市场营销 PPT 美国 MARKETING
市场营销英文课件(PPT)
A company can add new products through acquisition of other companies.
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After international marketers position their products, they need to develop the product strategies according to the position.
1. International Product Mix Strategy The international product mix consists of all the
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International Product and Brand Strategy
第三页，共三十八页。
The question of Diversification v.s Standardization.
For most products, adaption to local preference is a must. But adaption to every local market may cost a company too much.
The products include the tangible products and intangible services or a combination of them.
第五页，共三十八页。
2.1 Consumer Products
市场营销(英文版)
formation
信息处理方式
消费者如何处理和记忆信息，如选择 性注意、记忆重构等。
态度形成与改变
探究消费者态度形成的因素，以及如 何通过营销手段改变消费者态度。
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Digital Marketing and Social Media Marketing
Digital marketing strategy
Product positioning
Determine how your product compares to competitors and position it accordingly. Use descriptors and branding to differentiate your product from the competition.
Sales promotion
Use temporary sales and promotions to boost sales and attract customers. This can include discounts, bundle offers, or limited-time offers.
• Brand management and brand building
01
Marketing Overview
Definition and Concepts
• Definition: Marketing is the process of planning and executing the concept, pricing, promotion, and distribution of ideas, goods, and services to achieve a profitable exchange with target customers.
Marketing市场营销(英文版)
Marketing市场营销(英文版)Marketing, also known as marketings, is a crucial aspect of any business. It involves promoting and selling products or services to customers. Effective marketing strategies help businesses expand their customer base, increase brand awareness, and ultimately drive sales.One of the key components of marketing is understanding the target market. This involves researching and analyzing the demographics, preferences, and behaviors of potential customers. With this information, businesses can develop tailored marketing campaigns to attract the right audience. By focusing on the needs and desires of their target market, companies can ensure their marketing efforts are both effective and efficient.Another important aspect of marketing is branding. Developing a strong brand identity is essential for businesses to differentiate themselves from competitors. This is done through various elements such as logos, slogans, and brand messaging. A well-defined brand helps businesses build trust and credibility with customers, leading to increased loyalty and repeat purchases.In today's digital age, online marketing has become increasingly important. With the growing use of technology and internet, businesses have unprecedented opportunities to reach a wider audience. Online marketing strategies include social media marketing, search engine optimization (SEO), content marketing, and email marketing. These tools enable businesses to connect with customers on platforms they frequently use, increasing their visibility and engagement.Another effective marketing technique is influencer marketing.This involves collaborating with influential individuals, such as celebrities or social media personalities, to promote products or services. By leveraging the popularity and credibility of these influencers, businesses can reach a larger audience and gain credibility and trust from their followers.Marketing also involves analyzing and measuring the effectiveness of marketing campaigns. This is done