外研版中职英语职业模块服务类教案 Unit 2 Hotel Service
外研社2023英语职业模块服务类学生用书升级版课件U5课件-Extended activities
Unit 5 Hotel Service
Period 4 Culture Corner
Warm-up
Look and discuss:
What’s the type of the hotel in the picture? Where can you see this type of hotel?
Ask & Answer Qs
Student B Fill in blanks in the chart.
Reading
Reading
Check your answers in the chart.
800 yuan 700 yuan
45.5 yuan 30 yuan
100 yuan 1,675.5 yuan
Receptionist: OK. Room 1669, Mr Carter. Stayed two nights. Mr Carter: Right.
Receptionist: Did you enjoy your stay? Mr Carter: Yes. But I'm afraid I may have to pay for some extras...
More words I know in this part:
My progress
Expressions I have learnt in this part:
职高英语教案设计第2单元
“外研版”中职国规英语教材基础模块（修订版）第一册Unit 2 It’s easy to make friends!一、单元整体解读及分析二、分课时教学设计第1课时第2课时第3课时第4课时14’词汇扩展和巩固3. 小组整理词汇竞赛。
要求组内学生整理描述人物性格特点的形容词，如funny, cool, sunny,smart, crazy, kind, naughty,helpful, friendly轮流板书，在两分钟内写出最多的获胜。
4. 游戏我说你猜。
教师先快速展示学生搜集到的名人PPT图片，然后说明游戏规则。
小组内两个人配合，我说你猜，面向图片的学生用英语描述图片人物的样貌和特点，让对方猜出图片人物的名字。
猜出名字最多的小组获胜。
5. 教师指导各组学生根据其他组在本环节中的表现进行评价。
翻书快速复习相关词汇。
上台板书同类单词。
参与小组评价，关注自己所在小组的竞赛情况。
观看，关注自己所在小组的情况。
参与小组之间的评价。
提高单词记忆效率，快速巩固和扩展词汇量。
游戏能激发学生的参与意识，及时复习和巩固所学内容，达到学以致用的目的。
6’句型的巩固和运用1. 谁是你的朋友？1）教师展示PPT：将教材中出现的人物图片虚构成学生可能的好朋友。
2）将本单元中需重点掌握句型和教材中图片打乱排列，句子中重点短语和表达留空，让学生根据情境补充句子。
如：Jack: My parents are both______ their work.Alice: She tries her best to____________her parents.观看PPT、思考、必要时可以打开书参考。
小组讨论最终的正确答案。
参与小组之间的评价。
丰富词汇学习的场景，使学生能综合运用本单元词汇和句型进行描述和表达，对生成性词汇进行有效产出。
激发学生兴趣，发展学生的表达和交流能力。
作者简介：文怡，英语讲师，任教于广东省中山市中等专业学校。
从事中职学校英语教学16年，积累了丰富的教学经验。
中等职业学校公共基础课程 英语 职业模块 Unit 2 PPT课件(基础版)
Contents Section Four Reading and Writing
Text A and Writing Text B
Learning Objectives
In this unit, we are going to
discuss common workplace etiquette rules; talk about business card exchange and dining etiquette; arrange etiquette rules into dos and don’ts; write a passage about mobile phone etiquette.
Exercise II
Listen to the conversation and fill in the form. An example is given.
Mr Blue’s problems
6
He put his mouth close to the plate and used a spoon to pull the potatoes into his mouth.
3 He spoke with his mouth full several times during the meal.
4
He used the salad fork for the cake, the chopsticks for the salad, and the soup spoon for the potatoes.
