ISO9001 合同评审

CONTRACT REVIEW

合同评审文件编号: QP-4.3-1版本: 08

Date / 日期Revision History /

修订内容

Originator /

编写员

06-Apr-2000 30-Aug-2003 00

06

Delete the revision history

删除修订记录

09-May-2014 07 Add definition of Product specification

增加:产品规格定义

Add Form #: 01-0 (QP-4.3-1) Customer Requirements Review List

增加:客户要求评审表，表号：01-0 (QP-4.3-1)

Add item 6.2.4

增加:第6.2.4项

16-Apr-2015 08 Add Explanation in Chinese

增加：中文解释

1目的

1.1To define the process for reviewing and handling of customers’ requirement such that all requirements are

considered and appropriated requirements are implemented.

定义客户要求的审查及处理过程，并考量所有要求，确保适当的要求得以被实施。

2范围

2.1 Applicable to customers’ contracts. (Such as agreement and PO) for products manufactured b

A Communication Device (DG) Ltd.

适用于有限公司名下的产品合同，（如协议或者采购订单）。

3定义

3.1 Product specifications may include below elements listed and could be in the form of written information or

record during conference call and meetings.

产品规格可以是书面，电话录音或会议记录的形式，可包括以下列出的基本要素： - Product quality acceptance criterion

产品品质接受标准

- Manufacturing process requirement

制造工艺要求

- Product reliability requirement

产品可靠性的需求

- Packing and labeling requirement for shipment

出货的包装和贴纸的要求

- After Sales Service Requirement

售后服务的要求

4适用文件

4.1 QM-001 Quality Manual

品质手册

4.2 QP-4.4-1 Design Process

设计过程

4.3 QP-4.16-1 Records Control Procedure

记录控制程序

4.4 QP-4.3-8 Customer Purchase Order Review

客户采购订单评审

5附件

5.1Annex 1-Flow Chart.

附件1 —流程图

5.2 Form#:01-0 (QP-4.3-1) Customer Requirements Review List

表#:01-0 (QP-4.3-1) 客户要求评审表

6负责

6.1HOD of marketing &sales responsible for:

市场营销和销售部门领导的职责如下：

6.1.1Considering customers’ request and /or industry demand

考量客户的要求或业界需求。

6.1.2 Initiating new projects

启动新的项目

6.2Sales/Customer Account Personnel responsible for:

销售或客服人员职责如下：

6.2.1 Receiving customer’s requirements and coordinating internal functional review

with relevant departments. Liaise with customer on contractual requirements,

to ensure Aztech is able to meet all terms before signing the Business Agreement.

当收到客户的要求后应协调公司内部相关部门进行审查。在签订商业协议前，

跟客户沟通协商,确保Aztech能满足所有条款。

6.2.2 Responding to customer feedback for improvements or problems and

channel these to the relevant support functions that is responsible to review and

implement improvement plan.

对于客户的反馈,改善的要求或者问题作出回应,并引入相关职能部门去审查并制定改善计划。

6.2.3 Activities documented in Customer Purchase Order Review (see QP-4.3-8)

客户订单评审的执行文件参见表：QP-4.3-8

6.2.4 Record customer requirement review result.

Record shall be in the form of any written documentation or

Form #: 01-0 (QP-4.3-1) Customer Requirements Review List

记录客户要求评审的结果，并以书面文件的形式或记录于客户要求评审表#01-0 (QP-4.3-1)