through metrics such as return on investment (ROI), customer acquisition cost (CAC), and customer lifetime value (CLTV). By tracking these metrics, businesses can evaluate the success of their marketing efforts and make any necessary adjustments to optimize their strategies.In conclusion, marketing plays a vital role in business success. It helps businesses understand their target market, build strong brands, and reach a wider audience through various channels. By implementing effective marketing strategies, businesses can increase their customer base, boost brand awareness, and ultimately drive sales.在一个竞争激烈的商业环境中，有效的营销策略是企业取得成功的关键。
大市场营销(Mega-Marketing)
大市场营销大市场营销(Mega Marketing)[编辑]大市场营销的概述美国著名市场营销大师菲利普·科特勒，针对现代世界经济迈向区域化和全球化，企业之间的竞争范围早已超越本土，形成了无国界竞争的态势，提出了“大市场营销”观念。
大市场营销是对传统市场营销组合战略的不断发展。
科特勒指出，企业为了进入特定的市场，并在那里从事业务经营，在策略上应协调地运用经济的、心理的、政治的、公共关系等手段，以博得外国或地方各方面的合作与支持，从而达到预期的目的。
大市场营销战略在4P的基础上加上2P即权力(Power)和(Public Relations)公共关系，从而把营销理论进一步扩展。
所谓大市场营销,是指为了成功地进人特定市场,并在那里从事业务经营,在战略上协调使用经济的、心理的、政治的和公共关系等手段,以获得各有关方面如经销商、供应商、消费者、市场营销研究机构、有关政府人员、各利益集团及宣传媒介等合作及支持。
[编辑]大市场营销的具体表现大市场营销不同于传统的市场营销战略，具体表现在以下几个方面：一、市场营销目标在一般的市场营销情况下，对某一产品来说，市场已经存在，消费者了解这种产品，只是在不同品牌和不同供应商之间做选择。
进入市场的公司要明确目标需求或消费群体，设计出适当的产品，建立分销网络，并要制订市场营销信息传递方案。
而大市场营销者所面临的首要问题是如何打进市场，如果产品是新产品，他们还必须通过宣传教育来启发消费者新的需求和改变消费习惯。
这与单纯地满足现有的需求相比，企业还要具备更多的技能，花费更多的时间。
二、牵涉到的有关集团常规的市场营销者与下述有关方面打交道：顾客、经销人、商人、广告代理商、市场调研公司，等等。
而大市场营销牵涉的方面则更多：如立法机构、政府部门、政党、公共利益团体、工会、宗教机构，等等。
三、市场营销手段大市场营销包括一般市场营销组合（4P）外，还包括另外两个P：权力和公共关系。
市场营销(英文版)
Marketing (English Version) In today's fastpaced business world, marketing plays a pivotal role in the success of any organization. It is theart and science of understanding customer needs and creating products or services that satisfy those needs. Effective marketing strategies can differentiate a brand, increase customer loyalty, and drive business growth. Let's delve into the key aspects of marketing and explore how it can benefit your business.Marketing (English Version)The Heart of Business GrowthAt its core, marketing is about building relationships.It's about connecting with your audience in a way that resonates with their values and aspirations. To achieve this, a holistic approach is essential, one that integrates traditional tactics with digital innovation to create a seamless and engaging customer experience.Understanding the Customer JourneySegmentation and TargetingNot all customers are created equal, and effective marketing acknowledges this diversity. Segmenting your audience based on demographics, psychographics, behaviors, or other relevant factors allows you to tailor your message todifferent groups. This targeted approach ensures that your marketing efforts are more relevant and, consequently, more effective.The Power of StorytellingStories are a universal language that can evoke emotions and create lasting memories. In marketing, storytelling is a powerful tool that can humanize your brand and make it more relatable. By crafting narratives that align with yourbrand's values and mission, you can forge a deeper connection with your audience and inspire them to take action.Leveraging Digital ChannelsMeasuring SuccessMarketing is an investment, and like any investment, it needs to be measured for return. Key performance indicators (KPIs) such as conversion rates, customer acquisition costs, and customer lifetime value provide a clear picture of your marketing efforts' effectiveness. By analyzing these metrics, you can refine your strategies, optimize your budget, and ensure that your marketing activities contribute to your business's bottom line.Continuous ImprovementMarketing (English Version)The Art of Persuasion