中等职业学校公共基础课程教材配套课件
NEWSTART ENGLISH FOR VOCATIONAL EDUCATION
英语
中等职业英语职业模块服务类第2版答案
中等职业英语职业模块服务类第2版答案1、I_____you that I had made the right decision. [单选题] *A.ensuredB.insuredC.assured(正确答案)D.for sure2、—Why do you call him Mr. Know?—______ he knows almost everything that we want to know.（）[单选题] *A. SoB. OrC. ButD. Because(正确答案)3、18．Who is staying at home now? ________, all of them are out. [单选题] *A．NoneB．No one(正确答案)C．EveryoneD．Nothing4、_____ whether robots will one day have vision as good as human vision. [单选题] *A. What is not yet knownB. It is not yet known(正确答案)C. As is not yet knownD. This is not yet known5、97．Go ______ the square and you will find the theatre. [单选题] *A．aboveB．atC．across(正确答案)D．on6、A lot of students in our school were born _______ March, 1 [单选题] *A. in(正确答案)B. atC. onD. since7、30．I want to find ______ and make much money. [单选题] *A．worksB．jobC．a job(正确答案)D．a work8、Tom will _______ me a gift from Japan. [单选题] *A. takeB. getC. carryD. bring(正确答案)9、--Do you know _______ girl with long curly hair?--Yes. She is Mary. She plays _______ piano very well. [单选题] *A. a; /B. the; /C. the; the(正确答案)D. a; the10、--Could you please tell me _______ to get to the nearest supermarket?--Sorry, I am a stranger here. [单选题] *A. whatB. how(正确答案)C. whenD. why11、At nine yesterday morning, I ______ an English class while they ______ a PE class.（）[单选题] *A. was having; were having(正确答案)B. had; hadC. was having; hadD. had; were having12、There is not much news in today's paper,_____? [单选题] *A. is itB. isn't itC.isn't thereD. is there(正确答案)13、-----How can I apply for an online course?------Just fill out this form and we _____ what we can do for you. [单选题] *A. seeB. are seeingC. have seenD. will see(正确答案)14、Now people can _______ with their friends far away by e-mail, cellphone or letter. [单选题] *A. keep onB. keep in touch(正确答案)C. keep upD. keep off15、_______ songs is my favorite. [单选题] *A. To Singing EnglishB. Singing English(正确答案)C. Singings EnglishD. Sing English16、During the Spring Festival, people in Northern China usually eat _______ as a traditional Chinese food. [单选题] *A. pizzaB. dumplings(正确答案)C. hamburgersD. noodles17、____ wants to see you. [单选题] *A. Somebody(正确答案)B. AnybodyC. All the peopleD. No people18、Every means _____ but it's not so effective. [单选题] *A. have been triedB. has been tried(正确答案)C. have triedD. has tried19、____ is standing at the corner of the street. [单选题] *A. A policeB. The policeC. PoliceD. A policeman(正确答案)20、57．Next week will be Lisa's birthday. I will send her a birthday present ________ post. [单选题] *A．withB．forC．by(正确答案)D．in21、I arrived _____ the city _____ 9:00 am _______ April [单选题] *A. at, in, atB. to, on, atC. in, or, atD. in, at, on(正确答案)22、_____ yuan a month _____ not enough for a family of three to live on today. [单选题] *A. Five hundred; is(正确答案)B. Five hundreds; areC. Five hundred; areD.Five hundreds; is23、Miss Smith is a friend of _____. [单选题] *A. Jack’s sister’s(正确答案)B. Jack’s sisterC. Jack sister’sD. Jack sister24、I've never been to Africa, but that is the place（）. [单选题] *A. where I most want to visitB. in which I most want to visitC. I most want to visit(正确答案)D. that I want to visit it most25、I don't know the man _____ you are talking about. [单选题] *A. who'sB. whose(正确答案)C. whomD. which26、Mom is making dinner. It _______ so nice! [单选题] *A. smells(正确答案)B. tastesC. feelsD. sounds27、49．________ is the price of the product? [单选题] *A．HowB．How muchC．What(正确答案)D．How many28、The children ______ visiting the museum. [单选题] *A. look overB. look forward to(正确答案)C. look forD. look after29、In fact, Beethoven did something brave than dying. [单选题] *A. 勇敢(正确答案)B. 冒险C. 可怕D. 奇妙30、Before you quit your job, （）how your family will feel about your decision. [单选题] *A. consider(正确答案)B. consideringC. to considerD. considered。
