02.04外贸函电试题及答案

外贸函电考试题库及答案

外贸函电考试题库及答案外贸函电是指在国际贸易中，买卖双方或其代理人之间就商品交易、合同履行、结算、运输、保险等事项进行沟通的书面文件。

以下是外贸函电考试题库及答案的示例内容：# 一、选择题1. 外贸函电的主要作用是什么？- A. 传递情感- B. 促进交流- C. 记录交易- D. 以上都是答案：C2. 以下哪项不是外贸函电的基本组成部分？- A. 信头- B. 信尾- C. 附件- D. 信封答案：D3. 在外贸函电中，"Dear Sirs" 是用来称呼什么的？- A. 女士- B. 先生们- C. 尊敬的收信人- D. 以上都不是答案：C# 二、填空题4. 外贸函电中，"Subject:" 后面通常跟的是_______。

答案：信件主题5. 当需要表达紧急性时，可以在外贸函电的信头部分加上 "_______"。

答案：Urgent# 三、简答题6. 简述外贸函电中报价信的主要内容。

答案：报价信通常包括以下内容：- 信头（包括发信人和收信人的名称、地址、联系方式等）- 信件日期- 称呼- 引言（说明写信目的）- 商品描述（包括产品名称、规格、型号等）- 报价（包括价格、货币单位、价格条款等）- 报价有效期- 付款条件- 交货期- 其他条款（如包装、运输方式等）- 结尾语- 签名# 四、案例分析题7. 阅读以下外贸函电案例，并回答问题：```Subject: Inquiry for Product XDear Sirs,We are interested in your product X and would like to know more about it. Could you please provide us with the following information?- Product specifications- Quantity available- Price details- Delivery timeWe look forward to your prompt reply.Best regards,[Your Name][Your Company][Your Contact Information]```问题：- 这封信属于哪种类型的外贸函电？- 信中询问了哪些信息？答案：- 这封信属于询价函电。

外贸函电试题参考答案及评分标准

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外贸函电试题参考答案及评分标准一、填空题（每空1分，共25分）1.Owing（)the delay on the part of the suppliers，we must ask you to extend the date of shipment （) September 10th(）October 10th.2.We wish to call your attention (）the validity ()the L/C,since there is no possibility of L/C extension3。

If you insist （)your price,there is no possibility of getting business done. 4。

We shall be glad to send you the necessary information about our machinetools()request.5.（)receipt （）your cable of March5,we at once requested to Bank of China in London to establish a letter of credit （）your favor ()pound sterling。

外贸函电期末考试试卷

外贸函电期末考试试卷一、选择题（每题2分，共20分）1. 外贸函电中，以下哪项不是常见的开头问候语？A. Dear Sirs,B. Dear Mr. Smith,C. Hello,D. Greetings,2. 当需要向客户确认订单细节时，应使用以下哪种函电类型？A. 询盘信B. 确认信C. 报价信D. 感谢信3. 外贸函电中，以下哪项不是结束语常用的表达？A. Looking forward to your reply.B. Best regards,C. Yours faithfully,D. See you soon.4. 当需要向客户发送产品目录时，应使用哪种类型的函电？A. 推销信B. 产品目录信C. 报价信D. 订单确认信5. 外贸函电中，以下哪项不是附件的常用表达方式？A. Enclosed please find...B. Attached herewith...C. Please see the attachment...D. Attached are the documents...二、填空题（每空1分，共10分）1. 当您需要询问产品价格时，可以使用的问询句是："Please_______ us your best prices for the products listed below."2. 在外贸函电中，"E.&O.E" 是 "Errors and Omissions Excepted" 的缩写，通常用于信件的结尾，表示对信中可能存在的错误的免责声明。

3. 确认客户订单时，可以使用的表达是："We are pleased to_______ your order for the following items."4. 当需要向客户发送样品时，可以使用的句式是："As requested, we are sending you a sample of _______."5. 在外贸函电中，"P.O." 是 "Purchase Order" 的缩写，通常用于订单确认。

全国2002年4月高等教育自学考试外贸函电试题2

4.We shall certainly contact you, as soon as we are _____ a position to entertain new business in your district.5.We note from your letter of September 10th that you are interested _____ walnut meat.6.Owing _____ unusual shortage of stock, this offer is made, subject to the goods being unsold.7.There is always a ready market _____ Sewing Machines, provided they are _____ good quality and competitive in price.8.We shall cancel the contract if you fail to open the relative L/C _____ the end of this year.9.We shall open an L/C _____ you favor _____ Barclay's Bank here _____ the extent of 15000.10.It is necessary _____ you to comply with our shipping instructions.11.We refer _____ you letter of May 2.12.It is our sincere hope that you will direct your efforts _____ the promotion of this new product in your market _____ our mutual benefit.13.We shall be glad to receive you offer _____ walnut meat, shipment, _____ September/October _____ transshipment at Hongkong.14.We prefer Chinese bicycles _____ Japanese bicycles _____ their fine quality.15.Will you send us _____ return mail pamphlets and price list _____ your exports?三、英汉翻译(本⼤题共10⼩题，每⼩题2分，共20分)1.We would like to inform you that at present we can supply you with various kinds of men's leather shoes.2.As we said previously, it is only in view of our long friendly relations that we extend you this accommodation.3.If you make us an offer at competitive prices we can sell a large quantity of chemical product in our district.4. We advised you in our letter of Dec.1, that we would like to place a trial order with you for 50 pieces Flying Pigeon Bicycles.5.After reinspection at the port of destination, the quality of the goods shipped ex S.S.“Red Star” under Contract No. CT7543 was found not in compliance with the contract stipulations.6.We wish to call your attention to the validity of the L/C, since there is no possibility of L/C extension.7.We send you a brochure on the various kinds of bicycle now available for export.8.Please advise us whether you iron nail packed in plywood kegs of 60kgs,net and whether you can ship our order from stock.。

