城市轨道交通客运服务英语(第2版)Unit-1Metro-Introduction
轨道英语(Unit1-Unit2)
Dialogue 1 p;Excuse me! 打扰一下。 c;Yes？ 有什么可以为您效劳的吗？ p;Which train is bound for Shanghai,please? 请问去上海坐那趟车？ c;You can take Traian 1598. 您可以乘坐1598次列车。 p;What time is the train due to leave？ 这趟车什么时候开？ c;It departs at 17;13. 17点13分。
Unit 2 At the Book Office 第二单元 在售票处 p=Passenger 乘客 c=Clerk 客运员 （Some passengers are getting tickets.一些乘客正在买票。） Dialogue 1 c;Hello,can I heip you? 您好，能为您效劳吗？ p;I’d like to book a first class berth ticket on T180 to Jinan for the day after tomorrow. 我要订一张后天去济南的T180次的软卧票。 c;Would you take an upper berth?That’s the only one left .上铺行吗？只有一个上铺了。 p;Yes,of course.How much is it? 好的。多少钱？ c;Two hundred and eighty-five yuan,please. 285元。 p;Here you are. 给您钱。 c;Thank you.Here’s your ticket ang the change.Please check it. 谢谢。这是您的车票和找的零钱。请检查一下。 p;Thank you. 谢谢。 c;With pleasure. 不用谢。 Dialgue 2 c;Hello,what can I do for you? 您好，能为您效劳吗？ p;I want to buy tow tickets to Shanghai for today. 我想要买两张今天去上海的票。 c;Sorry,today’s tickets are all sold out. 对不起，今天的票都卖完了。 p;May I book the tickets for tomorrow? 我 车站篇 Unit 1 At the Information Office 第一单元 在问讯处 P=Passenger C=Clerk (At the information office some passengers are asking for information. 一些乘客正在问讯处问讯）
轨道交通英语口语Unit 1-问讯处
车站大厅-station hall/station lobby 问讯处-information office 售票厅-ticket office 候车室-waiting-room/hall 母婴候车室-waiting room for infants and their mothers 贵宾室-VIP room 行李托运处-luggage service 小件寄存处-luggage storage office 检票口-boarding gate
P：Excuse me！ 打扰一下 C：Yes？ 有什么可以为您效劳的吗？ P：Which train is bound for Shanghai,please？ 请问去上海坐哪趟车？ C：You can take Train 1598. 您可以乘坐1598次列车。 P：What time is the train due to leave? 这趟车什么时候开？ C：It departs at 17:13. 17:13分
oneyuan车站大厅stationhallstationlobby问讯处informationoffice售票厅ticketoffice母婴候车室waitingroom贵宾室viproom行李托运处luggageservice小件寄存处luggagestorageoffice检票口boardinggate
P：Is their the Inquiry Office? 这里是问讯处吗？ C：Yes, it is . What can I do for you ？ 是的，我能为您做些什么？ P：May I have a platform ticket? 我可以买张站台票吗？ C：Do you want to meet someone? 您是要接人？ P：Yes. How much shall I pay for the platform ticket? 是的。站台票多少钱？ C：It’s one yuan . 一元钱
轨道交通英语 路线
第十九页，共23页。
1.1 Route
C. Translate the following sentences into Chinese.
1. I’ll show you the way on the map.
Science Center.
2. From Martin Luther King Jr. Blvd. at Vermont Ave.
(Avenue) to Exposition Blvd.
第五页，共23页。
1.1 Route
II. Situational Dialogs
Dialog 1
It's John’s first visit to Shanghai and he wants to visit a friend by subway. He’d like to know how to ride on the subway.
then close the book. Try to speak out aloud the transfer stations between the different lines, and compete with your partner to see who can remember more. 2. Suppose you are an employee at a Metro station, and your partner wants to know the route from Shanghai University to Songjiang University Town. Create a
城市轨道交通客运服务英语 unit 2 Getting to Know the Metro Facilities
Hong Kong Mass Transit Railway (MTR)
Guang zhou Metro
Dialogue A What do you know about a subway?
