视易机顶盒包厢内常见故障排查方法

视易机顶盒包厢内常见故障排查方法

包厢内常见故障排查方法包厢内常见故障排查方法

1、开机后报E1错误 1、开机后报E1错误

现象:打开机顶盒后在显示器左下脚显示“E1”错误

说明:这是网络物理线路出错的警告标志。

排查:1.检查这台机顶盒到交换机之间的网络连接是否通。必要的话重新做水

晶头。 2、开机后报E2错误 2、开机后报E2错误

现象:打开机顶盒后在原来显示Pmon的地方显示“E2”错误

说明:这是从交换机到服务器(数据库/视频)之间的网络有问题，机顶盒在此网

络中没有找到网络

管理服务或受到网络线附近的电磁干扰

排查:1.检查服务器的网络集中管理2代是否启动

2.检查物理线路是否正常。(从交换机到服务器(数据库/视频)之间网络是否通)

3.如果检查上面没有问题，请检查布线过程中，是否存在离电源线太近，造成

信号衰减。

4.检查机顶盒到网络启动服务器是否有通路。

3、开机后报E3错误 3、开机后报E3错误

现象:打开机顶盒后在原来显示Pmon的地方显示“E3”

说明:这是机顶盒下载的系统包不完整或者下载中断引起的下载系统不正确的

错误提示; 排查:1、一般发生在下载过程中中断下载连接:停止服务、网络中断等;

2、在同一网络中存在着大批量机顶盒正在点播，在网络繁忙的时候，进行机

顶盒启动，可以

会造成下载系统包等待超时引起E3错误，可以通过更新网络集中管理程序来解决，集中管理

1064以后版本解决该问题;

4、机顶盒在加载程序包时死机 4、机顶盒在加载程序包时死机

现象:启动进度条停止在第9个格

说明:这是下载机顶盒升级包出现了错误

排查:1.重新启动机顶盒，如果还没有解决，请检查网络管理II代的服务设置中的Vmlinux文件有没有问题。一般如果Pmon与vmlinux文件不对应，就会出现加载失败。

5、提示:“皮肤包文件大小有误” 5、提示:“皮肤包文件大小有误”

现象:没能进入点歌界面，而且提示:“皮肤包文件大小有误”

说明:这一般是设置错误所导致的

排查:1、看包厢的IP与此机顶盒的IP有无一一对应，包厢的皮肤类型是否已经设置。

2、看服务器中有无装IIS，它的主目录是否为:C:\evideo\ktv;它的TCP端口号是否为:9166。

3、皮肤包有无错误(如鼠标版的用基本版的皮肤，或在

C:\evideo\ktv\download\skin目录下没

有皮肤)

4、在网络管理2代的服务设置中，解码驱动的lfs文件与点歌程序module文件不配套也会造

成此现象。

5、是否是刚刚装好的服务器，没有重新启动，就连接机顶盒。如果是，请重新启动。

300 yuan, the unit will charge a fine of 100 Yuan. 7.5.3 accident penalties (1) injuries fatalities directly punished 1~2 million. Direct responsibility for the accident and have the corresponding

responsibility of leadership, such as concerning administrative sanctions, should be brought to the company or the relevant Department.

(2) personal injury accident occurred, the direct punishment 0.5-10,000 yuan, responsible for the direct responsibility for the accident and the responsibility of leadership, such as concerning administrative sanctions should be dealt with by the personnel Department of the company. (3) personal injury accident occurs, the direct punishment 500-1000, who is directly responsible for the accident responsibility, give notice of criticism and 50-100 economic sanctions against them. (4) to conceal the accident, reported without undue delay or false, to inform the administrative leadership of the criticism, resulting in serious consequences, the pursuit of leadership, along with 500-1000 punishment.

(5) significant near miss should be attempted as the case of responsible for the accident and construction team injuries accident penalty provisions, mutatis mutandis. Eight, should perform in the construction standards and specifications, serial number a 1 GB3323-2005 steel fusion welded butt joints, welding engineering-Ray lighting and quality rating of 2 GB11345-89 steel welds manual methods of ultrasonic inspection and testing results for grade 3 GB50236-2002 industrial pipe welding engineering code for construction and acceptance of field equipment 4 HGJ222-92 technical specification for welding of aluminium