日照职业技术学院 英语复习翻译

新职业英语1

Unit7

I Really Want to Know 我真的很想知道

1.(1)Friday night I went off my diet.

周五晚上我结束了节食。

(2)I dare say I deserved a good meal after losing the twenty pounds I gained from too many trips t o Manhattan restaurants last year.

把去年因常去曼哈顿的餐馆吃饭而增加的20磅减掉之后，我敢说我该理直气壮地美餐一顿了。

(3)My wife and I went to one of our favorite Houston restaurants to celebrate the successful concl usion of my diet.

为了庆祝节食成功，我和太太去了休斯顿一家我们最喜欢的餐馆。

2.（1）The food, as always, was wonderful.

饭菜与往常一样,味道好极了。

（2）The service was even better than usual.

服务比平常还要好。

（3）I really would have given the restaurant top marks on every item—but I didn't.

我真想给这家餐馆的每个项目都打最高分。

（4）Why? We'll see in a moment. 但我没有.为什么？一会儿我们就知道了。

3.（1）It is admirable for an organization to want to measure

customer satisfaction.

一家公司想度量一下顾客满意度是件好事。

（2） However, to do so correctly, the entire measurement process must be properly designed and implemented from start to finish.

但是，要想把这件事做好，整个度量过程必须妥善设计，并自始至终完整地实施。

（3） Proper questionnaire design is just the first step in the process.

合理设计调查问卷仅仅是这个过程的第一步。

（4） Equally as important is establishing a process of gathering data which will obtain a represe ntative sample of customers, and which keeps bias to a minimum.

为了能够从顾客那里获得代表性的数据样本，并将偏见降到最低，建立数据搜集程序也同样重要。

（5） This is where many organizations fail. This is where this particular restaurant failed.

许多公司却未能做到这一点，而这也正是这家餐馆的失败之处。

4.（1）After we had finished our coffee, the waiter brought

over the check.

话说我们喝完咖啡之后，侍者拿来了账单。

（2）With the check was a brief customer satisfaction survey.

与账单附在一起的，还有一份简要的顾客满意度调查问卷。

One side of the questionnaire contained a note from the owner, beginning with the words “I reall y want to know”.

问卷的一面是餐馆老板的一份说明，开头写着“我真的很想知道”。

The other side of the questionnaire contained a few standard measurement items and room for co mments.

另一面是一些标准的测量项目，以及顾客填写意见的空白处。

What was a little different about this survey was that the questionnaire had already been filled out by the waiter.

有一点不同的是，这份调查问卷已经由侍者填完了。

On a scale of “excellent”, “good”, and “needs improvement”, the waiter had drawn a line through all the “excellent” boxes.

在“很好”、“好”和“有待提高”三个级别上，侍者已经在所有“很好”的方框内划了一条线。

（1） As much as I enjoyed the service, I was not about to deposit a questionnaire that somebody else had completed into a ballot box.

尽管我很满意这家餐馆的服务，我也不打算把一份已由别人完成了的调查问卷放到意见箱里。

（2） However, many people would return such a questionnaire without thinking twice.

然而，很多人却会不假思索就将这种问卷交回。

6.(1)The owner of the restaurant is only fooling himself by keeping the current customer satisfacti on measurement program in place.

如此进行顾客满意度调查，这家餐馆的老板只是在愚弄自己罢了。

(2)If he “really wants to know”, he would be better off asking someone to hand out postage-pai

d questionnaires to peopl

e as they left the restaurant.

如果他“真的很想知道”，在顾客离开时，让人给他们分发一些邮资已付的调查问卷，会对他更有好处。

7.

（1） If you have a customer satisfaction measurement program in place, or if you are thinking of implementing one, we urge you to give as much attention to the distribution and collection proces s as you do to the questionnaire design.

如果你正在进行或者正打算进行顾客满意度调查，我们强烈建议你除了注重问卷的设计外，也要特别注意问卷的发放和回收过程。

Unit8 Career Trends 职业趋势

1.(1) According to the U.S. Bureau of Labor Statistics, the three hot career fields in the next decad

e are going to be information technology (IT), medical and fitness.

据美国劳工统计局的统计，今后十年内的三个热门职业领域将分别是信息技术、医疗和健身。

(2)The demand for workers in each of these fields is expected to double by 2010.

到2010年，以上每个职业领域对人才的需求都将会增加一倍。

(1)It is no surprise that one of the fastest growing areas of employment in recent years relates to c omputer technology.

近年来人才需求增长速度最快的领域之一是计算机技术，这并不令人吃惊。

(2)Technological advance ensures that this trend will continue for some time.

技术的进步确保这种趋势还会继续一段时期。

(3)System analysts, designers and developers, computer programmers, web developers, consultant s and information managers reflect the range of these career areas.

系统分析师、设计师和开发师、电脑程序员、网络开发人员、信息技术顾问和信息管理人员反映出计算机技术领域职业的范围非常广泛。

(4)Hardware engineers are also needed, working in infrastructure construction and repair, cable, s