危机管理计划资料

CRISIS MANAGEMENT

PLAN

危机管理计划

Approved by: ____________________________

Jerry Zhang

Security Manager

January 2007

CONTENTS

目录

Introduction----------------------------------------------------------------------------------------- 1 前言

Part I、Definitions--------------------------------------------------------------------------------- 2 第一部分：名词解释

♦What Is A Crisis? ------------------------------------------------------------------------------------------2 什么是危机?

♦What Are The Key Goals? -------------------------------------------------------------------------------3 危机处理的主要目的

♦Emergency Response Team (ERT) ---------------------------------------------------------------------4 紧急反应小组

♦The Crisis Management Team (CMT) -----------------------------------------------------------------5 危机管理委员会

♦Primary responsibilities of the CMT -------------------------------------------------------------------6 CMT的主要职责

♦CMT Member Major Assignments ---------------------------------------------------------------------7 CMT成员主要任务

♦Fire Fighting Team (FFT) ------------------------------------------------------------------------------10 义务消防队员

♦Responsibility of FFT------------------------------------------------------------------------------------11 义务消防队员的职责

Part II、Crisis Management---------------------------------------------------------------------12 第二部分：危机管理方案

♦Fire -------------------------------------------------------------------------------------------------------- 12 火警

♦Armed Robbery------------------------------------------------------------------------------------------ 48 持械抢劫

♦Bomb Threats---------------------------------------------------------------------------------------------51 炸弹威胁

♦Civil Disturbance-----------------------------------------------------------------------------------------59 民事骚乱

♦Power Failure---------------------------------------------------------------------------------------------63 紧急停电

♦Floods------------------------------------------------------------------------------------------------------66 防汛

♦Disease Prevention ---------------------------------------------------------------------------------------70 传染病防范

♦Food Contamination -------------------------------------------------------------------------------------76 食物中毒

♦Kidnapping -----------------------------------------------------------------------------------------------78 绑架