国际商务礼仪1(双语)参考PPT
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4. When you receive someone else’s business card you should
A. immediately pass them your business card B. look at the card and acknowledge it
5. When expressing thanks to a business client who has given you a gift, you should
◊ Analyze the concept of etiquette theoretically and recognize the characteristics of etiquette.
◊ Cultivate the cross-cultural awareness in business communication.
Test yourself（自我测试） ChLaOpGOter 1
Based on your understanding of business etiquette, judge the following situations and discuss in groups.
1. When you have a business meeting in the UK, you should
ChLaOpGOter 1
Why should we learn business etiquette?
Good manners are cost-effective because:
1. They increase the quality of life in the workplace 2. They contribute to optimum employee morale 3. They embellish the company image 4. They also play a major role in generating profit
A. get down to business straight away B. spend time eating and drinking and
getting to know each other
2. The most ill-mBiblioteka Baidunnered thing to do at a business meal is
1. What is your understanding of the quotation “Etiquette Is simply how persons’ lives touch one another”?
2. Why do we define etiquette as a powerful combination of manners and principles?
Succeeding in business today requires not only mastery of one’s job but also mastery of the common courtesies of give and take and of consideration for others. Put them to work today, and you will find that they will work for you in all your professional days to come.
LOGO
Chapter I
The Importance of Business Etiquette
商务礼仪的重要性
Objectives（学习目标）
ChLaOpGOter 1
After you have studied this chapter, you should be able to:
◊ Realize the necessity of learning business etiquette.
A. send an e-mail because it is faster and more efficient B. send a handwritten note
Preview (课前预习)
ChLaOpGOter 1
Before we learn this chapter, try to answer the following questions based on your own understanding and then read the text on your book carefully with these questions.
A. order a lot of food B. use a cell phone
Test yourself （自我测试） ChLaOpGOter 1
3. You have a meeting with a client but are expecting a call you should
A. turn your cell phone off B. tell your client you are expecting a phone call
3. How can you avoid betraying yourself or compromising your integrity and be polite at the same time?
The structure of the text ChLaOpGOter 1
Part 1 The Concept of Business Etiquette
“Whenever two people come together and their behavior affects one another, you have etiquette. Etiquette is not some rigid code of manners; it’s simply how persons’ lives touch one another.”
A. immediately pass them your business card B. look at the card and acknowledge it
5. When expressing thanks to a business client who has given you a gift, you should
◊ Analyze the concept of etiquette theoretically and recognize the characteristics of etiquette.
◊ Cultivate the cross-cultural awareness in business communication.
Test yourself（自我测试） ChLaOpGOter 1
Based on your understanding of business etiquette, judge the following situations and discuss in groups.
1. When you have a business meeting in the UK, you should
ChLaOpGOter 1
Why should we learn business etiquette?
Good manners are cost-effective because:
1. They increase the quality of life in the workplace 2. They contribute to optimum employee morale 3. They embellish the company image 4. They also play a major role in generating profit
A. get down to business straight away B. spend time eating and drinking and
getting to know each other
2. The most ill-mBiblioteka Baidunnered thing to do at a business meal is
1. What is your understanding of the quotation “Etiquette Is simply how persons’ lives touch one another”?
2. Why do we define etiquette as a powerful combination of manners and principles?
Succeeding in business today requires not only mastery of one’s job but also mastery of the common courtesies of give and take and of consideration for others. Put them to work today, and you will find that they will work for you in all your professional days to come.
LOGO
Chapter I
The Importance of Business Etiquette
商务礼仪的重要性
Objectives（学习目标）
ChLaOpGOter 1
After you have studied this chapter, you should be able to:
◊ Realize the necessity of learning business etiquette.
A. send an e-mail because it is faster and more efficient B. send a handwritten note
Preview (课前预习)
ChLaOpGOter 1
Before we learn this chapter, try to answer the following questions based on your own understanding and then read the text on your book carefully with these questions.
A. order a lot of food B. use a cell phone
Test yourself （自我测试） ChLaOpGOter 1
3. You have a meeting with a client but are expecting a call you should
A. turn your cell phone off B. tell your client you are expecting a phone call
3. How can you avoid betraying yourself or compromising your integrity and be polite at the same time?
The structure of the text ChLaOpGOter 1
Part 1 The Concept of Business Etiquette
“Whenever two people come together and their behavior affects one another, you have etiquette. Etiquette is not some rigid code of manners; it’s simply how persons’ lives touch one another.”