酒店服务指南

酒店服务指南

Service Directory

(店标)

铜仁清水园酒店

总经理致词

尊敬的宾客：

欢迎阁下光临通道城东大酒店。

城东大酒店酒店全体员工感谢阁下能下榻本酒店。衷心希望我们的服务能给阁下留下一段舒适、难忘、愉快的回忆。

为方便阁下了解本酒店的各项设施及服务，特编制此<<服务指南>>以供参考。如需进一步咨询，请拨打内线“8888”与酒店总台当日值班接待员联络。

本酒店将以“热情、礼貌、快捷、周到”为各位宾客提供服务，相信酒店全体员工用最大努力及最好服务、令阁下有一段宾至如归的感受。

预祝阁下居住愉快！

General Manager Speech

Dear Guests:

Welcome to ChengDong hotel.We expect that our excellent facilities and super services will surely be to your satisfaction and will make your stay in TongDao a memorable one.

To enable you to get familiar with our facilities and services, we have designed this Service Directory to provide you a brief and clear information. If any further assistance is needed, please contact our Duty Assistant Manager at Extension“8888”.

We always welcome you with our considerate hospitable and caring service.

General Manager of Q-S Garden Hotel：

目录

CONTENTS 通道旅游简介

BRIEF INTRODUTION OF TONGDAO TOUR 酒店服务

HOTEL SERVICE

酒店餐饮和酒吧

DINING AND BARS IN HOTEL

防火措施

FIRE PRECAUTIONS

保安措施

SECURITY PRECAUTIONS

电话指南

TELEPHONE DIRECTORY

房间配备及赔偿

guest room TO DEPLOY and compensate

通道旅游简介

铜仁山水幽奇，风景秀丽，其妖美芳华令人沉醉。佛教名山梵净山，通天一柱，气贯寰宇；九龙洞，曲径幽幽，让人通体舒坦，耳目清新；东山寺，兀立于城内锦江之滨，恰似一名忠诚的卫士日夜守护着美丽的山城，山上怪石嶙峋，古木参天，亭台楼阁，典雅壮观。登临眺望，江河玉带，城池飞花，锦江春色，尽收眼底；文笔峰、架梁山东西相对，竞相争辉；久负盛名的水晶阁周围，锦江三面环抱，恰如一弯新月，更有古柏苍劲，藤萝扫地，浮苍滴翠，郁郁葱葱。

铜仁城区为锦江分而为三，三镇之间众多桥梁点缀，似长虹卧波，又如新月出岫。锦江支流大小江交汇处，水面宽阔，碧蓝如镜，江心一巨石突兀而起，如中流砥柱，为市内一大自然奇观。相传元时有渔人在江中拾得三尊铜佛，置于石上，谓之"铜人"，"铜仁"之名由此而来。春暖花开时节，两岸绿柳飞絮，日影婆娑，泛舟江上，恍若置身画中，乐而忘返。

铜仁虽居西南山区，然铁路纵横，公路网布，航道通畅，交通可谓便捷。这里山野幽深，土特产品奇特珍贵，具多年天地造化之灵气，天麻、杜仲、弥猴桃为不可多得的纯天然保健滋补珍品；铜仁社饭、铜仁豆腐干、油炸粑等铜仁地区的风味小吃，别具西南民族特色，口感微酸辣，闻之口生津，健脾开胃，养生葆颜，食之欲罢不能。

酒店服务

HOTEL SERVICE

前台收银

设于大堂，提供24小时帐项查询和结账服务。营业时间为每天二十四小时。查询请接内线“8888”与前台联络。

FRONT OFFICE CASHIER

24 hours for account and payment information, please contact the Front Desk at Extension “8888”, for safety deposit arrangement, use our safety deposit facilities at the Front Desk.

退房时间

酒店退房时间为下午13:00时，如需延至十八时前退房则加半天房租。若十八时后退房，则作全天收费计算。

CHECK-OUT TIME

Our normal check-out time is before 13:00 noon. If you wish to delay your departure, an additional 50% of the rack daily room rate will be charged for extended check-out before 18:00 hours. For delayed

departures ，After 18:00, a full day rate shall apply.

房卡服务

请阁下妥善保管房卡，若不慎遗失房卡，请立即告知总服务台，以便及时更改权限，退房时请您将房卡交回总服务台。

ROOM KEY CARD

Please take good care of your room key. If lost, inform the front-

desk immediately in order to change the pin number promptly to ensure security, please return the key card to the front desk when checking out.

订房

阁下需预订房间或延长住宿天数，请接内线“8888”与前台接待联络。

ROOM RESERV ATION

For future reservation. please contact Reservation Department through our Hotel Reception Desk at Extension “ 8888 ”.

饮用开水