涉外函电考试题及答案解析

涉外函电考试题及答案解析一、单选题（每题2分，共10分）1. 在涉外函电中，以下哪项不是信件开头的常用问候语？A. Dear Sir or MadamB. Yours faithfullyC. Yours sincerelyD. Hello答案：D2. 以下哪个选项是涉外函电中结束语的正确使用？A. Best regardsB. Yours trulyC. Yours faithfullyD. Yours sincerely答案：A3. 在涉外函电中，以下哪个选项是正确的信件格式？A. 信头-日期-称呼-正文-结束语-签名B. 称呼-信头-日期-正文-结束语-签名C. 信头-称呼-日期-正文-结束语-签名D. 日期-信头-称呼-正文-结束语-签名答案：C4. 涉外函电中，以下哪个选项不是信件结尾的常用敬语？A. Yours respectfullyB. Yours cordiallyC. Yours trulyD. Yours faithfully答案：C5. 在涉外函电中，以下哪个选项是正确的信件签名格式？A. Name/Title/CompanyB. Company/Title/NameC. Title/Name/CompanyD. Name/Company/Title答案：A二、多选题（每题3分，共15分）6. 涉外函电中，以下哪些因素会影响信件的正式程度？A. 信件的主题B. 收信人的身份C. 信件的语气D. 信件的长度答案：A、B、C7. 在涉外函电中，以下哪些内容是信件正文中可能包含的？A. 信件目的B. 具体细节C. 附件说明D. 结束语答案：A、B、C8. 涉外函电中，以下哪些是信件结尾的常用敬语？A. Yours sincerelyB. Yours faithfullyC. Yours trulyD. Best regards答案：A、B、D9. 涉外函电中，以下哪些是信件开头的常用问候语？A. Dear Sir or MadamB. Dear Mr. SmithC. To whom it may concernD. Hello答案：A、B、C10. 在涉外函电中，以下哪些是信件格式中可能包含的元素？A. 信头B. 日期C. 称呼D. 附件答案：A、B、C三、判断题（每题1分，共5分）11. 在涉外函电中，信件的称呼应该放在信头和日期之后。

外贸函电试题及答案

外贸函电试题及答案一、选择题1.在外贸函电中，正文是指（ A ）A.函电的主体内容B.函电的落款和称谓C.函电的附件和资料D.函电的主题和要求2.以下哪个选项不属于外贸函电的常用结尾语？（ B ）A.期待您的回复B.希望尽快获得回复C.敬祝合作愉快D.谢谢您的关注3.下列哪个选项可以作为外贸函电的起首语？（ D ）A.咨询某项产品的价格和供货期B.对上次订单及送货延迟表达不满C.询问供应商是否接受信用证支付D.向客户问候并表达感谢4.以下哪个选项不属于外贸函电的常用附件？（ C ）A.产品目录和详细规格B.合同草案和价格清单C.付款方式和货物起运港口D.公司资质证明和信用证复印件5.外贸函电的主要目的是（ A ）A.传达商务信息和开展商业活动B.展示个人写作能力和语言表达能力C.获取他人私人信息和进行非商业活动D.随便发邮件，没有具体目的要求答案：1. A2. B3. D4. C5. A二、填空题1.外贸函电应遵循简洁、明确、______的原则。