and EngagementThe essence of marketing lies in its ability to persuade and engage. It's not just about selling products; it's about selling an experience, a lifestyle, and a vision. Here's how businesses can harness the full potential of marketing to achieve their goals.Crafting a Compelling Brand IdentityInfluencing Consumer BehaviorUnderstanding the psychology behind consumer behavior is crucial for marketers. By identifying the triggers that lead to purchasing decisions, you can design campaigns that nudge potential customers towards conversion. This involves not only the rational aspects of product features and benefits but also the emotional appeal that can often be the deciding factor in a consumer's choice.The Role of Content MarketingContent marketing is the strategic creation and distribution of valuable, relevant, and consistent content to attract and retain a clearly defined audience. It's about educating your customers, entertaining them, and providing solutions to their problems. From blog posts to videos, infographics to podcasts, highquality content can establish your brand as an authority in your industry and build trust with your audience.Collaborating with InfluencersCustomer Engagement and Retention Ethical Marketing Practices。
市场营销基础知识(ppt 45张)
20
使用STP方法分析市场
1. 市场细分 （Market Segmentation） 2. 目标市场选择 （Market Targeting）
3. 市场定位 （Market Positioning）
21
市场细分
定义：企业根据消费者之间的需求差异化，把整 体市场按照一定的标准划分为若干个类似消费者 群体的过程。每一个消费者群就是一个细分市场。
24
市场细分
按人口细分 就是以年龄、性别、家庭规模、收入、职业、教 育、宗教、种族和民族等变量为基础将市场划分 为不同的群体。
年龄和生命周期细分
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市场细分
按人口细分
性别细分
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市场细分
按人口细分
收入细分 汽车、服饰、化妆品、金融服务和旅游等行业
27
市场细分
按心理细分 即基于社会阶层、生活方式或人格特征将市场分 为不同的群体。
无差异化（大众）营销
采用大众营销战略，即企业决定忽视细分市场的差异，向全部市场 提供单一供应物。
37
目标市场选择
差异化（细分）营销
采用细分营销战略，即企业选择几个细分市场，并对各细分市场单 独设计提供物的市场涵盖战略。
在几个细分市场上建立稳固的地位比在所有市 38 场上进行无差异营销可以获得更高的总销售额
他们会在哪些地方接触到我们宣传 的信息；要充分认识到口碑的作用
6
1.1 购买决策过程
比较评价（决定性环节）
竞争者：卖同样产品和服务 要充分考虑竞争者，为什么选他不选你呢？
7
1.1 购买决策过程
购买决定
影响因素
他人的态度 意外的情况
使用各种手段去刺激用户的购买欲望，让顾客从打算 购买到下定决心一定要买
市场营销ppt课件
第二节 市场营销观念的演变
市 场 营 销 观 念 (Marketing Concept)是企业的经营指导思想或营 销管理哲学，是企业在经营活动中所 遵循的一种经营观念,一种管理导向。
第一章市场营销ppt课件
营销观念分类
市场营销观念
以企业为 中心的观念
以消费者为 中心的观念
第一章市场营销ppt课件
第一章市场营销ppt课件
（二）产品观念（Product Concept）
时 间：20世纪20年代末; 背景条件：消费者欢迎高质量的产品; 核心思想：致力品质提高，忽视市场需求营销近视症; 营销顺序：企业→市场; 典型口号：我们会做什么，就努力做好什么 弊 端：营销近视症。
第一节 市场和市场营销
一、市场及其相关概念
1. 市场是建立在社会分工和商品生产基础上的交换关系； 2. 市场的形成要素：消费者、产品或服务、交易条件； 3. 买方需求是决定性的； 4. 市场＝人口＋购买欲望＋购买力（+交换）。
市场由一切有特定需求或欲求并且愿意和可能从事 交换来使需求和欲望得到满足的（现实和）潜在顾客所 组成。
)观念。
第一章市场营销ppt课件
市场营销的职能
第一章市场营销ppt课件
（一）商品销售
商品销售对于企业和社会来说，具有两种 基本功能，一是将企业生产的商品推向消 费领域；二是从消费者那里获得货币，以 便对商品生产中的劳动消耗予以补偿
第一章市场营销ppt课件
第一章市场营销ppt课件
（五）社会营销观念 （Societal Marketing Concept）
时间：20世纪70年代。 背景与条件：社会问题突出；消费者权益运动的蓬勃兴起。 核心思想：企业营销=顾客需求+社会利益+盈利目标。 营销顺序：市场及社会利益需求→企业→产品→市场。 SMC是MC的补充和修正。
市场营销讲稿(英文版)(ppt 36页)
l
Journals:
Journal of Marketing
Marketing News
Harvard Business Review
International Journal of Research in Marketing
Journal of Advertising 《营销导刊》 《销售与市场》 《市场营销》（人大复印资料）
•What is marketing?
Core Concepts
Needs, wants, and demands
Products
Markets
Core Marketing Concepts
Value, satisfaction, and quality Exchange, transactions, and relationships
consists of all activities that bring buyers and sellers together
Analysis, Plan, implement, control
Marketing mix(4ps)
Managing Products and Services(Product) Distributing Products and Services(Place) Pricing Products and Services(Price) Promotion Products and
市场营销学英文课件
Copyright ◎ 2010 Pearson Education, Inc.
Chapter 1- slide 7
Understanding the Marketplaceand Customer NeedsCustomer Value and SatisfactionExpectations
Copyright ◎ 2010 Pearson Education,Inc.