英语职业模块(财经、商贸及服务类)答案
Unit 1 ReceptionSection A Warm Up1. rest room2. reception room3. waitress4. registration form5. bellboy6. guest bookSection B Listening and SpeakingWork AloneⅠ. 1. F 2. T 3. TⅡ.1. guide 2. coming to meet 3. AttentionⅢ. reservation, single room, of course, ninth, staySection C ReadingPost-readingⅠ. 1. T 2. F 3. TⅡ.1. basic2. attract3. approached4. respect5. Communication6. repeat Ⅲ.1.first name2. shake hands3. look forward to4. Stand up5. talk to Section D WritingⅠ.Ⅱ.Unit 2 Make an AppointmentSection B Listening and SpeakingWork AloneⅠ. 1. T 2. F 3. TⅡ. 1. be free 2. as soon as 3. messageⅢ. make an appointment, afraid, earlier, shall, a lotSection C ReadingPost-readingⅠ1. People may invite others by telephone or an invitation letter.2. You may say “Thank you for inviting me, but I will not be able to come”.3. Send a thank-you note or give a telephone call to inviter to express the appreciation for the invitation.Ⅱ1. idiom 2. wise 3. refuse 4. appropriate 5. consider 6. appreciationⅢ1.drop in2. in advance3. was unable to4. invitation letter5. a thank-you noteSection D WritingⅠFoundAn MP5 was found at the entrance to the Dahua Cinema on the evening of February 6th. Will the owner please contact the manager of Dahua Cinema?ⅡAn English Editor WantedOur school newspaper is looking for an editor for its English edition. The job mainly includes two parts: One is to choose proper English articles from other newspapers, magazines or Internet for us students. The other is to pick out articles form those written by students in our school and edit them for use.We hope that he/she could meet the following requirements: First, he/she is willing to devote some of his/her spare time to serving the others. Second, it’s necessary for him/her to be good at both English and fine arts. Besides, the ability to use the computer is important.Those who are interested in the job, please get in touch with the Students’ Union this week.Students’ UnionUnit 3 Bank ServiceSection A Warm Up1. passbook2. A TM3. banknote4. debit card5. coin6. queue machine7. currency counter8. check Section B Listening and SpeakingWork AloneⅠ1. F 2. T 3. FⅡ. 1. ordinary 2. overdraw 3. pick it upⅢpersonal check take cable charges instruct return cableSection C ReadingPost-readingⅠ.1. F 2. F 3. TⅡ1. password 2. overdraft 3. issued 4. deposit 5. plastic 6. stolenⅢ1. insteading of 2. Fill in 3. a large amount of 4. waiting for 5. from time to timeSection D WritingⅠ.ⅡUnit 4 Hotel ServiceSection B Listening and SpeakingWork AloneⅠ. 1. T 2. F 3. TⅡ1. hotel services 2. sign 3. luggageⅢcheck out, total, credit card, receipt, pleasureSection C ReadingPost-readingⅠ1. direct-dial telephone, 24-hour room service, color TV, controls for lights and air-conditioning, minibar, tea and coffee-making facilities and a personal safe.2. On the 19th floor.3. It is open from 8 am to 11 pm.Ⅱ1. gym 2. safe 3. lounge 4. control 5. facilities 6. availableⅢ1.less than 2. a range of 3. are equipped with 4. check outSection D WritingⅠ尊敬的张老师，由于我得了重感冒，所以我今天不能来上课，为此我感到非常抱歉。
中职英语职业模块 unit02
Unit 2 Following Instructions
Unit Goals
Learners should be able to
❖ understand the talk about instructions
❖ talk about giving instructions
Words and Expressions
desired 想要的
/dI5zaIEd/ adj.
希望的；
surface
面 tube 管 release
/5s\:fIs/
n.
台面；表
/tju:b/
n.
圆
/rI5lI:s/
v.
松
开
louver 光片 )(职业模块) 英语(工科类 /5lu:vE/ n. 遮
Unit 2 Following Instructions
Read and order
After reading Text A, order the steps to install a desk light with a base.
1. Screw in the lamp.
2. Insert the stem onto the base plate and tighten the fixing screw.
Warm up Text B
Words and Expressions
Read and connect
Read and choose
英语(工科类)(职业模块)
Unit 2 Following Instructions
Warm up
Do you know what flowcharts are? Try to tick them out.
