一家美资企业的内训资料.ppt
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美资企新业内训资料(ppt 27页)(英文版)
OS&D Image
Innovation Flow
Innovation Activities
Establish full inspection system
Establish quality information system - Real information system
. Real data . Real material - Computerized OS&D management
OS&D Report
Production Line :
DATE : /
/
S/No
Part Name
Part No
Vendor Name
Defect Description
Prepared
P
By
R
O
D
Checked By
Approved By
Defect Status
transportation or vendor
- Record and manage
current defect status
and feed back
- Receive the defective parts - Analyze the reason - Hold improvement meeting .Daily meeting .Weekly innovation meeting (Q-manager attend) - Monthly evaluation meeting (Q-manager attend)
• Receive improved material & follow-up
*I&P : Incentive & Penalty
一家美资企业的内训资料
• Display rejection due to supplier
• Request for urgent delivery in exchange • of total rejection.
•FACTORY
•Defect •Found
• Supplier must receive real information • and have improvement meeting • (once/week) => Q-manager attend
• •
Place collection in the line
box
for
defectives
•Establish quality information system •- Real information system • . Real data • . Real material •- Computerized OS&D management
•6
•Review Meeting
•Implement •6TOOL
•*OS&D : Over, Shortage & Defect
•Cultivating •Team •Skill
•
•2. 6TOOL-1 / OS&D Activity
•100 PP
•A system to improve quality of components found defective by monitoring , analyzing & •acting on actual real time data & material supplied by suppliers.
• Request for urgent delivery in exchange • of total rejection.
•FACTORY
•Defect •Found
• Supplier must receive real information • and have improvement meeting • (once/week) => Q-manager attend
• •
Place collection in the line
box
for
defectives
•Establish quality information system •- Real information system • . Real data • . Real material •- Computerized OS&D management
•6
•Review Meeting
•Implement •6TOOL
•*OS&D : Over, Shortage & Defect
•Cultivating •Team •Skill
•
•2. 6TOOL-1 / OS&D Activity
•100 PP
•A system to improve quality of components found defective by monitoring , analyzing & •acting on actual real time data & material supplied by suppliers.
一家美资企业的内训资料.ppt
• Display rejection due to supplier
• Request for urgent delivery in exchange of total rejection.
FACTORY
Defect Found
• Supplier must receive real information and have improvement meeting (once/week) => Q-manager attend
2019-8-7
谢谢观赏
10
Individual result - Sequential inspection
Prepared By
Checked By
Approved By
LINE :
MONTH :
N O
Name
Pt 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Approved By
MACHINE / MODEL PROCESS NAME
BUYER
ORIGIN DATE REVISED DATE REVISION NO
DRAWING
PART
SPECIFICATION
SELF-INSPECTION METHOD
2019-8-7
谢谢观赏
5
* OS&D Stickers
Pt
Pt
Pt
Pt
Pt
Pt
Pt
Pt
2019-8-7
谢谢观赏
11
Repair Record
SHOP / : NO Item
• Request for urgent delivery in exchange of total rejection.
FACTORY
Defect Found
• Supplier must receive real information and have improvement meeting (once/week) => Q-manager attend
