结账方式
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Contents
1. Learning objects
2. Task presenting
3. Task preparing 4. Task completing 5. Further development 6. Assignments
Learning objects
Students are required to 1. learn some words and phrases: separate, come to; 2. learn how to take the bill.
Background information
2.结账礼仪 1) 通常只有在客人用餐完毕要求结账，“May I have the bill?”的时 候，服务员才能去收银台通知收银员汇总账单。 2) 如果客人在接近停止营业时间还未通知结账，这首服务员可以体香客 人营业时间已近结束，“It’s nearly our last order time.”（我们 的营业时间结束了。）或者比较婉转地问，”Would you like something else?”(您还需要什么吗？) 3) 在点菜和服务过程中，应该准确记录每位客人点菜单的内容，并询问 是否分开帐单，“Would you like separate bills or one bill?”以 便迅速准确地为各位客人办理结帐手续。 4) 礼貌询问客人的付款方式: “How would you like to make the payment?”(请问您用什么方式结账？) 5) 轻声告诉消费总额，并向客人致谢:”The total is**, thank you!”(总数是**，谢谢！)
1. Discuss with your partner after class: How many ways can the guest pay his bills? Then make a presentation about it next period. 2. Finish the exercises on line http://www.202.193.128.12/jdyy.
1. 在对话中And do you want to separate bills or just one bill? separate vt. 分隔;分割;使分离;使分散[(+from/into/off/up)] The two communities are separated by a highway.这两个社区由一条公路隔开。 2. 在对话中It comes to 126 Yuan. come to 1) 共计 The bill came to $20.账单共计二十美元。 2) 涉及 When it comes to German, I know nothing.谈到德语,我一窍不通。 3) 苏醒过来 When she came to, she could not, for a moment, recognize the surroundings. 她苏醒过来时,一下子记不清自己在什么地方。 4) 被继承 The house came to him when his parents passed away.父母过世后,房子就归他了。 5) 达成 They have come to a decision.他们已做出决定。
1. Does the guest want separate bills or just one bill?
2. How much is the bill?
Direction: Listen to the dialogue again and supply the missing information. W=waiter G1=guest 1 G2=guest 2 G1: Please bring us the bill, waiter. W: _________(1)_____________. G1& 2: No, thanks. W: All right. And do you want to ____(2)______ or just ____(3)______? G1: Separate bills, please. G2: Yes, we ______(4)_______. W: (To guest 1) Here is your bill. It ______(5)_____ 126 Yuan. (To guest 2) And yours is 100 Yuan. G1 & G2: Here you are. Thank you!
Task presenting
1.餐厅结账常见方式 1) 现金（cash）付款。当面点清宾客交付款金额，待宾客查点后并收 妥后方可离开。如果客人使用外币，应根据汇率折合成人民币结算，并 向客人清晰解释汇率，“Today’s exchange rate is eight point one RMB Yuan to the US dollar.”(今天的汇率是1美元兑换8.1元人 民币。) 2) 支票（cheque/check）付款。检查日期、金额抬头人、出票人签章 等各项内容有无错误或遗漏。经手人应背书，并写明出票人电话或地址 以备查。 3) 信用卡（credit card）付款。确定信用卡是否能为餐厅接受，如果 可以，请确认有效日期（valid date）、限额（credit limit）. 4) 计入房费（charge to the room）。确认客人的姓名、房号（room number），并请客人签名。
G1: Please bring us the bill, waiter. W: Would you like anything else. G1& 2: No, thanks. W: All right. And do you want to separate bills or just one bill? G1: Separate bills, please. G2: Yes, we go Dutch. W: (To guest 1) Here is your bill. It comes to 126 Yuan. (To guest 2) And yours is 100 Yuan. G1 & G2: Here you are. Thank you!
What do you see in the pictures?
Word game
1. What is the process of taking the bill?
2. Do you think it is acceptable to take the tip?
2013-8-4
8
Listen to the dialogue and answer the following questions:
Task completing
1. Put the following into English: 1) 我帮您结算账单。 2) 您的账单总计168元。 3) 对不起，根据酒店的规定，我们不能接受私人支票。 4) 要我为您解释一下账单吗？ 5) 您付钱给我就行了，我替您到收银台付款。
Further DevelopmenБайду номын сангаас 1. Watch the flash and role play the dialogue with your partner. 2. Make a conversation with the people designed in the picture. Key words and phrases: take the check, pay the bill.
A: Are you through with your meal? B: Yes, we are. Could we have the check, please? A: There you go. I can take care of it here when you’re ready. B: Do you accept checks? A: No, I’m sorry we don’t. We accept credit cards and cash. B: Well, I don’t have any cash with me. I’ll have to put in on credit. A: Thank you. I will be right back. Do you need any to-go boxes(打包 盒)? I’d be glad to bring you some when I come back. B: Yes, we do. Thank you.
1) How would you like to pay for the meal? 2) Would you like to pay together or separately? 3) You may either pay in cash, with credit card, check or charge it to your room. 4) Thank you for waiting, Mr. Brown, here is your bill. Would you like to check it?