答：礼貌2.外贸函电中，一般使用______语言来进行正式的书写。

答：英文3.外贸函电的起首语通常包括致意和______。

答：感谢4.在外贸函电的附件中，常常包括产品______和价格单。

答：目录5.在外贸函电的结尾语中，常常表达希望______。

答：合作三、简答题1.请简要介绍外贸函电的常用格式。

答：外贸函电的常用格式包括信头（信笺纸上的个人或企业信息）、日期、收件人信息、称呼、正文、结尾语和署名等要素。

信头中应包含发件人的名称、地址、电子邮件和联系电话等信息。

日期应紧接在信头之后，表示函电的发送日期。

收件人信息应包含收件人的姓名、公司名称、地址和电子邮件等详细信息。

称呼应根据收件人的身份和称谓进行准确的称呼，如"尊敬的先生/女士"。

正文是函电的主体内容，要以简洁明确的语言进行书写，表达函电的目的和要求。

结尾语用于表示发件人对收件人的期望和祝愿，例如"敬祝合作愉快"。

外贸函电课后习题答案

外贸函电课后习题答案外贸函电是国际贸易中不可或缺的一部分，它涉及到商务信函的撰写、电子邮件的交流、报价单的制作等多个方面。

以下是外贸函电课后习题的一些参考答案：1. 撰写商务信函的基本原则：商务信函应遵循清晰、简洁、礼貌、专业的原则。

信件应包含明确的称呼、正文、结束语和签名。

正文部分应直接明了地表达意图，避免使用过于复杂或专业的术语。

2. 电子邮件交流的注意事项：电子邮件应保持正式和专业，即使与对方建立了一定的关系。

邮件标题应简洁明了，反映邮件内容。

邮件正文应分段落，便于阅读。

附件应注明，并在邮件中提及。

3. 报价单的制作要点：报价单应包含公司名称、联系信息、产品描述、价格、有效期、付款条件、交货期等。

报价单应清晰、准确，避免歧义。

4. 商务谈判中常用的表达方式：在商务谈判中，可以使用诸如“我们很荣幸能为您提供...”、“我们期待与您的进一步合作”等表达方式，以展现诚意和专业度。

5. 如何处理客户的投诉：客户投诉时，应首先表达歉意，然后详细询问问题所在，承诺将尽快解决。

在解决问题后，应向客户反馈处理结果，并感谢他们的耐心和理解。

6. 外贸合同的基本条款：外贸合同通常包括商品描述、数量、价格条款、付款方式、交货期、违约责任等基本条款。

合同应使用法律术语，明确双方的权利和义务。

7. 国际贸易术语的运用：国际贸易术语如FOB（离岸价）、CIF（成本加保险费加运费）等，应根据实际情况选择使用，以明确货物交付和风险转移的点。

8. 如何撰写催款信：催款信应礼貌而坚定，首先感谢客户的业务合作，然后提醒付款事项，并明确指出逾期的负面影响。

最后，表达希望尽快收到款项的意愿。

9. 如何回复询盘：回复询盘时，应首先感谢客户的询价，然后提供所需的产品信息和报价。

如果需要更多信息才能报价，应礼貌地请求客户提供。

10. 如何处理订单变更：订单变更时，应及时与客户沟通，了解变更的原因和具体要求。

如果变更对生产或交货有影响，应明确告知客户，并协商解决方案。

外贸函电自考试题及答案

外贸函电自考试题及答案一、选择题（每题2分，共20分）1. 在外贸函电中，"Proforma Invoice"是指什么？A. 形式发票B. 商业发票C. 订购单D. 装箱单答案：A2. 以下哪项不是外贸交易中常用的支付方式？A. 信用证B. 汇付C. 托收D. 现金交易答案：D3. "L/C"在外贸函电中通常代表什么？A. 信用证B. 订购单C. 装箱单D. 形式发票答案：A4. 外贸函电中，“CIF”价格术语代表什么含义？A. 成本加保险费加运费B. 成本加运费C. 免费交货D. 工厂交货答案：A5. “FOB”价格术语中的“F”代表什么？A. 工厂B. 自由C. 船上D. 固定答案：C6. 在外贸函电中，“D/P”通常指的是什么？A. 付款交单B. 承兑交单C. 付款D. 承兑答案：A7. 以下哪个不是国际贸易中常见的运输方式？A. 海运B. 空运C. 铁路运输D. 邮政小包答案：D8. “T/T”在外贸函电中通常代表什么？A. 电汇B. 信汇C. 票汇D. 托收答案：A9. 在外贸函电中，“B/L”是指什么？A. 提单B. 商业发票C. 保险单D. 装箱单答案：A10. “C&F”价格术语中的“C”代表什么？A. 成本B. 现金C. 承兑D. 信用证答案：A二、填空题（每题2分，共20分）11. 在外贸函电中，"S/C"通常指的是________。

答案：销售确认书12. 外贸函电中，"E-mail"的全称是________。

答案：Electronic Mail13. 外贸交易中，"D/A"支付方式指的是________。

答案：承兑交单14. "TEU"在外贸术语中代表________。

答案：20英尺标准集装箱15. "H.S. Code"在外贸中指的是________。

自考外贸函电试题及答案

自考外贸函电试题及答案一、选择题（每题2分，共10分）1. 在外贸函电中，"CIF" 表示什么贸易术语？A. 成本加保险费加运费B. 仅成本C. 成本加运费D. 仅保险费答案：A2. 以下哪个不是国际贸易中常用的支付方式？A. 信用证B. 汇付C. 托收D. 现金交易答案：D3. 外贸函电中，“Proforma Invoice”是指什么？A. 形式发票B. 商业发票C. 装箱单D. 合同答案：A4. 在外贸函电中，"L/C" 通常指的是什么？A. 信用证B. 海运提单C. 空运提单D. 保险单答案：A5. “FOB” 价格条款中，卖方的责任不包括以下哪项？A. 将货物装上船B. 承担货物装船前的所有费用和风险C. 提供出口清关D. 负责运输过程中的货物风险答案：D二、简答题（每题10分，共20分）1. 简述外贸函电中“唛头”的作用及其重要性。

答：唛头（Shipping Mark）是用于外贸货物外包装上的一种标记，通常包括收货人的名称、目的地、批次号、件数等信息。

唛头的作用在于帮助识别货物的归属和目的地，确保货物在运输过程中的正确分发。

其重要性在于防止货物混淆，便于物流管理，尤其是在大宗货物运输中，唛头的正确使用对于避免货物错发、错运至关重要。

2. 描述在外贸函电中，如何进行有效的价格谈判。

答：在外贸函电中进行有效的价格谈判，首先需要了解市场行情和成本结构，明确自身产品的定位和优势。

其次，要准备好充分的信息，包括产品的质量、规格、包装、价格条款等，以便在谈判中有据可依。

接着，要采取灵活的策略，如使用逐步报价、提供折扣或优惠条件等吸引客户。

最后，保持良好的沟通，了解客户的需求和预期，寻求双赢的解决方案。

三、案例分析题（每题15分，共30分）1. 假设你是一家公司的外贸经理，收到一封来自潜在客户的询盘邮件，客户询问了产品A的CIF价格，并希望了解支付方式和交货期。

《外贸函电》期末考试试题

《外贸函电》期末考试试题一、选择题（每题2分，共20分）1. 外贸函电中，"CIF"代表的是：A. Cost, Insurance and FreightB. Cost, Insurance and Freight to DestinationC. Free on BoardD. Free Carrier2. 在外贸函电中，"L/C"指的是：A. Letter of CreditB. Letter of GuaranteeC. Letter of IntentD. Letter of Indemnity3. 外贸合同中，"FOB"条款意味着：A. 卖方负责将货物运至指定港口并支付所有费用B. 卖方负责将货物运至指定港口，但不负责支付运费C. 买方负责将货物运至指定港口并支付所有费用D. 买方负责将货物运至指定港口，但不负责支付运费4. 外贸函电中，"T/T"是指：A. Trade TermsB. Transfer of TitleC. Telegraphic TransferD. Terms and Conditions5. 以下哪项不是外贸函电中常见的付款方式？A. 信用证B. 托收C. 预付款D. 现金交易二、填空题（每空1分，共10分）1. 外贸函电中，"D/P"指的是__________（付款交单）。

