针对某个产品的询盘回复
外贸询盘话术
外贸询盘话术
1. “嘿，咱可别一上来就问价格呀，那多生硬！就好比你去相亲，
直接问人家工资多少，合适不？”
2. “咱得先唠唠家常呀，问问对方最近咋样，这就像朋友聊天一样
自然，懂不？”
3. “你说你直接要人家报最低价格，人家能乐意吗？这不是逼人嘛！”
4. “哎呀呀，要多夸夸人家产品好呀，谁不喜欢听好听的呢，就像
咱被夸了也高兴呀！”
5. “别老是自己说个不停呀，也得听听人家咋说，这跟聊天一样，
有来有往才行呀！”
6. “你想想，你要是态度冷冰冰的，人家能热情回应你吗？这不是
自找没趣嘛！”
7. “咱得表现出咱的诚意呀，就像追求喜欢的人一样，得用心呀！”
8. “可别问些傻傻的问题哦，不然人家会觉得你不专业的，这多尴
尬呀！”
9. “要让人家觉得你是真的感兴趣，而不是随便问问，懂不懂呀你！”
10. “别把询盘搞得那么严肃嘛，轻松点，就像和朋友聊天谈生意一样！”
结论：外贸询盘话术很重要，要用恰当、自然、有诚意的方式去和对方沟通，这样才能取得好的效果。
外贸13种询盘回复模板
外贸13种询盘回复模板尊敬的客户1.产品询盘回复模板：尊敬的先生/女士非常感谢您对我们产品的关注。
我们很高兴告诉您，我们可以提供您所需要的产品，并且您可以根据以下信息进行参考：产品名称：产品规格：数量：交货地点：交货时间：其他特殊要求：请告诉我们您对以上信息的想法，我们将为您提供详细报价和更多相关信息。
2.价格询盘回复模板：尊敬的先生/女士非常感谢您对我们产品价格的关注。
我们很高兴为您提供以下报价：产品名称：产品规格：数量：报价（单价/总价）：交货地点：交货时间：其他特殊要求：请告诉我们您对以上报价的想法，我们将尽最大努力满足您的需求并提供物有所值的产品。
3.样品询盘回复模板：尊敬的先生/女士非常感谢您对我们样品的关注。
我们愿意提供样品，并且您可以根据以下信息进行参考：样品名称：样品规格：样品费用：样品快递费用：发货时间：付款方式：4.付款询盘回复模板：尊敬的先生/女士非常感谢您对我们付款方式的关注。
我们可以接受以下付款方式：付款方式1：付款方式2：付款方式3：付款方式4：请告诉我们您更喜欢的付款方式，以便我们进行更进一步的讨论和安排。
5.包装询盘回复模板：尊敬的先生/女士非常感谢您对我们产品包装的关注。
我们可以提供以下包装方式：包装方式1：包装方式2：包装方式3：包装方式4：请告诉我们您更喜欢的包装方式，以便我们进行更进一步的讨论和安排。
6.交货时间询盘回复模板：尊敬的先生/女士非常感谢您对我们交货时间的关注。
根据您的需求，我们可以提供以下交货时间选择：选择1：选择2：选择3：选择4：请告诉我们您更喜欢的交货时间，以便我们进行更进一步的讨论和安排。
7.订单确认询盘回复模板：尊敬的先生/女士非常感谢您对我们的订单的关注。
我们已收到您的订单，并且将进行如下确认：订单号：产品名称：数量：交货地点：交货时间：其他特殊要求：请确认以上信息是否与您所期望的一致，以便我们继续为您安排后续工作。
8.发货通知询盘回复模板：尊敬的先生/女士非常感谢您的订单，并且我们将在以下时间安排发货：发货日期：发货产品名称：发货数量：发货地点：快递公司名称及单号：9.质量保证询盘回复模板：尊敬的先生/女士非常感谢您对我们质量保证的关注。
有关询盘回复的范文（精选3篇）
有关询盘回复的范文（精选3篇）有关询盘回复的范文篇1未付款询盘回复：Dear ,we have got your order of......The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest Regards已付款订单的回复：Dear ,I am very glad to hear from you. The biggest size we have is39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.We are looking forward to getting your early reply.Best Regards客户投诉产品质量有问题Dear customer,I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!Dear friend,I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving youmore discounts to make up when you buy from me next time. Thanks for your understanding.Best Regards订单完成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards有关询盘回复的范文篇2可以针对首次来信没有明确需求，联系信息不全的客户Dear Mr. Amir,Many thanks for your inquiry dated(of) from .In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.Waiting for your early reply.Best RegardsAmy可以针对首次询盘比较明确，且联系信息较全的客户。
史上最全的外贸询盘回复模板
史上最全的外贸询盘回复模板未付款订单Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。
如果在价格和尺寸上有什么能帮助的，请随时与我联系。
当付款完成，我将立即备货并发货。
谢谢！提示：请根据您产品自身特点对描述内容进行修改。
已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文：您的订单编号为XXXXXXXXXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。
如果您有任何问题请随时联系我。
谢谢！提示：请填上您的订单号和发货天数。
回复客户询盘的常用语大总结
回复客户询盘的常用语大总结回复客户询盘的常用语（1）我们的条件是10日内付款为2%的折扣，30日内付款无折扣。
Our terms are2%ten days，thirty days net.（2）我公司仅限于从发票开出之日起10日内付现金者给予折扣优待。
We only allow a cash discount on payments made within ten days of date of invoice.（3）顾客向我公司购货一律用现金支付。
从发票开出之日起，30日内将货款付清。
如当即支付现款，我公司当按年利5%计付30日的利息。
Terms to approved buyers strictly net cash，payment within thirty days from invoice date，for prompt cash we will allow thirty days interest，at the rate of5%per annum.（4）条件：即期发货。
