客户不回复邮件如何跟进

Good morning! Hope you have got a wonderful weekend!

For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got the prices or not? ( You can add some words to introduce

your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.

Looking forward to your prompt response,

Thanks and best regards,

Yours Faithfully

Tory

一个月后仍没回信：

Dear Sir,

Now I am writing for keeping in touch with you for further Business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.

By the way, how about your order (or Business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.

Thanks and best regards,

跟进邮件1

模板A

Wish you have a nice day!

May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas,please feel free to contact me. We will do much better if you can give any advices to us.

I am waiting for your reply ASAP.

Best regards

Winnie．

模板B

Hope you are fine, my friend.

I haven't received any information from your side. My last quotation email is attached to avoid you missing it. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!

If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.

如果客人还没有回信,一周后再问客人不回信的原因. 不同的情况做不同的回复。有客户电话号码的，最好能电话询问。有很多情况是客户出差或者休假，也要看下当地近期有没有什么节日。跟进邮件2

模板A

Glad to contact you again!

Have you kindly checked my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. Your any comment about our offer will be appreciated, including price, quality, service. No matter if it is positive answer, It will be great help for us to meet your requirement.

Waiting for your reply soon!

模板B

Wish everything well with you and your company ! We are in receipt of your letter dated Aug 10 , and as requested to expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you to make selection. We send the quotation to you on Aug 11, any questions for our quotation. Hope to get your reply asap.

Wish we will promote business as well as friendship!

Best wishes !

如果客户仍旧没有回复，并且电话也无法联系，有可能这个客户休长假，也很有可能客户找到了其他合适的供应商，或者是客户自己的订单没有谈妥。