2. 在外贸交易中，"B/L"是指__________（提单）。

3. 外贸函电中，"EU"通常指的是__________（欧洲联盟）。

4. 外贸函电中，"B/E"是指__________（银行汇票）。

5. 外贸函电中，"S/C"是指__________（销售合同）。

三、简答题（每题10分，共20分）1. 描述外贸函电中"D/A"（承兑交单）的流程及其在国际贸易中的作用。

《外贸函电》自考试题及答案解析

《外贸函电》自考试题及答案解析一、单选题（共20题，共0分）1.Fifty cases of Green Tea you sent us were found to be badly damaged. This was apparently attributable to ____ packing.( )A. inferiorB.superiorC.faultyD.mistakeABCD正确答案：C2.We trust you will do your best to have this matter __________ right away.()A.settleB.to settleC.settlingD.settledABCD正确答案：D3.By joint efforts we can ___ both friendship and business.( )A.increaseB.promotedC.expandD.extendABCD正确答案：B4.We ___ you for the special offer you send us.( )A.thankB.appreciateC.be gratefulD.beindebtedABCD正确答案：A5.We are looking forward to ___ your L/C for Order No 123.( )A.receiveB.receiveingC.be receivedD.be receivingABCD正确答案：B6.This is our best price, ____ which we have concluded many orders with other buyers in your city.( )A.onB.forC.byD.atABCD正确答案：D7.As it involves only a small ___ , we hope you will have no difficulty on promotion.( )A.qualityB.figureC.quantityD.numberABCD正确答案：C8.Our payment terms (付款方式)are ___ , irrevocable letter of credit for the full invoice value.( )A.con firmedbi ned(联合)mittedpletedABCD正确答案：A9.Since the premium varies with the scope of ____ extra premium is for buyer ' s account, should additional siske covered?( )A.assura neeB.in sura neeC.bus in essD.en terprisesABCD正确答案：B10.Please see to it that the goods we ordered are shipped as soon as the covering letter of credit ____ you.( )A.getsesC.arrivesD.reachesABCD正确答案：D11.We shall advise you by cable as soon as the goods ____ .)A.will shipB.will be shippedC.shipD.are shippedABCD正确答案：D12.According to the shipping _____ it will be impossible for us to ship the goods in October.()A.schedule ( 时刻表)B.timetable ( 公共汽车、火车的时刻表)C.planD.scheme ( 计划，方案)ABCD正确答案：A13.This offer is firm, subject to your immediate reply ____ should reach us not later tha n the end of this mon th.( )A. itB.theyC.whatD.whichABCD正确答案：D14.We cannot entertain your suggestion ________ it does not seem workable.()A.becauseB.forC.soD.thereforeABCD正确答案：A15.____ your in formati on, we have received a crowd of enq uiries from buyers in other directi on s.( )A.OnB.ForC.ByD.AtABCD正确答案：B16.We en closed our Purchase Co nfirmation No. 4848__in__ duplicate^ ) 一式两份in triplicate (一式三份)A.inB.forC.withD.throughABCD正确答案：A17.We cannot _____ present entertain any fresh orders for Younger Bra nd Me n's Shirts.()A.ofB.at (目前)C.toD.forABCD正确答案：B18.___ you like other items, kin dly let us know and we shall be only too pleased to make you offers direct.()A. In caseB.in the caseC.In this caseD.In that caseABCD正确答案：A19.Gen erally we cover in sura nee __ defi nite ( 明确的) in structi ons from our clie nts.()A. i n abse nee ofB.in the abse nee ofC.in no abse nee ofD.in all abse nee ofABCD正确答案：B20.Welodge ( 声明) a claim _______ you _____ the short--weight.()A.with …withB.for …forC.with …forD.for …withABCD正确答案：C二、填空题（共15题，共0分）21.Can you offer us machine tools ___ the following specification?正确答案：with22.To trade ____ the people of all eoun tries ____ the basis of equality and mutual ben efit is our established policy.正确答案：with、on23.Please make sure that the stipulations in the L/C are ______ exact accorda nee ___ the terms of the Sales Con tract.正确答案：in、with24.We shall certai nly con tact you, as soon as we are ____ a positi on to en terta in new bus in ess in your district.正确答案：in25.We note from your letter of September 10th that you are interested ____ walnut meat.正确答案：in26.0w ing ____ unu sual shortage of stock, this offer is made, subject to the goods being un sold.正确答案：to27.There is always a ready market ____ Sewing Machi nes, provided they are ___ good quality and competitive in price.正确答案：for、of28.We shall can cel the con tract if you fail to ope n the relative L/C ____ the end of this year.正确答案：by29.We shall ope n an L/C ____ you favor _____ Barclay's Bank here ___ the exte nt of 15000.正确答案：in、with、to30.lt is n ecessary ___ you to comply with our shipp ing in structi ons.正确答案：for31.We refer ___ you letter of May 2.正确答案：to32.lt is our sin cere hope that you will direct your efforts __ the promotion of this new product in your market __ our mutual ben efit.正确答案：to、to33.We shall be glad to receive you offer ___ walnut meat, shipme nt,____ September/October; _____ tran sshipme nt at Hongkong.正确答案：for、during、for34.We prefer Chi nese bicycles __ Japa nese bicycles ___ their fine quality.正确答案：to、for35.Will you send us _____ return mail pamphlets and price list ____ your exports?正确答案：by、for三、问答题（共10题，共0分）36.翻译：We would like to in form you that at prese nt we can supply you with various ki nds of men's leather shoes.正确答案：我们想通知贵公司我们目前可以供应你们各式各样的男式皮鞋。