2019-8-7
谢谢观赏
10
Individual result - Sequential inspection
Prepared By
Checked By
Approved By
LINE :
MONTH :
N O
Name
Pt 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Approved By
MACHINE / MODEL PROCESS NAME
BUYER
ORIGIN DATE REVISED DATE REVISION NO
DRAWING
PART
SPECIFICATION
SELF-INSPECTION METHOD
2019-8-7
谢谢观赏
5
* OS&D Stickers
Pt
Pt
Pt
Pt
Pt
Pt
Pt
Pt
2019-8-7
谢谢观赏
11
Repair Record
SHOP / : NO Item
美资企业质量管理内训资料课件
产品交付与验收
确保产品在交付给用户时符合质量要求，提供明确的验收标准和方法。
售后服务支持
建立完善的售后服务体系，为用户提供及时的技术支持和解决方案。
用户反馈与改进
收集用户反馈，对产品和服务进行持续改进，提高用户满意度和忠诚度。
美资企业质量管理文化与人才培养
树立“质量第一”的理念，强调质量在企业管理中的核心地位。
设备维护与管理
定期对生产设备进行维护和校准，确保设备的稳定性和准确性。
过程检验与控制
对生产过程中的关键节点进行检验和控制，及时发现并纠正不合格品。
生产阶段质量管理概述
生产阶段是将设计转化为实际产品的过程，此阶段的质量管理对于产品的性能和可靠性至关重要。
供应链是产品质量的保障体系，此阶段的质量管理对于产品的可靠性和一致性至关重要。
总结词：质量管理的发展经历了质量检验、统计质量控制、全面质量管理、六西格玛管理等多个阶段。未来，质量管理将更加注重数字化、智能化和个性化。
美资企业质量管理体系
明确企业的质量愿景和期望，制定具体、可衡量的质量目标。
质量方针与目标的制定
组织架构与职责分配
质量策划与流程设计
资源配置与培训
建立质量管理体系的组织架构，明确各部门和人员的职责和权限。
美资企业质量管理內训资料课件
目录
美资企业质量管理概述美资企业质量管理体系美资企业质量管理方法与工具美资企业质量管理实践与应用
目录
美资企业质量管理文化与人才培养美资企业质量管理案例分析
美资企业质量管理概述
质量管理的定义是指通过一系列系统的方法和工具，对产品或服务的质量进行持续改进和提升的过程。质量管理对于企业来说至关重要，它不仅关系到企业的声誉和市场份额，更直接影响到企业的盈利能力和长期发展。
一家美资企业的内训资料.ppt
transportation or vendor
- Record and manage
current defect status
and feed back
- Receive the defective parts - Analyze the reason - Hold improvement meeting .Daily meeting .Weekly innovation meeting (Q-manager attend) - Monthly evaluation meeting (Q-manager attend)
* Sign Board
550MM
MAJOR PROCESS
145MM
SPECIFIC PROCESS
CRITICAL PROCESS
2019-9-6
感谢你的欣赏
14
SHOP
Main Process Control Sheet
CATEGORY
PROCESS NAME
OPERATOR OPENING DATE
- Provide additional parts - Collect the defective
in lieu of defected q’ty parts (once/day)
. Emergency delivery - Analyze and evaluate
- Hold improvement M/T with supplier
Inspect 100% in assembly process
2019-9-6
感谢你的欣赏
8
* Sequential inspection Guide
ITEM <CHECK POINT>
一家美资企业的内训资料
Time Check Quality Audit Review Meeting
Implement 6TOOL
Cultivating Team Skill
2. 6TOOL-1 / OS&D Activity
A system to improve quality of components found defective by monitoring , analyzing & acting on actual real time data & material supplied by suppliers.
• Receive improved material & follow-up
*I&P : Incentive & Penalty
2. 6TOOL-1 / OS&D Activity (RULE)
PRODUCTION
PURCHASE
IQC
MATERIAL
SUPPLIER
Activities
- Find defective parts -Attach tag . Supplier defect : Red . Transportation : Blue . Work defect : Yellow - Store defective parts - Issue OS&D NCR (once/day)
- Register defective process : When defect occurs - Withdraw main process : when no defect occurs - If rejection occurs establish countermeasure : attach the process - TDRE* activity when defect occurs continuously - Make a permanent countermeasure : Fool Proof - Establish check & appraisal system
Implement 6TOOL
Cultivating Team Skill
2. 6TOOL-1 / OS&D Activity
A system to improve quality of components found defective by monitoring , analyzing & acting on actual real time data & material supplied by suppliers.
