IHG洲际酒店集团员工个人发展计划指南

Employee prepare own PDP base on performance feedback 员工根据绩效反馈结果，准备其PDP
Manager prepare for the PDP meeting 经理准备进行PDP会谈 Conduct PDP meeting and agree on plan 主持PDP会谈并达成一致 Implement the Plan 实施计划
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Employee‟s Responsibilities 员工责任
• • • • • • • • • • • • • • • • Take ownership and accountability for your development & growth 对自身发展承担责任和义务 Think about your career aspiration 考虑自身职业理想 Know your strength and gaps 了解自身优势和差距 Seek feedbacks from manager, peers, and subordinate 主动获取上司、同僚和下属的反馈 Prepare your PDP 准备自己的PDP Discuss your PDP with your Manager 和上司讨论自己的PDP Implement your PDP 实施自己的PDP Ask for support and seek feedback continuously 持续寻求支持并听取反馈
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Agenda 日程 • Review feedback from our people • 回顾来自员工的反馈建议 • PDP Process • PDP流程 • Manager‟s Responsibilities • 上司的责任 • Employee‟s Responsibilities
• 员工的责任
Personal Development Planning 个人发展计划
Feb. 2010
Room to Grow － 成长的空间
You will have the opportunity to develop for your current and future roles. 你将得到针对目前和未来职责的发展机会
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Planning for success 为成功计划
Personal Development Plan
Name: Position: Last updated:
1. My Career Aspirations :
Move to new role If you have selected ‘move to new role,’ please describe the type of role you are looking for: Timeframe: Mobility:
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• •
上司对员工发展的切实关注
Lack of opportunity to grow in my property 酒店内的发展机会欠缺
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From a manager point of view, what are the biggest challenges in helping our people to prepare their PDP? 上司在帮助员工准备PDP时面临的最大挑战 • Cost of time, money, and resources in people‟s development • 时间、金钱和员工发展所需的各类资源
• To have more integrated approach and communication on talent management process
• 有关精英管理流程更为全面完整的方案和沟通资讯 • More focused and structured in HIPO development
• MΒιβλιοθήκη Baidunager‟s knowledge and ability to help our people in the process
• 上司帮助员工PDP所需的知识和能力 • Manager lack of commitment • 上司对PDP缺乏认可和投入
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Why our people don‟t feel we are focusing on their development? 员工为何感受不到我们对其发展的重视?
• How to review the progress of employees‟ PDP effectively &conveniently?
• 如何方便有效地评估员工PDP进程
• Emphasis on tracking and following up
• 追踪进展，重视落实
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What else the Corporate Office can do to help your hotel improve in this area? / 公司还有哪些事项可帮助酒店提升PDP表现?
Step 3
My Actions - What I’ll do, who will be involved and when + what support/resources are needed for each area
Step 4
Keeping Myself on Track My success milestones that will help me review my progress
• •
My knowledge and ability to complete the PDP form 完成PDP表格所需的知识和能力
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• •
Find right development activities for my improvement
寻找针对改进的恰当发展行动 My Manager‟s genuine interest in people‟s development
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My Career Aspirations 我的职业理想
• • • • • • • • • •
What I want to do in the future? 我未来想从事什么职位? Time frame? 时间表？ Mobility? 是否愿意迁移？ Realistic? 切合实际？ If I stay in current role, how I want to see myself being more effective 如果依然从事现职位，任何使自己更加有效？
• Structured promotion/transfer policy committed by owners
• 标准化的升职/调岗政策且获业主认可 • A platform for hotels to share best practice in development planning. • 建立酒店间可分享有关发展计划最佳做法的沟通平台 • A development resources booklet for our people to refer to when preparing their development plan such as “Successful Manager Handbook” published by PDI • 提供在准备发展计划时用作参考的小册子，如PDI出版的“成功经理手册”
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Manager‟s Responsibilities 上司的责任
• • • • • • • • • • • • • • Deliver our commitment – room to grow 遵守承诺 – 发展的空间 Know people‟s career aspiration 了解员工的职业理想 Know people‟s strength and gaps 了解员工的优势和差距 Spend time to discuss employee‟s PDP 花时间与员工讨论其PDP Provide suggestions on development method and activities during PDP meeting 在PDP会谈中提供关于发展方式及活动的建议 Provide necessary support for your people to implement their development plan 在员工实施发展计划时向其提供必要的支持 Provide continuous feedback 持续提供反馈
2. My Personal Development Plan: Step 1
My Target - What I am going to focus my development on?
Step 2
My Success - What will it look like when I’ve successfully developed these areas?
• 在高潜力员工发展方面更具针对性和系统性
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Process 流程
Steps / 步骤
HR organize and conduct training to managers and employees HR组织开展针对经理和员工的培训
Who /何人负责
HR 人力资源部
When/何时完成
February / 2月
Employee 员工
Manager 经理 Manager & Employee 经理和员工 Employee with support by manager 员工实施，经理支持
March / 3月
March / 3月 March / 3 月
Onwards / 3月之后
Everyone has development need and should have a development plan 各人皆有其发展需求，应有相应发展计划 Employee owns his/her development. Manager provides support. 员工对其自身发展负责，经理则需提供支持
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What do you like to see most in this training? 在此次的培训中，我们希望看到..?
• Talk about more on-the-job activities • 更多讨论在岗工作活动 • Ways or approaches to learn to improve their shortages/weakness. • 改进员工弱项的学习方法和途径 • Have more real cases and examples on how PDP link to performance • 运用更多真实案例来阐述PDP与绩效之间的联系
• • • • • • • • • • • •
No PDP Meeting 没有PDP会谈 Lack of follow up for individual‟s PDP 对员工PDP缺乏落实 Turnover of middle managers breaks the process 因中层经理流动而导致的进程终止 PDP not link with people‟s promotion in the hotel PDP和员工升职之间缺乏关联 People thought promotion and salary increase is more important than personal development 相对个人发展，员工认为升职和加薪更重要 People thought PDP is “attending training”, but a lot of time, it is not the most effective way 员工将PDP等同于“参加培训”，其实很多时候培训并非最有效途径
• Development Planning Guidelines and Examples • 发展计划的指引及实例
• What the next?
• 下一步?
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From an employee point of view, what are the biggest challenges in preparing their PDP? 员工在准备其PDP时面临的最大挑战