在货到我方工厂，经过验讫重量品质后，立即以现金支付。
Terms：early delivery，and net cash payment after receipt of the material at our works，and verification of weight and quality.5）现金支付折扣，仅限于在10日内以现金付清货款者可打折扣。
Cash discounts are allowed only on accounts that are paid within the ten-day limit.（6）你将发现，我公司对贵方的报价所给予的优惠是前所未有的。
You will find that we have given you the best terms customary in our business.（7）每月一日以前提供的汇票，依我公司惯例应在25日全部结帐。
外贸询盘回复范文
外贸询盘回复范文
尊敬的先生/女士，
非常感谢您对我们公司的关注和垂询。
我们很高兴收到贵公司的询盘，并对贵公司对我们产品的兴趣感到非常荣幸。
以下是我们对贵公司所询产品的详细信息和报价：
产品名称：XXXXX
规格：XXXXX
数量：XXXXX
交货地点：XXXXX（目的国/港口）
付款方式：XXXXX
产品报价：
单价：XXXXX（货币）
总价：XXXXX（货币）
交货期限：XXXXX
我们公司专业从事XXXXX行业多年，拥有丰富的生产和出口经验，产品质量得到国内外客户的高度认可和好评。
我们公司遵循国际贸易规则和标准，严格控制产品质量，确保每批产品都符合相关的标准和要求。
如有任何其他问题或需求，请随时与我们联系。
我们将尽快回复您的问题，并提供最优秀的服务。
我们期待与贵公司建立长
期的合作关系，共同发展和成长。
再次感谢您对我们公司的关注和垂询。
祝贵公司生意兴隆，商机多多！
此致
敬礼
您忠诚的合作伙伴。
如何回复询盘模板
如何回复询盘模板
尊敬的先生/女士，
非常感谢您对我们公司的兴趣并给予关注。
我们很高兴收到您的询盘，并愿意向您提供所需的信息。
首先，请告知我们您所关心的产品/服务以及其他具体的要求
和细节，以便我们能更好地回答您的问题并提供最准确的报价和方案。
同时，如果您有任何特定的期望或要求，请务必告知我们，我们将竭尽所能满足您的需求。
另外，为了更好地了解您的需求，我们希望能进一步了解您的公司背景和业务情况。
如果您愿意，也请提供一些相关信息，例如公司名称，业务领域，所在位置等。
最后，请放心，我们的团队将会尽快回复您的询盘，并尽力为您提供满意的解决方案。
如有任何疑问，欢迎随时与我们联系。
再次感谢您的询盘，期待与您进一步合作。
谢谢！
您诚挚的，
[您的姓名]
[您的职位]
[您的公司名]
[联系方式]。
询盘回复模板
询盘回复最全版收到询盘后1.收到HPL询盘Dear friend,Thanks for your enquiry about our products.Now could you tell me your more information you need？then I quota you soon base on your details .1.Do you need laminate compact board or chemical board? As you know, laminate board don't have chemical-resistant speciality.2. Which size and the thickness is?Looking forward to hearing from you.Best regards with thanks.Sammul2.收到Locker询盘Hi friend,How are you?Thanks very much for your inquiry of our HPL fireproof locker. This is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of HPL fireproof locker.The price is according to open area computation, so I have some questions need to confirm with you, please help, thanks in advance. 1). What color do you want?2).Please advise me the detail size of the locker, such as length ,width ,height, thickness, thanks.3). How many units do you want?We will quote the best price to you after received your further information.If it's convenient for you can send a modality picture to my E-mail. The next is a model figure.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.收到户外板询盘Hi May,Nice day!Glad to receive your enquiry about the wall cladding.Now attach our wall cladding catalogue ,please check!If you have the draft for the wall project,please show me,then quota you s oon base on the detailsLooking forward to hearing from you.Best regards with thanks.Sammul4.收到柜子询盘Dear Alisa,We are so pleased to receive your inquiry about our locker. Enclosed is our quotation, please kindly check the attachment. If you need further information, please contact us. We will try our best to meet your requirements.Thank you.Sammul5.