• Receive improved material & follow-up
*I&P : Incentive & Penalty
2. 6TOOL-1 / OS&D Activity (RULE)
PRODUCTION
PURCHASE
IQC
MATERIAL
SUPPLIER
Activities
- Find defective parts -Attach tag . Supplier defect : Red . Transportation : Blue . Work defect : Yellow - Store defective parts - Issue OS&D NCR (once/day)
- Register defective process : When defect occurs - Withdraw main process : when no defect occurs - If rejection occurs establish countermeasure : attach the process - TDRE* activity when defect occurs continuously - Make a permanent countermeasure : Fool Proof - Establish check & appraisal system
一家美资企业的内训资料
- Make countermeasures
Inspect 100% in assembly process
* Sequential inspection Guide
ITEM <CHECK POINT>
Sequential inspection guide
PROCESS NAME
* Sequential inspection Sticker
Improvement Activities
• Place collection box for defectives in the line
Improved Material
Real & Quick Information
• Collect rejection & analysis of same from IQC members
OS&D Report
Production Line :
DATE : /
/
S/No
Part Name
Part No
Vendor Name
Defect Description
Prepared
P
By
R
O
D
Checked By
Approved By
Defect Status
Vendor
Workmanship
*TDRE : Tear Down & Re- Engineering
* Sign Board
550MM
MAJOR PROCESS
145MM
SPECIFIC PROCESS
CRITICAL PROCESS
SHOP
Main Process Control Sheet
Inspect 100% in assembly process
* Sequential inspection Guide
ITEM <CHECK POINT>
Sequential inspection guide
PROCESS NAME
* Sequential inspection Sticker
Improvement Activities
• Place collection box for defectives in the line
Improved Material
Real & Quick Information
• Collect rejection & analysis of same from IQC members
OS&D Report
Production Line :
DATE : /
/
S/No
Part Name
Part No
Vendor Name
Defect Description
Prepared
P
By
R
O
D
Checked By
Approved By
Defect Status
Vendor
Workmanship
*TDRE : Tear Down & Re- Engineering
* Sign Board
550MM
MAJOR PROCESS
145MM
SPECIFIC PROCESS
CRITICAL PROCESS
SHOP
Main Process Control Sheet
一家美资企业的内训资料
- Check pre-process work
- Attach a tag on the defected position
- Feed back to the concerned operator
- Record and manage repair history
- Notify the defective contents to operators in the review meeting
Sequential inspection image
Sequential inspection image
After checking pre-processed work, do own process activities
Start
Assembly Line
1st Process
Work -ing
*TDRE : Tear Down & Re- Engineering
* Sign Board
550MM
MAJOR PROCESS
145MM
SPECIFIC PROCESS
CRITICAL PROCESS
SHOP
Main Process Control Sheet
CATEGORY
PROCESS NAME
the cause of rejection. . Classify the reason their types like internal
. Sunrise M/T
work error or
- Display the defective parts - Organize the receipt/ issuing of alternated parts to the line
- Attach a tag on the defected position
- Feed back to the concerned operator
- Record and manage repair history
- Notify the defective contents to operators in the review meeting
Sequential inspection image
Sequential inspection image
After checking pre-processed work, do own process activities
Start
Assembly Line
1st Process
Work -ing
*TDRE : Tear Down & Re- Engineering
* Sign Board
550MM
MAJOR PROCESS
145MM
SPECIFIC PROCESS
CRITICAL PROCESS
SHOP
Main Process Control Sheet
CATEGORY
PROCESS NAME
the cause of rejection. . Classify the reason their types like internal
. Sunrise M/T
work error or
- Display the defective parts - Organize the receipt/ issuing of alternated parts to the line
一家美资企业的内训资料.ppt
- TDRE* activity when defect occurs continuously
- Make a permanent countermeasure : Fool Proof
- Establish check & appraisal system
2019年8月7
感谢你的观看
13
*TDRE : Tear Down & Re- Engineering
6TOOL GUIDE
21st. Feb. 2004
India Pvt Ltd
2019年8月7
感谢你的观看
1
1. 6TOOL ?
100 PPM QUALITY PROCESS
1
2
Perfect
Check
3
System
4
5
6
2019年8月7
*OS&D : Over, Shortage & Defect
By
R
O
D
Checked By
Approved By
Defect Status
Vendor
Workmanship
Prod. QC Prod. NhomakorabeaQC
Total
Remarks 2019年8月7
感谢你的观看
Supervisor Manager Q
C
7
3. 6TOOL-2 / Sequential inspection
After checking pre-processed work, do own process activities
Start
Assembly Line
1st Process
一家美资企业的内训
transportation or vendor
- Record and manage
current defect status
and feed back
- Receive the defective parts - Analyze the reason - Hold improvement meeting .Daily meeting .Weekly innovation meeting (Q-manager attend) - Monthly evaluation meeting (Q-manager attend)
Establish vendor appraisal system - Quality contract
(agreement of target quality) - I&P System
SUPPLIERS
• Attach tag after finding a defect on the line
6TOOL GUIDE
21st. Feb. 2004
India Pvt Ltd
1. 6TOOL ?
100 PPM QUALITY PROCESS
1
2
Perfect
Check
3
System
4
5
6
*OS&D : Over, Shortage & Defect
OS&D* Sequential Inspection Main Process Control
the cause of rejection. . Classify the reason their types like internal
. Sunrise M/T
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(agreement of target quality) FACTORY - I&P System
Defect Found
• Request for urgent delivery in of total rejection.
