酒店常用语

酒店

房间型号

double:大床间quad：四人间single：单人间twin：双床间triple：三人间suite 套房single room 单人房 double room 双人房 twin for sole use：双床间，但为单人准备的。king:也是大床间，但床要比double的大

日常单词

cashier's desk 兑换处coin 硬币accounting desk 帐务处

check_out time 退房时间voucher 证件price list 价目表

check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费

reservation desk 预订处luggage office 行李房…per thousand 千

分之…spare(形)多余的postpone (动)延期cancel (动)取消

traveller's cheque 旅行支票pay (动)付款fill (动)填写note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架

visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单

change money 换钱procedure 手续、程序

information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…reasonable(形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费

fill in the form 填表

电讯服务

dial a number 拨号码hold the line 别挂电话

can't put somebody through 接不通telephone number 电话号码replace the phone 挂上电话telephone directory 电话簿

call somebody up 打电话给某人can't hear somebody 听不见can't get through 打不通The connection is bad. 听不清。registered fee 挂

客房设备、用品

escalator 自动楼梯bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜

first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall_plate 壁上挂盘Chinese painting 国画

elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting_room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水

瓶transformer 变压器information desk 服务台 hotel register book 旅客登记簿 registration form 登记表 newsstand 售报处 postal service 邮局服务处 shop 小卖部 bar 酒吧间 lounge 酒店大厅 billiard-room 台球房dining-room, dining hall 餐厅 men's room 男盥洗室 ladies' room 女盥洗室 cloak-room 寄存处 basement 地下室 cellar 地窖 broom closet 杂物室

room number 房间号码 room key 房间钥匙 sofa, settee 长沙发 easy chair 安乐椅hanger 挂钩plug 插头wall_plate 壁上挂盘

开房check in

退房: check out

存房: keep

结账Chec please

开房

do you have any suite available?

请问有套房订吗？

can you show me the room,please?

你可以带我看看房间吗？

存房

i'll check out in____days/ on____

我将在___天后退房/___退房.

退房

i'd like to chect out now

请现在帮我办理退房手续.

开房存房退房的对话

开房

A: Hi,there,may I help you with check in?

B: Yeah, thank you

A: My plesure

存房

A: How are you today?

B: Fine, thank you, I wanna keep my room for ? more day/s.

A: Ok,....

退房

A: Hello, you wanna check out?

B: Yes,.....

酒店会用到的英语句子举例

Do you have any rooms available?

这里有空房吗？

What's the daily (weekly) rate?

每日（周）的费用是多少？

Is there air conditioning (heating) in the room?

房间里有空调（暖气）吗？

I would like a single (double) room

我想要一间单人（双人）房。

I'd like a room with twin beds

我想要一件有双人床的房间。

Is breakfast included in the price?

费用里包括早餐吗？

Could I see the room?

我可以参观一下房间吗？

OK, I'll take it

OK. 我要这间房。

My room key please

请给我房间钥匙。

This room is too small (noisy/dark)