收到台面询盘Dear Heidi,Nice day! Thanks for your inquiry.Do you like indoor table top or for outdoor use? Could you tell me the size you need or your own design?After you confirmed with the size and quantity. the best price will send you soon.Waiting for your reply.Best regardsSammul第一次不回1.Hi Kevin,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.Sammul2.Dear Jason,How are you recently?My name is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of Fire-Resistant board, High Pressure Laminates, Chemical resistant boards, Toilet Cubicles and Lockers .Before, I have received your inquiry about cabinet locker and toilet cubicle. Excuse me, your company in first you need cabinet locker or toilet cubicle, please contact me if you require, we will quote the best price to you after received your further information. Thanks.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.Hi Mike,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsSammul第二次不回1.Hi Abbort,Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Sammul2.Hi Jane,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you.Sammul很久没回复跟进Hi friend,How are you recently? It is a long time to haven't heard from you .Can you tell me how the product you need is going? If you have other questions, please contact me .Wait for your good news.Have a nice day!Sammul1.柜子很久没回复跟进Dear Tom,How are you? Hope everything is ok with you all long. I am writing forkeeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of locker? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul2.HPL跟进Dear friend,How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of hpl sheet? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul3.隔断跟进Dear friend,How are you? Hope everything is ok with you all long.I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of toilet partition? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul4.Dear Sandy,How are you.We are writing for keep in touch with you for long term business. If you have any new inquiry for locker or hpl furniture, welcome contact us. Your any email will get our prompt attention.Your SincerelySammul5.新年祝福Dear Client,The Chinese New Year is coming. We will have a long time holiday since 10th Feb to 26th Feb 2015.If you have any order before that, please contact us soon. We will arrange production in short time.Your SincerelySammulDear Froilan,Thank you so much for all of your business support. Wish you Happy Family and Merry Christmas.Best regardsSammul6.端午节祝福Dear friend,Happy Dragon Boat Festival!Wish you everything goes well, healthy body, a happy family. Sincerely,Sammul。
询盘回复话术
询盘回复话术1.感谢您的询问，我们很高兴能为您提供服务。
2.您好，我们已经收到了您的询盘，谢谢。
3.非常感谢您对我们公司的关注，我们会尽快回复您。
4.您的询盘已经收到，我们会尽快联系您提供更详细的信息。
5.非常感谢您对我们公司感兴趣，我们会尽快回复您的询盘。
6.您好，感谢您对我们公司所表现的信任和支持。
7.我们承诺会在24小时内回复您的询盘，感谢您的耐心等待。
8.我们已经收到了您的询盘，并正积极地研究和确认您的需求。
9.内部团队已经开始为您的询盘提供最佳解决方案。
10.我们会尽快给您反馈，以便进一步讨论如何更好地推进合作。
11.我们会尽快答复您的询盘，并提供最好的解决方案。
12.感谢您的询盘，我们会竭尽所能为您提供最佳的解决方案。
13.我们非常重视您的询盘，并相信我们可以为您提供最好的解决方案。
14.您的询盘已经引起了我们的重视，我们期待能在未来的合作中为您服务。
15.我们非常感谢您选择我们公司，并期待能与您一起展开合作。
16.为了更好地理解您的需求，我们需要进一步了解您的业务模式及目的。
17.我们会与您密切合作，并在合适的时间提供最佳的支持。
18.我们的团队正在积极地寻找最佳的解决方案，以满足您对我们的要求。