12Chapter 1- slide 12
to go after
Designing a Customer-Driven Marketing StrategySelecting Customers to ServeDemarketing is marketing to reduce demand temporarily or permanently; the aim is not to destroy demand but to reduce or shift it
Copyright ◎2010 Pearson Education, Inc.
Chapter 1- slide 14
Designing a Customer-Driven Marketing StrategyMarketing Management Orientations
15Chapter 1- slide 15
Capture value from
superioபைடு நூலகம் value
customers in return
and wants
P RIN CIPLES
Understanding the Marketplace and Customer NeedsCore Concepts· Customer needs, wants, and demands · Market offerings● Value and satisfaction· Exchanges and relationships● Markets
marketing_mix市场营销组合ppt课件
a private brand (store brand or most manufacturers create their
doiwstnr制ibb造urat商onrd品bnr牌aanmde).s,Aoltthhoeurgsh
market licensed brands. Finally, two companies can join
Marketing Mix
精选课件ppt
1
The Marketing Process
Situation Analysis Marketing Strategy
Marketing Mix Decisions
Implementation and Control
精选课件ppt
2
Marketing StrБайду номын сангаасtegy
• ⑦ and deciding what services to offer with the market.
精选课件ppt
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Product Decisions
Product attributes
Branding
Packaging
Labeling
Product support services
(c) place
(d) promotion
产品策略 Product strategy
定价策略 Pricing strategy
分销策略 Placing strategy
促销策略 Promotion strategy
精选课件ppt
7
Product
Goods, services, or ideas that satisfy customer needs
4P营销理论ppt课件
骤，就是要调查研究，即市场营销调研(Marketing Research）。
•
第二“P”是“细分”（partitioning），即把市场分成若干部分。每
一个市场上都有各种不同的人（顾客群体），人们有许多不同的生活方式。
比如：有些顾客要买汽车，有的要买机床，有的希望质量高，有的希望服务
好，有的希望价格低。分割的含义就是要区分不同类型的买主，即进行市场
的），你必须先做好另一个“4P’s”（他称之为战略上的）：
•
第一个“P”是“探查”（Probing）。这是一个医学用语。医生检查
病人时就是在探查，即深入检查。因此，战略4P’s的第一个“P”就是要探
查市场，市场由哪些人组成，市场是如何细分的，都需要些什么，竞争对手
是谁以及怎样才能使竞争更有成效。真正的市场营销人员所采取的第一个步
一、简介
•
杰罗姆·麦卡锡（E.Jerome McCarthy）于1960
年在其《基础营销》（Basic Marketing）一书中第
一次将企业的营销要素归结四个基本策略的组合，即
著名的4P理论：
•
产品（Product）：注重开发的功能，要求产
品有独特的卖点，把产品的功能诉求放在第一位。
•
价格 (Price）：根据不同的市场定位，制定不
同的价格策略，产品的定价依据是企业的品牌战略，
注重品牌的含金量。
•
渠道 (Place）：企业并不直接面对消费者，而
是注重经销商的培育和销售网络的建立，企业与消费
者的联系是通过分销商来进行的。
•
促销（Promotion）：企业注重销售行为的改
变来刺激消费者，以短期的行为（如让利，买一送一，
市场营销基础知识(PPT 95页)
第25页
市场营销决策基础——
营销环境分析
第26页
市场营销决策制定程序
业务 单位 任务
外部 环境 分析
内部 条件 分析
制定 营销 目标
•市场细分 •选择目标
市场
•定位
第27页
一、市场营销环境
企业的营销环境由市场营销之外的、 影响营销管理能 力的所有因素构成。
营销管理能力是指成功地发展和保持同目标顾客关系 的能力。
市场营销基础知识
导读
第一部分：前言 第二部分：市场营销的核心概念 第三部分：市场营销思想的演变 第四部分：市场营销的过程及成功的特征 第五部分：市场营销的环境分析 第六部分：消费者购买行为分析 第七部分：确定细分市场和选择目标市场 第八部分：制定营销组合方案——4PS理论
第1页
前言
• 市场营销的理论是二十世纪初起源于美国的一门应用学科，科学性和 艺术性是它的双重特征,自诞生以来一直处在不断变革和发展之中。
第16页
小结：营销思想的演变
• 生产观念——以生产为中心 以量取胜 以产定销 • 产品观念——以产品为中心 以质取胜 以产定销 • 推销观念——以推销为中心 以销取胜 以产定销 • 营销观念——以顾客为中心 以适销对路取胜 以销定产 • 社会营销观念——以社会整体需求为中心 以社会整体效益最大取
胜 以产定销 • 战略营销观念——以企业战略发展要求为中心 以竞争为基础
采购后的行为
不采取行动 承受心理压力
不
满
停 止购 买
意
要求商家补偿
采取行动 向周围人诉说
采取暴光方式
采取法律方式
第44页
（三）影响因素分析
文化因素
(1文化和亚文化的影响 文化是指一套基本的价值观念以及偏好和习惯 亚文化是文化的细分，它基于地域、宗教和种族 三种渠道传播文化：家庭、教育机构和社会环境
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© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
Learning Objectives
After reading this chapter, you should be able to:
5.Distinguish between marketing mix elements and environmental factors.