中职英语职业模块服务类教学计划
中职英语职业模块服务类教学计划English:The teaching plan for the vocational module of service category in secondary vocational schools includes various components such as course objectives, teaching methods, learning activities, assessment methods, and resources needed. The course objectives focus on equipping students with the necessary knowledge and skills related to customer service, communication, problem-solving, and teamwork in service industries. Teaching methods may include lectures, discussions, role-plays, case studies, and on-the-job training to ensure students have a comprehensive understanding and practical experience. Learning activities can involve group projects, presentations, field trips to service businesses, and guest lectures from industry professionals. Assessment methods may include tests, quizzes, projects, and real-life simulations to evaluate students' understanding and application of concepts. Resources needed for this module may include textbooks, online resources, industry publications, and partnerships with local businesses to provide hands-on experience for students.中文翻译:中职英语职业模块服务类教学计划包括课程目标、教学方法、学习活动、评估方法以及所需资源等各个组成部分。
外研社中职英语基础模块第一册unit2教案
英语课程教案一、复习：通过上一单元的学习，我们学习了如何介绍一个地方的基本表达。
在这里复习下重点知识。
①write countries’ names in English.美国澳大利亚英国埃及中国法国②words.好久不见法国人全世界友好的礼貌的热动发电厂锅炉二、新课导入毕业后，童鞋们都有何打算呢？如何表达这些职业呢？面试时，如何进行自我介绍呢？Warming up首先用PPT给出书上的图片及单词，然后让学生进行连线。
Then let’s study the words.教学光盘及下载的网络知识可以活跃课堂气氛，亦可以增加学习效果。
Then do ②Then study the words ③Listening and SpeakingTo learn the new words. then listen to the dialogue and repeat.首先，让学生先自己听录音，然后将难点在书上标记，这样便于听讲，之后，根据录音跟读对话。
老师进行对话的讲解，学生练习朗读，然后合作完成练习题，各小组交换答案，教师对练习题进行讲解，最后互相批阅答案。
目的是合作学习，起到了强帮弱，增加了学生的竞争意识，也可以使更多的同学参与到课堂中。
然后要回答这些问题哦。
⑤中有些单词需要学习下哦。
然后回答问题。
巩固一下练习。
Reading and Writing首先，学习这部分单词吧。
然后，先听录音跟读课文，自学课文，各组将课文翻译给我。
之后，教师讲解，最后做练习题。
学习课文吧。
完成下面的练习题。
Termselectricity电plug插头wire电线electricity flow 电流grid输电网小结：通过本章节的学习，我们学习了如何描述一个职业，进行自我介绍。
并且学习了一些专业词汇。
作业：练习册教学反思：通过这个章节的学习，感觉到学生的英语基础非常薄弱，在今后的英语中，还要不断地进行复习，巩固基本知识。
《英语》(职业模块 财经、商贸及服务类)unit 2
开会 出口合同 后天 出席会议 售后服务 作演讲 现在 一……就 出去
Notes
1. What about two o’clock tomorrow afternoon? 明天下午2点如何 呢？ What about … 和 how about … 是英语口语中常用的两个省略句 型，它们的意思和用法基本相同，常常用在以下场合。例 如：
Warm-up Match the pictures with the words given below.
5
guest book
Section B Listening and Speaking
Dialogue Study
Activities
Dialogue 1
(L= Leo, B=Betty) L: Betty, we have to hold a meeting to discuss the export contract tomorrow afternoon because I am flying to Guangzhou the day after tomorrow. B: Let me check your schedule. What about two o’clock tomorrow afternoon? L: OK. Please inform the managers of the meeting. B: Sure. Is it necessary to ask some engineers to attend the meeting, too? L: Yes. They should come because there are some items about the after-sale services in the contract. By the way, Mr. Lin, production manager, will give a presentation to us. Please get the computer and the projector ready. B: OK. I will.