19.您放心,我们会为您提供最专业的服务并提供最佳的解决方案。
20.我们期待能与您建立长期的合作关系，共创双赢。
21.非常感谢您对我们公司的询盘，我们会耐心地为您解答所有的问题。
22.我们的所有部门都已经开始积极协作，以满足您的要求。
23.我们会根据您的需求及时提供最佳的解决方案。
24.您的请求已被纳入我们的工作计划，并将尽快处理您的需求。
25.您的询盘已经被我们记录，并将第一时间给您回复相关信息。
外贸13种询盘回复模板
催促下单，库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货 (out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意，因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
外贸询盘回复技巧和话术
外贸询盘回复技巧和话术1.非常感谢您的询盘，我们对贵公司对我们产品的关注表示非常高兴。
2.首先，请告诉我们您对我们产品的要求和详细说明。
3.请问您对我们的产品是否有任何特殊要求？4.我们非常愿意为您提供有竞争力的报价。
5.我们的产品具有高质量和竞争力价格，适合您的市场需求。
6.我们将充分满足您的需求，确保产品的质量和交货时间。
7.请告诉我们您所在国家/地区的具体进口政策和要求。
8.我们可以为您提供产品样品以供评估和确认。
9.我们的产品通过了国际质量认证，并获得了良好的市场反馈。
10.我们的产品在国际市场上享有良好的声誉和口碑。
11.如果您有任何具体的问题或疑虑，请随时告诉我们。
12.我们可以根据您的要求定制产品。
13.我们将提供完整的售后服务和技术支持。
14.请告诉我们您的订单量和交货要求。
15.我们将竭诚为您提供最佳的价格和服务。
16.我们期待能够与您建立长期合作关系。
17.我们将及时为您提供报价和交货信息。
18.我们的产品在质量和价格上具有优势。
19.我们已经成功地与许多国际客户建立了合作关系。
20.我们将尽力满足您的需求并提供最优质的产品。
21.我们可以根据您的要求提供不同规格和尺寸的产品。
22.我们有丰富的生产经验和技术专长。
23.我们欢迎您参观我们的工厂，了解我们的生产能力。
24.我们将根据您的订单量和要求提供最短的交货时间。
25.我们将为您提供专业的物流支持和安排。
26.我们有各种付款方式可供选择。
27.我们将提供详细的包装和装运信息。
28.我们将为您提供产品的参考价格，具体价格根据订单量而定。
29.我们将为您提供最新的产品目录和信息。
30.我们欢迎您提供更多的详细要求和询问。
31.我们将按照国际贸易惯例和标准进行业务合作。
32.我们将确保您的订单得到及时处理和跟踪。
33.我们将尽全力满足您的质量要求和要求。
34.我们将保证产品的及时交付和提供最佳的售后服务。
35.我们的产品在性能和可靠性方面具有优势。
询盘回复技巧大全。所有模版
询盘回复第一封：Dear Tom,With honor we received your email just now . Thank you for your interest in our products ZF overhaul kits. They are among our best-seller list.Pls kindly allow us to briefly introduce ourselves to enhance mutual understanding.We, Guangzhou STK transmission parts Co.,Ltd, is a speciliazed manufacture of auto transmission parts.You may see our products through our website.It's glad to know that you are looking for the best sellers, but first,pls understand ,we want to confirm the following information:1. where is your target market ?2. Also,pls provide your company information.(It would help me point out the exact best sellers for your market.)Pls kindly note we welcome your furthure request for more informations ,it's our sincere wish that we can know each other better, and work together in the near future.询盘回复第一封：（发客户想要的specification）Dear Tom,Well noted that your target market is Africa and UAE.As far as you should know ,ZF overhaul kit is our best seller ,especially for your market and America market. Enclosed pls see the items of ZF transmission overhaul kit number that I have chose for your reference,pls inform me the item No.that you are interested in and also the quantiy that you are in need of , so that I can quote you with specific price.Also,we have friction kit and steel kit ,also master kit (which includes overhaul kit ,friction kit and steel kit) .,filter,band etc.Are these items might be of your interest? Let me know if you do.(If you have some other items that is not in the list ,pls feel free to let me know )Looking forward to hear from you soon.