职场礼仪英文ppt培训讲学
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职场礼仪英文ppt
篇一:职场礼仪ppt
职场礼仪ppt
着装基本原则:
(1)tpo原则
time—时间:着装与季节、时令相符;
place—地点:着装与所处位置、场所、环境相符;
occasin --场合:着装与特定场合和气氛相和谐;(正式场合、社交场合、休闲场合、喜庆场合、悲伤场合)
(2)pas原则
profession--职业age--年龄status---地位
着装要考虑不同职业、年龄和地位的差异。
(3)整体性原则
与自己的体型、容貌、肤色等因素和谐;
篇二:礼仪英语Courtesy English
Chapter 1. Courtesy English
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Good morning Good afternoon Good eveningWelcome backHi 早上好下午好晚上好欢迎回来嗨Hello How do you do? How are you?Fine, thank you, and you? 你好你好你好吗?很好,谢谢,你呢?Fine, thanks, and you? Good-byeGood nightGood-bye for now 很好,谢谢,你呢?再见晚安再见It was nice to see you again. Have a good evening See you was nice seeing you. 很高兴又见到你。晚上愉快。回头见。很高兴见到你。Have a good weekend Have a safe trip Have a good day Hope to see you again 周末愉快。一路平安。祝您愉快。希望再见到您。Thank you for coming Look forward to seeing you again 感谢光临。盼望再见到您。
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Listen to the guest and then fill the gap in each sentence. The guest’The staff’The guest will He’next time he comes.
? Staff : Good morning. Mr. Smith. How are you today>? Guest: Good morning. Jane. I’m fine, thanks, and you? Staff : I’m fine too. Are you checking-out today? Guest: yes, I think so Staff : Did you enjoy your stay here? Guest: Yes, I did.
Staff : I hope our service is to your satisfaction
Guest: Sure. I’
m very pleased with everything here.
Staff : Thank you. I wish you a nice trip home and look forward to seeing you again. Guest: Thank you. I’ll definitely come to the Sheraton next time I’m in Tianjin.
Find a partner and play the roles of the staff and the guest who will be on
holiday soon.
The more I study, the more I know. The more I know, the more I forget. The more I forget, the less I know. So why study?
My name is John SmithIt’s nice to meet you. It’s nice meeting you. 我叫约翰.史密斯。很高兴见到您。很高兴见到您。I’m Mary Copper I’m pleased to meet you I’m glad to meet you. 我叫玛丽.库伯。很高兴见到您。很高兴见到您。Let me introduce you to John SmithI’d like to introduce you to Mary Copper. 我把你介绍给约翰.史密斯。我想把你介绍给玛丽。I’d like you to meet Mr. Thomson. I don’t think we’ve met before 希望你认识一下托玛斯先生。我想我们以前没见过。Have we met before?You’re new here, aren’t you? 我们以前见过面吗?你是新来的,对吗?
TALKING TO THE GUEST:
Staff : Good morning, sir, May I
know your name? Guest: Certainly. My name is John Smith Staff : Would you please spell your last name? Guest: Sure. P-a-r-k-I-n-s-o-n, Parkinson.
Staff : How do you do Mr. Parkinson? Welcome to our hotel Guest:
How do you do? Very nice to meet you.
Staff : Hope you’ll enjoy you stay here. Guest: I think I will Staff : See you later. Guest: See you.
Introduce yourself to a partner.
Put in articles where needed.
A: Would you like cold milk?
B: Yes, please. I’glass of beer if you’ve got it. A: I’kitchen. Yes, there’s ’t cold
B: Never mind. piece of ice in it? A: Sure. There is quite a lot in
No pain no gain. As busy as a bee. Hand and foot.
As proud as a peacock. As hungry as