人教版中职语文(职业模块服务类)第2课《科学与艺术》教案
1.导入环节（5分钟）
-教师通过展示一组科学家和艺术家的名言，引导学生思考科学与艺术之间的关系。
-提出问题：“你们认为科学与艺术有什么联系？”激发学生的学习兴趣和求知欲。
-让学生分享自己的观点，引导师生互动，为讲授新课做好铺垫。
2.讲授新课（15分钟）
-教师围绕教学目标和教学重点，讲解科学与艺术的相互关系。
核心素养目标分析
本课旨在培养学生的核心素养，包括审美情趣、科学素养、创新思维和语文综合运用能力。通过学习《科学与艺术》，学生将能够理解科学和艺术之间的关系，提升自己的审美品味和科学理解能力。同时，通过本课的学习，学生将能够运用语文知识和技巧，分析和欣赏科学与艺术作品，提高自己的语文综合运用能力。此外，本课还将激发学生的创新思维，培养他们勇于探索和创新的科学精神。
根据学生的反思反馈，我计划在未来教学中采取以下改进措施：
-增加课堂互动：为了更好地激发学生的学习兴趣，我将在课堂上增加更多的互动环节，如小组讨论、问题解答等。这样可以帮助学生更深入地理解和掌握知识，并提高他们的参与度。
-引入更多实例：为了让学生更好地理解科学与艺术的相互关系，我计划引入更多的实例，如科学家和艺术家的合作项目、科学主题的艺术作品等。这样可以帮助学生更直观地感受到科学与艺术的融合，并激发他们的创造力。
总用时：40分钟
教学过程设计中，导入环节通过创设情境和提出问题激发学生的学习兴趣；讲授新课环节围绕教学目标和重点进行讲解，确保学生理解和掌握新知识；师生互动环节引导学生深入思考，巩固所学知识；巩固练习环节让学生通过练习巩固新知识；课堂小结环节总结本节课的主要内容。整个教学过程设计符合实际学情，注重师生互动，突出重难点，解决问题，拓展学生核心素养能力。
4.巩固练习（5分钟）
英语职业模块(财经、商贸及服务类)答案
Unit 1 ReceptionSection A Warm Up1. rest room2. reception room3. waitress4. registration form5. bellboy6. guest bookSection B Listening and SpeakingWork AloneⅠ. 1. F 2. T 3. TⅡ.1. guide 2. coming to meet 3. AttentionⅢ. reservation, single room, of course, ninth, staySection C ReadingPost-readingⅠ. 1. T 2. F 3. TⅡ.1. basic2. attract3. approached4. respect5. Communication6. repeat Ⅲ.1.first name2. shake hands3. look forward to4. Stand up5. talk to Section D WritingⅠ.Ⅱ.Unit 2 Make an AppointmentSection B Listening and SpeakingWork AloneⅠ. 1. T 2. F 3. TⅡ. 1. be free 2. as soon as 3. messageⅢ. make an appointment, afraid, earlier, shall, a lotSection C ReadingPost-readingⅠ1. People may invite others by telephone or an invitation letter.2. You may say “Thank you for inviting me, but I will not be able to come”.3. Send a thank-you note or give a telephone call to inviter to express the appreciation for the invitation.Ⅱ1. idiom 2. wise 3. refuse 4. appropriate 5. consider 6. appreciationⅢ1.drop in2. in advance3. was unable to4. invitation letter5. a thank-you noteSection D WritingⅠFoundAn MP5 was found at the entrance to the Dahua Cinema on the evening of February 6th. Will the owner please contact the manager of Dahua Cinema?ⅡAn English Editor WantedOur school newspaper is looking for an editor for its English edition. The job mainly includes two parts: One is to choose proper English articles from other newspapers, magazines or Internet for us students. The other is to pick out articles form those written by students in our school and edit them for use.We hope that he/she could meet the following requirements: First, he/she is willing to devote some of his/her spare time to serving the others. Second, it’s necessary for him/her to be good at both English and fine arts. Besides, the ability to use the computer is important.Those who are interested in the job, please get in touch with the Students’ Union this week.Students’ UnionUnit 3 Bank ServiceSection A Warm Up1. passbook2. A TM3. banknote4. debit card5. coin6. queue machine7. currency counter8. check Section B Listening and SpeakingWork AloneⅠ1. F 2. T 3. FⅡ. 1. ordinary 2. overdraw 3. pick it upⅢpersonal check take cable charges instruct return cableSection C ReadingPost-readingⅠ.1. F 2. F 3. TⅡ1. password 2. overdraft 3. issued 4. deposit 5. plastic 6. stolenⅢ1. insteading of 2. Fill in 3. a large amount of 4. waiting for 5. from time to timeSection D WritingⅠ.ⅡUnit 4 Hotel ServiceSection B Listening and SpeakingWork AloneⅠ. 1. T 2. F 3. TⅡ1. hotel services 2. sign 3. luggageⅢcheck out, total, credit card, receipt, pleasureSection C ReadingPost-readingⅠ1. direct-dial telephone, 24-hour room service, color TV, controls for lights and air-conditioning, minibar, tea and coffee-making facilities and a personal safe.2. On the 19th floor.3. It is open from 8 am to 11 pm.Ⅱ1. gym 2. safe 3. lounge 4. control 5. facilities 6. availableⅢ1.less than 2. a range of 3. are equipped with 4. check outSection D WritingⅠ尊敬的张老师，由于我得了重感冒，所以我今天不能来上课，为此我感到非常抱歉。