跟客户价格战：Dear Frankie,Thanks for your nice information.I can strongly feel your sincerity in working with us, but to make sure the mutual trust and benifits for our cooperation, I want to make things clear at first. So below please check my answers in RED: （赞美客户对我们的重视，给甜头客户）We know about the price from Ningbo, but please be noted about the following points:1. Our Stainless Steel Soap is made of Stainless Steel 304, what about the material of the soap supplied by Ningbo factories? You know, S/S 304 is much more expensive than S/S 201. While S/S 304 i s much more favorable to sell in Europe. （告诉客户我们的产品适合他们的市场）2. Firstly I want to let you know th at I am not going to speak ill of any other suppliers, however, we have our real experience before, that is, we ever checked the samples supplied by Ningbo factories declaring the soaps are made of S/S 304, but we found it is 201 in fact, even on some samples we found there is some rust appeared on the soap. （说竞争对手的一点不好的问题）3. The price you got from Ningbo factory all under USD 1.00, are you sure that price is for S/S 304 material, the quantity 1000 pcs, and based on FOB? All factories producing this item know that the profits for this item are very limited, while the FOB local cost is too high to cover. Furthermore, the quantity of 1000 pcs is very small for this item.4. To show our sincerity to work with you on this order, our proposal is EXW USD1.00/pc, just to cover our cost and try to built the long term relationship with you, because FOB Jiangmen USD1.00 for S/S 304 material based on 1000 pcs is the "Mission Impossible".（偶尔用一些国外名言等，增加幽默感）5.Packaging: pls check if it's possible to get OEM giftbox, we will pay USD0.10 extra cost, final USD1.10The printing factory won't accept to produce only 1000 pcs OEM giftbox, except for you are willing to pay for more extra.I checked with our printing supplier, USD 0.20 extra will be acceptable to produce those 1000 pcs of OEM giftbox.当客户要货低于MOQ时：Hi ，I can totally understand your situation that you need to study the market before ordering bigger quantities.And as your supplier, if there are other better solutions, we will not pass the burden to you. （告诉客户自己有多伟大啊。
询盘回复的要领
询盘回复的要领
以下是询盘回复的要领：
1. 及时回复：尽快回复客户的询盘，展现出你的专业和诚意。
在收到询盘后的24小时内回复是最佳选择。
2. 表达感谢：开篇表达对客户对公司的兴趣和询问的感谢之情。
3. 确认问题：仔细阅读客户的询问，并在回复中确保理解其问题的核心。
询问客户提供更多信息或澄清疑问。
4. 提供详细信息：回答客户的问题并提供相关的详细信息。
如有需要，附上产品目录、价格表或其他相关资料。
5. 清晰而专业的语言：用简洁准确的语言回答问题，避免使用行业专有词汇或缩略语，以确保客户易于理解。
6. 个性化回复：为了与客户建立联系，确保在回复中适当地使用客户的姓名，并表明愿意提供进一步的帮助和支持。
7. 跟进措施：如果需要更多时间或信息才能回答客户的问题，向客户解释原因并承诺在最短时间内提供进一步答复。
8. 结束礼貌：在邮件的结尾表达再次感谢客户的兴趣，并重申公司提供卓越的产品和服务。
9. 跟踪交流：在回复中询问客户是否需要进一步的帮助或是否
有其他问题。
在后续的回复中保持积极的跟踪，以满足客户的需求。
10. 校对邮件：在发送之前仔细校对回复，确保没有拼写错误或语法错误，并保持适当的格式和排版。
总而言之，回复询盘时需要及时回复，并以友好和专业的口吻回答问题，并提供所需的详细信息。
通过保持有效的沟通和关注客户需求，可以建立持久的商业关系。
外贸13种询盘回复模板
催促下单，库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货 (out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意，因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
外贸询盘回复报价范文
外贸询盘回复报价范文示例1:尊敬的客户，非常感谢您对我们公司的关注和询盘。
根据您的要求，我们特别为您提供以下报价范文：对于产品A：- 单个产品A的价格为XX美元。
- 批量订购500个产品A，则价格为XX美元/个。
- 大批量订购1000个产品A，则价格可再优惠至XX美元/个。
对于产品B：- 单个产品B的价格为XX美元。
- 批量订购100个产品B，则价格为XX美元/个。