1. Learning objects
2. Task presenting
3. Task preparing 4. Task completing 5. Further development 6. Assignments
Learning objects
Students are required to 1. learn some words and phrases: separate, come to; 2. learn how to take the bill.
Background information
2.结账礼仪 1) 通常只有在客人用餐完毕要求结账，“May I have the bill?”的时 候，服务员才能去收银台通知收银员汇总账单。 2) 如果客人在接近停止营业时间还未通知结账，这首服务员可以体香客 人营业时间已近结束，“It’s nearly our last order time.”（我们 的营业时间结束了。）或者比较婉转地问，”Would you like something else?”(您还需要什么吗？) 3) 在点菜和服务过程中，应该准确记录每位客人点菜单的内容，并询问 是否分开帐单，“Would you like separate bills or one bill?”以 便迅速准确地为各位客人办理结帐手续。 4) 礼貌询问客人的付款方式: “How would you like to make the payment?”(请问您用什么方式结账？) 5) 轻声告诉消费总额，并向客人致谢:”The total is**, thank you!”(总数是**，谢谢！)
1. Discuss with your partner after class: How many ways can the guest pay his bills? Then make a presentation about it next period. 2. Finish the exercises on line http://www.202.193.128.12/jdyy.
1. 在对话中And do you want to separate bills or just one bill? separate vt. 分隔;分割;使分离;使分散[(+from/into/off/up)] The two communities are separated by a highway.这两个社区由一条公路隔开。 2. 在对话中It comes to 126 Yuan. come to 1) 共计 The bill came to $20.账单共计二十美元。 2) 涉及 When it comes to German, I know nothing.谈到德语,我一窍不通。 3) 苏醒过来 When she came to, she could not, for a moment, recognize the surroundings. 她苏醒过来时,一下子记不清自己在什么地方。 4) 被继承 The house came to him when his parents passed away.父母过世后,房子就归他了。 5) 达成 They have come to a decision.他们已做出决定。
1. Does the guest want separate bills or just one bill?
2. How much is the bill?
Direction: Listen to the dialogue again and supply the missing information. W=waiter G1=guest 1 G2=guest 2 G1: Please bring us the bill, waiter. W: _________(1)_____________. G1& 2: No, thanks. W: All right. And do you want to ____(2)______ or just ____(3)______? G1: Separate bills, please. G2: Yes, we ______(4)_______. W: (To guest 1) Here is your bill. It ______(5)_____ 126 Yuan. (To guest 2) And yours is 100 Yuan. G1 & G2: Here you are. Thank you!
Task presenting
1.餐厅结账常见方式 1) 现金（cash）付款。当面点清宾客交付款金额，待宾客查点后并收 妥后方可离开。如果客人使用外币，应根据汇率折合成人民币结算，并 向客人清晰解释汇率，“Today’s exchange rate is eight point one RMB Yuan to the US dollar.”(今天的汇率是1美元兑换8.1元人 民币。) 2) 支票（cheque/check）付款。检查日期、金额抬头人、出票人签章 等各项内容有无错误或遗漏。经手人应背书，并写明出票人电话或地址 以备查。 3) 信用卡（credit card）付款。确定信用卡是否能为餐厅接受，如果 可以，请确认有效日期（valid date）、限额（credit limit）. 4) 计入房费（charge to the room）。确认客人的姓名、房号（room number），并请客人签名。
G1: Please bring us the bill, waiter. W: Would you like anything else. G1& 2: No, thanks. W: All right. And do you want to separate bills or just one bill? G1: Separate bills, please. G2: Yes, we go Dutch. W: (To guest 1) Here is your bill. It comes to 126 Yuan. (To guest 2) And yours is 100 Yuan. G1 & G2: Here you are. Thank you!
What do you see in the pictures?
Word game
1. What is the process of taking the bill?
2. Do you think it is acceptable to take the tip?
2013-8-4
8
Listen to the dialogue and answer the following questions:
Task completing
1. Put the following into English: 1) 我帮您结算账单。 2) 您的账单总计168元。 3) 对不起，根据酒店的规定，我们不能接受私人支票。 4) 要我为您解释一下账单吗？ 5) 您付钱给我就行了，我替您到收银台付款。
Further DevelopmenБайду номын сангаас 1. Watch the flash and role play the dialogue with your partner. 2. Make a conversation with the people designed in the picture. Key words and phrases: take the check, pay the bill.
A: Are you through with your meal? B: Yes, we are. Could we have the check, please? A: There you go. I can take care of it here when you’re ready. B: Do you accept checks? A: No, I’m sorry we don’t. We accept credit cards and cash. B: Well, I don’t have any cash with me. I’ll have to put in on credit. A: Thank you. I will be right back. Do you need any to-go boxes(打包 盒)? I’d be glad to bring you some when I come back. B: Yes, we do. Thank you.
1) How would you like to pay for the meal? 2) Would you like to pay together or separately? 3) You may either pay in cash, with credit card, check or charge it to your room. 4) Thank you for waiting, Mr. Brown, here is your bill. Would you like to check it?