英语职业模块服务类第二版答案
英语职业模块服务类第二版答案1、Don’t swim in the river. It’s too _______. [单选题] *A. interestingB. easyC. difficultD. dangerous(正确答案)2、The train is coming. Be ______! [单选题] *A. careful(正确答案)B. carefullyC. carelessD. care3、There are many beautiful _______ in the wardrobe. [单选题] *A. bookB. dresses(正确答案)C. cell phoneD. grocery4、Could you tell me _____ to fly from Chicago to New York? [单选题] *A.it costs how muchB. how much does it costC. how much costs itD.how much it costs(正确答案)5、44．—Hi, Lucy. You ________ very beautiful in the new dress today.—Thank you very much. [单选题] *A．look(正确答案)B．watchC．look atD．see6、Can I _______ your order now? [单选题] *A. makeB. likeC. giveD. take(正确答案)7、38．These workers ___________ this bridge since one year ago. [单选题] *A．buildB．are buildingC．have built (正确答案)D．built8、Our campus is _____ big that we need a bike to make it. [单选题] *A. veryB. so(正确答案)C. suchD. much9、Hurry up,?or we’ll _______ class. [单选题] *A. be late for(正确答案)B. late forC. late withD. be late with10、____ father is a worker. [单选题] *A.Mike's and Mary'sB. Mike and Mary's(正确答案)C. Mike's and MaryD. Mike and Marys'11、Mary _______ Math. [单选题] *A. is good at(正确答案)B. do well inC. is good forD. is good with12、99．—Would you please show me the way _________ the bank?—Yes, go straight ahead. It’s opposite a school. [单选题] *A．inB．forC．withD．to(正确答案)13、You have failed two tests. You’d better start working harder, ____ you won’t pass the course. [单选题] *A. andB. soC. butD. or(正确答案)14、--Do you have a _______?--Yes, I _______ at a clothes store. [单选题] *A. work; workB. work; jobC. job; jobD. job; work(正确答案)15、Guilin is _______ its beautiful scenery. [单选题] *A. famous for(正确答案)B. interested inC. fond ofD. careful with16、72．I really don’t know how to thank you , but for your help, I （）my lost necklace．[单选题] *A.couldn’t have found(正确答案)B.mustn’t have foundC.couldn’t findD.wouldn’t find17、The rain is very heavy _______ we have to stay at home. [单选题] *A. butB. becauseC. so(正确答案)D. and18、We can’t go out ______ school nights. （）[单选题] *A. inB. on(正确答案)C. atD. by19、I will _______ at the school gate. [单选题] *A. pick you up(正确答案)B. pick up youC. pick you outD. pick out you20、John suggest _____ anything about it until they found out more facts. [单选题] *A not to sayB. not sayC to say notD not saying(正确答案)21、Nearly two thousand years have passed _____ the Chinese first invented the compass. [单选题] *A. whenB. beforeC. since(正确答案)D. after22、You might not like the way Sam behaves, but please be kind to him. _____, he is your grandfather. [单选题] *A. After all(正确答案)B. Above allC. In allD. At all23、His picture is on show in London this month. [单选题] *A. 给...看B. 展出(正确答案)C. 出示D. 上演24、A survey of the opinions of students（）that they admit several hours of sitting in front of the computer harmful to health. [单选题] *A. show；areB. shows ；is(正确答案)C.show；isD.shows ；are25、Once you get on the road, here are some traffic _______ to remember. [单选题] *A. problemsB. positionsC. rules(正确答案)D. points26、I’m sorry there are ______ apples in the fridge. You must go and buy some right now.（）[单选题] *A. a littleB. littleC. a fewD. few(正确答案)27、———Must I return the book you lent me to you now? ——No, you( ）. You can keep it foranother few days. [单选题] *A.can’tB. shouldn'tC. mustn'tD. don, t have to(正确答案)28、68．—How ________ apples do you want?—I want two kilos. How ________ are they?—They are 5 yuan. [单选题] *A．much; manyB．many; much(正确答案)C．many; manyD．much; much29、His remarks _____me that I had made the right decision. [单选题] *A.ensuredB.insuredC.assured(正确答案)D.assumed30、59．—Can I talk to the manager?—Please wait ________ minute. [单选题] *A．anB．a(正确答案) C．theD．/。
外研版中职国规英语教材基础模块第一册第2单元
外研版中职国规英语教材基础模块第一册第2单元
Unit 2 What Do You Do?