- 大批量订购500个产品B，则价格可再优惠至XX美元/个。
关于运输成本：- 运输费用根据目的地的不同而有所不同。
我们将根据您提供的具体地址和要求来计算最终的运费。
关于交货时间：- 对于产品A和产品B，我们通常在订单确认后的3个工作日内安排发货。
关于付款方式：- 我们接受电汇和信用证付款方式。
请注意，以上报价仅供参考。
最终价格将根据订单数量、交货地址和运输方式而有所调整。
如果您对上述报价有任何疑问或需要进一步的讨论，请随时与我们联系。
我们非常愿意与您合作，为您提供更多详细信息和帮助。
再次感谢您对我们公司的兴趣和支持，我们期待与您的合作。
祝好！此致，XXX公司示例2:尊敬的客户，非常感谢您对我们公司的关注和询盘。
我们非常荣幸有机会为您提供我们的产品和服务。
以下是我们对您提出的询盘的报价：产品名称：XXX（产品名称）数量：XXX个/XX箱/XXX米等（具体数量）单价：XXX美元/个/箱/米等（具体单价）总价：XXX美元（总价）产品描述：（请简要描述产品的特点、功能和效用）交付方式：（请说明产品交付方式，例如快递、空运或海运）付款方式：（请说明支付方式，例如电汇、信用证或支付宝）交货时间：（请说明您需要产品的交货时间）备注：（如果有其他特殊要求，请在此处注明）如果您对以上报价感兴趣或有任何进一步的问题，请随时与我们联系。
我们将尽快回复您的邮件并提供详细的信息。
我们期待与您建立长期的合作关系。
再次感谢您对我们公司的关注和支持！此致，XXX公司示例3:尊敬的客户，感谢您对我们公司的关注与询盘。
询盘沟通技巧
译文：
亲爱的朋友，我们已经收到您的订 单×（产品的名称、数量等），但订 单似乎未付款。如果在价格和尺寸 上需要帮助，请随时与我联系。当 付款完成，我们将立即备货并发货。 谢谢！
任 务 询盘沟通技巧
二、询盘沟通模板
（一）售前沟通
5、鼓励客户提高订单数量，提醒其尽快下单
Dear friend, Thank you for your order. If you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you bought counts to a certain amount, we will give you a satisfied discount.
二、询盘沟通模板
（一）售前沟通
售前沟通主要是为客户解答关于产品价格、库存、规格型号、用途，以及运费、运输等方面 的问题，促使客户尽快下单。
1、买家光顾店铺查看商品
Hello, my dear friend.Thank you for visiting our store, you can find what you want from our store.If we don’t have the item, please tell us and we will spare no effort to find it Good luck.
任 务 询盘沟通技巧
一、如何回复买家询盘
2、在买家购买高峰期保持通讯在线
以全球速卖通为例，建议卖家在买家购买的高峰期保持旺旺在线，以便及时对买家的询盘进行回复。
询盘邮件回复模板汇总Tony
公司简介HEMEU is a brand of Foshan Chong Seng Inv. & Dev. Co., Ltd. HEMEU has 10 years of experience in the R&D and production of furniture. It used to be the furniture processing factory for IKEA, now It has own furniture brand right now. We are always professional dedicated to solid wood furniture. We have the high level standard in wood furniture produce technology.1.一般没有指明产品的，问要FOB, Payment terms, MOQ,等等的回复如下：Thanks for your inquiry. Wish you have a nice day.I am Linda Yip from Foshan Chong Seng Inv. & Dev.Co., Ltd has 10 years of experience in the R&D and production of furniture. As the furniture processing factory for IKEA before, and we have our furniture brand right now. We always dedicate to solid wood furniture. We have wood furniture production technology and design at the high level.As you request, answers for you as follows:1. Payment terms: 30% T/T deposit, 70% balance by T/T before shipment2. Delivery time: Within 30-40 Working Days after receipt of your payment.3. FOB: Guangzhou, Shenzhen.4. MOQ: It depends on product you choose.E-catalog is in attached file. Please have a check. I hope you can find your favor and right furniture.Thanks &Best regard.Linda YipFOSHAN CHONG SENG INV. &DEV.CO., LTD.HEMEU FURNITURE CO., LTD.Tel: 86-757-86780251 Mob: 86-137********Skype: linda.yip7 Fax:86-757-86718313Email:*********************Web: , / Address:Office: Xiadong Industrial Zone, Nanhai District, Foshan City, Guandong Province,China.Factory: Shishan Industry Zone, Nanhai District,Foshan City, Guangdong Province,China.2.