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Chapter5 Order & Acknowledgement

Order

Dear Mr. Woo,

New order No.MA-123

Thank you for your yesterday’s E-mail and the fine price you made us for 686 systems.

We confirm the order as enclosed and we will have the goods delivered to Associated Cargo Express Ltd. Latest March 1st. Our freight prices are as follows:

We will pay the freight to you so you can put it on the invoice. Please send us a Pro Forma Invoice as soon as possible and advise which account we should remit the money to.

As usual, we hope you will make us a half price invoice which has to be sent with the goods, and send the invoice with correct amount to our Accounting Dept.

Acknowledgement

Dear Mr. Amin,

Thank you very much for your letter of April 22 and your order.

In common with other suppliers, we have raised our price since you placed an order with us last year, but you will be pleased to hear that we will supply your current order at the old price. I enclose our new catalogue and price list, which contain several exciting new products and our latest prices.

I will keep you fully informed of the progress of your order. If you would like to get in touch with me urgently, our new fax number is 5473421 or, of course, you may prefer to phone or telex me as before.

Acknowledgement

Dear Mr. Shang

I am writing to you concerning Order No.FD134, which you placed 2 weeks ago. At that time we expected to be able to complete the order well before the delivery date we promised which was 20th July, but we were told yesterday that our main supplier had a serious financial problem. This means that we have to find another supplier who could fulfill all the outstanding contracts we have to carry out. As you will appreciate, this will take some time, but we are confident that we should be able to get our materials and deliver consignments to our customers by the middle of next month.

The units themselves have been assembled and now simply need completing. We regret this unfortunate situation over which we had no control and apologize for the inconvenience. If you wish to cancel the order, it would be quite understandable, but we stress that we will be able to complete delivery by the en of next month.

Useful Expressions

We are pleased to place the following orders with you if you can guarantee shipment from Shanghai to Singapore by October 9.

We shall place a large order with you provided the quantity of the goods and shipping period meet our requirement.

If this order is satisfactorily executed, we shall place further orders with you.

The material supplied must be absolutely waterproof, and we place our order subject to this guarantee.

We are pleased to fine that your materials appear to be of fine quality. As a trial, we are delighted to send you a small order for 2500 dozen Rubber Shoes.

We have the pleasure of sending you an order for 1,000 dozen umbrellas, at US $45 per dozen CIF New York, based on your catalogue No.51 of July1. We trust the prices mentioned therein are still in force.

We order 100 units of Italian furniture No.TS-11 at $300 per unit FOB Genoa. If this order is acceptable, please let us know by SWIFT.

We enclosed a trial order. If the quality is up to our expectation we shall send further orders in the near future. Your prompt attention to this order will be appreciated.

We are pleased to enclose an order we have received from Messrs Grayson Bros for 300 dozen pairs of “Moonlight” Rubber Shoes.

We enclosed our order, but must point out that the falling market here will heave us little or no margin of profit. We must ask you for a better price in respect of future supplies.

Your samples of Red Leaf Brand Health Tea have received favorable reaction from our clients, and we are pleased to enclose our order for 400 cartons.

Thanks for your letter of November 2 with catalogue and price list. We have selected four qualities and take pleasures in enclosing our order sheet No.26.

We are pleased to place you an order for 100,000 sets of MP3 players.

We are sorry to ask you to reduce 1,000 pcs form O/No.123 due to economic depression/wrong calculation.

We regret that we cannot at present entertain/fill any new orders for…owing to heavy orders.

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