• Supplier must receive real info and have improvement meetin
SUPPLIERS
Establish quality information system
Improvemenint the line Activities • Collect rejection & analysis of
- Real information system
from IQC members
Main Process Operation
- Install sign boards such as : . Major process : Customer Complain, Line Defect . Specific process : Time Check process, Customer’s requirement . Critical process : Critical items, Standard items
- IsolAactetivreityjected lot
and take action
- Initial inspection : . Assure initial setting
Decide
- Stop the defective input to
check poinCthange workingthe next process
- Make countermeasures
* Sequential inspection Guide
ITEM <CHECK POINT>
Sequential inspection guide
PROCESS NAME
* Sequential inspection Sticker
Individual result - Sequential inspection
Defect Status Description Vendor Workmanship
Prod. QC Prod. QC
Total
Remarks
Q Supervisor Manager C
3. 6TOOL-2 / Sequential inspection
To filter all the rejection on the line by inspecting pre-processed work totally (100%) at the next process.
- Store defective par.tsSunrise M/T - Issue OS&D NCR
work error or transportation or vendor
meeting (Q-manager attend
(once/day)
- Record and manage current defect status and feed back
tion
-ing tion
3rd Process
PreInspec-
Work
ProInspec-
tion
-ing tion
- Record and manage repair his
- Notify the defective contents to in the review meeting
Inspect 100% in assembly process
condition
condition & repa- iDr ecide limit level and seg
- Intermediate inspec•tioInnit:ial Take sampleRecheck all
Check 4M variation • Intermediate
(100%)
*TDRE : Tear Down & Re- Engineering
* Sign Board
550MM
MAJOR PROCESS
145MM
SPECIFIC PROCESS
CRITICAL PROCESS
Main Process Control Sheet
SHOP CATEGORY PROCESS NAMEOPERATOROPENING DATESUPERVISOR
Sequential inspection image
After checking pre-processed work, do own process activities Start
Assembly Line
- SetStinegquseenqtuiaelnitniaslpiencstpioenctiimonagp of each process
(once/week) => Q-manager at
*I&P : Incentive & Penalty
• Receive improved material & f
2. 6TOOL-1 / OS&D Activity (RULE)
Activities--...PAFTSWtRitrnuaaodOpcnrphkdsDlpiedteaUoferegrfCctdeatecitTvtifoeeI:nOcYpt:eNa:Bl--rlRotPli.wPHsunewEUrieodtolmhiledRvuesidiCumreogpHpfepardnAldoiecedvSyfreietEidmcoteneelaidnv--lte.qIAptpCMQrCth’hayatnoey/lerrCaaTlttlicsselsryasczt(uiytoefypstnheaectehnseoed/dlfdikerreaeeefvyeajea)icsncltuotit--veMainoepiprDOtsnneaaAsira.srrguTttlpassinlEantgoiyRzoettIhhfAteeahLletdlienerrefenecacet---teSiiAvpm..pRHdDWeUatneoe/areaclPetdiselletyyPikiinzmvmlgeLyepeIittrEnhehoneteRvionerdvgemeaafteseionocntnt
Prepared By
Checked By
Approved By
MACHINE / MODEL PROCESS NAME BUYER ORIGIN DATREEVISED DRATEEVISION NO
DRAWING
PART SPECIFICATION SELF-INSPECTION METHO
* OS&D Stickers
2. 6TOOL-1 / OS&D Activity
A system to improve quality of components found defective by monitoring , analyzing & acting on actual real time data & material supplied by suppliers.
- Repair or disposal
.
• Final Correct specification variation of 4M at m• iEdvery
CheckNG two hoOurK
Stop productio-nFind out defect cause & check early -LoEtstablish permanent solut
<DRAWING>
<CONTROL POINT>
(ppm) 2,000
1,000
Defect Rate
Date
1234
Production Q’ty
Defective Q’ty
Defective Rate
TARGET
5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Total
Fault
DATE : Qty
// cked By
Approved By
Action Taken
Concerne Operation
TOTAL PROD. QTY % REPAIR
Remarks
4. 6TOOL-3 / Main Process Control
- Monthly evaluation meeting (Q-manager attend)
Material
Work defect
Vendor defect & Return Transportation
Replacement for defective parts
Data
Self-inspection Check-list
Establish visual management for main process (Heavy rejection, Customer complaints,critical etc.) and concentrate on improvement activity like Fool Proof.
. Real data
Improved Real & Quick
. Real material
Defect Found
• Request for urgent delivery in of total rejection.