‣ The University of Regina provides a dynamic, innovative and supportive learning
experience with a growing national reputation for excellence in teaching and research. The University’s comprehensive services and programs prepare students to excel in local and global communities and its research opportunities attract the best and brightest minds.
‣ Who Buys and Uses What is Marketed? ‣ Ultimate Customers ‣ Organizational Buyers
‣ Who Benefits?
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
WHAT MARKETING IS AND WHAT IT IS NOT
WHAT MARKETING IS AND WHAT IT IS NOT
‣ Requirements for Marketing to Occur
‣ Two or More Parties with Unsatisfied Needs ‣ Desire and Ability to Satisfy These Needs ‣ A Way for the Parties to Communicate ‣ Something to Exchange
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
WHAT MARKETING IS AND WHAT IT IS NOT
‣ The Breadth and Depth of Marketing
‣ What is a Market? ‣ Who Markets? ‣ What is Marketed?
Answer:
The four marketing mix elements that make up the organization's marketing program are product, price, promotion, and place, or otherwise known as the 4 P's. This portion of the marketing program is controllable by the marketing departments and its organization.
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
Concept Check Marketing focuses on _d_is_c_o_v_e_r_in_g_ and __s_a_t_is_f_y_in_g__ prospective customers’ needs and wants.
‣ The Diverse Factors Influencing Marketing Activities
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
FIGURE 1-1 An organization’s marketing department relates to many people, groups, and forces
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
Concept Check
What four factors are needed for marketing to occur?
Answer: (1) Two or more parties with unsatisfied needs, (2) a desire and ability on their part be satisfied, (3) a way for the parties to communicate, and (4) something to exchange.
6.Describe how market orientation in the present era focuses on creating customer value, satisfaction, and customer relationships.
7.Understand the meaning of ethics and social responsibility and how they relate to the individual, organizations, and society.
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
Concept Check
What are the four marketing mix elements that make up the organization’s marketing program?
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© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
Marketing
6th Canadian Edition
HOW MARKETING DISCOVERS AND SATISFIES CONSUMER NEEDS
‣ Satisfying Consumer Needs
‣ Target market ‣ The Four Ps: Controllable Marketing Mix Factors ‣ Product ‣ Price ‣ Promotion ‣ Place ‣ The Uncontrollable, Environmental Factors
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
FIGURE 1-4 Marketing Program for Curves
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
Concept Check An organization can’t satisfy the needs of all consumers, so it must focus on one or more subgroups, which are its __t_a_rg_e_t__m_a_r_k_e_t_s__.
value to customers
‣ managing customer relationships in ways that benefit the
organization and its stakeholders
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
HOW MARKETING DISCOVERS AND SATISFIES CONSUMER NEEDS
‣ Discovering Consumer Needs
‣ Consumer Needs and Consumer Wants
Learning Objectives
After reading this chapter, you should be able to:
1.Define Marketing. 2.Know the basic requirements for successful marketing to occur. 3.Understand the breadth and depth of marketing. 4.Explain how marketing discovers and satisfies consumer needs
© 2006 McGraw-Hill Ryerson Ltd. All rights reserved.
Concept Check
What is marketing? Answer: According to the American Marketing Association, "marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders."