minutes. Will you hang up and wait, please?
I want to place an overseas call to New York.
Could you tell me the time and charges after the call?
Sorry, I can't wait. Please cancel the call.
This is the Singapore operator. Would you connect me with Mr. Lee in the International Department?
This is the overseas operator in the United States. You have an overseas collect call from Mr. Smith in San Francisco. Will you accept the charges?
如何用英语接听电话
2003年10月21日
/2001-01-01 00:00
基础会话
1. leaving a Message (留话）
学习重点：找某人听电话
表示某人不在
表示要留话
留下自己的联络处
询问如何拼对方的姓名
会话1
留下联络处
A：This is Deng—Robert Deng from Taiwan. I'd like to speak with your Director.
我姓邓，台湾的Robert邓。

请您们主任听电话。

B:Mr. Jones is not in right now. May I take a message?
Jones 先生现在不在，您要不要留话？
A：Yes. Could you ask him to call me at the Hilton Hotel, Room No. 579?
好，请转告他打电话到希尔顿店，579号房来找我，好吗？
B:Certainly, Mr. Deng. Hilton Hotel, Room 579?
没问题，邓先生，希尔顿579号房吗？
A：That's right. Thank you.
没错，谢谢您。

词语
1.This is……我是……。

在电话中说明“我是谁”时，是用“This is……”，而不是“I am”。

2.I'd like to……等于“I would like to……”——“我想……”。

“would like”为“want”的客气用法。

3.speak with …… 找……听电话；与……讲话
4.in 在（家、办公室）中。

此处的“in”不是介系词，而是副词。

5.right now 现在。

“right”为副词，意思是“正是”，为强调的用法。

6.take a message （帮人）留话。

“take”是“记下；记录”，“message”是“口信；传话”。

7.No n. “No”是“number”的缩写，通常放在数目字的前面，表示“第……号”，如“No. 3”，即是“第三号”。

8. certainly adv. 当然可以；好（口语用法）
关键句型
CALLER:请转告他打到……找我
Could you ask him to call me at……？
这句型适用于找不到对方，或对方有事不能前来接听时，留下自己的联络处，请其回电。

“at”之后可接地点或电话号码。

“could”是请求或征询时的助动词，用于请求、委
托时，语气谦和客气。

同义句
Would you tell him to call me at……？
Could you inform* him that I can be reached* at……?
Would you have him get back to me* at……？
* inform v. 通知
* reach v. 能联络得到
* get back to (someone) 回（某人）电话
RECEIVER：他不在，您要留话吗？
I take a message?
这句话适用于“某人”只是暂时不在，而仍会回来之时。

请对方留话即表示自己将告知
“某人”，请其主动联络，而不必劳烦对方再打来。

“may”是用于请求或征询时的助
动词，也可用“can”代替，不过“may”在语气上较为客气。

同义句
Mr. Jones is out* at the moment*. Would you like to leave a message?
Mr. Jones is not available* right now. May I give him a message for you?
Mr. Jones is away from his desk*. Can I take a message?
* out adv. 外出；不在
* at the moment 现在；此刻
* available a.是指“找得到人；在此处”的意思
* away from one's desk不在位子上
美国人电话留言精选
中国家庭并不常用电话答录机（Answering Machine),但在北美家庭，几乎家家都用。

外来电话拨入时，若该电话号码的主人不在，就会让拨入者听到一段留言，这叫Answer。

绝大多数的Answer都是千篇一律的：说明主人不在，请拨入者留下简短信息及姓名电话号码等。

以下几则特别的 Answer 体现了美国佬的幽默，你能体会出其幽默所在吗？
1) My wife and I can't come to the phone right now, but if you'll leave your name and number, we'll get back to you as soon as we're finished.
2) Hi. This is John. If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my financial aid institution, you didn't lend me enough money. If you are my friends, you owe me money. If you are a female, don't worry, I have plenty of money.
3) Hi, I'm not home right now but my answering machine is, so you can talk to it instead. Wait for the beep（beep：主人的Answer讲完以后，Answer Machine会发出一声beep, 这时候来电话者就可以开始留言了。

）.
4) Hi! John's answering machine is broken. This is his refrigerator. Please speak very slowly, and I'll stick your message to myself with one of these magnets （磁铁）.
注：通常情况下，来电话者面对录音讲话都不太自然，所以语言往往很急促，三句两句话就完了。

这可苦坏了接听留言的主人，听多少遍都听不清留言者到底是谁，讲了些什么。

对于母语非英文的人，这种感觉会更深。

所以，以下这两段幽默干脆就首先告诉电话拨入者，我的Answer Machine不好使，你且慢慢来。

5) Hello, this is Sally's microwave. Her answering machine just eloped（私奔）
with her tape deck（磁带驱动器）, so I'm stuck with taking her calls. Say, if you want anything cooked while you leave your message, just hold it up to the phone.
6) Hello, you are talking to a machine. I am capable of receiving messages. My owners do not need siding（墙板，壁板）, windows, or a hot tub（浴盆）, and their carpets are clean. They give to charity（慈善团体） through their office and do not need their picture taken. If you're still with me, leave your name and number and they will get back to you.
7) Hi. I am probably home. I'm just avoiding someone I don't like. Leave me a message, and if I don't call back, it's you.
8) This is not an answering machine -- this is a telepathic（心灵感应术） thought- recording device. After the tone, think about your name, your reason for calling and a number where I can reach you, and I'll think about returning your call.
注：tone：与对第3）句beep 的注释含义完全一样，主人的Answer讲完以后，Answer Machine会发出一声beep, 这时候来电话者就可以开始留言了。

9) Hi, this is George. I'm sorry I can't answer the phone right now. Leave a message, and then wait by your phone until I call you back.
10) If you are a burglar(夜贼), then we're probably at home cleaning our weapons right now and can't come to the phone. Otherwise, we probably aren't home and it's safe to leave us a message.
11) You're growing tired. Your eyelids(眼皮) are getting heavy. You feel very sleepy now. You are gradually losing your willpower(毅力) and your ability to resist suggestions. When you hear the tone you will feel helplessly compelled to(感到无助而被迫做某事) leave your name, number, and a message.
12) Please leave a message. However, you have the right to remain silent. Everything you say will be recorded and will be used by us.
注：you have the right to remain silent：电影电视里警察出示逮捕令时常讲的一句话。

西方社会讲究人权，任何疑犯在未审判之前不得认为有罪，因而不能逼供、更不可拷打：他们有权保持沉默。

13) Hello, you've reached Jim and Sonya. We can't pick up the phone right now, because we're doing something we really enjoy. Sonya likes doing it up and down, and I like doing it left to right ... real slowly. So leave a message, and when we're done brushing our teeth, we'll get back to you.。