一、单元整体解读及分析
二、分课时教学设计
第1课时
第2课时
第3课时
第4课时
第5课时
第6课
作者简介：许莉婷，1983年6月出生，中共党员，于2006年通过成都市企事业单位公开招聘，加入了成都市礼仪职业中学，成为一名光荣的人民教师。
本人自入校以来，工作已有五年时间，主要担任校英语教学工作，班主任以及全国英语等级考试三、四级口语口试考官工作。
在此期间多次作为教师代表参加各级各类教育教学研讨活动并做示范课展示，论文曾获中国教育学会第21次全国学术年会二等奖，并在四川省教科所论文评选及成都市教科室论文评选中荣获奖项；曾荣获全国“高教”杯中职英语教师创新说课比赛二等奖及最佳新人奖，成都市武侯区高中英语教师比赛一等奖，成都市武侯区教坛新秀，成都市武侯区优秀共产党员等荣誉称号。
外研社新时代职业英语酒店英语 Unit 2 教学课件
(3) How long would you like to extend your stay, Ms. Jones?
对于女性客人，在不知
(4) Would you mind changing to another道ro其o姓m氏on时t，h可e 以称呼
eighth floor?
madam；在知道姓氏
4
8. How long would you like to extend your stay? 请问您要延住几天？ 9. Would you mind changing to another room on the tenth floor? 您是否介意换到10楼的房间？ 10. How was your stay with us? 请问您入住体验怎么样？ 11. Your bill totals... 您的账单总计…… 12. Thanks for staying with us and we look forward to seeing you again. 感谢您入住我们酒店，期待您的再次光临。
Unit 2
After learning this unit, you’ll be able to:
• Register guests • Extend stay for guests • Change rooms for guests • Help guests check out
1
2
3
4
5
6
的时候向客人提出增销
✔
4
Mr.
and
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now
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英语职业模块服务类 电子试题(单元同步练习)附答案 Unit 4
Unit 4 Travel Arrangement第一课时一、用英语写出下列单词和词组1. 旅行签证2. 做好准备3. 预订酒店4. 路线5. 升旗仪式6. 省份7. 交换8. 旅行代理人9. 包办旅游10. 观光游二、补全对话A: I haven’t travelled outside my city in recent 2 years.B: Really, why? Travelling brings a lot of fun.A: 1.____________________B: Come on, be relaxed. You can also learn a lot during a trip.A: So where have you travelled outside the city?B: Many places. I have been to almost all the cities nearby with my Dad.A: 2.____________________B: Well, each has its own style. It is hard to say one is better than another.A: 3._____________________ I would like to travel with my friends this summer holiday.B: If you go travelling, you need to make good preparations. 4. __________________ Do not carry too much, but bring the necessities.A: OK, I see.B: Since you have enough time, you can also choose the city outside our province.A: 5._____________________三、连词成句1. impressed, most, you, what (?)___________________________________________________________________________2. last, would, a, many, tour, how, days (?)___________________________________________________________________________3. been, Shanghai, you, have, to, ever (?)___________________________________________________________________________4. during, my, the, Festival, trip, family, Spring, planning, is, a (.)___________________________________________________________________________5. tour, the, clients, independent, an, up, is, to (.)___________________________________________________________________________第二课时一、词义配对1. accommodation A. grown-ups2. discount B. a reduction in the usual price of something3. adult C. an act of going away from somewhere4. expense D. buildings or rooms where people live or stay5. departure E. the money that something costs二、单项选择1. Where have you paid a visit?A. To the local museum.B. In this summer holiday.C. With his new luggage.2. All expenses for this trip ________ by himself.A. is coveringB. will coverC. will be covered3. Can you _________ to me a good restaurant?A. commentB. recommendC. communicate4. It is free for a child under the age _________ 12.A. withB. atC. of5. Sanya is _________ in the south of China.A. locatedB. locationC. locate6.You can try our travel service and we offer you a special __________.A. disappointB. discountC. disappear7.Before we send the gift, let us ________ it.A. holdB. packC. lift8. The attitude of its after-sales service gains a great _________ for the company.A. reputationB. prizeC. competition9. She is not at home and her family was _________ to Beijing last night.A. upB. offC. at10.