有关自学考试《外贸函电》写作练习题带答案

有关自学考试《外贸函电》写作练习题带答案有关自学考试《外贸函电》写作练习题带答案芬芳袭人花枝俏，喜气盈门捷报到。

心花怒放看通知，梦想实现今日事。

喜笑颜开忆往昔，勤学苦读最美丽。

继续扬鞭再向前，前途无量正灿烂。

愿你前途无量,考入理想院校。

以下是为大家整理的自学考试《外贸函电》写作练习题带答案供您查阅。

练习一(1) Establish of L/CDear Sirs,The instructions from Browning &Sons, received through our Hong Kong office, we have opened an __________letter of credit_________$59,900 in your________, valid until 30 November next. You have authority to draw on us at 60 days ________this credit for the amount of you invoice upon shipment of 2000 tons of Steels to Browning & Sons.Your ________must be accompanied by the following documents, which are to be delivered to us against our acceptance of the draft, Bill of Lading _________triplicate, Commercial________, Insurance Certificate and Certificate of Origin.Provided you fulfill the terms __________the credit we will accept and pay on maturity the draft presented to us _________this credit and if required, provided discounting facilities _________current rates.(2) EnquiryWe are ___the market ____a parcel of 5,000 pairs of Chinese Shoes and we, ______, request you to _____us an offer ____CIF Largos basis including 5%_______, indicating terms of______and earliest______We all______it if you will arrange shipment ___a direct steamer to Largos and send us samples and a brochure.(3) OfferWe are ____ receipt of your cable dated 25 June. We are now offering you 5000 pairs of Chinese cotton shoes____RMB 3.50 per pair CIFC3% Largos ____shipment during October _______transshipment ____Hong Kong and payment ___L/C ____sight, subject ___your acceptance reaching here ____July 10, Beijing time, Samples and a brochure have been sent ___separate cover.(4) InsuranceDear Sirs,In ________to your letter of September 4 _________insurance: Your customer’s _________for insurance ___________up to the inland city is acceptable ________condition that such extra premium is for his ___________.Second, we can not __________you insurance coverage _____________150% of the invoice value, because the contract __________that insurance is to be covered for 110% of _______value.We trust the above information serves your purpose. Meanwhile we await your reply.Sincerely.练习二(1) Establish Business RelationsDear Sirs,Your name and address were______to us ____the London Trade Board ___a large exporter of fabrics of high quality.We are importers of quality clothing materials, and have large annual____for our markets____Spain.We should be obliged if you would____us your pattern books____the complete ___of these fabrics, ___with your price list.We___________the pleasure of hearing from you soon.Yours faithfully.(2) AcceptanceWe have received your cable _____ 15 Oct., ____us 200 Golden Lion Bicycles ___US$68 ____which we thank you.We have accepted the _____offer. We will ____the _____L/C ____receipt ___the Sales Confirmation ___the signature.(3) Complaints and ClaimsDear Sirs,We have received your letter ________15th July, informing us that the sewing machines we _________to you arrived in a damaged condition ______account of ___________of our packing.Upon _________of your letter, we have given this matter our immediate attention. We have studied your surveyor’s report very carefully.We are convinced that the present ___________was due to extraordinary circumstances __________which they were transported to you. We are ___________not responasible for the damage; but as we do not think that it would be fair to have you _______the loss alone, we suggest that the _________be divided between both of us, to which we hope you will agree.(4) InsuranceDear Mr. Jacob.We have received your letter of June 20 in regarding to insurance. Now we would like to ________you of the following : Normally we ___________insurance WPA and War Risk in the absence of the definite instructions from our customers. If you desire to cover All Risks. We can provide such _________ at a slightly higher ________________. As to the insured value, ourgeneral practice is to insure at _________value plus 10%. Any additional premium for insurance coverage over 110% of the invoice _________, if so required, shall be for buyer’s ________.___________other than All Risks and War Risk can also be covered here, and the ________premium will again be borne ________the buyer.We hope the above information will serve your purpose.Yours truly.5) Asking for Sole AgencyDear Sir or Madam,__________the courtesy of your Commercial Counselor in this country we __________ that you are looking for a firm competent for________the sale of your textile products_________a large scale in our country.We would like inform you that we have a well-organized sales network in Japan and numerous _________ with major users throughout the country. We believe there are good prospects of a very profitable _________for your products here and large sales turnover can be fetched on the basis of _________agency. If satisfactory terms could be arranged, we could _________a mutually beneficial trade.As to our financial standing and other information about us, please refer to Kyoto Bank and Atx corporation, Los Angeles, who have consented to answer your ___________.We look forward to hearing favorably __________you.Faithfully yours练习三Establish business relationshipDear Sirs,__________the courtesy _________ our CommercialCounselor’s Office in London, we notice that you are interested in doing _________ with us.Our ________ are mainly textiles. We wish to __________ business relations __________the commencement of some practical transactions. T o give you a general idea of the various kinds of textiles now _________for export, we are ___________herewith a catalogue and a price list for your examination. We would appreciate receiving your specific _________.We look forward to receiving ________you good news.Enquiry13th,August,2004Dear Sirs,We learn_________the Chamber of Commerce of T okyo, Japan that you are producing ________export shoes and handbags in a ________of natural leathers. There is a steady ________here for leather products of high _________ and although sales are not particularly high, good ___________ are obtained.Will you please send me a ___________of your catalogue, with __________of your prices and __________of payment: I should find it most helpful if you could also supply ________of the various skins in which the shoes and handbags are supplied.OfferDear Sirs,We have for ____________your letter of 23. April and take pleasure in making you the following offer subject _________your reply reaching us by the end of this month___________: Iron Nails___________: 1---4”___________: 50 metric tons___________: 16 packets of 4kgs, to a carton, 6 cartons to a wooden case___________: Average us$500 per metric ton CFR Osaka.___________: By confirmed, irrevocable L/C payable by draft at sight___________: your favor for the full invoice value.With regard to Electric Wire JB-1598, it is very regrettable that the goods are out of __________now. We will revert to this matter with you as soon as the supply position improves.Yours truly,Terms of PaymentDear Sirs,We are in _________of your letter of March 8, contents of which have been duly _________.With _________to Contract Nos. DSG267and BSG 268, we agree to D/P payment terms for these contracts. However, we consider it advisable to make it clear that for further_________D/p will only be accepted if the amount involved for each transaction is below $1000,00 or its _________in RMB at the conversion ____________them prevailing. If the amount exceeds that figure, ___________by Letter of Credit will be required.We wish to reiterate that it is only in view of our long friendly business_________that extend you this __________. It is our sincere hope that we can enlarge the business in these _________to our mutual benefit.Yours truly,InsuranceDear Sirs,We refer to your L/C No.157 ________Glazed Wall Tiles, which we have just __________.Please _________for this article we do not cover Breakage. You have to, therefore, the word “Breakage” from the insurance __________ in the ___________.Furthermore, we wish to point out that for such articles as window glass, porcelains, etc, even if ___________Risk of Breakage has been insured, the cover is subject __________a franchise of 5%. In other words, if the breakage is surveyed to be less than 5%, no __________for damage will be __________.We trust that the position is now clear. Please cable the ___________at once.Answers:练习一(1)irrevocable for favour against draft invoice of under at(2)in for therefore send on commission payments shipment appreciate by(3)in at for with in by at to by under(4) credit open favour valid until against triplicate commerical draw sight(5) reply regarding request coverage on account grant for stipulates invoice练习二1)Recommended as requirements in send showing range, together are looking forward to2) Of offering at for above open relative upon of with3) credit open favor valid until against triplicate commercial draw sight4) inform cover coverage premium invoice amount account risks extra by5) Through learned promoting on connections market sole establish inquires from练习三1. Through of business lines establish by available enclosing enquiries from2. From for variety demand quality price copy details terms samples3. acknowledgement to Commodity Specifications Quantity Packing Price Shipment Payment stock4. receipt noted regard transactions eequivalent rate payment relations accommodation lines5. covering received note clause credit additional to claims entertained amendment下载全文。

外贸函电复习题及答案

二. 短语翻译1．From English to Chinese1) terms of payment 2) net weight 3) Bill of Lading 4) Country of origin2. From Chinese to English1) 供求2）标题项下的货物3）商会4）共同努力5）保兑信用证6）会签三. 句子翻译1. 我们男士衬衫的包装为每件套一塑料袋，五打装一纸箱。