Dialoge A
Mr. Smith: At first glance, a metro is just like a train that runs through a tunnel, is it right? Lily: Yes, you are right. Actually it consists of many parts. Mr. Smith: I see. There are some seats, poles and straps inside a metro train, and some information boards and signs, entrances and exits in a metro station. Lily: Do you see Platform Screen Door (PSD), escalators, elevators, Automatic Gate Machine (AGM) and the Ticket Vending Machine (TVM) on this station? Mr. Smith: Yes, I see them. Can you tell me what‟s the function of a Automatic Gate Machine? Lily: Well, Just put your ticket here and then the gate will open after a „beep‟ sound. Go through it and you can get in to take the train. Mr. Smith: It‟s an amazing machine, isn‟t it? Lily: Yes, absolutely.
城市轨道交通客运服务英语第2版
have to choose the nearest way to take. David : Is the fare distanced-based? Mr. Zhang: No, the total fare is 2 RMB except for the Airport Express. David: So it is very important to see the guide sign பைடு நூலகம்hen I take subway. Mr. Zhang: Right. You can also ask the staff on the platform. They will help
Unit 1 Metro Introduction 地铁概述
Unit Aim
You will be able to • Remember some words about metro. • Introduce the metro service in your
own city by searching different materials. • Know the metro from all over the world. • Search metro information by different means (internet, books or magazines) Advised Hours • 4 class hours
城市轨道交通客运服务英语第二版答案
城市轨道交通客运服务英语第二版答案1、The teacher asked him to practice playing the piano _______. [单选题] *A. often as possibleB. as often possibleC. as possible oftenD. as often as possible(正确答案)2、Be careful with the knife. You may hurt _______. [单选题] *A. himselfB. ourselvesC. myselfD. yourself(正确答案)3、—What do you think of Animal World? —______. I watch it every day.（）[单选题] *A. I don’t mind it.B. I like it.(正确答案)C. I can’t stand it.D. I don’t like it.4、You have been sitting on my hat and now it is badly out of（）. [单选题] *A. dateB. shape(正确答案)C. orderD. balance5、—Tony, it’s cold outside. ______ wear a jacket?—OK, mom.（）[单选题] *A. Why not(正确答案)B. Why don’tC. Why did youD. Why do you6、9．—Will there be more cars in the future?—________. [单选题] *A．See youB．Well, I'm not sure(正确答案)C．You're welcomeD．Thank you7、She talks too much; you’ll be glad when you’re free of her. [单选题] *A. 与她自由交谈B. 离开她(正确答案)C. 受她的控制D. 与她在一起8、There _______ some milk in the glass. [单选题] *A. is(正确答案)B. areC. haveD. has9、36．The students will go to the Summer Palace if it __________ tomorrow. [单选题] * A．won’t rainB．isn’t rainingC．doesn’t rain (正确答案)D．isn’t rain10、It is my _______ to meet you here. [单选题] *A. pleasure(正确答案)B. pleaseC. pleasedD. pleasant11、The office building will be _______ a library. [单选题] *A. turned onB. turned upC. turned into(正确答案)D. turned off12、These two films are very interesting. I like them _____. [单选题] *A. eitherB. neitherC. allD. both(正确答案)13、_____ of the teachers in this district are women teachers. [单选题] *A. Four fifthB. Four fifths(正确答案)C. Fourth fifthsD. Four five14、The teachers don't make us wear a school uniform and we can wear _____ we like. [单选题] *A. anyB. thatC. asD. what(正确答案)15、As soon as he _______, he _______ to his family. [单选题] *A. arrived, writesB. arrived, writtenC. arrived, wrote(正确答案)D. arrives, write16、You should finish your homework as soon as possible. [单选题] *A. 