— If you have any problem, call me.— OK, I will ________ you if I can’t fix it.A. helpB. thankC. contact三、完形填空Many online travel agencies have been growing ____1___. They help the potential travellers plan perfect trips, whether they are planning to go on holiday or _____2____ a business trip. It is easy to get real-time flight updates and other travel ____3_____ on their apps.Besides, they provide 24-hour customer service and offer different languages for the _____4____ from different places of the world, usually _____5____ Mandarin, English, Spanish, French, Japanese and German.Booking a trip ____6_____ be simpler with online travel agencies. You can book flights, hotels, trains and rental cars ____7_____ in the world ____8_____ just seconds. By comparing the expense in different online ____9_____, you also can travel the world with cheap flights, discount hotels and train tickets.To enjoy the biggest saving and greatest travel deals, go to online travel agencies on your ____10_____ trip.1. A. slowly B. rapidly C. silently D. secretly2. A. make B. play C. take D. give3. A. information B. hobby C. interest D. story4. A. businessmen B. students C. designers D. customers5. A. includes B. including C. included D. include6. A. can B. could C. couldn’t D. shouldn’t7. A. nowhere B. anywhere C. somewhere D. where8. A. in B. of C. at D. on9. A. workers B. agencies C. clients D. shoppers10. A. next B. last C. first D. final四、将下列句子翻译成中文。
中职英语职业模块服务类教学计划
中职英语职业模块服务类教学计划English Answer:Course Name: Vocational English Professional Module for Service Industry.Grade Level: Secondary Vocational.Course Duration: Two semesters.Course Objectives:Upon completion of this course, students will be able to:Communicate effectively in English in various service industry scenarios.Use industry-specific English vocabulary and phrases.Develop customer service skills and techniques.Handle complaints and resolve customer issues professionally.Understand and follow workplace policies and procedures.Course Structure:Semester 1。
Introduction to the Service Industry.Basic English communication skills.Customer service principles.Telephone etiquette.Complaint handling.Semester 2。
Advanced English communication skills.Industry-specific vocabulary and phrases. Cross-cultural communication.Workplace policies and procedures.Role-playing and simulations.Assessment Methods:Class participation.Quizzes and tests.Role-playing exercises.Written assignments.Final exam.Materials:Textbook: "Vocational English for the Service Industry"Handouts and supplementary materials provided by the instructor.Audio and video resources.Grading Policy:Attendance: 10%。
外研社2023英语职业模块服务类学生用书升级版课件U2课件-Extended activities
We made our __d_e_p_a_r_tu_r_e_ in the early morning.
Listening
Read the form and learn new expressions.
New expressions: attention 注意 the headquarters 总部
□ check in
□ traffic jam
□ have a teleconference with
Great! Now I know ______ useful expressions.
More useful expressions I know in this part:
My progress
The man is just in time to _c_a_t_c_h_ the train.
The lawyer gave advice to poor people for a very small _f_e_e_.
If you want to find cheap _a_ir_f_a_re__, you need to compare prices.
¥3350
¥5600 12:00 pm
1:30 pm
11:05 am
Discussion
Compare the strengths and shortcomings of each promotional plan.
Step 1
Step 2
Choose a better plan that meets Mr Green’s requirements.
Unit 2 Would You Like to Know the Schedule?