没有明确产品的询盘：买家询盘：Hi xxx,例子：This is Sun Kumaran from Galt Fashion. Our company has been in India for years.Can you provide me with more information regarding the product?I would appreciate it if you can reply to me as soon as possible.Sincerely,xxxx我的回盘：Dear xxxThanks for your inquiry.We are professional manufacturer of solid wood home furniture including living room, dining room, bedroom, home office and have 10 years produce experience.Please Let us know what your request, and we will give you a good price.We can satisfy you all kinds of request. We will recommend two products to you.插几幅图加个性签名3.一开始指定某个产品报价的询盘：Thanks for your inquiry about the hot selling antique wooden bunk bed Malaysia design. Wish you have a nice day。
询盘回复范文
询盘回复范文
尊敬的先生/女士，
非常感谢您在上周对我们公司的产品和服务表达了兴趣，并给予信任。
我们非常高兴地回复您的询盘，希望能为您提供我们最好的协助。
根据您的询盘，我们了解到您对我们的产品进行了一个全面的了解，并对质量和性能表示了浓厚的兴趣。
我们非常自豪地向您介绍我们的产品，这些产品经过多年不懈的努力和创新研发，已经在行业内赢得了广泛的赞誉和口碑。
对于质量问题，我们公司一直以来始终坚持严格的质量管控体系，确保产品从设计到生产都符合国际标准，以满足客户的严苛要求。
我们拥有一支经验丰富的团队和先进的生产设备，能够保证产品的稳定性和可靠性。
此外，我们每个生产环节都进行严格的质量检测，以确保产品合格率达到100%。
关于性能问题，我们的产品采用了最先进的技术和材料，具有出色的耐磨性、强度和耐久性。
我们的技术团队以不断追求创新的精神，研发出了一系列高性能的产品，可以满足您对产品性能的高要求。
针对您提出的定价问题，我们会非常愿意与您协商，以确保给您提供具有竞争力的价格。
我们的销售团队会尽快与您联系，了解您的具体需求和量级，为您提供最优惠的报价。
最后，我们公司深知客户服务对于企业的重要性。
我们有专业的客户服务团队，为您提供全方位的支持和帮助。
无论是产品使用中的问题，还是售后服务，我们会始终将您的满意度放在第一位。
再次感谢您选择我们公司的产品，我们坚信我们的产品和服务能够满足您的期望。
期待与您进一步的合作，共同开拓市场，取得更大的成功。
谢谢！
顺祝商祺！
此致
敬礼！
[您的公司名]
[您的姓名]。
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针对某个产品问价如:Dear Sir,We are an import company located in Hannover, and interested in your ladies jacket F963-08.Pls give us your suitable price FOB Shanghai.Tks,买家有目的性的来询问具体他需要某款产品，这封询盘，我们需要怎么回复呢？如下四种办法可以给大家作为借鉴：回复模板一：Dear Sir or Madam (注意替换）:Send you a cup of coffee and wish you will have a wonderful mood everyday...I am replying to your Buy Requirements in http://www.***.com/（信息来源渠道不同，注意替换）in which you indicated the need for ***（产品类别不同，注意替换）.We, 公司名, Ready to be your Reliable Business Partner from China.附上报价和报价方式..The price：Payment Term：Please send us your more details and specifications about your order. As you know, the price is mainly related with***（产品类别不同，影响价格的主要因素不同，注意替换）. In addition,we also accept order according to the sample or manuscript you send to u .we are professional supplier for ***(产品名) at competitive price, located in ***(公司地址). By now our products have been exported to ***(出口国别或地区). We are cooperation with many famous company ,such as *** 贴上几张公司的图片，验货间、样品间、生产线等图片..The following pictures may suit your market requirements.（也可以说The following pics are popular items and many customers are buying them for resale）Also you’re welco me to check our website(xxx) for more details and select your interested products…贴上适于客户市场或者最近好卖的产品图片At last could you let me know more about your business, and then we can help you better. I have several questions hopefully you could answer:（可以根据需要增加减问题）1,Have you imported from China?2,Your Annual Turnover Capacity?3,Are you selling to domestic or worldwide?Hope we can ***（这里根据所要求的合作意愿进行修改）!Looking forward to hearing from you soon.Best regards!回复模板二:Dear Jack,称呼尽量不要用Sir or Madam等泛称，假如知道对方的名字就直接写上，缩短和对方心理上的距离。
