Unit Communication ppt课件

painting sculpture music dance
newspaper radio television Internet interactive television
Language sign lห้องสมุดไป่ตู้nguage body language
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Starting up
3. Which of the above do you like using? Why?
2. He gives the example of a bank keeping them
updated by e-mail or SMS.
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Listening: Improving communication
A 1.3 Listen to the second part of the interview and answer the questions.
b) They can improve in terms of giving more control to customers so that they do not receive unwanted communications and ensuring that the timing of any communication is right.
Bad communicators: hesitant, inhibited, rambling, reserved
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Vocabulary: Good communicators
B. Which of the words in Exercise A have the following meanings?
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Vocabulary: Good communicators
C-D. Complete this talk by a communication expert with the verbs from the box.
1. interrupt 2. clarify 3. confuse 4. explain 5. digress 6. ramble 7. engage
1. focussed, succinct 2. hesitant, inhibited, reserved 3. rambling, 4. eloquent, fluent, sensitive 5. articulate, coherent 6. persuasive 7. extrovert 8. responsive
Skills ---- Dealing with communication breakdown
Case study ---- HCPS
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Starting up
1. What do you think are the purposes of communication?
2. List some forms of communication.
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Vocabulary: Good communicators
What other factors are important for communication?
Eye contact Smile Visual aid Organized and logical language Charisma arts
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Vocabulary: Good communicators
A. Which words below apply to good communicators? Which apply to bad communicators?
Good communicators: articulate, coherent, eloquent, fluent, focussed, extrovert, persuasive, responsive, succinct, sensitive
4. What problems can people have with them? 5. How can these problems be solved?
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Vocabulary: Good communicators
Factors that make a good communicator: Fluency in the language Sense of humor Body language An extensive vocabulary Physical appearance Not afraid of making mistakes Grammar Listening skill
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Listening: Improving communication
A 1.2 Listen to the first part of the interview and answer the questions.
1. a) the introduction of new communication channels, i.e. the Internet, mobile phones, instant messaging, etc.
Unit 1 Communication
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OVERVIEW
Starting up Vocabulary ---- Good communicators
Listening --- Improving communications
Reading ---- Internal communication
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Purposes of communication
Your ideas
Received Understood Accepted Responses
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Forms of communication
drums smoke signals semaphore Morse code telephone