• Supplier must receive real info and have improvement meetin
SUPPLIERS
Establish quality information system
Improvemenint the line Activities • Collect rejection & analysis of
- Real information system
from IQC members
Main Process Operation
- Install sign boards such as : . Major process : Customer Complain, Line Defect . Specific process : Time Check process, Customer’s requirement . Critical process : Critical items, Standard items
- IsolAactetivreityjected lot
and take action
- Initial inspection : . Assure initial setting
Decide
- Stop the defective input to
check poinCthange workingthe next process
- Make countermeasures
* Sequential inspection Guide
ITEM <CHECK POINT>
Sequential inspection guide
PROCESS NAME
* Sequential inspection Sticker
Individual result - Sequential inspection
Defect Status Description Vendor Workmanship
Prod. QC Prod. QC
Total
Remarks
Q Supervisor Manager C
3. 6TOOL-2 / Sequential inspection
To filter all the rejection on the line by inspecting pre-processed work totally (100%) at the next process.
- Store defective par.tsSunrise M/T - Issue OS&D NCR
work error or transportation or vendor
meeting (Q-manager attend
(once/day)
- Record and manage current defect status and feed back
tion
-ing tion
3rd Process
PreInspec-
Work
ProInspec-
tion
-ing tion
- Record and manage repair his
- Notify the defective contents to in the review meeting
Inspect 100% in assembly process
condition
condition & repa- iDr ecide limit level and seg
- Intermediate inspec•tioInnit:ial Take sampleRecheck all
Check 4M variation • Intermediate
(100%)
*TDRE : Tear Down & Re- Engineering
* Sign Board
550MM
MAJOR PROCESS
145MM
SPECIFIC PROCESS
CRITICAL PROCESS
Main Process Control Sheet
SHOP CATEGORY PROCESS NAMEOPERATOROPENING DATESUPERVISOR
Sequential inspection image
After checking pre-processed work, do own process activities Start
Assembly Line
- SetStinegquseenqtuiaelnitniaslpiencstpioenctiimonagp of each process
(once/week) => Q-manager at
*I&P : Incentive & Penalty
• Receive improved material & f
2. 6TOOL-1 / OS&D Activity (RULE)
Activities--...PAFTSWtRitrnuaaodOpcnrphkdsDlpiedteaUoferegrfCctdeatecitTvtifoeeI:nOcYpt:eNa:Bl--rlRotPli.wPHsunewEUrieodtolmhiledRvuesidiCumreogpHpfepardnAldoiecedvSyfreietEidmcoteneelaidnv--lte.qIAptpCMQrCth’hayatnoey/lerrCaaTlttlicsselsryasczt(uiytoefypstnheaectehnseoed/dlfdikerreaeeefvyeajea)icsncltuotit--veMainoepiprDOtsnneaaAsira.srrguTttlpassinlEantgoiyRzoettIhhfAteeahLletdlienerrefenecacet---teSiiAvpm..pRHdDWeUatneoe/areaclPetdiselletyyPikiinzmvmlgeLyepeIittrEnhehoneteRvionerdvgemeaafteseionocntnt
Prepared By
Checked By
Approved By
MACHINE / MODEL PROCESS NAME BUYER ORIGIN DATREEVISED DRATEEVISION NO
DRAWING
PART SPECIFICATION SELF-INSPECTION METHO
* OS&D Stickers
2. 6TOOL-1 / OS&D Activity
A system to improve quality of components found defective by monitoring , analyzing & acting on actual real time data & material supplied by suppliers.
- Repair or disposal
.
• Final Correct specification variation of 4M at m• iEdvery
CheckNG two hoOurK
Stop productio-nFind out defect cause & check early -LoEtstablish permanent solut
<DRAWING>
<CONTROL POINT>
(ppm) 2,000
1,000
Defect Rate
Date
1234
Production Q’ty
Defective Q’ty
Defective Rate
TARGET
5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Total
Fault
DATE : Qty
// cked By
Approved By
Action Taken
Concerne Operation
TOTAL PROD. QTY % REPAIR
Remarks
4. 6TOOL-3 / Main Process Control
- Monthly evaluation meeting (Q-manager attend)
Material
Work defect
Vendor defect & Return Transportation
Replacement for defective parts
Data
Self-inspection Check-list
Establish visual management for main process (Heavy rejection, Customer complaints,critical etc.) and concentrate on improvement activity like Fool Proof.
. Real data
Improved Real & Quick
. Real material