内衬防潮纸，外打铁箍两道。

2. 因无直达班轮，请允许转船。

3．我们得悉上述货物的有关信用证即将开出。

保证一收到贵方信用证，我们将尽早安排第一艘可以定得舱位的船只装运。

三. 信件翻译敬启者：你公司11月5日的报价单和尼龙女式运动成衣样品都已收到，谢谢。

我公司对价格和品质均感满意，并乐意按你方报价单所提条件订购下列货物：小号尼龙运动衣每打80美元成本加保险费加运费到伦敦价, 5打。

中号尼龙运动衣每打120美元成本加保险费加运费到伦敦价7打。

大号尼龙运动衣每打160美元成本加保险费加运费到伦敦价4打。

只有在满足12月15日前将货运到的条件下，我公司才订购上述尼龙运动衣。

我公司通常的付款条件是60天承兑交单。

请告你公司是否同意这一条件。

….谨上二．翻译短语翻译1．支付条件2.净重3. 提单4. 原产地1. supply and demand2. the captioned goods3.the chamber of commerce4.joint effort5. confirmed L/C6.countersign句子翻译1. Our Men’s Shirts are packed in poly bags, five dozen to a carton lined with damp-proof paper and secured with 2 iron straps outside.2. As there is no direct steamer, please allow transshipment.3. We have learned that the relative L/C for the above-mentioned goods will be opened immediately. You are assured that upon receipt of your L/C, we will arrange to ship by the first available steamer.信件翻译（注意格式）Dear sirsWe thank you for your quotation of Nov．5 and the samples of ready-made nylon women’s sports garments. We are satisfied with both the quality and price,and pleased to order the following goods according to the terms of your quotation：Small size women’s sports coat US＄80 per dozen CIF London 5 dozens .Medium size women’s sports coat US＄120 per dozen CIF London 7dozens.Large size women’s sports coat US＄160 per dozen CIF London 4dozens.We place the order with you for the above-mentioned goods subject to your delivery of the goods prior to December 15.Our normal term of payment is D/A after 60 days.Please let us know whether you agree to the terms of payment.Yours faithfully，外贸函电试题库MatchA. “INCOTERMS” ( ) 1. 货交承运人B. FOB ( ) 2. 信用证C. FCA ( ) 3. 欧洲主要口岸D. T/T ( ) 4. 海运提单E. D/P ( ) 5. 装运港船上交货F. L/C ( ) 6. 协会货物条款G. EMP ( ) 7. 国际贸易术语解释通则H. FPA ( ) 8. 平安险I. B/L ( ) 9. 付款交单J. ICC ( ) 10. 电汇A. “INCOTERMS” ( ) 1. 货交承运人B. FOB ( ) 2. 信用证C. FCA ( ) 3. 欧洲主要口岸D. T/T ( ) 4. 海运提单E. D/P ( ) 5. 装运港船上交货F. L/C ( ) 6. 协会货物条款G. EMP ( ) 7. 国际贸易术语解释通则H. FPA ( ) 8. 平安险I. B/L ( ) 9. 付款交单J. ICC ( ) 10. 电汇A. “INCOTERMS” ( ) 1. 运费、保险费付至B. CFR ( ) 2. 承兑交单C. CIP ( ) 3. 银行保证书D. D/D ( ) 4. 预计到港时间E. D/A ( ) 5. 国际贸易术语解释通则F. L/G ( ) 6. 海运提单G. ETA ( ) 7. 中国人民保险海洋运输货物保险条款H. WPA ( ) 8. 票汇I. B/L ( ) 9. 水渍险J. CIC ( ) 10. 成本加运费Answers:7,5,1,10,9,2,3,8,4,67,5,1,10,9,2,3,8,4,65，10，1，8，2，3，4，9，6，7Business terms translation1. Chamber of commerce ______________2. Quotation ________________3. Counter-offer _____________4. Customs invoice _____________5. Open account terms ____________6. Certificate of origin _____________7. Import quotas system _____________8. Bill of exchange ______________9. Promissory note _______________ 10. Confirmed L/C ______________1. Quantity Discount ________________2. Proforma Invoice ________________3. Non-Tariff Barriers _______________4. Sales Contract _______________5. Documentary Bill ________________6. Sight Draft ________________7. Irrevocable L/C _________________ 8. On Board B/L ________________9. More or Less Clause ________________ 10. Insurance Policy _______________1. Cash Discount ______________2. Commercial Invoice _________________3. Import Licence System ____________4. Sales Confirmation ________________5. Commercial Draft ______________6. Time Draft ________________7. Collection ______________ 8. Clean B/L _______________9. Warehouse to Warehouse Clause ______ 10. Insurance Certificate ____________Answers:1．商会2。

外贸函电（试卷版）答案

外贸函电（试卷版）答案你外贸函电⼀、词汇（每题1分，共20题，共计20分） Unit 1—9 Unit 11—14 Exercise 1⼆、中翻英（每题3分，共10题，共计30分）三、英翻中（每题3分，共10题，共计30分）四、综合题（共计20分）中翻英：1、承蒙ABC公司的介绍，我们得知贵公司的名称和地址（to owe…to…）We owe your name and address to ABC Company2、我们的贸易是在平等（equality）原则的基础上进⾏的。

（to be based on）The trade between us is based on the principle of equality.3、国际贸易有两种形式：⼀种是货物，另⼀种是劳务。

（to trade in）There are two forms of international transaction. One is to trade in goods，the other is in service. 4、能否给我们报英国伦敦成本保险费加运费最低价？（to quote/CIF）Would you please quote your lowest price CIF London, Britain?5、倘若价格有竞争性，我⽅已有现成买主，相信能⼤批量订货。

（ready buyers）We have ready buyers of these commodities and if your prices are competitive , we have every reason to believe that we can place large orders with you.6、我⽅对进⼝你⽅产品很有兴趣，如有可能请向我⽅提供⽬录、价格单和样品。

（catalogue, price list, sample）We’re very much interested in importing your goods. Could you please send us your catalogue , price list and samples if possible?7、我公司是本地区最⼤的电视机进⼝商之⼀，我们经营各种牌号的电视机已有20多年了。

