外贸函电简答题答案

P14 Unit 1
3、We often hear people say the three C’s. What are they?
The three C’s are (1) Clearness, (2) Conciseness, (3) Courtesy.
13. What are the two letter styles?
The semi-indented style and the blocked style.
14. How many principal parts does a business letter consist of?
Seven. 1) the letter-head 2) the date 3) inside name and address 4) the salutation 5) the message 6) the complimentary close 7) the signature.
P24 Unit 2
2.Through what channels can the names and addresses of the firms to be dealt with be obtained?
1) Banks 2) Chambers of Commerce in foreign countries 3)Trade Directory
4) Chinese Commercial Counselor’s Office in foreign countries
5) Business Houses of the same trade, etc.
6) Advertisements
3.What is a circular and what is a “First Enquiry”?
A circular is a printed letter or an advertisement or which many copies are made and sent out. A “First Enquiry” usually refers to the “First Letter” sent by the seller or buyer to the other party when he obtains the names and addresses of the firms to be contacted.
5. Besides consolidating their established relations with firms having previous business what else should foreign trade firms do?
Foreign trade firms should also develop and revitalize their trade by searching for new connections from time to time.
P48 Unit 4
2. What is the aim of making enquiries?
The aim of making enquiries is to get information about the goods to be ordered, such as price, catalogue, delivery date and other terms.
5. What should the answers to enquiries be?
The answer to enquiries should be prompt, courteous and helpful.
6.What is a “first enquiry”?
A “first enquiry” is an enquiry sent to a supplier whom we have not previously dealt with.
P118 Unit 7
2. What is to be included in a satisfactory quotation?
a. An expression of thanks for the enquiry.
b. Details of prices, discounts and terms of payment.
c. A statement or clear indication of what the prices cover(e.g. freight and insurance, etc.)
d. An undertaking as to date of delivery or time of shipment.
e. The period for which the quotation is valid.
3. In making a firm offer, what should be mentioned?
In making a firm offer, mention should be made of the time of shipment and the mode of payment desired; in addition, an exact description of the goods should be given, if possible, pattern or sample sent.
6. In a letter rejecting an offer, what are the main points to be expressed?
The letter of rejection should cover the following points: 1) to thank the seller for his offer; 2) to express regret at inability to accept; 3) to make a counter offer if, in the circumstances, it is appropriate; 4) to suggest other opportunities to do business together.
P146 Unit 9
3. What should be mentioned in an order?
An order should mention the following points: 1) details of description, quantities and prices and article numbers, if any; 2) mode of packing, port of destination and time of shipment; 3) terms of payment as agreed upon.
What should be mentioned in a first order? P134
a. express pleasure at receiving the order;
b. add a favourable comment on the goods ordered;
c. include an assurance of prompt and careful attention;
d. draw attention to other products likely to be of interest;
e. hope for further orders.
buyer’s obligations P135
a) to accept the goods supplied, provided they comply with the terms of the order,
b) to pay for them according to the terms agreed upon,
c) to check the goods as soon as possible (failure to give prompt notice of faults to the seller will be taken as acceptance of the goods).
seller's obligations P135
a) to deliver goods exactly of the kind ordered, and at the agreed time,
b) to guarantee that the goods to be supplied are free from faults of which the buyer could not be aware at the time of purchase.。