Thank you for your kindly inquiry dated on Apr. 9th regarding the Gas Cutter Machine.第一段感谢对方的询盘和唤醒对方之前发出询盘的相关产品。
The price for Gas Cutter Machines is as follows on the term of CIF Los Angeles in USD.Gas Cutter Machine Mode No. NB-PB-037P USD32.56/SetλGas Cutter Machine Mode No. NB-PB-037H USD39.75/SetλThe payment term will be 30%T/T for deposit and the balance against the copy of B/L. And the L/C is also available for the first order.买家最关心的价格和付款方式，以最简洁明了的方式告诉买家。
All of our Gas Cutter Machines are meet the American API standard and best seller in North America. They would be double checked through our special examining instruments on our product line. Replacement Parts be packed separately with manual guide on the bottom of the carton who is free of charge.突出表现自己的产品优势。
假如是时尚促销商品，强调自己的设计能力。
假如是大宗消费商品，可以显示自己的价格优势。
假如是食品，申明安全性。
机械产品，可以说明精度寿命等。
总之，根据买家的关注点和自己拥有的实际优势来选择表述。
12 Sets of Gas Cutter Machine be piled in a pallet. 16 pallets exactly fill a 20 feet container. The lead time is 3 weeks once the order isconfirmed.给买家包装信息和交货期，有利于买家下订单时的细节考虑。
潜移默化中有助于买家下单。
There will be highly appreciated if you could let us get your opinion on our quotation. Looking forward to hearing from you soon. Thank you. 表达期待买家回复的意愿。
增加买家回复的概率。
Best regards,Mary LiSales ManagerABC Manufacturer Co., Ltd.Tel: +86-571-0000000Fax: +86-571-0000000E-mail: abc@Web: www.******.com有一个略微个性化的签名档，可以使买家加深对供应商公司名称的印象。
每次给买家回复都尽量用固定的格式，一方面展示专业的公司形象，另一个好处是日后要电话跟进买家时，便于买家回想起供应商曾经发来的邮件。
回复模板三：Dear***:（买家您好,）It is good to hear from you.You inquired about my ***（产品）on September 15，2010 on （网址）.The price as below：Payment Term：Delievery Time（很高兴再次收到您的查询：您在去年9月15日曾在上向我们发送过查询***的询盘，讲具体的报价和报价方式发给客户）You are not the only importer in ***（国家）that has asked us about***（产品）. I have also received inquires from ABC company, ***company in***(国家),but they always inquired another kind of****（产品）.I will introduce this kind of ***for you if you need.Would you like me to help you by making a special sample for you ***（国家）market?（您并不是***唯一向我们查询过***的进口商，我们也曾收到来自ABC、***l等的进口商的查询，但他们总是查询另一种***，如您有需要，我可以向您介绍那一类的***，您是否希望我为您的***市场做些特别的样品给您？）We are a professional *** products manufacture with ***years experiences in China,offering over 1,500 various kinds of *** products and monthly output up to 3 millions pieces.We are the best manufacturer that you can trust in China.（我们是有***年专业***经验的中国制造商和提供超过1,500种多样的竹制品，月产量三五百万个，是您最值得信赖的中国***供应商。
Looking forward to hearing from you soon.Thank you.回复模板四：Dear Sirs,Thank you for your inquiry of August 12. Enclosed is our quotation sheet covering the items you required.Our company has exported ***(产品名称) for many years to your country, Canada, England and other European countries. You may be sure that your order will be profitable.As our yearly production is about 50,000 pieces, our prices are always reasonable.We look forward to receiving your early reply.Your faithfully,Tony Li*** co., LtdWebsite: www.***.comAdd: ***Tel: *** Fax: ***Email: ***Enclosed a copy of the quotation出师表两汉：诸葛亮先帝创业未半而中道崩殂，今天下三分，益州疲弊，此诚危急存亡之秋也。