外贸函电考试题和答案

外贸函电考试题和答案一、选择题（每题2分，共20分）1. 在外贸函电中，以下哪个选项不是询盘的常用表达方式？A. Could you please send me a catalogue?B. I am interested in your products, could you please provide more details?C. We would like to place an order immediately.D. Could you please provide a quotation for the following items?答案：C2. 以下哪个选项是正确的报价方式？A. We offer you $100 per unit.B. We quote you $100 per unit.C. We propose $100 per unit.D. We suggest $100 per unit.答案：B3. 在外贸函电中，以下哪个选项是正确的付款方式表达？A. We accept payment by T/T.B. We accept payment by D/P.C. We accept payment by L/C.D. All of the above.答案：D4. 以下哪个选项不是外贸函电中常用的运输方式？A. By seaB. By airC. By roadD. By train答案：C5. 在外贸函电中，以下哪个选项是正确的包装要求表达？A. We require the goods to be packed in wooden cases.B. We require the goods to be packed in plastic bags.C. We require the goods to be packed in cartons.D. All of the above.答案：D6. 以下哪个选项是正确的交货期表达？A. We can deliver the goods within 30 days after receipt of your order.B. We can deliver the goods within 30 days after receipt of your payment.C. We can deliver the goods within 30 days after signing the contract.D. All of the above.答案：D7. 在外贸函电中，以下哪个选项是正确的折扣表达？A. We offer a 10% discount for orders over $10,000.B. We offer a 10% discount for orders under $10,000.C. We offer a 10% discount for all orders.D. We offer a 10% discount for orders placed before the end of this month.答案：A8. 以下哪个选项是正确的保险条款表达？A. We will cover the insurance for the goods.B. You will cover the insurance for the goods.C. The insurance for the goods will be covered by the buyer.D. The insurance for the goods will be covered by the seller.答案：C9. 在外贸函电中，以下哪个选项是正确的投诉表达？A. We are not satisfied with the quality of the goods and would like to return them.B. We are not satisfied with the quality of the goods and would like a refund.C. We are not satisfied with the quality of the goods and would like to discuss the matter further.D. All of the above.答案：D10. 以下哪个选项是正确的感谢信表达？A. Thank you for your order.B. Thank you for your inquiry.C. Thank you for your cooperation.D. All of the above.答案：D二、填空题（每题2分，共20分）1. We are pleased to ________ you that we have received your order for 100 units of product A.答案：inform2. We regret to ________ you that the goods you ordered are out of stock.答案：inform3. We are ________ to offer you a 5% discount for your first order.答案：pleased4. Please ________ us your bank details for the payment.答案：provide5. We will ________ the goods by sea to your nominated port.答案：ship6. The goods will be ________ in wooden cases to ensure they arrive in good condition.答案：packed7. We require payment by ________ for this order.答案：L/C (Letter of Credit)8. The goods are expected to arrive at your port within ________ days after shipment.答案：309. In case of any discrepancy in the documents, we will ________ the payment until the matter is resolved.答案：withhold10. We appreciate your ________ and look forward to further business with you.答案：patience三、简答题（每题10分，共40分）1. 描述一下外贸函电中询盘和报价的区别。

外贸函电期末试题及答案

外贸函电期末试题及答案[正文]一、期末试题（以下为外贸函电期末试题内容）1. 根据以下情景，完成一封英文询盘信：假设你是ABC国际贸易公司的业务员，请根据以下情景给你的英国客户Smith Ltd. 发送一封询盘信，询问他们能否供应汽车配件并告知相关要求。

请根据以下要点完成信件：情景：你的公司计划扩大汽车配件供应商的业务，并对Smith Ltd. 进行了初步了解。

你要求了解他们是否能在品质和价格方面满足你们的要求，并提供相关证书和报价。

要点：- 介绍自己的公司和背景- 表达对Smith Ltd. 产品的兴趣- 要求提供相关证书和报价- 提供联系方式2. 根据以下情景，完成一封中文报价信：假设你是XYZ国际贸易有限公司的销售经理，请根据以下情景给你的墨西哥客户Garcia公司发送一封中文报价信，提供相关产品的报价信息。

请根据以下要点完成信件：情景：Garcia 公司已向你们公司询价，并要求提供报价及产品说明。

他们有意订购大量货物，并希望能够为长期合作留下良好印象。

要点：- 表达对Garcia 公司的感谢及对合作的期待- 提供产品的报价及相关优惠政策- 附上产品说明及相关图片- 强调公司的优势和服务质量- 提供联系方式3. 根据以下情景，完成一封确认订单的英文回复信：假设你是EFG贸易有限公司的客服经理，请根据以下情景给你的印度客户Singh公司回复一封确认订单的英文信件，确认他们所订购的产品和相关细节。

请根据以下要点完成信件：情景：Singh 公司先前向你们公司发起了订单，并希望得到确认，以保证订单的准确和及时交付。

要点：- 表示感谢并对Singh公司的订单表示认可- 确认订单的产品和数量，并检查是否与原订单一致- 提醒订单的价格、交货时间和运输方式- 询问付款方式和相关细节- 强调公司对订单的重视和良好服务二、期末试题答案（以下为外贸函电期末试题答案）1. 英文询盘信范例：Dear Sir/Madam,I am writing to inquire about the possibility of your company supplying automotive spare parts to our company, ABC International Trading. We have recently learned about your company, Smith Ltd., and are highly interested in exploring potential cooperation.Our company is expanding our business in the field of automotive spare parts and has a growing demand for high-quality products at competitive prices. We would like to know if your company can meet our requirements in terms of product quality, pricing, and delivery times. Additionally, we kindly request you to provide us with relevant certificates and a detailed quotation.Please feel free to contact us at your earliest convenience to discuss further details. We look forward to hearing from you soon.Best regards,[Your Name][Your Position][ABC International Trading][Contact Information]2. 中文报价信范例：尊敬的Garcia公司，非常感谢您向我公司咨询并提出报价要求。

外贸函电试题参考答案

外贸函电试题参考答案外贸函电试题参考答案外贸函电是国际贸易中常用的一种沟通方式，它是企业与海外客户之间进行商务往来、洽谈合作的重要工具。

在外贸函电的写作中，要注意语言的准确性、礼貌性和专业性。

下面是一些外贸函电试题的参考答案，希望能对大家的学习和实践有所帮助。

1. 请根据以下情景，回复一封外贸询盘函。

Dear Sir/Madam,We have seen your company's advertisement in the latest issue of "International Trade Magazine" and are interested in your products. Could you please send us more information about your range of electronic gadgets, including product catalogs, price lists, and any other relevant details? We are particularly interested in your latest models and would like to know if you offer any discounts for bulk orders.We are a well-established electronics retailer in China and have a strong customer base. We believe that your products would be well-received in our market. Therefore, we would appreciate it if you could provide us with competitive prices and favorable terms of cooperation.Looking forward to your prompt response.Yours faithfully,[Your Name][Your Company Name][Contact Information]2. 请根据以下情景，回复一封外贸报价函。

02.04外贸函电试题及答案

全国高等教育自学考试外贸函电试题课程代码：00094一、单项选择题(本大题共20小题，每小题1分，共20分)在每小题列出的四个选项中只有一个选项是符合题目要求的，请将正确选项前的字母填在题后的括号内。

1.Fifty cases of Green Tea you sent us were found to be badly damaged. This was apparently attributable to _____ packing.( )A.inferiorB.superiorC.faultyD.mistake2.We trust you will do your best to have this matter _____ right away.( )A.settleB.to settleC.settlingD.settled3.By joint efforts we can _____ both friendship and business.( )A.increaseB.promoteC.expandD.extend4.We _____ you for the special offer you send us.( )A.thankB.appreciateC.be gratefulD. beindebted5.We are looking forward to _____ your L/C for Order No 123.( )A.receiveB.receiveingC.be receivedD.be receiving6.This is our best price, _____ which we have concluded many orders with other buyers in your city.( )A.onB.forC.byD.at7.As it involves only a small _____, we hope you will have no difficulty on promotion.( )A.qualityB.figureC.quantityD.number8.Our payment terms are _____, irrevocable letter of credit for the full invoice value.( )A.confirmedbinedmittedpleted9.Since the premium varies with the scope of _____ extra premium is for buyer’s account, should additional risks be covered?( )A.assuranceB.insuranceC.businessD.enterprises10.Please see to it that the goods we ordered are shipped as soon as the covering letter of credit _____ you.( )A.getsesC.arrivesD.reaches11.We shall advise you by cable as soon as the goods _____.( )A.will shipB.will be shippedC.shipD.are shipped12.According to the shipping _____ it will be impossible for us to ship the goods in October.( )A.scheduleB.timetableC.planD.scheme13.This offer is firm, subject to your immediate reply _____ should reach us not later than the end of this month.( )A.itB.theyC.whatD.which14.We cannot entertain your suggestion _____ it does not seem workable.( )A.becauseB.forC.soD.therefore15._____ your information, we have received a crowd of enquiries from buyers in other directions.( )A.OnB.ForC.ByD.At16.We enclosed our Purchase Confirmation No. 4848 _____ duplicate.( )A.inB.forC.withD.through17.We cannot _____ present entertain any fresh orders for Younger Brand Men's Shirts.( )A.ofB.atC.toD.for18._____ you like other items, kindly let us know and we shall be only too pleased to make you offers direct.( )A.In caseB.In the caseC.In this caseD.In that case19.Generally we cover insurance _____ definite instructions from our clients.( )A.in absence ofB.in the absence ofC.in no absence ofD.in all absence of20.We lodge a claim _____ you _____the short--weight.( )A.with…withB.for…forC.with…forD.for …with二、填空题(每空1分，共25分)1.can you offer us machine tools _____ the following specification?2.To trade _____ the people of all countries _____ the basis of equality and mutual benefit is our established policy.3.Please make sure that the stipulations in the L/C are _____ exact accordance _____ the terms of the Sales Contract.4.We shall certainly contact you, as soon as we are _____ a position to entertain new business in your district.5.We note from your letter of September 10th that you are interested _____ walnut meat.6.Owing _____ unusual shortage of stock, this offer is made, subject to the goods being unsold.7.There is always a ready market _____ Sewing Machines, provided they are _____ good quality and competitive in price.8.We shall cancel the contract if you fail to open the relative L/C _____ the end of this year.9.We shall open an L/C _____ you favor _____ Barclay's Bank here _____ the extent of 15000.10.It is necessary _____ you to comply with our shipping instructions.11.We refer _____ you letter of May 2.12.It is our sincere hope that you will direct your efforts _____ the promotion of this new product in your market _____ our mutual benefit.13.We shall be glad to receive you offer _____ walnut meat, shipment, _____ September/October _____ transshipment at Hongkong.14.We prefer Chinese bicycles _____ Japanese bicycles _____ their fine quality.15.Will you send us _____ return mail pamphlets and price list _____ your exports?三、英汉翻译(本大题共10小题，每小题2分，共20分) 1.We would like to inform you that at present we can supply you with various kinds of men's leather shoes.2.As we said previously, it is only in view of our long friendly relations that we extend you this accommodation.3.If you make us an offer at competitive prices we can sell a large quantity of chemical product in our district.4. We advised you in our letter of Dec.1, that we would like to place a trial order with you for 50 pieces Flying Pigeon Bicycles.5.After reinspection at the port of destination, the quality of the goods shipped ex S.S.“Red Star” under Contract No. CT7543 was found not in compliance with the contract stipulations.6.We wish to call your attention to the validity of the L/C, since there is no possibility of L/C extension.7.We send you a brochure on the various kinds of bicycle now available for export.8.Please advise us whether you iron nail packed in plywood kegs of 60kgs,net and whether you can ship our order from stock.9.Since the premium varies with the scope of insurance, extra premium is for buyer's account, should additional risks be covered.10.We shall be glad to ship the goods by a direct steamer to Vancouver within 30 days after receipt of you L/C.四、汉英翻译(本大题5小题，每小题3分，共15分)1.鉴于这一事实，我们已将包装改为小木箱。

外贸函电期末考试试卷

外贸函电期末考试试卷一、选择题（每题2分，共20分）1. 外贸函电中，以下哪项不是询盘的常见内容？A. 产品规格B. 价格条款C. 付款方式D. 产品包装2. 外贸函电中，报价通常包括哪些要素？A. 单价和数量B. 单价和总价C. 单价、数量和交货期D. 单价、总价和付款方式3. 在外贸函电中，以下哪项不是订单确认的要素？A. 订单号B. 产品描述C. 交货日期D. 付款条件4. 外贸函电中，以下哪项不是付款方式的常见类型？A. 信用证B. 托收C. 现金支付D. 电汇5. 外贸函电中，以下哪项不是运输方式的常见类型？A. 海运B. 空运C. 陆运D. 邮件6. 在外贸函电中，以下哪项不是保险条款的常见类型？A. CIFB. FOBC. CFRD. CIP7. 外贸函电中，以下哪项不是包装的常见类型？A. 木箱B. 纸箱C. 塑料包装D. 散装8. 外贸函电中，以下哪项不是质量保证的常见方式？A. 质量检验证书B. 样品确认C. 产品保修D. 价格保证9. 在外贸函电中，以下哪项不是合同的常见组成部分？A. 合同编号B. 合同双方C. 合同金额D. 产品样品10. 外贸函电中，以下哪项不是售后服务的常见内容？A. 产品维修B. 产品更换C. 产品退货D. 产品定价二、填空题（每空1分，共20分）1. 在外贸函电中，询盘通常以__________的形式发出，以获取供应商的__________信息。

2. 报价函电中，报价有效期通常为__________天，以确保价格的__________性。

3. 订单确认函电中，确认的内容包括产品__________、数量、__________和交货期等。

4. 付款方式的选择对双方的__________和__________都有重要影响。

5. 运输方式的选择需要考虑产品的__________、目的地和__________等因素。

6. 保险条款的确定需要根据产品的__________价值和运输风险来决定。