赶快地B. 尽能力C. 一...就D. 尽快地(正确答案)17、—I can’t always get good grades. What should I do?—The more ______ you are under, the worse grades you may get. So take it easy!（）[单选题] *A. wasteC. stress(正确答案)D. fairness18、For the whole period of two months, there _____ no rain in this area. Now the crops are dead [单选题] *A. isB. wasC. has been(正确答案)D. have been19、A little learning is a dangerous thing, _____ the saying goes. [单选题] *A. likeB. as(正确答案)C. withD. if20、87．—Could you? ? ? ? ? ? me the way to the nearest hospital?—Sure. [单选题] *A．askB．tell(正确答案)C．talk21、Mrs. Green has given us some _______ on how to study English well. [单选题] *A. practiceB. newsC. messagesD. suggestions(正确答案)22、It was _____the policeman came_____the parents knew what had happened to their son. [单选题] *A.before…asB. until…whenC. not until…that(正确答案)D.until…that23、3．Shanghai is my hometown. It’s ________ China. [单选题] *A．nearB．far away fromC．to the east ofD．in the east of(正确答案)24、—When are you going to Hainan Island for a holiday? —______ the morning of 1st May.（）[单选题] *A. InB. AtC. On(正确答案)D. For25、______ my great joy, I met an old friend I haven' t seen for years ______ my way ______ town. [单选题] *A. To, in, forB. To, on, to(正确答案)C. With, in, toD. For, in, for26、They took _____ measures to prevent poisonous gases from escaping. [单选题] *A.efficientB.beneficialC.validD.effective(正确答案)27、—______some nice crayons. I think they are ______.（）[单选题] *A. Here is; Betty’sB. Here are; BettyC. Here is; BettyD. Here are; Betty’s(正确答案)28、Some students are able to find jobs after graduation while _____will return to school for an advanced degree. [单选题] *A. otherB. anotherC. others(正确答案)D. the other29、Now he is _______ his homework. [单选题] *A. busyB. busy with(正确答案)C. busy with doingD. busy does30、Mom is making dinner. It _______ so nice! [单选题] *A. smells(正确答案)B. tastesC. feelsD. sounds。
城市轨道交通客运服务英语(第一章)Metro Basic Knowledge 通识篇
Ⅰ. Look and match.
elevator escalator stairs
ticket vending machines (TVM) platform screen doors (PSD) platform
door frame metal detector (DFMD) station control room automatic gate machines (AGM)
Task 1——知视角
5. The deepest subway in the world is in North Korea. 朝鲜平壤市地铁，由于地质的原因，路线和车站都离地七八十米深，最深的达200米左右， 是世界上埋深最深的地铁。 6. The most beautiful subway in the world is in Moscow. 莫斯科地铁被公认为是世界上最漂亮的地铁，享有“地下的艺术殿堂”之美称。莫斯科地铁 系统由14条线路组成，总长度为360千米，共有212个车站，其中44个被列入文化遗产，40多个 地铁站是建筑古迹。每一个地铁站都有着独特的造型和风格，典雅华丽，值得探寻。 7. The cleanest subway in the world is in Singapore. 新加坡地铁是世界上最干净的地铁。新加坡地铁更像一个商场，无时无刻都有保洁人员来打 扫卫生，而且通过新加坡政府的宣传，新加坡人普遍十分注重环境卫生，在地铁上基本不会有人 制造垃圾，就算有垃圾也会马上被地铁工作人员打扫干净。
/ˈwɜːkləʊd/
9. thanks to
10. constantly /ˈkɒnstəntli/
11. update
/ˌʌpˈdeɪt/
adj. 实惠的；经济的 adv. 主要地
城市轨道交通客运服务英语(第2版)Unit-1Metro-Introduction
Unit Aim
You will be able to • Remember some words about metro. • Introduce the metro service in your
own city by searching different materials. • Know the metro from all over the world. • Search metro information by different means (internet, books or magazines) Advised Hours • 4 class hours
4) High frequency
5) Independent from other traffic
How is it different from bus? Fill in the chart .
characteristics 1).capacity
subway
bus
great
not bad
2).frequency
Please list as many as countries and cities with metro systems in the world.
Part A Part B Part C Part D Part E
Please list as many as countries and cities with metro systems in the world.
last year. David : Is it convenient to take the subway in Beijing? Mr. Zhang: I think so. There are so many interchange stations. You only have
《城市轨道交通专业英语》 Part1
Class Hour
2 hours
标
Unit1 Service Awareness
题 八
Section A Sentence
Question: What is service awareness? How to improve service awareness?
Service awareness is related to peoples personnel quality. There is some proper training for people to improve their service awareness. Service awareness is the foundation of service technique and customer satisfaction. With service awareness and mutual understanding, this kind of problem can be easily solved.
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城市轨道交通专业英语
标
Part 1 Service
题 八
Unit 1 Service Awareness Unit 2 Self-Control Unit 3 Teamwork
标
Unit1 Service Awareness
题 八
“I can put in my fridge immediately after I get home.”The scholar said.
城市轨道交通客运服务英语——第三章 Names of Basic Metro Facilities
Ⅰ Practice and Learn
Mini Talks
2. A Ticket Vending Machine （TVM） A:Excuse me, Sir. Where could I buy a ticket? I haven t seen any officer selling ticket here. B:You can buy a ticket from the ticket vending machine over there. A:Thanks! Pardon me, where is the ticket vending machine? B:Go along this corridor, and you will see the machine on your left. A:Thanks! Have a good day!
Ⅰ Practice and Learn
Mini Talks
4. Keep off the Platform Screen Door （PSD） on a Platform A:Hey, George, keep off the screen door and stand back the line. B:Alright, thanks Father! I didn，t pay attention to the line. A:When you are on a platform, you should take care and comply with the rules. B:Father, you are right. I know it is dangerous. A:Then do you know the function of a platform screen door? B:Surely. It protects the passengers from falling down. A:That，s right.
城市轨道交通客运服务英语试卷2
Test II I. Translate the following items into Chinese(20%).1．construction 2．charge 3．project 4．subway 5．direction 6．swipe 7．stripe 8．coin-return 9．broadcast 10．breakings 11．fasten 12．seat belt 13．assistant 14．slippery 15．identity card 16．refund 17．electronically 18．purchase 19．luggage 20．lockerII. Briefly answer the following questions (20%).1．Could you say something about red road signal?2．Could you say something about Morse Code?3．How do you understand Chinese Train Control System?4．What is Automatic Train Protection (ATP) system?5．What kinds of railroad vehicles do you know?III. Choose the best words to complete the following sentences(20%).（1）The running process of a train is the process of the equipment in the train.（2）TAP is a system to prevent theof the trains.（5）are the symbols in the sea.（6）Trains should run carefully when they are in the .（7）The driver in a train should the signals every minute.（8）When there is a rid light, the drivers should their trains.( 9 ) i s a railway system in which trains travel along a track consisting of a single rail, usually one placed high above the ground.（10）Railroad is very important to the sustainable operation of railway transport.IV. Translate the following text into Chinese (20%).1.Does on the Internet have unrestricted ticket business processing time? Please do not do the business such as to handle, change, or refund your ticket by the site of later than 30 minutes before the train is leaving; Or you can do the business within 30 minutes before under the help of a staff at the ticket window. In the website, for "change of destination station" service, please do not be later than 48 hours before the train is leaving.2.Rail transport is a means of conveyance of passengers and goods on wheeled vehicles running on rails, also known as tracks. In contrast to road transport, where vehicles run on a prepared flat surface, rail vehicles are guided by the tracks on which they run. Railroad systems are complicated, mainly consisting of nine parts, and they are electrical circuits, railway tracks, railway stations, electricity supply, communications, signals, vehicles, railway control, and maintenance.V. Answer the following questions in details(20%).1.Illustrate the components of a rail system.2.From your perspective, talk about the future of railroad traffic.Answers to Test III. Translate the following items into Chinese(20%).1．建设2．收费3．项目，工程4．地铁5．方向6．划（卡）7．条，长条8．找零处9．广播10．刹车11．系紧12．安全带13．乘务员14．（道路）滑的15．身份证16．退款17．电子的18．购买19．行李20．寄存箱II. Briefly answer the following questions (20%).1．A red permissive signal means stop and proceed. After stopping the train can proceed at restricted speed until a more favorable signal is reached. But a red absolute signal means stop -and stay stopped. The only way to pass a red absolute signal is with the dispatcher's verbal permission or, in rare circumstances, under the protection of a flagman.2．Morse Code is also called as wireless telegraphy. It was invented by Guglielmo Marconi in 1895. Some people believe that the Morse Code is the earliest broadcasting communicating signal used in the train.3．The Chinese Train Control System is a train control system used on railway lines in People's Republic of China. CTCS is similar to the European Train Control System (ETCS). It has two subsystems: ground subsystem and onboard subsystem. The ground subsystem may based on balise, track circuit, radio communication network (GSM-R), and Radio Block Center (RBC). The onboard subsystem includes onboard computer and communication module.4．ATP can also refer to automatic train protection systems in general, as implemented in other parts of Europe and elsewhere. Automatic Train Protection (ATP) means either of two implementations of a train protection system installed in some trains in order to help prevent collisions through a driver's failure to observe a signal or speed restriction.5．There are many kinds of railroad vehicles, and trains are only one of these kinds. High-speed rails, monorails, light rails, maglev trains and metros are all railroad vehicles.IV. Translate the following text into Chinese (20%).网站互联网购票业务办理时间有无限制？在网站办理购票、改签、退票等业务，请不晚于开车前30分钟；在开车前30分钟之内的，请到车站售票窗口办理。
城市轨道交通客运服务英语(第三章)In the Subway Station 站内篇
8. ___n_e_x_t__to__
9. o__n_/__a_t_t_h_e_c__o_r_ner
10. __r_e_s_t_r_o_o_m___
11. _____e_x_i_t ____
12. _t_r_a_n_s_f_e_r__ 13. _g__o_u__p_s_ta__ir_s__/ _d_o_w__n_s_t_a_i_rs
2. Use the map of Beijing Subway System below to practice helping
ቤተ መጻሕፍቲ ባይዱ
passengers get the best way to their destinations with your partners.
Here is an example for your reference.
P:( Excuse me ), sir? S:Yes? Can I help you? P:I’d like to go to Xidan Station. Would you please tell me how to get there? S:( Sure ). You can take Line 10 and get off1 at Guomao Station which is a transfer station.
Task 1——知视角
城市 广州
上海
景点
中文名称 鲁迅纪念馆
黄埔军校 东方明珠 广播电视塔
蓬莱公园
英文名称 The Lu Xun Memorial Hall
Whampoa Military Academy
The Oriental Pearl Radio & TV Tower
城市轨道交通专业英语 第2版 教学课件 ppt 作者 李建民
3.RMB 1,000 yuan.
4.One way ticket: Price RMB 3 yuan for Line 1, Line2,and Line 5.
5. Sorry for the inconvenience brought to you.
6. Thank you for your cooperation.
返回
1. The last train for [station] departs at [number]:[number] hours. The train to [station] has departed. The train arriving at the platform towards [station] will not carry passengers. 句中for [station]，to [station]，towards [station] 功能相同， 均译为开往【车站】的列车。 2. When you get out from the platform, you can see the sign of ’’Exit’’ instruction overhead at either end of the platform and choose one exit according to the information concerning the exit and its surrounding buildings as shown on the sign. 句中get out 意思是“出来、出去”。 at either end of the platform 站台的任一端，即站台各端。concerning the exit and its surrounding buildings as shown on the sign 做定语修饰the
城市轨道交通客运服务英语 unit 1 Enjoying Colorful Metro
Warm Up
DialogueA
DialogueB
Exercise
Fun Time
WARM-UP
Look at the following metro pictures, and try to guess where they are located?
Beijing
Paris
北京
巴黎
Hong kong
1.What speed can the fastest subway reach?
Words & Phrases Activity 5
The fastest subway could run up to 128 ___________________________________ kilometers per hour. ___________________________________ 2.Is the train unmanned in France Lille?
Words & Phrases
Activity 1
Activity 2
Activity 3&4
running line? No, it doesn't.The subway with the _____________________________________ longest running line is in New York _____________________________________ currently. _____________________________________
Unit1 Enjoying Colorful Metro
OBJECTIVES
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2).frequency
3). space 4). Mode of running 5). speed
high
low
underground ground rail fast road slow
1. There+ be 句型 • There are 14 lines in Beijing Subway now. • There are many modern machines in subway station, such as AVM, ATM, AGM, PSDs, CCTV, etc. 2. Adjective (adj.) 用来描述事物 • Beijing Subway is modern, fast, safe, punctual, convenient and comfortable. • During the rush hour, it is crowded and uncomfortable. • All the staff members are warm-hearted, careful and friendly.
4) High frequency 5) Independent from other traffic
How is it different from bus? Fill in the chart . characteristics 1).capacity subway great bus not bad
Part A
Part B
Part C
Part D
Part E
Please list as many as countries and cities with metro systems in the world.
Part A
Part B
Part C
Part D
Part E
Top 10 Metros in the world
• 1. The earliest and biggest subway in the world is in London. • 2. The shortest subway in the world is in _Turkey__. • 3. The most convenient subway in the world is in _Moscow_. • 4. The most luxury subway in the world is in __Paris_. • 5. The deepest subway in the world is in ___South Korea_. • 6. The cheapest subway in the world is in _Moscow_. • 7. The cleanest subway in the world is in Singapore_. • 8. The busiest subway in the world is in __Tokyo___. • 9. The longest subway in the world is in __New York__. • 10. The most frequent subway in the world is in Hong Kong_.
Part A
Part B
Part C
Part D
Part E
(David is from America. He is talking about the Beijing Subway with Mr. Zhang. ) David : Oh, what a beautiful subway station! Mr. Zhang: Yes. This is the BEITUCHENG Station of Line 10. Welcome to Beijing. David : It’s my great pleasure to take subway today. It’s amazing. Mr. Zhang: This is the new line that is built for the Olympic. David : How many lines are there in the Beijing Subway now? Mr. Zhang: Altogether 14 lines. And five lines are newly opened at the end of last year. David : Is it convenient to take the subway in Beijing? Mr. Zhang: I think so. There are so many interchange stations. You only have to choose the nearest way to take. David : Is the fare distanced-based? Mr. Zhang: No, the total fare is 2 RMB except for the Airport Express. David: So it is very important to see the guide sign when I take subway. Mr. Zhang: Right. You can also ask the staff on the platform. They will help you. David: Okay. Thank you very much. Bye.
Please list as many as countries and cities with metro systems in the world.
Part A
Part B
Part C
Part D
Part E
Please list as many as countries and cities with metro systems in the world.
Unit 1 Metro Introduction 地铁概述
Unit Aim
You will be able to • Remember some words about metro. • Introduce the metro service in your own city by searching different materials. • Know the metro from all over the world. • Search metro information by different means (internet, books or magazines) Advised Hours • 4 class hours
Please introduce the subway in your own city from different aspects. 1. lines: 2. Stations: 3. Interchange stations: 4. Equipment: 5. Vehicles: 6. Staff: 7. Service: ……
Part A
Part B
Part C
Part D
Part E
1.
Please list all the words with the same meaning of subway._______________________________ _________________________________________ Metro, underground, tube, light rail transit, _________________________________________ elevated, rapid transit, etc. _________________________________________ _________________________________________ 2. What’s the characteristic of subway? ________________________________________________ 1) A railway system ________________________________________________ ___________________________ 2) In an urban area ________________________________________________ __________________________________ 3) High capacity
Part A
Part B
Part C
Part D
Part E
New Words and Expressions 1. amazing 2. line 3. convenient 4. interchange station 5. choose
Part A
Part B
Part C
Part D
Part E
Supplementary materials
Subway in the world